I was driving along Baseline Road when i had to stop for a red light as i waited turned to my right…read moreand saw Sean's Auto Sales. The first thing that impressed me was the selection and quality of vehicles. As , i was early to pick up a friend i turned into the lot got out of my car and took a look at what was on the lot. I found a 2015 Lexus that looked exactly what i was looking for. Next was the part i think everyone dreads and that is calling to get information about the vehicle. The coolest thing was I actually spoke with the owner he didn't pressure me or ask personal questions he just answered my questions. I looked around online his asking price was more then reasonable so decided to make appointment to take for test drive. He offered for me to take the car by myself but i asked him to come with me as i drove found a few issues. Which , i used to deal with him so got the car exactly what i wanted to pay for it. Now what really surprised me and made me write this review is just how well he treats his customers. He actually does more then an actual Ontario Safety Check requires. So even though by Ontario standards the brakes didn't need to be replaced he replaced them Plus rotated the tires and balanced them. My Rating by Stars Outstanding Deal * 5 Stars Service * 5 Stars Trust * 5 Stars Process * 5 Stars I highly recommend Sean's Auto Sales and I will return when I am ready to buy another car.

My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

Great service, fast appointments, great prices. Very satisfied. Would highly recommend. Owner Bob…read moreis very polite and knowledgeable.

I can't say enough good things about Bob. We rely on him for absolutely everything car-related. He…read morealways has time for us, (even when he's very busy), and the turnaround is very fast. He's honest with me, and his rates are 100% fair and competitive, especially compared to big commercial places. Also, he REALLY goes the extra mile to help out if you're in a jam, and makes sure you have all the information. I 100% recommend him!

Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

Au contraire, Hongyan H. I took my Ford Escape hybrid in…read moretoday for a minor repair. Sophia ordered the part for me, called me when it arrived and John drove me home and picked me up when the work was complete. I recommend asking for Sophia by name, You will not be disappointed.

Worst Service Experience Ever! I wish there was a negative star…read more Review part 1: I am a 2017 Ford Focus SE owner, bought from Lincoln Heights in June 2017. The vehicle has already had transmission problems twice and a steering assist fault until October 2024, and the mileage just hit 89700KM. The second transmission problem and the steering fault happened within two weeks in October. The repair was costly, and the experience was bad due to their unprofessional admin progress, overcharging, and carelessness. The manager's arrogance, judgemental attitude and irresponsible communication made it even worse. The first transmission problem occurred in June 2020; the mileage was only 38201KM, and it was fixed under warranty. The second transmission problem occurred on Friday, Oct.6th, 2024, on the highway, showing engine failure and services needed. The first thing I did on Monday, Oct. 7th, 2024, was bring my car to the service centre because I realized it could be something big due to the orange engine sign. I did appreciate they accepted my car without an appointment, and the car died right in front of their office door, showing it was going to be dangerous if I kept driving. I was given an oral estimate of a repair price of $3500. If I would like to trade it in, they offered me $1000. Because the mileage was only 89135KM, I decided to save the car. (By the way, I just referred one of my friends to Lincoln Heights, and they bought a hybrid Ford Escape there 2-3 weeks ago. ) The bill turned out to be $4160.81. I paid it off. The steering assist fault occurred on FRIDAY, October 25th, 2024, in rush hour while driving through a big traffic crossroad. While I did a normal right-turn, the steering wheel was stiff, and the car was nearly out of control I had to stop it to avoid hitting the telegraph pole. The beeping sounds of cars came from two directions because I blocked two lines. Fortunately, nobody was hurt, and no accident happened. I decided to bring it back again to Lincoln Heights because I need to figure out what the issue is. When I arrived, I was told I needed to make an appointment before I brought my car in. After I mentioned the recent repair, I got a chance to talk with a tech. They agreed to take my car, and they promised they would check it on the same day and let me know the repair cost asap. Please notice here: it is on Friday, October 25th, 2024. I received an Email at 1:23:55pm, the same day that showed their estimate was $3061.16, and there was a possibility to get a discount based on the following communication. If I would like to trade it in, they only offered me $500 maximum. I still decided to fix it. They told me they were going to place the order right away before 4:00 pm, and my car should be ready next Monday, October 28th, 2024. On Monday, October 28th, 2024, I received a phone call from them telling me the parts had not arrived because they made a mistake when they placed the order, so my car could not get fixed until Wednesday. I argued with them, and I got two days' car rental covered by them. In my opinion, it is unfair that I had to pay for their mistake. On Tuesday, October 29th, 2024, I received a phone call from them telling me the delivery was delayed because the parts were going to be sent to them by another Ford department, etc and I car could be fixed as soon as they received the parts. On Wednesday, October 30th, 2024, I received a phone call from them telling me the parts had arrived, and my car would be ready on Thursday. On Thursday morning, October 31st, 2024, I received a phone call from them telling me my car had been fixed and I could pick it up, I told them I was going to pick it up around 4 pm. When I arrived there, I was shown two copies of the materials, the first one was a new service estimate as follows: The second one was the fees I needed to pay, and they were as follows: I was told I had already got a great discount, and this bill already covered the two-day car rental as they promised. I had never been told by phone or noticed by email about the new estimate of $3952.30, and they charged me way more than I expected. The CORE CHARGE shown on both bills seemed suspicious! I googled it, and the CORE CHARGE meant a deposit fee, etc. and should not shown on the bill. I refused to pay the full amount, and I requested a conversation with somebody in charge. I suggested paying part of the bill and leaving my credit card information to drive my car home. It was late, and it was Halloween. I had a heavy backpack to carry, and the car rental store nearby had no car left. I promised to come back the next day, Nov.1st, 2024, in the afternoon to get the problem solved by talking with the manager. The advisor phoned the manager, however, the manager insisted I need to pay the full bill if I would like to drive my car home. I was a little bit disappointed, but I understand her refusal. She might be afraid I would run away without paying the rest.

