American Air Heating and Cooling

5.0 (2 reviews)

Heating & Air Conditioning/HVAC

Closed • 8:00 am - 5:00 pm

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Services - American Air Heating and Cooling

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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American Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Walla Walla, Washington

American Air Heating and Cooling - American Standards amazing platform!!! - Heating & Air Conditioning/HVAC Near Me - Walla Walla, Washington

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Parker P.

147

6 years ago

We are new to Walla Walla and needed a replacement for our fireplace gas log set. Read reviews and fortunately picked AAH and Drew came to our home and confirmed I made the right choice. Great sevice, product and value. We have another HVAC project to address and there is no question who we will engage to do it. We highly recommend these folks. My wife and I give them 4 thumbs up read more

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Kandice K.

9 years ago

Five Stars Are Not Enough! Dan and his team are beyond great. Sometimes it's the little things that make all the difference. I used American Air after they were referred to me be an HVAC guy who couldn't get to my job in a reasonable amount of time. I was a little suspicious that American Air was available when others weren't, but it turns out that Dan, after years of working for someone else in town, had just gone out on his own and started his own business. Last summer I bought 2 houses and tore them down to the studs and rebuilt them at the same time. Between the 2 houses I had at least 11 contractors and subs on the job. Dan and his guys were like a breath of fresh air. He came when he said he would, he rolled with the changing timeline of the project, he took over when the guy a the gas company was confusing me about what he thought I needed, he had everything he needed when he arrived, and he finished on time and on budget. But that's the basic stuff. Frankly, that's what I expect from any contractor. Where American Air really shines is the other stuff. When I told Dan what I wanted he RESPECTFULLY talked to me about my choice and explained the limitations of the system. I can't tell you how tired you become of men telling you what you want instead of listening to you! His guys were great. They were friendly, professional, and they cleaned up after themselves and took great care not to damage the new wood floors. Most importantly Dan called me 6 months after the install to see how the unit preformed. I bought a unit that doesn't preform well below 5 degrees, and this winter we spent considerable time in that range. When I told him that it had preformed exactly as expected. I had just gone out and bought a space heater to supplement. He told me he had been worried about me and had already contacted the manufacturer and talked them into upgrading the mother board in the unit for free. UNBELIEVABLE !!!! I recently referred American Air to some friends. They had already heard of him but were hesitant because he hadn't been in business for as long as some of the other companies. If you have any hesitation, don't. This is a solid business that's not going anywhere. And you couldn't ask for a nicer or more professional group of guys. read more

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More info about American Air Heating and Cooling

2929 E Isaacs Ave
Walla Walla, WA 99362
Directions
(509) 525-1339
Call Now
Visit Website
https://www.wallawallaair.com

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Does American Air Heating and Cooling take credit cards?

Yes, American Air Heating and Cooling takes credit cards.

From the Business

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All of your Heating & Cooling needs done right!

Meet the Business Owner: Dan R.

American Air Heating & Cooling is a locally owned and operated HVAC company that was founded in 2015. The owner was born and raised right here in Walla Walla! In 2015 the company was started right out of Dan's garage with limited resources and big goals. Within just a few years the company has quickly grown to be the premier choice for the resident's of the Walla Walla Valley with over twelve employees, ten trucks on the road, 24-hour emergency services, and much more. The company has won multiple 1st place awards for their superior customer service and quality of work,

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College Place Heating & Air Conditioning

(7 reviews)

my experience with the service technician was wonderful. Danny is a very nice guy with a nice…read moresmile. He is very knowledgeable will definitely have him service our HVAV again.

I have been very pleased with Ross and the team. They are forthright, knowledgeable and excellent…read morein fixing electrical puzzles on older homes that were previously not done to code. Blessings, Amy K

Powers Refrigeration

(3 reviews)

This company has went above and beyond for our community. They are constantly doing giveaways so…read morethey can give back to others. I've won a few of them. The most recent one was for an Air purifier, and let me tell you I noticed a difference after the first night of using it, I wasn't sneezing as much and was able to get more rest at night. They also did a giveaway at fair time where they helped make it possible for my kids to have fun. If I ever need any help they're the first ones I will be calling. Thank you Powers Refrigeration for all you do for the community and to help others.

I needed my a/c fixed on the fly on a very hot day! I had met Cody and his team while they were in…read moreanother job and was very impressed. Therefore, I called them first and Cody went above and beyond to fit me in to his busy schedule. He worked a very long day and was so happy and willing to work until all customers were taken care of! He was very professional, knowledgeable and friendly. I am now sitting in a luxuriously air conditioned condo and am so thankful I met Cody and his team.

