I love Cheesecake Factory, and I love that they recently rolled out new appetizers, dishes, and cheesecake flavors! Keeping giving us more! Whether I want something indulgent or light, steak or seafood or Italian or Asian, Cheesecake always has something good. This location is always very loud and crowded, and the wait's long if you don't have a reservation (so I recommend getting one). Getting a Cheesecake Factory account lets you get reservations and nets you a free slice of cheesecake! We went recently for our anniversary, and the hostess was great! She wished us happy anniversary. It was clear that the server was stressed out, though. He kept leaving before we were done speaking with him and overall just didn't seem like he wanted to be there. Killed the celebratory vibe a bit, TBH. read more

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Was very under impressed our last visit. The chicken carbonara pasta we always got, was nothing like before. Before it was like an alfredo base with peas, bacon, pasta right? This time, it was like pasta, with oil, and some parmessan, bacon, peas. no alfredo type of sauce. Just a grease! Also got the chicken, i can't recall the name but was like a chicken marsalla. That was very good. Our to go desert order our waiter messed up 3 times. I don't think he spoke very good english. We wanted the key lime pie, and the large tower chocolate truffle cake. He showed up with carrot cake.... I don't know how "misscommunication" got that far off. Last but not least, we took our leftovers home. And the to go containers aren't even microwave safe? Melted into a "vacuum sealed style container. Threw those left overs away fearing microplastics. We used to like cheesecake factory, but i guess it's yet another place that we won't go to unless it's in vegas. They really need to work on their standards. Only good part of this is the location for us, and the atmosphere in there is neat. read more

Such a disappointing dinner. Yes, we had a group of 10, but we were not seated for 50 min, and not given our food for over 1.5 hrs. after being seated. It would've been ok if the food was amazing but it wasn't even close. Most of our food was cold, steak that was ordered medium-rare was cooked less than a rare steak, they forgot one of our plates, and got another wrong. Only highlight was the appetizer, a tamale cake that was surprisingly good. I understand it was a busy night, and a larger party. The manager also apologized for the extremely undercooked steak, but it was still such a disappointing dinner. I will not be back read more

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Came in for lunch today and 1/2 off cheesecake day. I come in maybe 2-4 times a year and the 4 stars is a cumulative. Sometimes service is very slow especially at dinner. Today we got in right at 11 and there was already a lunch rush, but we did get in before the big crowd. Service was friendly and attentive. We tried the new Asian chicken nachos and they were absolutely delicious. The chicken was tender, the white cheese was complimentary to the other flavors, the wonton chips were crispy, and the sauces (a sweet teriyaki-like sauce, a wasabi aioli which wasn't remotely spicy (it was basically mayonnaise with a hint of horseradish) and a sweet peanut sauce and crushed peanuts. The flavor combination of the whole plate was fantastic. Also tried the chicken taquitos which came with salsa verde and guacamole and they were great, would for sure order again. Since they're fried it's surprising that they're one of the lowest calorie options. Win win! The Asian chicken lettuce wrap tacos are a favorite, my friend says she orders them every single time and often gets extra to go. I was very happy they had beets in stock today and I got my favorite, the Beet and Avocado salad. The flavor blend on this salad is completely perfect with the honey yogurt and raspberry drizzle, beets, fresh mandarins and avocados, and that mild bite from the arugula and radish. The quinoa gives it a nice little crunch and it's great with black pepper cracked over it. I think about this salad on a weekly basis. Today we both got my favorite cheesecake because it felt right for a hot summer day, the mango key lime cheesecake. Every element of this complements each other perfectly from the creaminess to the coconut crust to the tartness of the key lime cheesecake to the mango topping and mousse. 10/10 hard to beat this one for me. read more