terrible service and misleading. Won't trust them to service my car anymore. would never buy…read morefrom them

Hands down the worst customer experience I have ever had. If you want to have your service…read moreappointments scheduled for 6 months from now and then just have it moved further out, you have come to the right place. I tried to get them to fix a security recall I had on my clutch for over a year to no avail. Just scheduling my first appointment was impossible. The service representative Allison Kearney was impossible to deal with. She didn't answer my emails or my calls on the first try, only when I escalated the issues. After finally scheduling my first appointment, I was told that I needed to bring my vehicle in for an inspection so they could order the parts. They kept my car for the day, inspected it, and then scheduled an appointment to have the clutch fixed and my brake fluid hose fixed a month from then. After bringing in my car, they let me know that the brake fluid hose was fixed but that I will have to come back to have the clutch fixed because they have one employee that works on manual transmissions and he is too busy changing tires on cop cars. They said they would have to schedule my appointment 5 months from then. When I said that it was a security recall, she answered with "well you've been driving with it this far". The most unprofessional comment I had ever heard until they topped themselves later on. Her colleague Dwayne then joined in and told me that it was the only way. He also mentioned that it could take more than a day so that I should call a week in advance to ensure that they could get me a rental car. I wait the 4 months and 3 weeks and give Allison a call to lock down the rental car a week in advance. She lets me know that I have to call a day in advance, not a week. I oblige and I call in the morning, a day in advance. She lets me know that I have to call at the end of the day, not in the morning. When I call at the end of the day, she lets me know that she cannot get me a rental car. I can still drop my car off for my service appointment, I just will not have a car for an undetermined amount of time. At this point I have had enough and I let her know that I was told to call a week in advance to ENSURE I would have a rental. She then tells me she will try another rental place and will call me back. Half an hour later, I get a phone call from Dwayne. He immediately says that we have to push back my service appointment because they have to order the part. I say "How did we go from me not having a rental to having to push my service appointment AGAIN?". He says that normally, cars are brought in for inspection before ordering the parts so if I came in for my appointment I would just be "pissed off anyway". I let him know that my car has already been inspected and that the part should have been ordered months ago. He says that they only have one person that works on manual transmissions and that he's working on cop cars... The same excuse as last time. I told him that the parts should have already been ordered, so what kind of assurance do I have that if the appointment is moved back yet again, that the parts will be ordered? He said "That's life buddy, nothing is guaranteed. If the guy that works on the transmissions dies tomorrow, we're all fucked". At this point I cannot believe what I am hearing over the phone. You can't guarantee that you can perform a service on an appointment that has been rescheduled 4 times over a year? And now you are insinuating that your employee can die? Avoid this place at all costs.

My family and I have had various work done at Yeung's over the last five years and have never been…read moredisappointed. This guy knows toyotas/hondas like the back of his hand. Prices are super competitive and the owner is super friendly. Highly recommend!!

