I've been coming here for 1.5 years, and loved most of my experiences with this place. If I didn't…read morelove the service, I was at the very least satisfied. I noticed it took some time for me and my stylists to find our groove, but that is just part of figuring things out. The only negative experience I had wasn't handled well at first, but I felt was handled better by the end. I had one instance where I went with a different tech because my usual tech had a family emergency. They got me rescheduled ASAP, but it was also the day I left out of town. They don't usually recommend doing that, but those were the circumstances this one time. That night before adding doing anything except sitting in the car, I noticed a *lot* of fallout. Way more than the usual 1 or 2, and they weren't my natural lashes falling out, it was just the extensions. When I got back into town, it had already been three days, and my stylist wouldn't be available until much later, so there was a bit of back and forth about how to handling redoing my lashes. I was not satisfied with that. The next time I came in, I did let them know I would like to cancel my membership and use up any remaining credits with my regular stylist because I did not think things were handled well for someone like me who has been going to the studio for over a year by that time.However, by the end, the owner was there and we talked and squared things away. I appreciated how she handled things with me and with the stylist at the front desk (she was not new to lashes, but on the customer service aspect). I've been going there ever since. Having said all that, I did develop an allergy to the lash glue, and am ending the lash extensions for now. But overall, I'd say my experience with this location has been great! If I decide to do lashes again, I would go back.

So this location is amazing for trying to get you in for an appointment. The technicians are…read morefriendly and amazing. So, the reason I cam for lashes is that the strip lashes that I glue on every morning are a pain and start to come off in high humidity, sweating, swimming, etc. it is summer and I am spending time outdoors, time in the gym and just enjoying life so I wanted to make things easier for myself. So yes, I do wake up gorgeous in the morning because my lashes stay on but but but the reasons I really wanted the lashes was for the activities I had just mentioned and appalling the lash extensions do not hold up with pool chlorine, high heat and sweaty exercise...so you have to try it for your self to see if this works for you but it is a time saver and you always look great.

Asked just for eyebrows to be evened out and half of them now gone and scared it won't grow back,…read morenot even completely straight and with hairs leftover on eyelid , then online it says $9, on the store poster it says $10, but I was charged $11

Excellent service. If you're looking for someone that does threading this is the place. I highly…read morerecommend this place.

Spacious and clean location! They had three employees working and people were coming and going…read more The lady who threaded my brows was friendly and fast. She even had a light hand which I liked. $10 for eyebrow threading. They have plenty of seating up front.

Whenever you're PCSing to a new area, trying to find someone to do your brows is a significant…read moreemotional event, What if you look like Yzma? Or what if they rip half your brow off, never to return? You just don't know. This place though - they have my business for the rest of my time in El Paso! They not only took me immediately as a walk in, it was only ten bucks! Annnddd they fixed my brows into the most perfect arch, when I had very flat eyebrows! It's threading - so be warned if you're not used to it, it's not a pleasant experience but they're so good! Very clean place too. Definitely go here if someone did you dirty to your brows, they'll fix ya!

Danielle maimed my brows in 2015. Instead of hair strokes, they are thick, blunt, widely spaced,…read morelines that do not look natural at all; see photos. They are noticeably uneven and the hideous gray color she chose does not match my blonde hair or skin coloring at all. I made the appointment one month in advance and arrived on time. She took me in late and I felt she was rushing so she could be on time for her next appointment. She had darkened my brows once before so I totally trusted her but I walked away with a disaster; obviously her priorities have changed. BEWARE!!!! I am now looking for a new permanent makeup artist to correct this nightmare disaster so that one day; I will be able to hold my head up high again.

I can see from more recent pictures that Danielle DuPont has gotten worse. My daughter had her do…read moreher eyebrows ten years ago... and I thought they looked bad back then....but the pictures this poor woman posted more recently are horrendous...

So I went to get my eyebrows threaded and tinted about three weeks ago, they did a phenomenal job…read moreon them. I then proceeded to get my face waxed as well......I highly advise against it if you are not aware of what time of wax you are sensitive to. They used a soft wax on my face which literally tore my skin right off, I was able to get my money back for the face wax but three weeks later my skin is still scared and is still peeling from the effects. While I was getting my face waxed I noticed that my face was getting rubbed slit towards the end with an aloe type lotion cause the technician could. It tell if the wax was still in face. It took me one look in the mirror to realize that it wasn't wax, she was just rubbing my skin super hard aggravating it more. So as far as threading and tinting goes, kudos they got that down. Waxing however, I'll stick to actual wax spa from now on

Honestly my go to. I always have such a tough time finding an eyebrow place when I move and decided…read moreto try this place out. I was VERY specific on what I wanted the first time and they deliver every time. Ive been going for almost a year. I have thicker eyebrows and don't like an arch and they know as soon as I sit down. They also have a great 5 for $40 deal that I get that they started during the holidays. I'm on my second card. They are so thoughtful and are a welcome surprise considering they're a threading shop in a mall. It's gonna be tough when I move and have to find another spot.

I love it here ! They genuinely always listen to what style i'm looking for and make sure i walk…read moreout happy. On top of that they are the best people, customer service is always on 100%, I highly highly recommend everyone to try this place out !

Very unprofessional. They are always closed when their hours claim they'll be open. I call and the…read moreperson says yes they are opened when no one is there when I show up. They had sign saying they would be open 2/06 and I showed up. Again no one. I called AGAIN and they claimed they wouldn't be opening till mid February. No communication with customers and very unprofessional.

I have been coming here since before Maya and it has always been great. Maya is great at what she…read moredoes. I am glad to still have someone dependable that does a good job in shaping my eyebrows.

I am a PMU artist my self, so I am very picky when it comes to picking someone to do my lips. I let…read moreEunice do my lip blush and I am very pleased with the results. She is very professional and has great customer service. She explained the after care procedure in detail and made me feel very comfortable when performing the procedure. I will definitely be going again for my touch up in 8 weeks. If you are considering getting your lip blush done, I definitely recommend her! She offers some of the most affordable prices in El Paso,TX. Don't even think about it, just book! You won't regret it