WARNING! Do not rent here!!!! I lived here for a while unfortunately. It looks nice on the outside but the building has a ton of problems. Theres been loud construction going on for months after initially telling the tenants it would take only about 2 weeks. You cant use the pool or jacuzzi during this time. They charge you on your bill for items that should be included in your rent, such as $50 a month for parking. They make you pay for porter services and other non-sense fees they add on top of your rent. Ive never heard of charging a tenant for parking! There is NEVER any guest parking available for your guests. The gym looks nice but some of the equipment does not work. The roof top smells like dog piss and poop. There is water leaks in the building. Bottom line, go somewhere else. Youll be much happier. read more

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RENTERS BEWARE!!!!! Do not rent here. There's cockroaches in the building, the maintenance and repairs are non-existent or slow, there's never guest parking available, no real security, etc I can write an essay about the problems here. Don't be fooled by the positive reviews, the property management does raffles for people who leave good reviews read more

UPDATE: I've been living here at THE BRAND for almost a year now and things are better than ever. Liana, Brittney, Adia, and Misty are all wonderful caretakers of the property, the residents and... anything really. The A-team management team. Polite, intelligent and pleasant. Oscar and Jorge on the maintenance staff are fantastic as well. Always around to help and solve and issues. Our lease is ending in a few months and we're definitely going to renew. Scott ************ After living away from Los Angeles for many years, I decided to move back to Los Angeles with my wife to pursue an entertainment industry project. We went searching for a great place to live for almost a week and couldn't find anything in the immediate LA area until we came up upon The Brand It was exactly what we were looking for Luxury in the heart of Los Angeles And don't even get me started on the staff. From maintenance to the wonderful sales associates in the leasing office, few residential communities compare. Their dedicated employees, with their knowledge, kindness, and overall demeanor, are the best in the business read more

The Brand - Scott and Christy in our neighborhood of THE BRAND at Christmas. - Apartments Near Me - Glendale, California

I would like to recognize Oscar from the maintenance team at The Brand Apartments in Glendale. Thank you, Oscar, for your hard work and dedication. Your professionalism, kindness, and commitment make a real difference, and The Brand is fortunate to have you on the team. read more

I've been living at The Brand in Glendale for about 2.5 years, and my experience has been all the time positive. I started in a one-bedroom and am now transferring into a two-bedroom, and the way the team has handled this move has been impressively smooth and well organized.Thanks Liana ,Aida and all staff members . The property itself is one of the reasons I've stayed so long: reliable security, a clean and well-equipped gym, a nice pool and spa, and a great party/entertainment area that makes it easy to enjoy the building without having to leave home. Overall, The Brand has been a great place to live ,well-maintained, convenient, and a good community. Highly recommend for anyone looking for quality living in Glendale. read more

I've had a great experience living at The Brand. The property is well-maintained, and the overall living experience has been excellent. Adia and the management team have been especially outstanding and are very responsive, professional, and helpful. Anytime I've had questions or needed guidance, they've been quick to respond and thorough in walking me through the process. It's reassuring to live in a place where the management genuinely cares and communicates clearly. read more

I'm not one to normally post reviews, but here we are. I had the pleasure of touring this building and Adia was beyond helpful during my tour. She was very knowledgeable about all things related to the building, and took the time to kindly answer all my questions. This property is really lucky to have such a kind and knowledgeable team member. The building itself is very clean, and people are nice and chill. Overall a great place to live if you enjoy a nice quiet building in the heart of Glendale. read more

I went to view apartments today. Liana Danebrock greeted me very kindly and showed me the apartments with great skill. Thank you for the top-notch customer service! read more

I love the tour and I love apartment she showed us I like the department 2320 and I like person and quiet nice apartment and I would love for me and my son to get in that apartment and that's why we filled out the application and say we want to sometime next is a very nice tool woman. I gave her 100%. read more

I had an amazing experience with The Brand! Adia and Brittany made the entire move-in process quick and stress-free. They were very friendly, professional, and always ready to help. I truly felt supported throughout the whole process. Absolutely a 5-star experience -- highly recommend! I'll keep you posted as I get settled in. read more

Lianna and the whole team made the tour such an enjoyable experience! highly recommend!

I used to live at the brand! Super nice! Very centralized in location!close to malls,restaurants and more. You do pay for what you get. I was paying almost $4,000 for a 2 bedroom but it was well worth it!! read more

I would love to leave a big thank you to Oscar for his amazing work and kindness. He is always so pleasant, friendly, and easy to communicate with. Whenever I explain an issue in my apartment, Oscar is incredibly understanding and responsive, and he always comes ready to help and fix the problem. It truly makes such a difference to have someone so reliable and caring. Oscar, thank you so much for your hard work -- you truly have golden hands! read more

The brand is the best apartment I rent in LA. EV charger. convenient commute. friendly neighborhood. quick response leasing officer. I like it. read more

The Brand - good walkway. - Apartments Near Me - Glendale, California

Adia was so lovely and helpful when it came to touring us. She took up to 5 plus rooms trying to give us a look at everything. Thank you for being super helpful!! read more

