My pellet stove wasn't working. Frankie came and tried multiple things to get it to go. After…read morereplacing multiple different parts to check what was the problem, he found the problem and got it going for me! He was on time, courteous, very clean, and a pleasure to have in my home.

We moved into our "new to us" 20 yr old home and needed to have the gas fireplace cleaned and…read moreserviced. The technician, Frankie, was on time. He was polite and informative. He was thorough in his cleaning and service of the unit. The service and some mileage was south of $300. The flames are larger and the embers are actually visible. We're very happy with the results.

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

We recently had a new HVAC system installed by Welch, and the entire process from start to finish…read morewas seamless and professionally handled. The team arrived on time, was well-prepared, and maintained a clean and organized work area throughout the installation. They took the time to explain the system, answered all of our questions, and ensured everything was working efficiently before wrapping up. The quality of workmanship was excellent, and we can already feel the difference in comfort and air quality throughout our home. The Ecobee Thermostat is easy to use once you get the hang of it. Highly recommend this company for their reliability, expertise, customer-focused service and PRICE. Nick's quote for the new HVAC system outshined all the others! Thank you!

The service technicians came out on 2/19 and did a service call to our home. Our Goodman heat pump…read moreneeded to be replaced because the coils were defective. The technicians were open and honest about our options, and we were able to get a fantastic price on a new Bosch heat pump. They installed the new system that Friday and it was up and running within four hours. Amazing customer service and I would highly recommend them to anyone.

4-6 weeks for master bath remodel...demo on time September 21. Some days they came, some days for a…read morecouple of hours in the late afternoon/evening, some days not. Working shower at 10 weeks. Came to finish at 14 weeks but didn't. Finished and city signed off at 22 weeks. End of February. Work was good.

The team at Kitchen&Bath Restylers lead by Warren Smith were wonderful to work with. They listened…read moreand were very willing to work with your ideas while suggesting improvements you may not have thought of during the planning process. This, in our opinion, puts them head and shoulders above the rest. Their subcontractors were extremely skilled, polite and professional. Our large remodel was finished on time with no overages or surprises. Choose Warren and his team at Kitchen and Bath Restylers and you will be very happy with your updated home.

I've had good results for well over a decade from the technicians who service and replaced my HVAC…read moresystems. In the words of my colleague a Professional Engineer in HVAC "expensive but worth it."

Charging 7-10k for a mini split for a 2 car garage…read more Some of these companies are absolute gouging.

These folks continue offering great service at reasonable prices. I have been trusting my heating…read moreand A/C units to them for 20+ years through their gold star program. Great people and company.

From the owner: When you need service, maintenance or it is time to purchase a new heating and air conditioning…read moresystem for your home or business, Eastern Oregon Heating and Air Conditioning LLC is committed to excellence in every aspect. From installation and service to customer satisfaction and employee training, our company is dedicated to providing the very best in the HVAC industry. We have been serving you for more than 20 years and offer a wide range of heating and cooling services including product installation, repairs and maintenance. Our factory trained technicians can repair and service any make or model of heating and cooling equipment. We offer high efficiency American Standard systems, so you know you are getting a quality brand furnace, air conditioner or heat pump system installed Eastern Oregon Heating and Air Conditioning LLC offers HVAC accessories such as indoor air quality systems and temperature controls. Whatever your heating, cooling or indoor air quality needs, Eastern Oregon Heating and Air Conditioning LLC is here for you.

Complete installation of duct work and Daikin heating and air conditioning system…read more Our home was built in 2007, yet the previous owners did not have air conditioning installed. Before contacting any service company for heating and air conditioning estimates, we researched the best type of application for our particular air and heating needs with an environmental engineering firm. I contacted numerous companies for estimates. In conclusion, we decided on a Daikin Split System with ceiling mounted multi-flow compact and cassette type units because of their extremely high SEER rating, quiet operation, efficiency and reliability. Dave Hubbard, owner of Chinook Heating and Air provided a very reasonable estimate for the type of system that we needed for our particular application. Dave and his duct work installers showed up on time to install the duct work. The electricians were on schedule to install the electrical wiring and components. The techs then installed the outside and inside units. The type of system that we had installed is very new to the local market, so it required several adjustments. Each time that we called Chinook, either Dave himself came out immediately or sent his most experienced techs. After the final adjustments were made and the system was up and running to full capacity, we can truthfully state that we could not be more pleased with the system that we had installed. It is so extremely quiet that you cannot hear the indoor units kick on. The outdoor unit is so quiet that you have to be right on it in order to hear it running. To say that we are amazed at this system's functionality is an understatement. The entire Chinook company - Dave, the installers and techs as well as his entire office staff went far above and beyond anything that we could have imagined or hoped for to satisfy and meet our needs. If you want true customer service from a company and staff with the highest work ethics and integrity - then hire Chinook - you will not be disappointed!.

I was a loyal Chinook customer for about 10 years and enrolled in their Comfort 365 maintenance…read moreprogram with twice-yearly paid service visits. Unfortunately, my experience over the past couple of years has been VERY DISAPPOINTING. In December 2023, Chinook replaced a blower housing under warranty on my Goodman gas furnace. Recently, their own service manager confirmed that the WRONG size blower housing had been installed. It never fit properly, which led to vibration, noise, repeated wiring disconnections, and even periods during the winter of 2025 when our home had no heat. There was also a serious safety concern involving sparks and smoke when the blower assembly became dislodged. What is most concerning is that this issue went undetected for about two years despite multiple service visits under their Comfort 365 maintenance program, along with additional service calls involving different technicians. That represents a clear failure in workmanship and diagnostic thoroughness. I was told the supplier may have sent the wrong part, but as the installing contractor, Chinook is responsible for verifying proper fit before installation. Regardless of the source, the wrong component was installed and left in service for years. After paying around $900 for a blower motor replacement in January 2026, I reported that the furnace had become noisy again. Instead of reassessing their recent work, the technician told me the furnace was a "lemon" and quickly referred me to replace the entire system--including the outdoor heat pump, which had no issues--primarily due to its age (11 years). That raised serious concerns about accountability and the approach to resolving issues. The proposed solution for the blower housing problem was only a temporary "band-aid" fix, with no guarantee it would hold and no meaningful workmanship warranty offered, while I was told it could take months to obtain the correct part. Despite years of paying for maintenance services intended to catch and prevent problems like this, a fundamental installation issue went unrecognized until much later. This experience reinforced for me the importance of PROPER INSTALLATION, THOROUGH DIAGNOSIS, and ACCOUNTABILITY. I would not recommend their services.