1. The Buttered Crumb

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New Tripoli, PA

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The Buttered Crumb

4.6 (5 reviews)
Closed • Closed

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3 years ago

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2 years ago

Great pasties and great coffee! Nice display of options, staff were helpful in my selection. Just wish they had a place to sit.

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3 years ago

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3 years ago

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3 years ago

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Sweet Lily Cakes & Cafe - Cute coffee bar set up

Sweet Lily Cakes & Cafe

3.8(6 reviews)
6.5 mi

So my kiddos birthday is in a few weeks and I decided to order his cake from sweet lily's. I went…read moreto the bakery and talked to Cindy. The process was simple. I came in with my inspiration pictures and they were very kind and honest. My first few pictures were very detailed and they offered me alternatives that worked best for both of us. We decided on a design for the cake and set a date. Very smooth process. I want to mention that Cassandra was very out of pocket. Cassandra, why would you reach out with personal phone numbers? Very strange. Cindy is a very kind and thoughtful person and I read her response to your review and threatening a business owner at 5:44 is very unproductive. Go to sleep babes. Cindy and Lynn you guys rock! So excited to keep doing business with you guys!

I normally don't have a bad experience, but this time was HORRIBLE. I messaged the personal number…read moreon September 2 (mind you the party isn't until December 12) that I've been using every year to order my son's cake, I was blown off for WEEKS until I got a call October 1st from Cindy. The call was not professional at all, she explained they were extremely busy with weddings They also explained that the inspiration pictures I sent were too detailed and weren't able to do them (not a problem) so I sent a not so detailed one asking if this was something they would be able to do, and then was left on read again. So I followed up asking if again this was something you'd be able to do (on a Monday) after knowing that they are closed on Mondays, I got a response right away, basically saying that I needed an answer right away. It's not that I needed an answer right away, being in a business you don't leave customers on read for weeks or days, being closed 5 days out of the week. Cindy's customer service and communication was horrible. There's people I know that have ordered 2-3 WEEKS before a party and they don't have an issue fitting them in. I have screenshots, and unfortunately I can't put the voicemail I got from Cindy Since I cannot reply back to Cindy's comment.... Due to the lack of communication, I feel like my point is being completely misunderstood. Never once did I state or imply that I'm more important than anyone else. What I'm getting at is that I see you responding to other people I know who order from you in a timely manner, who order 2 weeks before their party than mine that's 3 MONTHS AWAY so I was simply trying to get an answer. I never threatened you or demanded anything. I said I needed to know whether you would be able to do the cake or not so that, if you couldn't, I could find someone else to do it. As for messaging you on your personal phone, that has never been an issue in the past three years that I've been ordering cakes from you, so I don't understand why it's suddenly being made into one now. I was simply looking for communication and a clear answer, not trying to cause an issue or make myself seem more important than anyone else

Photos
Sweet Lily Cakes & Cafe - The interior, very cute

The interior, very cute

Sweet Lily Cakes & Cafe - Carrot cake birthday cake

Carrot cake birthday cake

Sweet Lily Cakes & Cafe - Front of the store

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Front of the store

The Buttered Crumb - bakeries - Updated October 2026

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