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Root Beer Float: 9/10 delicious but i finished it super fast and there's no refills for it Cucumber Lemonade: 8/10 my friend really enjoyed this. personally I did not like it. Fried Mac & Cheese: 7/10 good but a little too heavy for me Ahi Poke Nachos: 10/10 i think this is the perfect appetizer. it's not too filling and delicious. everything was great from the taste to texture. Ahi Tuna & Shrimp Ceviche: 1/10 tasted bad and off Herb Crusted Salmon: 2/10 the herb crust tasted very strange to me. the only good parts of the dish were the sides, especially the gravy. Farfalle Chicken & Garlic: 8/10 good classic carbonara taste Americana Cheeseburger: 8/10 good but fries were bad Shrimp Scampi: 9/10 shrimp delicious and pasta was good. not sure if worth the price. Italian Tiramisu Cheesecake: 10/10 we all loved it. Tiramisu: 9/10 delicious but personally, the chocolate taste got overwhelming eventually. Service: 9/10 she was great but forgot utensils for our dessert Ambiance: 10/10 seated next to a window and the surrounding decor was beautiful. read more

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All of the food was good, but not great! The stuffed mushrooms are smaller than expected, but had a lot of cheesy flavor. The fish tacos were good. It taste like they make their own tortillas. I wish the rice was not as dry or maybe Spanish rice instead. The teriyaki salmon bowl was the best entrée we had here. Lots of flavor and love that they add pineapple and edamame. The brown complimentary bread is always a must! Staff and service 10/10 read more

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We love going to Cheesecake Factory for special occasions. My mom ordered steak Diane medium rare and she got it medium well. When we mentioned it to the server the server just said the bites are always overcooked because they continue to cook after being off the grill - we understand, but then take them off sooner so it is more to our order. We were disappointed, especially for a nice restaurant. My sister got the Baja shrimp bowl and said it was okay. Wasn't amazing and wasn't terrible. We got fried pickles to share and they were good! Just a small portion size - even for just 4 of us. My daughter got the kids spaghetti and meatball. It was a good portion size and she liked it. I got the four cheese pasta and it was okay. Not much flavor. I probably wouldn't get it again. The server was okay- she made up for it by bringing my sister, mom, and daughter each a birthday sundae since we were there celebrating their birthdays. Of course we got cheesecake and always love the cheesecakes! - just not the price of them for one slice. read more

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The Cheesecake Factory is the best, never had anything I didn't like. Their menu is pretty impressive, service is always good, and their restaurants are beautiful. read more

The Cheesecake Factory - Ahi Tuna Poke* - Desserts Near Me - Murray, Utah

I came in and placed a to-go order, and when I picked it up, the food was still hot and fresh. The portions were big, as most things are on the menu. Even though it was a very busy Saturday, the server who brought my order out was quick and efficient. I didn't have to wait long at all, which I really appreciated. However, I think the music was a bit too loud so it made everyone have to speak louder to hear each other. I would definitely come back again! read more

The Cheesecake Factory - Factory Nachos - Desserts Near Me - Murray, Utah

I love the Cheesecake Factory! The food is really good and the portions are huge! We came for lunch on a Wednesday and it was pretty busy, but we were able to get sat pretty fast. We got our order in pretty fast. The food did take forever to be bought to us. It might have just been so busy in the kitchen. Other than that the experience was very good! Our waiter was very sweet and nice. We also got sat at a booth which is my favorite. They have a few different table options. read more

The Cheesecake Factory - Desserts Near Me - Murray, Utah

I ordered four cheesecakes on Mother's Day at this location, and I never picked them up. I was under the impression the cheesecakes were sent to Orem. I ended up calling and speaking to Brooke the manager she reassured me that there was no orders that were not picked up, which was a complete lie. I am writing this comment, not about the 4cheesecakes rather than her being a manager, not being honest when clearly I didn't pick them up. Being honest is what I care about not the 4cheesecake absolutely horrible She said that I close that night and there was nothing left behind. Well, maybe you took it home then honey again honesty goes a long way. read more

The Cheesecake Factory - Desserts Near Me - Murray, Utah

Waiter was wonderful and on the ball. Salmon is so easy to overcook yet this was perfect. Steak tacos were nicely seasoned with a hint of cilantro and the fish and chips were nice and crunchy. I've been critical of this location in the past and today everything worked together read more

