In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

We called to have him come fix our damper. We had quotes of $450 to $600. Michael came out, looked…read moreat the problem, and went right to work fixing it. Nicest guy ever. He solved our problem, and was honest enough to not rip us off. Total cost was $149. So many times, contractors rip you off. Not this guy. He was very honest. Excellent at what he does. He knew exactly what the problem was, and he fixed it.

Fantastic service. Fatmir was able to diagnose the problems with the two gas fireplaces in our…read morehouse that were not fully functioning. The home inspection did not uncover any problems when we bought the house, but Fatmir was able to diagnose the issue and fix it. Highly recommend this company

We were having problems with our fireplace and needed someone to troubleshoot the issue. Several…read moreneighbors recommended Ignite Fireplace Services so we them a try. They showed up on time, and got straight to work. The found the issue and fixed it very quickly. They were priced fairly . When they left it worked well and looked like brand new. Highly recommend!

I have been a faithful customer of Grassi's for 5+ years. They've installed 3 systems for me and…read moreserviced 4. I am a small business owner in town and don't take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we've had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are "not designed to heat when the temperature outside is above 60". These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don't believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us.

We have been fans of Grassi Refridgeration for years and can't imagine going anywhere else…read more They replaced my mother's furnace in 2009 and her air conditioner in 2018. Chris and Jimmy were out for the annual tuneup of her furnace. And while mom appreciates that "They aren't hard to look at!" and I am also reminded why we enjoy working with them so much; affordable, fast, friendly, reliable and safe. Safe- During this pandemic, we have to take all of the necessary precautions for my elderly mother. Chris and Jimmy put on their masks before coming to the door, and kept them on the entire time that we met with them. Reliable- The techs always show up in the window of time we schedule, and they give us sound advice and recommendations to keep my mother's system running efficiently. Friendly- Everyone, from Ashley and the other staff in the office to the techs who show up, are always extremely friendly and courteous, so we feel that we can never ask too many questions. Fast- I called ahead to schedule today's tune up from my home in Portland last week, thinking they would be scheduling days or weeks out. But, I was informed that they could actually do it that day! The company I use in Portland was scheduling 6 weeks out. Affordable- The cost of today's tuneup was less than half what I pay in Portland, and extremely reasonable. Because I live 4 hours away, it is comforting to know that the team of Grassi Refridgeration is always available to help my elderly mother when issues arise. She called them out in June when her air conditioner wasn't working and the tech discovered the only issue was that she had turned off the air conditioner at the fuse box by mistake. He kindly informed her of the issue but also checked the rest of the unit out to be safe. What more could we ask for?

I can't imagine being happier with the work done by Houk Masonry. Mark and his crew were great to…read morework with. He responds quickly, shows up when he says he will and finishes on time and on budget. The transformation was amazing. I went from having a set of steps and walkways with aged, cracked concrete to beautiful new steps, walkways and a patio made with an intricate and interesting design which enhances my home. He recently did work in the backyard and I'm equally happy with it. I highly recommend him.

We recently moved to a beautiful old craftsman in Walla Walla that was in need of a new front…read morewalkway and retaining wall. Houk Masonry did an amazing job! We really weren't sure what would look best with the house and were pretty nervous about making any big changes. Mark spent a lot of time talking with us about the different styles and materials available and helped us select something that would compliment the house. His crew were very hard working and professional and did an amazing job with all the details of such a big project. The wall and walkway turned out so well that we had people stopping in their cars to tell us how much they liked it. Mark also designed and installed a patio in our backyard which looks beautiful and makes the space much more useable. We highly recommend Mark and his team. He is a true craftsman and really goes the extra mile to make his clients happy.

my experience with the service technician was wonderful. Danny is a very nice guy with a nice…read moresmile. He is very knowledgeable will definitely have him service our HVAV again.

I have been very pleased with Ross and the team. They are forthright, knowledgeable and excellent…read morein fixing electrical puzzles on older homes that were previously not done to code. Blessings, Amy K

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

We are new to Walla Walla and needed a replacement for our fireplace gas log set…read more Read reviews and fortunately picked AAH and Drew came to our home and confirmed I made the right choice. Great sevice, product and value. We have another HVAC project to address and there is no question who we will engage to do it. We highly recommend these folks. My wife and I give them 4 thumbs up

Five Stars Are Not Enough!…read more Dan and his team are beyond great. Sometimes it's the little things that make all the difference. I used American Air after they were referred to me be an HVAC guy who couldn't get to my job in a reasonable amount of time. I was a little suspicious that American Air was available when others weren't, but it turns out that Dan, after years of working for someone else in town, had just gone out on his own and started his own business. Last summer I bought 2 houses and tore them down to the studs and rebuilt them at the same time. Between the 2 houses I had at least 11 contractors and subs on the job. Dan and his guys were like a breath of fresh air. He came when he said he would, he rolled with the changing timeline of the project, he took over when the guy a the gas company was confusing me about what he thought I needed, he had everything he needed when he arrived, and he finished on time and on budget. But that's the basic stuff. Frankly, that's what I expect from any contractor. Where American Air really shines is the other stuff. When I told Dan what I wanted he RESPECTFULLY talked to me about my choice and explained the limitations of the system. I can't tell you how tired you become of men telling you what you want instead of listening to you! His guys were great. They were friendly, professional, and they cleaned up after themselves and took great care not to damage the new wood floors. Most importantly Dan called me 6 months after the install to see how the unit preformed. I bought a unit that doesn't preform well below 5 degrees, and this winter we spent considerable time in that range. When I told him that it had preformed exactly as expected. I had just gone out and bought a space heater to supplement. He told me he had been worried about me and had already contacted the manufacturer and talked them into upgrading the mother board in the unit for free. UNBELIEVABLE !!!! I recently referred American Air to some friends. They had already heard of him but were hesitant because he hadn't been in business for as long as some of the other companies. If you have any hesitation, don't. This is a solid business that's not going anywhere. And you couldn't ask for a nicer or more professional group of guys.

Highly Recommend! Juan did an amazing job troubleshooting over the phone and communicating what my…read moreproblem may be. My dryer exhaust is located on the roof of my home and we agreed to wait until the snow had melted before going any further. Juan came over & cleared the clogged dryer vent within minutes. Definitely, recommend Elite Power-Vac for dryer vent services. The cost was very reasonable as well. Thank you again!

We just had Juan out to clean the vents in our house. They had not been done since we built the…read morehouse 19 years ago. Juan did a magnificent job. Now they are super clean. He even cleaned every one of the vent grates. Very thorough and professional. We highly recommend Elite Power-Vac.

I have used Anthony for my heating needs for years. He is always efficient, keeps the work area…read moreclean. I appreciate his honesty and the quality of his work.

We've been using Blaze to Blizzard for 3 plus years and have found Tony and crew are the best you…read morecan get when it comes to your HVAC needs. Honest, efficient, on time and affordable. if I could give them more stars, I would!