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    The Fix Aesthetics Wellness

    4.7 (7 reviews)
    Closed 9:00 am - 6:00 pm

    By appointment only

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    American Laser Med spa

    American Laser Med spa

    2.8
    (11 reviews)
    5.1 mi
    $$$

    place doesn't look like a spa it's bare looks like a very sketchy place . only one employee…read moreequipment is very old dated . estheticians aren't even certified so beware ! I got a consult and got out of there . They're super expensive .prices are ridiculous! I recommend you go somewhere else . looks Like they are hiding something about that place cuz it doesn't look like a spa at all They open and close so if you buy something next time you go they are closed . I guess they can't keep employees Awful weird place

    I originally signed up for a package for American Laser Med Spa via Groupon based on a…read morerecommendation from a friend; she regrets sending me there and look, don't do it, it's a trap. You get six sessions, clearly not enough time to see any kind of results thus they have you sign up for more sessions or hey, maybe you want a second area done for a discounted price. So I signed up for additional sessions which I fully committed to. Note, I live on the East side so it was a significant event when I would make these appointments to travel to the West side. Her name was Angie and she worked the front desk. I must have booked an appointment every day for at least a week as she'd call me to let me know that she had to cancel the appointment due to whatever reason. My favorite cancellation was when I walked into the Med Spa and she said she had cancelled my appointment, without any notification, phone call, text message, email. Every time you book, you get a text and an email reminder and for cancellations from the Med Spa, they call you to reschedule. It was such frustrating process and then when I eventually did get seen, the results of the laser hair removal were less than ideal. After Angie quit, there was a different front desk girl working every time I made an appointment or who called me to cancel and reschedule due to the machine going down. The machine went down regularly. COVID-19 didn't help as it delayed the treatment for about 6 months until they figured out how they were going to treat customers. But that was most businesses during that time. But if you needed to pause your treatment for any reason, you couldn't unless you were pregnant. That's it. I'm active duty military and I asked if there was a deployment clause in case, I had to deploy...nope. Nothing along those lines. Especially in a military town such as El Paso with Fort Bliss and White Sands, you'd think they'd have something to help adjust if that were the case. Nope, not military friendly at all. I received laser hair removal for two years and I saw more pigment treatment rather than hair removal. To this day, I still have the same amount of hair that I did originally in the places that were treated. I understand that every person's reaction to the treatment will be different and yet, I was thoroughly disappointed with the treatment I received. And yes, they take photos to show the progress of your treatment. I look at the photos like woah, what really changed? Clearly, I could keep going and going about how poor of a laser treatment med spa this is but I'll curb it to this. Overall, my experience was lackluster and I was significantly disappointed throughout my experience. April was the only highlight of the experience as she was helpful and patient. Bless her. But lets be real, don't waste your money by going here. Do the research and find a place that'll take care of you unlike American Laser Med Spa.

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    The waiting room.
    The waiting room.
    American Laser Med spa
    Front view of American Laser Med Spa El Paso.

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    Front view of American Laser Med Spa El Paso.
    Azul Medspa

    Azul Medspa

    3.3
    (7 reviews)
    2.1 mi

    Love coming here! Always fast easy and knowledgeable! Highly recommend. The doctor is very thorough…read moreas well as the nurses and office staff.

    I am not one to post any reviews but I'm very disappointed with my experience at Azul Medspa. We…read morehad previously discussed using the remaining half syringe of filler with injector Jennifer at my next visit. When I returned, I was scheduled with a different injector which I was not happy about. I'm told there was no remaining half product left and no record of that agreement or from Jennifer. She spoke with Jennifer (who wasn't in the office), and then told me Jennifer denied any remaining product was left and denied the conversation due to the whole product was used. After speaking with her manager, I was told "there's nothing we can do" and that I'd hear from Jennifer the following Monday. I was not about to argue with the injector that was not there present during our discussion. It's now been a couple of days--no call, no follow-up from Jennifer, or her manager. This level of disregard is unacceptable, especially considering the cost of service and the expectation of professional service. I felt dismissed, misled, and ignored as a customer. Leads me to believe they are using the product for themselves and scammed me. I will not be returning to Azul Medspa and cannot recommend their services to anyone looking for consistent, honest, or customer-centered care.

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    Azul Medspa
    Azul Medspa
    Azul Medspa

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    The Fix Aesthetics Wellness - medicalspa - Updated August 2026

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