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First of all, it was my birthday and I love their chicken Madeira. We waited a long time for our food although we told the waiter we needed to be timely because we had an appointment. Both plates of food came out cold. The manager was very unhelpful and unprofessional. I told her I would take mine and heat it up at home and she said I would have to pay for it if I took it off the premises. They still made us pay for our drinks and just said sorry. We will not be going to this cheesecake factory ever again. Zero stars read more

This is an older review based on the last time I will ever spend a penny. Took my father in law for a meal on a holiday evening. We all ordered steaks and sides. Steaks were decent, but cold potatoes and barely edible asparagus sides. The server never came back to check on us and was surprised that after 30 minutes of the plate being pushed aside with no sides eaten that there was a problem. They offered a single "free" desert for the 3 unedible sides. Needless to say we left without a "free" desert and the tip was non-existent. read more

Placed a to go order earlier 4522490071652761 Farrell chicken garlic pasta. You freaking forgot the garlic. None. What a joke.The ingredient is in the name of the dish and you forget the garlic. Lost a customer. I would love my money back. Horrible experience and waste of gas and my time read more

The Cheesecake Factory is one of those places you go to if everyone in your party is craving a different type of cuisine. I prefer their appetizers over the main dishes, and the avocado egg rolls are my favorite thing on the menu. During this visit, we luckily found a 4 top in the bar area and got served quickly! I ordered the spicy rigatoni pasta and it was decent, but I didn't feel like it was spicy at all. Overall, we had a great girl's dinner here! read more

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This location is in a mall so parking is kind of a pain but I thought it would be okay because they have a curbside pickup section. Unfortunately, there are only four spaces and the location and size of the spots make it very difficult to maneuver. The woman who parked next to me had to pull in and out four different times to get her car in. The young lady who brought our food out was very friendly. I ordered my usual shepherd's pie and my husband tried the new chicken katsu bowl. The food was good overall; my shepherd's pie was a little more oily than usual and the chicken katsu was a little dry but still both good. I also got my usual cheesecake which the white chocolate raspberry truffle but my husband decided to try the triple berry. This was our first time trying this particular one and I think I like it even better than my favorite. The cake layer makes it fluffier and even more delicious and the flavors are sublime. It will definitely be my new go-to from now on. read more

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Let this photo speak for itself. Only reason I gave it two stars is because my waiter was a decent guy and the manager took my meal off the price without question. What disturbed me more than the image itself is that the manager told me that where they cook this is near a back door or something, so he wasn't surprised. This probably is a regular occurrence at this location, maybe all locations? All of a sudden I am grossed out about eating at Cheesecake Factory. Guess we won't go here anymore if this isn't a surprise. read more

The Cheesecake Factory - The Orange Chicken Plate - Desserts Near Me - Murray, Utah

This location is always quality! The food is tasty and is just like other cheesecake factories. Their ranch dressing, though, steals the show! It is unlike other ranches as it seems to taste of garlic and perhaps sour cream or something that makes it delightfully unique. The service is always good: efficient and friendly. The ambiance is fun and definitely leans into the maximalist decor. This place is excellent for celebrations of any kind and can accommodate parties of any size. read more

It is always a good experience at The Cheesecake Factory. It always takes a few minutes to decide what I'm really in the mood for. The menu is a literal book. Several pages. But the food is good. I had the blackened salmon this Valentine's Day. It was good, the salmon was cooked perfectly and was moist. Of course, their mashed potatoes are always a hit. My wife had a gigantic Thai salad that she enjoyed. All portions here are large. My server was attentive and friendly. The decor of Cheesecake Factory's are intriguing, sort of this Egyptian style of thing. But the tables and booths are comfortable. Busy, busy night. We got on the waitlist and it was already an hour and 20 minute wait. We missed our text that our table was ready. (Pro tip: Ask them what the phone number will be and put it in your contacts.) Ironically, I find their cheesecakes to be only so-so. I don't know. Oh well. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

The Cheesecake Factory - Cajun Salmon** - Desserts Near Me - Murray, Utah

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The Cheesecake Factory is overrated. This location is all over the place. The food quality is so poor. The food was all maybe (slightly) lukewarm tonight. Everyone's food was cold, portion sizes were small (especially protein), and just not good. Our waitress was forgetful as well. read more

