1. The Bug Masters

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The Bug Masters

5.0 (1 review)
Closed • 8:00 am - 2:30 pm

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1 year ago

Charles was great to work with, professional, informative, and friendly. We will be using him if any issues arise.

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Aptive Pest Control - Outdoor pest treatment for trees and landscaping

Aptive Pest Control

(34 reviews)

Must read about Aptive Environmental... sales man came to my door and offered me a great price, I…read morewas kinda skeptical at first but thought I'd give it a shot since I had some ants and ticks. The next day I had a different man come to my home (Steven) to do the service and he was very thorough. I just had my 2nd treatment completed and have seen no ticks at all. I saw an ant and called to get a re-service and they took care of it! they Can be hard to get ahold of but their Service really works. I would recommend them for sure!!

We originally called for a wasp nest on our property and ended up signing up for a year of basic…read morepest service. They treated the area, which seemed to aggravate the wasps, had to return, and ultimately told us the nest was underground and there wasn't much they could do. We decided to finish the year but NOT renew. I called months ahead and was specifically told I could not cancel early or by email--I had to call on September 17. So I literally marked my calendar and called today. Here's where I became extremely frustrated: we had our FINAL contracted service scheduled for today. The representative told me very directly that if I canceled while I was already on the phone, TODAY'S SERVICE WOULD NOT BE COMPLETED. If I wanted the service I had already paid/contracted for, I had to let them come and then CALL BACK AGAIN afterward to cancel. I explained that I work all day and was already on the phone on the exact date THEY told me to call. I asked if they could simply complete today's contracted service and close the account afterward. He said no. The representative was rude, unsympathetic, and offered no reasonable solution. So my choices were essentially: cancel now and lose my final service, or remember to call back later while working and risk an unwanted renewal if I didn't. After a year of not noticing much difference on our property, this cancellation process was the final straw. Too many hoops and unnecessary headaches. Just sharing my experience so other Bergen County families know to ask VERY specific questions about their cancellation/renewal policy before signing a contract. Buyer beware.

The Bug Masters - pest_control - Updated October 2026

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