Blaze 2 Blizzard Heating and Cooling

(4 reviews)

I have used Anthony for my heating needs for years. He is always efficient, keeps the work area…read moreclean. I appreciate his honesty and the quality of his work.

We've been using Blaze to Blizzard for 3 plus years and have found Tony and crew are the best you…read morecan get when it comes to your HVAC needs. Honest, efficient, on time and affordable. if I could give them more stars, I would!

Mill Creek Mechanical

(1 review)

I've always had quick, reliable, professional service from this HVAC company and the predecessor!!…read moreHope to continue that with future service and maintenance needs.

From the owner: Mill Creek Mechanical Provides Heating Contractors, Air Conditioning Contractors, Cooling System,…read moreCommercial Refrigeration, Residential Heating, Furnace Repair, HVAC Contractor, Commercial Appliances, Espresso Machines, Commercial Heating Services to the Walla Walla, WA Area.

Total Comfort Solutions

(16 reviews)

Called out Total Comfort Solutions to look at our recently installed (by another conpany) Mini…read moreSplit system that was leaking blue fluid down the wall. The technician was thorough in diagnosing the issue (found a leak) and helping us get the part replaced under warranty. I will absolutely use this company in the future!

I had Total Comfort Solutions come out a little over 60 days ago for a furnace maintenance…read moreappointment. During that visit, the technician told me my furnace blower and vents needed to be cleaned. I took him at his word, scheduled the work, and also signed up for their maintenance plan. Later that same week, multiple technicians came out to complete the vent cleaning and blower cleaning. They spent a long time at my house and appeared to do thorough work. I personally watched one technician remove my blower, take it out to my driveway, and hose it down. At the time, I believed the work had been done properly. About a month later, I had my first scheduled maintenance appointment under the maintenance plan. After inspecting my furnace, the technician approached me and recommended that I have my blower and vents cleaned. I was pretty surprised and asked him if he genuinely thought they needed it. He showed me photos of a dirty vent and stated my blower was dirty. I explained that I had just paid his company over $2,000 less than a month earlier to perform that exact service. The technician seemed caught off guard and went upstairs to inspect things further. When he came back down, he told me he could see brush marks in the vents, but that the cleaning "wasn't done to his standard." At that point, I started trying to contact someone at the company about my concerns. It took numerous calls and text messages before I finally got a response. Eventually Jesse called me back and told me he had the technician in the room with him on speakerphone. He explained that the technician believed the prior work simply hadn't been done to his standards and they wanted to offer me a "redo." Honestly, I found that conversation uncomfortable and unprofessional. I didn't really want to discuss concerns about a technician while that same technician was sitting there listening on speakerphone. I agreed to the redo at the time because the situation felt awkward. A few days later, I called back and specifically asked to speak with a different manager because I wanted to discuss the situation privately. That was over a week ago, and I still have not received a callback. At this point, my concern is that technicians may be pressured to upsell services, even when they may not actually be necessary. I literally watched the first technician clean the blower in my driveway. I have a hard time understanding how it supposedly needed another cleaning less than a month later. When I questioned it, it felt like the company scrambled to come up with an explanation rather than simply acknowledging the issue. Between the conflicting information, the lack of communication, and the lack of follow up, I'm left questioning whether I even needed the original service in the first place. I spent over $2,000 with this company and walked away feeling more uncertain than confident. Based on my experience, I would recommend looking at other HVAC companies before using Total Comfort Solutions.

Grassi Refrigeration

(13 reviews)

I have been a faithful customer of Grassi's for 5+ years. They've installed 3 systems for me and…read moreserviced 4. I am a small business owner in town and don't take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we've had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are "not designed to heat when the temperature outside is above 60". These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don't believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us.

We have been fans of Grassi Refridgeration for years and can't imagine going anywhere else…read more They replaced my mother's furnace in 2009 and her air conditioner in 2018. Chris and Jimmy were out for the annual tuneup of her furnace. And while mom appreciates that "They aren't hard to look at!" and I am also reminded why we enjoy working with them so much; affordable, fast, friendly, reliable and safe. Safe- During this pandemic, we have to take all of the necessary precautions for my elderly mother. Chris and Jimmy put on their masks before coming to the door, and kept them on the entire time that we met with them. Reliable- The techs always show up in the window of time we schedule, and they give us sound advice and recommendations to keep my mother's system running efficiently. Friendly- Everyone, from Ashley and the other staff in the office to the techs who show up, are always extremely friendly and courteous, so we feel that we can never ask too many questions. Fast- I called ahead to schedule today's tune up from my home in Portland last week, thinking they would be scheduling days or weeks out. But, I was informed that they could actually do it that day! The company I use in Portland was scheduling 6 weeks out. Affordable- The cost of today's tuneup was less than half what I pay in Portland, and extremely reasonable. Because I live 4 hours away, it is comforting to know that the team of Grassi Refridgeration is always available to help my elderly mother when issues arise. She called them out in June when her air conditioner wasn't working and the tech discovered the only issue was that she had turned off the air conditioner at the fuse box by mistake. He kindly informed her of the issue but also checked the rest of the unit out to be safe. What more could we ask for?