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We were there today in the afternoon and ordered a salad and a club sandwich. 45 minutes later no food. Waiter was not attentive. He then had the manager come. Our food would soon be out the manager said. By then, we no longer wanted to stay. Other people by us said they waited close to an hour. We requested to pay for our drink. Manager said ok and left. Don't feel like going back ever again. read more

The waitress would not give us kids menus for my 12 year olds. She said they would only let them have it for 10 and under. Unfortunately, that is actually the food my kids like and why we went there. So we paid almost twice as much for food they didn't eat. I would have left if we weren't with company. The waitress got a shitty tip because she could have helped us out. $100 for 1 adult and 2 12 year olds. Won't go again. read more

We were told 15-20 min wait. Waited well over an hour. If we would've known we would've gone somewhere else. Left with no food, empty bellies, family didn't want to wait, grumpy kids. really disappointed read more

Party of 2, horrible experience. My mom ordered bkfst, I ordered steak. Mine came out 5 min before hers. Once hers came out, it was the wrong benefict. She also requested that the poached eggs have the whites cooked. It to 25 min for her "new" order to come out. In the meantime, I slowly add, ordered a drink and ever shared my food with her. The waitress offered to comp us cheesecake, we were grateful for this offer. Then, after almost 30 min (gave my mom rest of my food), her order comes out any the eggs were completely raw inside, the yolk completely detached and the whites were complete, runny slime. I then found waitress and asked if she could just comp the dish, we had to go and my mom didn't want to place another order and wait. She agreed. Then, moments later manager comes to table to apologize and find out what happened. When we expressed the wrong order and runny whites, she proceeds to tell us "that is how our poached eggs are prepared" and began to recommend that we order scrambled at their establishment, to avoid this. Wtf? After going on a long tagent and justifying why their eggs are prepared that way, she they said she'd take this off. I confirmed that we could get a piece of cheesecake, per the waitress and the manager looked at me shocked and said, "absolutely not, I won't be comping your order AND cheesecake, that's a manager decision". I replied, "wow, ok... then scrap that order, we don't want one, and you better chat with your waitress then since she offered this". Really? You can't make this situation right with an $8 piece of cheesecake for my mom, who was unable to eat a meal with me, but rather had to wait, get a wrong order, then wait even longer and share my food, before then receiving food that was completely unappetizing and wrong AGAIN...petty and absolutely ridiculous. The manager was named Geri, under GM Elena, at the Fashion Place location in UT. Due to this lack of leadership, resolve, attention to detail and absolute lack of courtesy, I will never be going back, and will encourage everyone around me to contribute their funds to small, family owned breakfast businesses that are surpassing this restaurant in all areas. This place has just become another cheap, yucky franchise in UT....no integrity or authenticity here. Take your money elsewhere, there's so many better restaurants out there. read more

Honestly, I am still kinda a fan of the Cheesecake Factory. I know people are hating on it lately but I really enjoy it for what it is! It gets the job done for the expectations I have of The Cheesecake Factory. As long as I have my delicious Dr. Pepper in a tall glass with a black straw, my white and wheat bread with butter, and a yummy cheesecake slice to end the night, I am a happy woman. Service is pretty good despite this place always being busy. There is always a wait so this place still seems to bring in some traction! read more

The Cheesecake Factory - Chinese Chicken Salad - Desserts Near Me - Murray, Utah

These people wanted to fight today. The staff had attitudes. I'm a long time customer and I'm not going to go back.