I've been living at The Brand for a while now, and it's been a really great experience overall. The building is clean and well-maintained, and the amenities,especially the gym and shared spaces,are a big plus. Maintenance requests are handled fairly quickly, and the staff is usually responsive and friendly. One of my favorite parts about living here is the location--close to restaurants, shops, and public transit, which makes everything super convenient. The community events and updates from management help create a sense of connection, which I really appreciate. read more

My husband and I are very appreciative of the staff at The Brand for welcoming us when our Altadena home burned down. We are enjoying our temporary stay in the urban environment, close to wonderful restaurants and shops in downtown Glendale. Our apartment is clean and well-maintained. The amenities--gym, pool, rooftop gardens and barbecues--are in great condition. The Brand has been a silver lining in the midst of disaster, with shout-outs to Adia and Oscar! read more

The Brand - Our apartment has floor to ceiling windows with a view of the mountains. - Apartments Near Me - Glendale, California

Great virtual tour by Adia. I was able to see everything I wanted to on the complex and had all my questions answered and any concerns addressed in a timely manner. So as far as the experience on looking at the Brand I am not disappointed at all and very impressed. I definitely like what I saw and how the process has been so far. Hopefully I can make this place home here in the very near future. read more

I have lived at The Brand for nearly seven years and don't plan on moving out soon. The staff, location, and amenities are, bar none, the best in Downtown Glendale. Adia is one of my favorite people who work here and is unquestionably deserving of the praise she's received from other tenants in their reviews. Brittany, Daniela, and the maintenance team are wonderful, too. I would highly recommend The Brand to anyone looking to lease in the area. read more

The Brand - Living Room, Dining Room, and Kitchen - Apartments Near Me - Glendale, California

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Living at the brand has been great! Lianna, Adia and Brittany are all very professional and helpful. The community is friendly, and the location is amazing, as it's close to all the restaurants and shops. read more

I've been very happy with everything. The management team on site is always incredibly helpful, maintenance responds quickly, everyone is very kind, and the events are wonderful. The building is always kept clean, and overall it has been a great experience. I also feel very safe here. read more

I loved touring the Brand apartments! Very friendly staff, and absolutely gorgeous apartments! Adia was the associate who assisted me, and was INCREDIBLE! Shout out to her ! read more

Love the location, it's next to everything you need! Adja was so nice showing us around and answering any of our question!

Community parties are always a pleasure to go to. It's nice to see other neighbors and the building staff enjoy themselves. Raffles are always fun and exciting. read more

My sales associate, Adia did an amazing job showing the property from top to bottom. There was not a stone unturned! She was very knowledgeable and thorough. She answered all my questions and was very attentive. Hopefully this will be my future apartment soon. read more

Living in the Brand is great! The building is always clean and well maintained. Whenever I had a small issue, maintenance took care of it within 24 hours from the time I requested it. The gyms are nice and have all the equipment you would need. The pool could be larger but it's nice to have it anyway. Adia, who works at the front office, is always very sweet. Not to mention the building's location which is walking distance to almost anything in town. Overall, I've had a very nice experience so far and I hope that everything stays this way :) read more

The Brand - Loft apartment - Apartments Near Me - Glendale, California

Living here has been a huge letdown. From day one, we've dealt with poor management and completely unhelpful responses from corporate. Anytime we reach out about issues, we either get ignored or hit with a generic response that goes nowhere. The gym is always dirty and equipment is poorly maintained and always out of order, and we've seen dead cockroaches there multiple times (not to mention live ones crawling in the hallways). Gross, but we let it slide. What really pushed us over the edge is our upstairs neighbor, who stomps around all day and night--from 7am past midnight. It's been nonstop and impossible to ignore. When we asked management for help, all they told us was to "call patrol after 10pm," which does nothing for the 17 hours of noise before that. They even offered us a different unit, but only if we agreed to pay more and extend our lease. Save yourself the stress. There are better-managed places out there. read more

It's been about three months since my move in here at The Brand , so far I'm enjoying my residency , there have been zero red flags from a renters perspective and anything that would give a concern is quickly addressed by the amazing staff here , Adia was the one I spoke with specifically when moving in but anyone in the front office is well equipped and super welcoming/helpful, pet friendly , rooftop is great , gym is clean and open 24/7 with a pool and hot tub if you were wondering , A++ walking score with the Americana , galleria and brand blvd right outside the door , shoutout to maintenance as well it's nice knowing a reliable crew is on site and ready to deal with any issues that may pop up. I've tried to think, what are the cons of living here but came up with nothing so far read more

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Amazing location and the property is well-maintained. Adia and the management team are great!

Move in : July 2024 Move in process was super good. Adia was really responsive and helped us with all the questions before the move in date. Even on the moving day, there was few hiccups due to delivery person and moving company. But apt associates helped to address the problem caused by other people. There have been some work orders I requested and all of them were taken care of in reasonable timeframe. Security guy is really responsive as well. Overall very good. :) read more

I've been very happy living at The Brand now for almost 7 years, I think the people here make all the difference. Misty and her staff in the office are always wonderfully helpful and Jorge and his maintenance crew is always timely and efficient. Oscar is definitely the most positive person, always friendly in the hallways and really good at his job fixing the apartment. Everybody is always much appreciated!!! read more

The Band is the place to be when it comes to lifestyle, pet friendly, clean, and convenience! Come and check it out!

