I've had good results for well over a decade from the technicians who service and replaced my HVAC…read moresystems. In the words of my colleague a Professional Engineer in HVAC "expensive but worth it."

Charging 7-10k for a mini split for a 2 car garage…read more Some of these companies are absolute gouging.

My dog was sick and made a real mess on one of the carpets. I called to get a quote from Zerorez…read more I was told they had a four room special for $165.00. Because of the pet mess it would be an additional $50.00. I was fine with that and scheduled an appointment. I was expecting to pay approximately $250.00 with taxes etc. I was shocked when they were done and handed me a bill for their service $835.00. The guy did a great job, carpets look new, however the quote was only 1/4 of the actual cost. I will watch and see if these spots bleed back through. There is supposed to be to be a 30 day guarantee (I wonder if it's really free). I called their office to let them know how unhappy I was with the quote being so far off and was told they can't see my carpet therefore additional steps may need to be done. I have never had a quote to be this far off. No real explanation and certainly no apology offered. For this reason I won't be recommending them to family and friends.

The carpets were not cleaned. The guy came and left real fast. I still see spots. And I wiped the…read morecarpet and it was still dirty. Will not be using this place again. I

We had called and scheduled a cleaning prior to Christmas, but unfortunately he did not show up and…read moreforgot to call and tell us his problem. As a result I was not able to give him a good review at the time. However, today we finely got the service we requested, and then some! Mike showed up on time and ready to inspect and work on our fireplace and chimney, He did a great job of fully explaining some issues with our system and even made a repair to the firebox. During our conversations he was very gregarious and easy to converse with. My wife had several questions which he answered in detail, all the while taking care not to soil the inside of our home. In the end he even volunteered to help my wife with an issue she had with her shop-vac. This encounter was much more pleasant than I expected and although the charge was a bit more than I expected, I'm confident we got a pretty good value for the work performed. I can now easily add my endorsement to his chimney sweeping service.

In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

Great customer service and very happy how clean my floors look! Price was better than other places…read moreand very reasonable. Thank you for a great experience!

From the owner: Stanley Steemer proudly provides professional cleaning services in Kennewick, WA and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

Our air-conditioning was not cooling the house. We called Total quality air and it was very close…read moreto closing time. They immediately called Carlos who came to our aid on his way home. He did an excellent job and quickly diagnosed the issue. They are far above the best in the area.

If I could give them zero stars, I would. This company came out three times to fix my a/c , and…read morestill managed to not fix it. When I called them back to tell them the unit still wasn't working, the woman in charge of dispatch was very rude. They then refused to fix it and told my home warranty service it was because we had "tampered with the unit". Wtf?? On their initial visit, I'd informed the technician that my husband (who is an electrician) had checked the condenser's connections and replaced a bad capacitor but it still wasn't working. That was previous to any work this company did. Total Quality Air is a shady and unscrupulous company, and I would never trust or recommend them. If you want your work done properly and honestly, go elsewhere.

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

Wonderful, fast service! Sergio replied quickly to my Yelp request for a quote and was able to send…read morea technician over in less than an hour! Victor was knowledgeable and was able to diagnose and fix the problem quickly. The price for the part was fair, and the service charge was only $49.99! Overall, I felt satisfied with the service and would highly recommend them to anyone in need of HVAC repair! UPDATE: The very next day my parent's AC stopped working and I called Alvarez again. They gave us a special offer for being a repeat customer and their final price was 66% LESS than the initial company my parent's called. I will be an Alvarez customer for life now and strongly urge all my friends to go to them for their HVAC needs!

Victor Maga a is a fantastic technician. I had inadvertently changed the programming on my…read morethermostat & could generate only heat. No air on a 95 degree day. Victor quickly diagnosed my problem, reprogrammed my thermostat and my AC was restored. Victor is also a great guy. Pleasure meeting him.