After an unfortunate collision on a snowy afternoon I was ready to scrap my car. Shannon's worked…read morewith me to find parts within my budget and did a fantastic job at putting it all together. I couldn't be happier, I highly recommend them. Excellent service.

BEAUTIFUL job on repairing my rear-end damage. Most professional and friendly staff, especially…read moreBryant who worked with my insurance to make sure the extra repairs were covered by my policy. THe car was returned to me on time, and SPOTLESSLY clean to boot! This place was recommended to me by Miltimore Auto and their recommendation was spot-on !! THanks!!

We have live in Staples for 5 years we need to find someone to work on are vehicles. We came across…read moreScott's Southtown Service and have nothing but positive things to say. We had to have a full motor replacement and they found us a used motor with half the miles. Scott's does everything oil, car alignment, tires, all vehicle repairs. Everyone is down to earth And if your lucky you will meet the shop mascot definitely bring a kitty toy or treats she is lovely.

My car was towed and never received a notice, which receiving a notice letter is a state law. Also…read moreno record with the police in any form. Had to go through a bunch of hoops just to find out who towed my car and where it was. They never had an officer present when towing it either or else I would have been able to find a record which isn't legal and no signing was done by an officer. The lady who took my call was extremely condescending and fairly rude when I questioned them about the lack of notice issues and no record. Don't recommend.

I would not recommend buying a vehicle from Mills Honda. I bought a used 2013 CRV. Came with a 6…read moremonth 6000 warranty that covered nothing. Been in and out of their shop since bought. Engine light came on and off also TPMS (which they did fix) the first week I had it and now back in after 2 and half months engine light is on again supposedly they figured out what it was BUT it will cost over $400 out of my pocket (even though have warranty they offered) just to get where the problem is and to see where it's leaking then plus the parts to fix but don't worry they make it sound like they are easing your mind having this warranty. Do not take their warranty they offer and make sure you get everything wrote down. I feel like I got taken advantage of, they do have great salesmen they make you believe they are way better than mom and pop shop and they are far from it. Service manager is NOT easy to deal with. Does not reply to voicemails, my car sat there for a week I ended up stopping there and talking to connor the salesman who sold me the car to help get an answer. If you buy from them make sure it's brand new (factory warranty) or lease you might be ok BUT I guarantee I will never buy from them or recommend them. Which they just lost out on possible two more car sales considering parents are looking and soon to be 16yr old. Just don't want anybody else to deal with this headache. Lesson learned the hard way.

I keep wanting to give them the benefit of the doubt, but it isn't worth it. Took my car in for an…read moreoil gasket change and to check why the check engine light was coming on. When I picked up the car, they ran the diagnostics for the check engine light. The codes were listed on my invoice but nothing was really checked. They just cleared the codes. Then the service manager tells me he took the car for a 5 mile ride to make sure it was okay but when he was driving the VSA light and the triangle light came on. Didn't say anything about checking out why this happened. Told me to drive it awhile and maybe they will go off. What service place sends you home with warning lights still showing on the vehicle? I don't really think this place knows how to repair cars. I told them I would more than likely be calling on Monday to make yet another appointment and the service manager said, "no problem, we won't charge you for another diagnostic check". I would hope not. They should have fixed everything before I left. I was so taken aback I didn't know what to do. Yes, I should have demanded they repair the car then and there. However, it was Friday at 5:00 and I believe their mechanics had already left for the day. They have had more service managers in the short time we have been taking in our car. I'm in the market for a new car and love Honda but knowing how this place operates makes me realize this is not the place to purchase a new car. If their sales force is like their service people, how could you justify buying a car from them? Honda called to check on our satisfaction of service and my husband told them what happened. They said they would call on Monday. So far no phone call. We will be calling them today. Anyone know of a good mechanic that is reliable and works on Hondas?

I love these guys and the way they take care of my vehicles. They always go above and beyond to…read moremake sure that any repairs that are necessary are taken care of. They also have the integrity to not repair something that doesn't need repair. I also love that they love Jesus.

I went into the office to talk about a car problem. Another person was ahead of me so I got to…read morelisten to a religious program on the radio while waiting. When it was my turn the man behind the counter asked if he could help me. I said yes, woud you turn off the radio. He said what is the matter, you don't like church? I said I didnt come here for church, I came about my car. He did not turn off the radio and I walked out. Business lost. If this business only wants to serve a certain type of Christians, they should put it on a sign out front and save us some time.

