Dave has been doing our irrigation turn on & winterization for many years. this guy doesn't understand what appointment is. he said he will come out certain day and no show and no calls. he finally came out few days ago without letting us know first but couldn't start the timer so i agreed to install a new one. at that time, i asked him what is the total cost and he said $150 including the timer and he will come back next day.
again, no show or no call.
someone knocked on the door today/Sunday and it was Dave, he said timer was $20 more and we said o.k. and then later he claimed it was $30 more. at first he said he bought it at Home Depot and later he said he got it at Walmart. he installed it and adjust couple sprinkler heads (later i found out this few seconds work was $70) he said one of the sprinkler head is broken and it will be $30-$40 to fix it and i told him our handyman will take care of it. he boasted he's so busy he's buying 3rd house in cash.
after he was done installing the timer, he said it will be $250. i reminded him
of what he said few days ago that total cost will be $150 + extra $20 for 9 station timer since he couldn't find the 6 station timer.
he got upset yelling at me that he is not ripping us off and he's been royal to us(we're the customer), he has a license now, he needs to pay liability insurance and his employees and kept talking in loud voice no one will come out on Sunday and all that. i quietly reminded him that we never asked him to come out on Sunday, he supposed to be here few days ago.
i told him to send me the invoice and i will pay him and he yelled at me, i won't be getting any invoice from him (he never gave us invoice for 13+ years.) and i always try to discont his fee(we always paid him whatever he charges without the fuss when he's done.) and i am stealing his money(nobody ever accused me of stealing in my 66 years of life.) at this point, i'm shaken and started to tremble.
he said if i don't pay him $250 right then, he's ripping the timer off and he started to unscrew the timer. i tried to stop him in vain and finally told him i'm calling the police. i started to write his company name down and that's when he said go ahead and pay him $150 and never call him again.
believe me i don't want him near my house ever again. this is the guy telling my husband that he loves him like a brother and he pray for him over the years.
( i think first 2 reviews are not about him. i can't imagine him servicing Tacoma and San Francisco.) read more