Adia provided great info regarding available units, amenities, and financial info. She is very professional and knowledgeable, and I was positively impressed by tour of the property. I think "PROFESSIONAL" is the best characterization for her. read more

The Brand has become hoME. The staff are all helpful and friendly. The area is so walkable and love our u it!

If you're looking for a great place to live with a team that prioritizes its residents, The Brand is the perfect choice!The community is well-maintained, gym amenities are great and the office staff is very friendly and attentive. The staff always goes above and beyond to address any concerns promptly and professionally. From the leasing office to maintenance, their commitment to creating a clean, positive living experience is felt. Also, living near The Americana and local shops is pretty great too. I truly recommend The Brand, 10/10! read more

1 star for location 1 star for amenities: gym & rooftop area - Fire alarms keeps going off. There was a time we had false fire alarms every month! Imagine being 9 months pregnant and you have to come down the stairs from the top floor only to find out it was a false alarm? We've lived in other apartments but this was the only apartment that has too many false fire alarms! - Frequent sewer leakage in the garage. Imagine coming home with loads of grocery or picking up your dinner only to come home to a smell of sewer? The smell was so strong, you won't have anymore appetite for food. - Garage gate is always open! There was a time when our garage gate was open for almost half of the year. - Missing / stolen packages. As shown in the photos, someone in this building loves to open someone else's packages. We've had to report so many missing packages here that we ended up just sending our stuff to a locker near Americana. We've live in other apartments and they normally have someone handle packages but not in this building. They don't really care about your stuff. - They rent out some of the places here for airbnb. The management denies that there is an airbnb in this building but we've seen photos of it. We even met airbnb guests staying in the building. These airbnb guests sometimes leave their trash outside. - Pet relief in the rooftop is a nice addition, however, tenants don't pick up after their dogs! - Overall, the location & the amenities were great but I probably will not recommend living here because of everything else that I mentioned above. read more

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Love it! Made the move so great, very understanding staff and very clean apartment complex. Gym is open 24 SEVEN. Walking distance from the Americana and great restaurants, coffee shops. We are living in a never ending vacation. read more

Do you know what's ridiculous? This apartment is smoke-free but there is the smell of smoking and weed all over the building. People is smoking in the parking and front of the building. I even have some pictures from the office manager of the building Mrs. M who is smoking in front of her unit. You can see garbage everywhere. The staff who work here are nice but the building needs lots of repairs. read more

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I visited 10 apartments nearby and the Brand stood out on many fronts. it is very clean and the common areas are cleaned 7 days a week, it is a quiet place, great management and office staff, on site management who is very responsive, and on site responsive maintenance crew. Great value for your money and i would highly recommend it. read more

WORSE APARTMENT COMPLEX IN GLENDALE. I am so glad that I recently moved out because since the beginning this place was horrible. I don't even know where to start from because everything from the management to the cleaning its awful. Overpriced cheap smelly apartments, cheap appliances, carpets, cabinets, bathtubs etc... I didnt had chance to check apartment before renting it out because I was moving back to Glendale from another state. Had I seen it in person I would never ever rent from the brand. Only good thing about this place its location, convenient access to shopping and restaurants. This apartment complex offer amenities that doesnt exist - coffee machine its always broken, a lot of machines in gym are broken, rooftop deck full of dog excrements and pee smell. Even they vacuum corridors every day its constant smell in corridors. A lot of insects than come to the apartment from corridor or from the windows/balcony doors. Pool its so small that its just for dipping not for swimming. Jacuzzi is really cold. Missing towels and cleaning wipes in gym its a norm for the BRAND. Filtered water for 5 months indicate with red thats mean filter has to be replaced. This was addressed few times to the BRAND manager but nothing was done. Cheap materials in apartments - specially floors and carpets. Don't take unit facing the yard you will not get any sunshine. But worse part of this building its management that is rude, unprofessional and always changing. We had issue with German Sheppard dog that is not even allowed to be in our complex and this dog always did a poop in corridors even in front of other residents. Owner never picked it up after his dog even many times it was in our corridors, close to elevator. We complained many times and they promised to fine him and evict because he brought the dog that are not even allowed to be here. This dog constantly was jumping on kids and residents that complained. In fact be prepared dont receive deposit back in full amount even tho you left the place clean. We were charged for painting, cleaning, carpet cleaning when we left place needy clean (photos attached) out of our $500 we got only $181 back for perfectly clean apartment. We didnt even had kids or dogs. Multiple times our parking space was taking by somebody and there was no even security on premises. Office hours 10- 7pm but security hours only 9PM-5 AM. I would never recommend this place to anyone because once you singed contract with them they don't care about you or community. Its the worst complex I was living in and I am so glad to be out of this nightmare. read more

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