Five-star service for my repair! My seasonal camper received damage from a recent storm in the…read moreBrainerd Lakes area. One of my windows was broken and I needed a quick repair so I didn't get rain inside. I received a recommendation from a camper repair guy that I should contact Gull Lake Glass to replace the window pane. So I called and talked to them about the repair. They walked me through the repair estimate, cost, and length of time. I scheduled an appointment with the hopes work could be completed in the same day. I brought my window to them just after they opened and they got right to work. They quoted me same day replacement. After about 3 hours, they called with the finished window. Amazing!!! I picked it up and got it installed in time to keep the rain out. The window pane was originally glass and I replaced it with plexiglass. As you can see, it looks identical and really nice!! And, the cost was less than originally quoted which was a huge bonus! I would take my glass replacement here again. I can't speak to a new glass product, such as a glass shower door or other project, but if they treat that in the same manner, I'd use them for that too! Thank you!

My window looks great! The customer service was not!…read more I was verbally assaulted by the woman behind the counter. I know why the counter is so high now,to keep her in. All I kept saying is Wow. Never have I had someone yell at me like she did.

My car radio, which was purchased in 1998, finally gave up the ghost. Lakes Audio was able to find…read moreme a simple (used) radio without all the bells and whistles that confuse an older person like me. The cost was very reasonable, and they were a pleasure to deal with.

Recently had an opportunity to experience a "full detail" for my vehicle at Lakes Audio. I was…read moreoverly enthusiastic for the appointment because, let's be honest- we were in need of a good cleaning. Putting the cleaning in perspective Lakes Audio did accomplish some serious cleaning. The raw corn was no longer scattered about the trunk, no strange smells lingered, and I left with a whopping $2.63 in spare change that I thought had been lost forever. I was also provided a lovely cardboard box for loose items and a brand spanking new paper floor mat at NO ADDITIONAL CHARGE. Talk about a score! Once the joy of my newfound loose chance wealth and free paper products wore off I will say I found myself a bit surprised at a few of the results of the detail. Color me crazy, but I thought a standard wash would be included in a car appointment (in the several details i've had done prior with other companies I've always had the luxury of leaving the lot without the hand drawn "wash me" smearing remaining on the back hatch of the car). No big deal, just a surprise. I did call after the appointment in to clarify what a full detail included (hindsight-- if you want a wash that needs to be clarified as it is an additional service :( ). Anyway-- I am DYING to know what kind of wizard carpet cleaner these people are using. My shampooed carpets were 110% dry upon pickup, and the leaves I piked off the rear carpets had even managed not only to dry, but to retain their original shape and dry flaky quality. It allowed me the opportunity to break out the trusty old shopvac, which in turn led to the discovery of sand under all 4 floor mats. They must have treated the old rig to a cleaning on a beach- lucky car!!!!! I also got the unexpected joy of an afternoon arm workout as I wiped down the sticky spots and mud that remained on the center dash and rear doors. I'm wondering if it was hard to see these spots given that I still believe the vehicle must have been cleaned on or near the beach (hello sand piles) and perhaps the sun was blinding? Unfortunately the paper floor mat met its devise shortly after the appointment (does not appear to be a 4 season mat), and the $2.63 in found change didn't even cover a carwash at the local gas station. In hindsight-- the loose change would have paid for a good session at the local gas station vacuum, and a $7 car wash would have done 100% more to remove the untouched exterior dirt. If my math serves me correctly, that leaves me paying $200 for a wipe down that could have been done at home. A $10 investment in Clorox wipes might have been the route to go, but hey- at lease the good old car got a nice day at the beach.

Fast oil change, but terrible customer service. The oil shield came loose after 40 miles. They…read moretold me it happens all the time. Then he told me a screw had broken off. I'm thinking it broke when they finished changing the oil the day before which would leave it loose. My wife missed taking care of her granddaughter, her SIL had to cancel his business trip. I had to spend and hour and a half going and removing the shield so the car could be driven. I asked for an oil change coupon for the trouble. He said all he could do was a free car wash..... Not worth all of that...

I have had several oil changes at the Jiffy Lube type places and this is the easiest and fastest…read moreoil change I have experienced. I had a car in the bay and one outside in line and I still got through with the whole experience in about 20 minutes or so. The process is different than the other places in that you stay in your car and assist with several of the checks that they conduct while another guy actually changes the oil. It is fast and efficient and I will definitely go back and have my oil changed there again.

We cannot say enough great things about the crew at Lakes Area Paint and Body. They really did get…read moreour Explorer "back to exact". We've used used other body shops in the area, but Ricky and his team are the best. From Sean's updates, to the pristine condition of our vehicle upon its completion, they were honest, attentive, and great to work with throughout the entire process.