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    Hennebry Pest Solutions

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Hennebry Pest Solutions

    Pest preventative services

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    Ehrlich Pest Control - Ehrlich uses the most effective treatments with the least environmental impact, taking into consideration your home and family.

    Ehrlich Pest Control

    (22 reviews)

    Outstanding, thorough service once again. Greg is also very kind. He never rushes and takes time…read moreanswering questions.

    If you are looking for someone to SOLVE your pest problems, just like I was, then Ehrlich Pest…read moreControl is not the company for you. They are only interested in customers who want to pay them endless amounts of money forever! Here is my experience with them: Due to finding food being eaten in my kitchen pantry, I had a feeling that I had a mouse in my house. I called the office of Ehrlich Pest Control and made an appointment with them. Including a $50.00 off coupon, I had to pay $369.94 up front, for a technician to come to my house. While the office rep had me on the phone, she highly suggested that I get a maintenance pest control plan for $114.00 a month. I told the rep that I could not afford that, so she immediately lowered the price to $80.00 a month. I told the rep that I would have to check my monthly household budget, to see if I can afford that but she signed me up for the plan anyhow. Tech #1 came to my house on the afternoon of April 2, 2026. He put several snap traps in my kitchen pantry. In my basement, he put both snap traps and glue pads. We did find one small dead mouse in my basement utility closet. Tech #1 highly suggested that I get an exclusion inspection done, this is where another tech would come and find any opening that mice may be entering, so that I can have these openings sealed. I agreed to doing this. Tech #1 highly suggested that I get five bait boxes, for the outside of my house. This way the mice would stay out of my house. So, I agreed to the bait boxes at a cost of $238.50. Tech #1 said that he would install the bait boxes the very next day, on April 3, 2026. Before leaving, tech #1 made a follow up appointment with me for April 9, 2026. He also told me that he would be my permanent tech from then on. Tech #1 did not install the bait boxes on April 3, 2026 but he did show up on April 6, 2026 to install them. Tech #2 called to set up an appointment with me, for the exclusion inspection. I made the appointment for the same day as the follow up appointment with tech #1, for the afternoon of April 9, 2026. On April 9, 2026 tech #2 showed up. He inspected my garage and told me everything looked okay. Then we went into my basement. But instead of telling me where possible openings were, that would need to be sealed, he starts talking to me about a termite prevention plan at $134.00 a month. I told him that I was not interested in a termite plan but he still left me a brochure. Then he sent me an email, five different times, with a contract for me to sign for a termite plan. Tech #1 was a no show, no call but they sent tech #3 in his place, who showed up forty minutes late. Tech #3 said that if I really wanted tech #1, that he could call the office and schedule tech #1 to come the afternoon of April 10, 2026. I agreed to that. So, in front of me, tech #3 called his office and made the appointment for tech #1 to come the next afternoon. On April 10, 2026, tech #1 was again a no show, no call. I called the Ehrlich Pest Control office. They said that they could not reach tech #1. They told me that if I specifically wanted tech #1, for my follow up visit, I would have to wait until the afternoon of April 22, 2026. I agreed to that appointment. On April 22, 2026, tech #1 was again a no show, no call. I called the Ehrlich Pest Control office and asked to speak with a manager. The manager apologized for tech #1 not showing up. The manager told me that he would have tech #1 come on the afternoon of April 25, 2026. I could not believe it when tech #1 was a no show, no call again, even after speaking with a manager. On April 27, 2026, I spoke with a customer service rep from Ehrlich Pest Control. I explained to her that tech #1 was a no show, no call on a follow up visit four times already. She said that she would pass along my information to tech #1. On April 28, 2026, tech #1 finally called me and set up a follow up appointment (this was the fifth time, since April 9, 2026) with me for the afternoon of April 30, 2026. He finally showed up for this appointment. Right away, I told tech #1 that tech #2 did not do an exclusion inspection but tried to sell me a termite prevention plan. Tech #1 told me not to worry about that now. I thought that would solve my problem with mice coming into my house but now I am being told not to have it done! It's like the old "bait and switch" game, where the tech was supposed to do one thing but then tried to sell me a termite prevention plan instead. We found absolutely no mouse activity in the panty but we did find one small dead mouse near the furnace and another small dead mouse in a clothes closet. Tech #1 replaced the two snap traps. Tech #1 then set up another follow up visit with me for the afternoon of May 7, 2026. He did show up again this time. We found no mouse activity in the pantry or the basement. At this time, I told tech #1 that I could not afford the monthly maintenance plan. I also found out that they do not come every month, they come ever

    Hennebry Pest Solutions - pest_control - Updated July 2026

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