BF Power Vac has done the air duct cleaning on two of our homes now…read more The first home that they did for us was a one-story home. They arrived promptly and it was impressive the difference in the air quality once they completed the work. We added on the dryer vent cleaning for a minimal fee and that was great peace-of-mind. It's pretty impressive to see the truck with the hoses and raised balloons cleaning the air ducts and the neighbors were glued to their windows to see how it was going. Our second home is a two-story home and it was new to us, so we wanted to start with a proper air duct cleaning with added dryer vent cleaning. The day the two gentlemen came, it was raining throughout and they had made arrangements to keep their shoes and hoses from tracking water or other debri into our home. Again, impressive! They both greeted our toddlers who thought they came just to play with them. They were good sports and we stayed out of their way and took the kids for a drive. We highly recommend BF Power Vac!

Highly impressed with the service, professionalism and quality that Shawn and his team bring…read more Absolutely recommend BF Power Vac

This company is right for you when you want a project, investment, or update completed correctly…read morethe 1st time. If you are looking for cheap, Campbell is not for you! If you are looking to wheel and deal, Campbell is not for you! If you want to complete the experience within one day, Campbell is not for you! From inquiry to finish, all tasks, interactions, and after install actions happened! What does this mean? The total experience starts with your point of contact, will include many people to meet the goal, and your point of contact will continue to touch back until full satisfaction. Our mission: A brand new A/C unit. Outcome: An investment for the present and future. Note: The total package is the best in our area! Give them a try! We highly recommend Campbell - and Terry is our point person!

Charging 7-10k for a mini split for a 2 car garage…read more Some of these companies are absolute gouging.

Very professional cleaning crew who worked quick and did an excellent job. I will definitely be…read morescheduling additional cleaning services and recommending this company to my family and friends.

My dog was sick and made a real mess on one of the carpets. I called to get a quote from Zerorez…read more I was told they had a four room special for $165.00. Because of the pet mess it would be an additional $50.00. I was fine with that and scheduled an appointment. I was expecting to pay approximately $250.00 with taxes etc. I was shocked when they were done and handed me a bill for their service $835.00. The guy did a great job, carpets look new, however the quote was only 1/4 of the actual cost. I will watch and see if these spots bleed back through. There is supposed to be to be a 30 day guarantee (I wonder if it's really free). I called their office to let them know how unhappy I was with the quote being so far off and was told they can't see my carpet therefore additional steps may need to be done. I have never had a quote to be this far off. No real explanation and certainly no apology offered. For this reason I won't be recommending them to family and friends.

In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

We called to have him come fix our damper. We had quotes of $450 to $600. Michael came out, looked…read moreat the problem, and went right to work fixing it. Nicest guy ever. He solved our problem, and was honest enough to not rip us off. Total cost was $149. So many times, contractors rip you off. Not this guy. He was very honest. Excellent at what he does. He knew exactly what the problem was, and he fixed it.

Great customer service and very happy how clean my floors look! Price was better than other places…read moreand very reasonable. Thank you for a great experience!

From the owner: Stanley Steemer proudly provides professional cleaning services in Kennewick, WA and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

Our air-conditioning was not cooling the house. We called Total quality air and it was very close…read moreto closing time. They immediately called Carlos who came to our aid on his way home. He did an excellent job and quickly diagnosed the issue. They are far above the best in the area.

If I could give them zero stars, I would. This company came out three times to fix my a/c , and…read morestill managed to not fix it. When I called them back to tell them the unit still wasn't working, the woman in charge of dispatch was very rude. They then refused to fix it and told my home warranty service it was because we had "tampered with the unit". Wtf?? On their initial visit, I'd informed the technician that my husband (who is an electrician) had checked the condenser's connections and replaced a bad capacitor but it still wasn't working. That was previous to any work this company did. Total Quality Air is a shady and unscrupulous company, and I would never trust or recommend them. If you want your work done properly and honestly, go elsewhere.

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

Wonderful, fast service! Sergio replied quickly to my Yelp request for a quote and was able to send…read morea technician over in less than an hour! Victor was knowledgeable and was able to diagnose and fix the problem quickly. The price for the part was fair, and the service charge was only $49.99! Overall, I felt satisfied with the service and would highly recommend them to anyone in need of HVAC repair! UPDATE: The very next day my parent's AC stopped working and I called Alvarez again. They gave us a special offer for being a repeat customer and their final price was 66% LESS than the initial company my parent's called. I will be an Alvarez customer for life now and strongly urge all my friends to go to them for their HVAC needs!

Victor Maga a is a fantastic technician. I had inadvertently changed the programming on my…read morethermostat & could generate only heat. No air on a 95 degree day. Victor quickly diagnosed my problem, reprogrammed my thermostat and my AC was restored. Victor is also a great guy. Pleasure meeting him.

They came out to give me a quote and never said anything about a bill. Two weeks later i receive a…read morebill in the mail and call and they told me that they would have to talk to someone higher up and call me back which they never did. I also never received a quote. now they are sending me to a collection agency without ever calling or trying to contact me. What horrible service.

They requested a review with the 600.00 bill they gave me for installing a thermostat, and doing…read moremaintenance. They all got upset with my rating. I felt like I was then marked as a bad person and to not help too much. I paid 420.00 for them to install the thermostat, and another 160.00 for a maintenance check on the furnace, I also asked them to tell me the cost of replacing the system. After a week or so the furnace didn't run on Auto and it was just blowing cold air. It was snowing and in the teens. They couldn't come out for a few days, and it would cost more money. They did provide a quote for a heat pump for a 1,000 square foot house at $20,000.00 I called Platte Heating in Yakima and they came out next day in the snow, and replaced the sequencer. When I called back as a courtesy to tell them I didn't need the appointment, Ericka told me the owner emailed me and said they weren't coming, and find another HVAC company. If you want to be ripped off and treated like crap, call Americool. Be prepared to wipe out your savings, and you may need a bank loan. They need your credit card before they will even come to your house, if you're at Desert Aire or Mattawa in their service area, be ready to pay a fortune in trip charges. If you don't give them a high rating you'll be put on the crap list, get a nasty email from the owner and appointment ignored, what a way to run a business.