I am giving 2 stars but only because of the cheesecake. Food is half of a star. My husband, my mom and myself went for dinner last night. We had reservations so the wait to be seated was not bad. Our waiter was very nice. The food was unbelievably slow to come out and once it did was not great. My husband had fish and chips and the fish was marginal at best. I tasted a piece and it seemed tough which is strange for fish. He didn't complain but during the night he woke up sick several times. He then admitted that the last piece of fish was tough and perhaps not done. Also, the coleslaw was straight out of a bag with absolutely no dressing. My mom and I had the crusted chicken romano. I had white sauce which had absolutely no flavor at all. And the pasta seemed very oily. My mom had the marinara sauce and hers seemed ok. The chicken was good. The highlight was when the waiter took my plate and a smashed piece of shrimp fell off the bottom of the plate. Made me wonder just how clean the kitchen really is. We then ordered dessert to go and it took about 25 minutes just to get the dessert. Unfortunately this was not our first bad experience. Our previous 2 visits have been just as bad. But we had a gift card and thought we would give them another chance. This was our third bad experience. Three strikes and you're out. read more

Back on 8/13, my wife and I went to the Cheesecake Factory at the Fashion Place Mall in Murray. We decided to sit at the bar, ordered a drink and ordered our dinner entrees. That was at approximately 6:50 PM. The bartender was quick to serve us our drinks but after waiting over 45 minutes for our dinner orders, we asked the bartender to check on our food. After a few more minutes and not getting an update, my wife and I decided to leave. We paid for our drinks and on the way out, we asked to speak to the manager. We told her that we had waited over 45 minutes for our food but it was never delivered. She wrote down my email address and phone number and said she would be emailing us a gift certificate as compensation for the poor service. Well, it's been over a month and we have never heard anything from the manager. I guess this is indicative of how the Cheesecake Factory handles service issues. Needless to say, we'll never patronize this or any other Cheese Cake Factory restaurant in the future. In addition, we'll be sure our friends and associates are aware of this poor service episode. read more

Do not sleep on the key lime cheesecake. It is phenomenal and one of the best cheesecakes I've ever had. Cheesecake Factory has been a family go-to option when everyone is craving different things and types of cuisines! There is something here for everyone. Impressed by the flat board pepperoni! I didn't have high expectations for it to be honest because I've found flatbreads to be generally too dry. This one surprised me. The crust had a fantastic chewyness and nice crunch to it! My kiddo inhaled it! Cajun pasta is a hearty comfort food option, the chicken was fantastic. I've never had a bad service experience at Cheesecake Factory to be honest! The staff here seem genuinely happy ^_^. read more

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Chicken Santa Fe salad- the quality of the chicken in the salad is the kinda of chicken you find in a grocery store prepackage salad! Do not recommend - better off getting a chicken salad from costa vida. read more

Well, they have a huge menu if you can't find something on that that you'd like that's on you. With that said, I don't think that they execute on all the items on your menu equally. We've gone there for dinners. Those have always been pretty good this time we went for breakfast and tried their brunch and I was very very not impressed. The choices of food were mediocre for the brunch and they got two of the items wrong on the order service was so so there's better places to go. read more

We visited on a Sunday about 1:50pm. We ordered a club sandwich and fettuccine Alfredo. It took an hour and 15 minutes for the meals to get to our table. The Alfredo had little to no taste. It could have come right out of a jar. The club was dry. We paid $62 and wished we had eaten at home. And...We were not offered any refills on our water or $5.95 lemonade. Ridiculous read more

The Cheesecake Factory - Club sandwich waiting on its fries. - Desserts Near Me - Murray, Utah

5 stars for the service, Jose, provided. I ordered Jambalaya and he recommended it go with rice instead of pasta. His recommendation was great. The waiting was short and the restaurant was very comfy. read more

We went to order a gluten-free strawberry cheesecake for my grandson's 5th birthday party, which was a children's gathering. I made it very clear that it was extremely important for the cheesecake to be gluten-free because my grandson has celiac disease and cannot eat anything containing gluten. Unfortunately, we were sold a regular cheesecake instead. After eating it, my grandson has suffered from stomach pain and inflammation that continue even today. This is a very serious situation because customers trust that they are receiving exactly what they ordered and paid for. A child's health was put at risk because of this mistake. I am very disappointed and concerned about the lack of care regarding food allergies and celiac disease. I hope this issue is taken seriously so this does not happen to another family. read more