Young's Heating and Cooling

(8 reviews)

I had to service techs come out Josh and Wayne. They did a fantastic job, trying to figure out why…read morethe service code kept coming on. They finally located the problem and fixed it for me. Those guys are just hilarious. Very courteous and respectful. Thank you so much for doing a wonderful job. Cannot wait for my daughter to get home... LOL they know the inside joke. I will make sure to keep everything clean from now on... thank you so much for an outstanding job.

I have used Young's before and was impressed with the work they did. I had an appointment today and…read morewhen they called, we reviewed my electrical issue. Luis kindly made a couple suggestions to see if an in-person visit was needed. Turns out I simply lacked information and that all was working just fine. He saved me money and made a great suggestion. I will use them again.

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Jo A.

9 years ago

This company (and Dan) came highly recommended. When we bought our house our home warranty company sent out another company and we had just kept using them. They weren't terrible and they did their job well; but Dan went above and beyond his "job." Our heat pump prematurely failed this winter and we decided now would be a good time to switch to a gas furnace, Dan did all the leg work. I didn't have to worry about calling the gas company to get a line to our house, he answered all my MANY questions, and wasn't just wanting to sell the most expensive equipment to us. He explained the differences of the equipment and told us the ones that worked best for our home arrangement and that fit within our budget. We are 100% happy and can even monitor how long the system is running, what stage it runs on, and have the option for the fan to circulate (reducing the need for the heater to run as often.) Thank you to all the guys who came out and installed, for answering our questions, and helping us make the switch. read more

Elena V.

3 years ago

We moved into a house with an HVAC system that was past its usable life and was leaking gas. We worked with American Air Heating and Cooling for the replacement (a very big purchase, for us), and I have to say, they're probably the best contractors I've ever worked with. What impressed me most was how informative, patient and non-salesy Tim was with our purchase. When the estimate was assembled, he actually dropped it off at our house so we could go through questions face to face. We had a lot of questions, especially thinking through sustainability options, and Tim walked us through every one. The crew that did the install was just as attentive, wiping down every last footprint as they walked out the door. I really didn't know customer service like this even existed any more. I'd recommend them any day of the week. read more

Jd H.

7 years ago

Great, fast, and efficient installation team. They went out of their way to make the installation as painless as possible. They even put up with all my nosiness and answered all my questions. So far the equipment is operating nice and quiet. The noise of our older system was about 4 times as loud, now I have to check the thermostat to make sure it is operating. I know now why they were voted "Best Of The Best 2019" in Walla Walla. Keep up the great work and soon you will have the HVAC work of the Valley. The staff is amazing and work very hard at keeping you informed and to confirm that it meets your schedule. I will add a review on the equipment and functionality after it has ran for a few months. Put simply, you won't find any better staff or company in the valley. Thank you American Air! read more

Craig W.

8 years ago

The owner of the business made a clear, well-considered case for the heating/cooling solution most appropriate to our house and we committed to it. His installation crew put the entire (moderately complicated) system together well within one day, fully explained its workings and departed taking all the trash from the job with them. The crew was efficient, friendly and forthcoming-- very patient with my plethora of questions-- and were the soul of a well oiled installation machine. Precious little wasted effort noted. Dan (company owner) arrived to check the installation the next day and to explain the system and its operation to us. Each and every person we experienced as part of this company is a class act and we could not rate them and the company higher unless Yelp gave more than five stars. read more

Pat R.

8 years ago

Dan and his crew are to be commended for excellent ,professional & timely work. Friendly and knowledgeable he explained the different systems and let me choose the ac/heat unit to fit my needs and budget without the upsell approach. (Which I appreciate). He showed up when scheduled and finished as expected even with some unforeseen obstacles popping up ( at no extra charge thanks). Answered any and all questions I had before making my decision too. I would recommend Dan and his crew without hesitation as good service is hard to come by these days American Air is the exception. I'll be installing a new water heater in the spring and these guys are my only consideration. Thanks American Air for an excellent job done!! read more

Emilio S.