William and his team make people feel right at home. excellent service. friendly honest auto…read morerepair. Thanks Yeung Auto Imports

If only there was a zero star option. 1st, the sale: the…read moresales guy lied about the comprehensive "paint ship and dent" coverage. He clearly stated it was anytime something occurred. It was only after I brought it in that I was informed there is a $2500 lifetime max...which is basically two parts of the car. Scumbags. 2nd, service; with the exception of one minor interaction when the service guy from BMW was handling service at Mini, dealing with Service there is absolutely Horrible. As part of a recent insurance claim where they had to install a new roof, we got the car back with 4 warning lights on and a roof that would not open properly, then would not close at all. I called Mini and got nothing but excuses and BS. My wife loves her Mini, but after the last 2 years of dealing with these clowns, we'd never buy another one again. Shameful behavior and business ethics.

Needed a part for my Cooper. Went to the website, and was glad to see they had an online ordering…read moresystem. From the time I placed the order, to the time I picked up the part, the whole process was seamless. Very efficient communication. The in-person experience was just as good. I was welcomed warmly, my part and paperwork was handed over/processed quickly. The cashier was very friendly as well. I will be recommending this dealer as much as I can!

Great staff, friendly, and know their stuff! Highly recommend dealing with this dealership for you…read morenext car.

reviews·4 photos a month ago…read moreI would not recommend anyone to buy a car from here. I bought my car on December 24, 2024, during snowy weather. The day after delivery, I noticed something was wrong with the roof. Once I cleared the snow, I saw that the paint was damaged. ... More Photo 1 in review by hiren patel Photo 2 in review by hiren patel Photo 3 in review by hiren patel Photo 4 in review by hiren patel 7 Prio Auto Sales (Owner) a month ago Hello Hiren, We're surprised to see this review, especially considering the facts don't match your claims. You purchased the vehicle on December 14, 2024, after personally inspecting and test-driving it multiple times. Our photos from the listing clearly show the vehicle's condition at the time, with no visible roof damage. In your review, you've posted photos -- one taken during the winter with ice on the roof, and another more recent one where you're standing in front of an open garage wearing a t-shirt. If the vehicle was parked inside that garage, the snow and ice would have melted shortly after delivery, and any roof damage would've been visible right away, not five months later. The picture that you took with the ice on the roof clearly shows the damage. Also, to be clear: no one from our team told you we don't cover cosmetic issues. That statement is false and misleading. We always aim to be fair and transparent, but in this case, the timeline and evidence simply don't support your claim. We cannot be held responsible for damage that wasn't reported within the first 30 days and that may have occurred afterward. Thank you, Prio Auto Sales Team zeidan121 2 reviews·2 photos 3 months ago I had an amazing experience at Prio Auto Sales! From start to finish, the team was incredibly kind, helpful, and professional. Jamaal, Huda, and Ben went above and beyond to ensure I found the perfect car. They made the entire process ... More 1 Lianne Hillebrand 3 reviews 2 months ago I'm in the au

Dylan Sousa convinced me with pressure to sign for a high mileage car i never got to see with high…read moremonthly payments, TWO days after signing before even seeing the car I messaged him and said now that i consider the insurance i'm eligible for with that car I really can't afford the payments and will not move forward because I genuinely can't and he threatened to sue me instead of accommodating me. Saying his manager would say the same, they've already brought the car and got it safetied. The car was in Scarborough, I messaged him at early morning two days later i believe they're even lying about that unless they're also finding a sleazy way to pass safety quickly. Do not trust them!! Can't take no for an answer even before this, I should've noticed earlier. Keep in mind with monthly and insurance i'd be paying $900 A MONTH, would you make anyone take that kind of deal for a car with 150k mileage?? Also he misrepresented a lot of things, didn't mention what trading in the car would look like in a year but said i should be confident I can and get a new car, didn't explain what the warranty covers just "everything" didn't say the price of it, again I haven't even seen the car so i'm sure there's more. He also placed my first payment date a day after i'd be able to see the vehicle for the first time and wrote a false delivery date which won't be needed now Don't visit here !

The only place you should ever buy a car!!…read more I want to say thanks to Rob for educating me on my credit profile and helping me get into a much better car. I was very impressed by the level of customer service I received from such a small dealer. I also want to say that I have met the mechanic they exclusively use for all their cars and was very excited to see how picky he is. The dealer has been great and and taking care of everything just like they should without any arguments. Thanks Approval Genie !!