Ooof. I think the Cheesecake Factory has officially gone downhill. The last few times I have dined here, I feel like the quality just isn't there. It seems to be a quantity over quality sort of menu. On this particular visit, the service was very poor. The front desk staff made check-in more awkward than it needed to be and our server was overly chatty and unhelpful. We asked for brunch recommendations and he couldn't give us one... It's a shame to think this ole American classic is no longer a reliable dining option. But who knows, maybe we walked away unsatisfied because we didn't order any cheesecake. (Haha) read more

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Not a place to go if your party is larger than 6 people - PERIOD. Just don't even try, trust me. Called well ahead of time would not accept a reservation for 14 people. Ok, so we all go there and wait, are told the wait is 1.5 hours on a Tuesday night. After 1.5 hours told 12 minutes. Time goes by, then told 20 more minutes. Then we start to get irate and the first apparent effort to find a table is made. Point to drive home: THIS WAS A TUESDAY NIGHT! Any busy time would be far worse! We are finally seated after 2 hours it was busy but not enough to justify the wait. All the smaller parties were nearly immediately seated while we waited. Our server was very good (5 stars) the main reason this not a two star review. She graciously handled our large party with 0 errors. The place was cold where they seated us with several in the party complaining and two going to the car for blankets. The food was decent but it was apparent my dish was prepared as one of the first as it was cold when brought out which made it less appealing, potatoes were too salty. The soup brought earlier was very good. Most at the table enjoyed the food once we finally received it. Price was on the higher end but honestly would not even be as much an issue if wasn't annoyed by the other things. Most of the negative reviews are also with large groups. Our birthday celebrations tend to be larger with groups of 8 to 16 people and these are mostly adults not kids. I can tell you with certainty that this restaurant will not even be a consideration for future events as they clearly cannot handle that party size even though they have exceptional servers that can and we tipped well to show our appreciation. My suggestion to management: it is completely clear to me now that you do not want large parties. The person at the front seemed more annoyed than helpful. (No apologies, no reassurances, no contact) if I could Un-tip the establishment or manager I certainly would and would give you 0 stars. Just TELL people up front that you don't accept parties larger than 6 so you don't have all the angry reviews. Suggestions to patrons: This was a freaking Tuesday night where smaller parties were just walking in and being seated, it's not going to get better than what we experienced. If your party is larger than 6 just go somewhere else. This establishment does not want your business, you are an annoyance. read more

We came here on a Sunday afternoon & did the reservation with the Cheesecake rewards . We were able to get right in. Our server was nice & attentive. The bread was hot & fresh . We ordered the Louisiana chicken pasta - the lunch portion. This came out fast & was hot & delicious . Very good . We also ordered the Crab wontons . These were hot & crispy full of crab meat . We ordered the Classic Basque cheesecake this had fresh berries over the top . Very delicious ! We also ordered the Very cherry Ghirardelli chocolate cheesecake this was amazing . We loved our visit here we will be back . read more

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The Cheesecake Factory is overrated and overpriced. $90 for two is pretty steep, especially when you can go to a Texas Roadhouse for almost half the price. The Jambalaya pasta was not as appetizing as I would have hoped. The best part was the fried Mac & Cheese - which is a great but very heavy appetizer. The atmosphere is anything and everything - just a hodgepodge of randomness. Our server was average. read more

Today sept 12 at 3pm me and my family went to cheesecake to enjoy some food we had made a reservation and had been seated we had gotten bread and in general were just ready to get to looking at the menu. We were advised by a hostess that we needed to move because we didn't know at the time that we needed to count baby's , we didn't know but obliged and started getting ready to leave we were approached by what we believe was the manager working a stout older with a short hair cut and grey and white hair and glasses who very rudely demanded that we needed to leave immediately in her own worlds "now get up now!" We were getting up so I don't know what her issue was or what was told to her by the hostess but this is genuinely very unprofessional. This was extremely rude to me and my family and this had upset some of the members of my family that they just decided to leave. We decided to stay but it did end up souring the evening and we weren't able to enjoy a nice dinner with everyone present. From the service industry this is genuinely the worst experience from any restaurant I have ever had. read more