8 years ago

Had a thirty year old system that was inefficient and starting to break down. Called American Air and they were prompt in their quote and very reasonably priced for a split AC/gas furnace system. Dan the owner went over options with me and when the choices were made, installation was quick and very professional. When a small issue came up after install, they were super quick to address and fix it, superb after sale service. No issues as far as the product line goes, American Standard is the same thing as Trane, just lower priced. I would not hesitate to call American Air again and would not hesitate to recommend them to friends and family. read more

Kathy E.

3 years ago

We recently got 4 quotes for a new furnace and a/c unit, and American Air was clearly the best choice. Tim in Sales was very professional, friendly, communicative and punctual. Our interactions with the entire staff (owner Dan, office personnel, sales and service) have been nothing but positive. Love that they sell Trane products, offer different maintenance options and a great warranty program as well. We had an issue right after install, and it was resolved promptly. I highly recommend this company. read more

Kathryn S.

7 years ago

It is ALL ABOUT THE CUSTOMER SERVICE!! Dan & his crew, from the phone receptionist to the technicians who came out to install the chimney liner were outstanding. They were kind & respectful in answering my many questions. They took care to not track in dirt. When they discovered the new liner was damaged coming out of the box, they promptly had a new one ordered & were back the very next day to finish the job. We are so grateful for the care with they took care of our 1906 home. read more

Robert H.

7 years ago

Can't think of any negatives. From my original call, the service tech was prompt, thorough, and explained our options to get us up and running. We elected replacement. The crew showed up at precisely the agreed time. They worked very professionally. They were courteous, friendly, and worked very hard to get us up and running in 1 day. When they left, everything was functioning and the job site was clean. These guys are what ever other service company should be. read more

Cherie G.

6 years ago

Our vacation rental pool heater had a gas leak and after calling Cascade Natural Gas we called American Air Heating and Cooling. Chance was out right away assessing the situation, explaining what needed to be done, and able to fix it while he was there. He explained everything clearly and was extremely professional. I will absolutely be using American Air Heating and Cooling for our vacation rentals and residence. Excellent service!! read more

Audra W.

7 years ago

Nothing but good things to say about my experience with American Air! I felt the price seemed fair and they were were freindly and knowledgeable to deal with. We converted from an electric range to gas with there help. They ran a new gas line to the range, installed the stove and hood, then connected the hood venting to the outside roof. All of this was finished in one morning in time for me to cook lunch on my new range! read more

Richard A.

7 years ago

Dan and his employees demonstrated both courtesy and the highest degree of competence relative to the installation of our ductless heat pump system, Every person on the team - from Dan to Carri to the technicians who performed the work - displayed an excellence which is rarely found in todays market. I think it safe to say you will not be disappointed if you use this firm to perform your HVAC project. Many thanks, read more

Alexis R.

3 years ago

Hayden Came And Did The Service On Our HVAC Today And Coincidentally Our Condensate Pump Went Out After The Service Was Complete. I Call American Air And Withing 20 Minutes Of Calling Hayden Was Back To Fix The Problem,Needles To Say It Was After Hours But He Came And Did What Needed To Be Done In A Fast And Timely Manner. Thank You Hayden And American Air And Cooling! read more

Kimberly M.

7 years ago

Despite pouring rain, techs were prompt, professional, courteous. they were careful not to track in mud. They answered all our questions and gave good operating instructions once new system was up and running. Efficiently cleaned up before leaving. Will definitely recommend to others. Job well done guys, thanks! read more

John G.

7 years ago

Professional, courteous, and thorough! These are real pros performing outstanding work. Product knowledge and choices gave me sound options for heat pump and air handling system. Thanks to Drew, Tim, and Chase for representing American Air well through the installation process. Keep up the great work! read more

Britt A.

6 years ago

Tim was very professional, came on time, gave us great advice and left the place clean. We got great instructions on how to use our new mini-splits and are loving the air scrubber to minimize smells in our small house. Here we are 6 months later and everything is working like a charm. read more

Chris F.

7 years ago

I initially contacted American Air through Yelp, they responded quickly and answered all my questions. I called them for an appointment to diagnose my AC problem and they were able to get to it the next day, were upfront about their fee and fixed my unit the same day. I'm very happy. read more

Carole S.

7 years ago

The crew that came to our house for a large remodel was extremely courteous and attentive to detail. They left the job site clean and organized. The foreman was especially responsible, ensuring that the job was done as we wanted. read more

William P.

7 years ago

Love these people, from owner, Dan to front office Debbie, to the tech who has worked on our 3 Zone heat pump. Knowledgeable, prices are in line. Always professional, on time and they do a Great Job. Thanks William Price read more

Sam A.

163

8 years ago

Professional, prompt, friendly and efficient. Best in town, hands down. Entire new system for our large home, took two days and the crew didn't blink an eye. Very pleased we chose American Air- they rock. read more

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