We had excellent service. Trevor kept us updated on the progress. The car looks band new!read more

Excellent service and communication. I received regular updates on my vehicles status and it was…read morereturned to me cleaner than when I dropped it off! I would highly recommend Travis and the crew at Caliber Collision!!

We cannot say enough great things about the crew at Lakes Area Paint and Body. They really did get…read moreour Explorer "back to exact". We've used used other body shops in the area, but Ricky and his team are the best. From Sean's updates, to the pristine condition of our vehicle upon its completion, they were honest, attentive, and great to work with throughout the entire process.

From the owner: We are a Family owned business since 1974. We are a I-Car Gold Class shop. We specialized in Auto…read moreBody Repair. We have and use all the latest and greatest tools like Spot welders, 3d Frame measuring system, aluminum dent pullers. Most of our techs have over 20 years experience in this line of work. We strive to bring your vehicle "Back to Exact"

The Highway 18 Collision crew went above & beyond in repairing my mom's vehicle. Their work is…read moreimpeccable. Communication outstanding. And customer service was above & beyond expectations. Thank you Highway 18 Collision Crew...we appreciate you! We highly recommend Hwy 18 Collision.

Excellent work! Great at communicating any issues. They have loaner cars available…read more Worked with my insurance company & the dealership to get my estimate and costs handled. Definitely call them first!

A suicidal deer mangled the front end of our car. we took the gorilla taped, deer hair infested…read moremess to George's Automotive Body. They did a great job, from bid details and insurance paperwork, to helping us understand that all body shops are backlogged, and being totally upfront about how long and how much the repairs would take and cost. They were wonderful, friendly, and understanding. Car was finished on-time, perfectly, with everything checked, working, and spotless.

My daughter's car has been draining the battery. Today it was dead. They were available to flatbed…read moreit to the dealer, as it has been a recurring problem The young man showed up promptly and found that the battery was so dead that the Toyota forgot the key fob code, and would not jump start. He knew how to work with it to get the key to pair with the car. He got it started after working with it. He charged her a fair price, and she was able to drive it to the dealer. We were very pleased with their service.

They worked on my brothers car telling him it would only be 600$, turned into 1,600$ real quick for…read morepractically nothing and then left his lights on and killed his battery. my brother who was very respectful asked for a refund on the new battery he got when he picked up his car, the worker told him " you know where to find me." and was being very rude and disrespectful towards us. I wouldn't bring my car there if it was broken down 1/2 mile away.

Went to the body works to repair my car that was backed into in the rear passenger corner. At the…read moretime, the repair took and uncharacteristically long time. A couple of years later, the door is starting to rust in a place where they missed painting, the roof trim had come off. There are many better places in the bla to get your car repaired.

From the owner: Since 1922, Mills has built a family tradition of trust through honesty and integrity. We are a…read morehigh achieving, results oriented team, who express our individual passions, desires, and drive through our creative and fun energy every day! We develop mutual, long-term relationships with our customers by exceeding their expectations, and creating world class experiences!

Brought a brand new black corvette to get bumper painted .got car back 2 different color s.showed…read moremanagers in the sun it didn't match and u had to blend paint .got stonewalled and told to leave .they also left mycar still dirty from sitting around there filthy shop.disgusting shop and people who work there .piss poor people amd service manager s.

I was in a minor car accident on my way to a weekend getaway in Brainerd. My car was damaged, and I…read moredidn't know if it was safe to drive. I was sure I'd have to have repairs completed here (2.5 hours away from my home) even though the logistics would be complicated (including car rentals, return trips, and additional complexity with our holiday weekend). The two men at the Brainerd/Baxter Abra took a look at my vehicle and quickly said "I think we can fix it up so it's drivable and you can get home." Less than 10 minutes later they had pulled and pushed things around enough so my car was safe. The driver door was unable to be opened, and they fixed that too. "All your fluids are fine, nothing is compromised - you're good to go. We put a couple zip ties on the side panel to hold it together and you can get this fixed when you get home." When I asked what I owed, the main person smiled and said "No charge. Glad to help." What amazing service. Highly recommended! Thank you for getting me safely back on the road.

This review is for the Ford dealership. Found a suv for sale on cars.com from this dealer, spoke…read morewith salesman and asked questions. One of the questions was : condition. Any body damage. Answer no. What would you rate overall condition of suv. They said 9.5 out of 10. So told them would be driving. 500 miles one way because this was the one I was looking for. They pushed their financing and I said no repedily. I drove the 500 miles. Walked in saw suv. It had 9 big dents in body!! One as big as a child's fist above front door. Chips all over. Rust on the lower panels. This suv looked like it had 100,000 hard miles. Not 60,000. They lied about condition. Let me drive 1000 miles round trip for nothing. My trade in looked new compared to this suv. Wish I had read reviews before I drove there. Was excited to find one with miles and color I was looking for. What a disappointment. I spent many years working at dealerships and they would have never had done this. Someone would have got a nice chewing over treating a potential customer this way. I'd advise you to look elsewhere. If they misrepresent this what else did I not see.

I have bought two trucks from Mills Ford. am ready to trade my 2019 Ford F-150 in but have one…read moreissue I want to take care of. The front passenger carpet when I run the air conditioner gets wet. It hasn't rained in a couple weeks. I know it's not leaking condensation from anywhere except the air compressor system. I stopped in at Mills Ford today. Talked to Eric in service I Let him know that I bought the Ford part in his parts department to fix the issue which I showed him I had in my hand, it's the firewall part as Ford built these with a defective part that allows leaks back in under the carpet. Eric was insistent that it's just an aesthetic part and he's never heard of it before. I asked him to look up the part number for a service bulletin. He refused, said he never heard of it, and he has no way to quoted it he's not interested. I asked him if my extended warranty would cover and he said no it's aesthetic parts. I explained to him that my carpet was wet it's gonna start molding and smelling and there is a possible service bulletin out on it and I have the repair part in my hand. How much is it gonna cost to repair it? Eric again replied to me he's never heard of it, and he's not gonna quote it because he has no idea what I'm talking about. I asked him again to look up the part number look for service bulletin. He refused. I came home looked up the part number on the computer,there is a service bulletin. It takes 1.4 hours to repair it and it is an ongoing issue with F150s 2018 through 2020. I will not buy another vehicle if I'm treated the way I was treated from the service department, it still puzzled me that they would have a part number that repairs the issue yet Mills, Ford Baxter Brainerd continues to say they've never heard of it and it was an aesthetic issue. The trucks is made out of aluminum, it won't rust and just vacuum the carpet dry! That was his solution. Here is the service bulletin if you have this issue. I am going to Atkin where they welcome my business: TECHNICAL SERVICE BULLETIN Water Leaking On Right Front Floor During Or After A/C Use - Built On Or After 31- Aug-2018 Model: 19-234 Good luck Helpful O 6.9