Customer Service Repair Communication…read more I have nothing but amazing things to say about Legacy Auto. The owner is amazing, very personable and fair with his pricing. Jim at the front counter is always friendly with me and my family. They're a very welcoming shop that takes great care of my vehicle. I've had major repairs, and very minor things replaced on my vehicle. I've really appreciated the communication and the honesty that comes from Legacy, as it's hard to find that with mechanics now a days. They want you to fix everything and nickle and dime ya, not here Jim has always been very quick at getting back to me with quotes, eta of fixed vehicle, etc. Thanks for taking the time to read my review, consider choosing Legacy Auto for your next repairs, you won't regret it a loyal local customer since 2024

Alex and the staff run literally the most trustworthy auto shop I've ever been to. They will…read morebreakdown exactly what needs to be done to get you safely back on the road. For the work they do, they could charge A LOT more, but they are honest! Most impressively though is how they stand behind their work and make sure customers are taken care of. Literally the best.

I love these guys and the way they take care of my vehicles. They always go above and beyond to…read moremake sure that any repairs that are necessary are taken care of. They also have the integrity to not repair something that doesn't need repair. I also love that they love Jesus.

I went into the office to talk about a car problem. Another person was ahead of me so I got to…read morelisten to a religious program on the radio while waiting. When it was my turn the man behind the counter asked if he could help me. I said yes, woud you turn off the radio. He said what is the matter, you don't like church? I said I didnt come here for church, I came about my car. He did not turn off the radio and I walked out. Business lost. If this business only wants to serve a certain type of Christians, they should put it on a sign out front and save us some time.

We had an outstanding experience with Dondelingers this past week. I have bought 3 cars from them…read moreand have always been happy. My daughter's Cadillac XT5 was losing contact with the key fob and would not start. We had them reprogram the keys in the past . My daughter works long hours -early to late., and needs the car for work. She called Brent Mackcow (service manager) and they discussed a receiver that can go wrong beyond the key transmitters. Brent goes above and beyond to help you. He ordered it, sent emails/texts outlining what ordered and when it arrived -next day. My daughter was able to drop it off early -before hours, and they got right on it. It took a couple of hours, and when done they even drove to Nisswa to pick her up. She did not have to rent a car. We also recently bought another XT5 from James in sales. It was a special optioned version and we really like it. Dondelingers has been great to deal with and we will be customers for years to come.

Zach Hansen has shown myself and my family, absolute guest service! Patient helpful…read morebest , seriously goes out of his way above and beyond! best car experience ive ever had!

Ken the owner and Cliff (office manager/tech) have been by far the best repair shop I've…read moreexperienced . New to area from FL and have quite a few vehicle 15+ year VW Passat, and a 20+ year Dodge Ram 1500. They identified multiple issues based on my description for the truck. Ordered the parts, repaired and had available in less than a week. Thoroughly, explained why and returned the parts replaced. Same goes for my VW, in less than a week, provided requested service. Personable, and easy work authorization and payment option. Much better than dealer options.

Great service and good job all the way around. Very quick and well done, cannot recommend them…read moreenough! Cheaper than other muffler shops in Brainerd as well!!

Jim did a great job in replacing my mufflers and pipes in my 1978 Ford F100. He knows his business…read moreand the price is fair. I highly recommend using his service

Nisswa Automotive is great! I'm visiting family up here and my car ran over a nail. I called Nisswa…read moreAutomotive and they told me to come right in. Everyone there is so professional and nice!! They took my car right in and got the tire fixed in record time. I am so impressed with their kind attitudes and professional service. I highly recommend them!

The Nisswa Automotive team truly cares about your vehicle and helping people. They know us and…read moreknow our cars. All three of our cars have 120,000 miles to 220,000 miles on them. 2 of our vehicles our 26 and 32 years old! The average car payment is now $745.00/month. (We just heard that figure today on Fox 9 news) They discuss repairs and assist in your repair decisions as to which ones are the most important or should be done first or even not at all.

I would not recommend buying a vehicle from Mills Honda. I bought a used 2013 CRV. Came with a 6…read moremonth 6000 warranty that covered nothing. Been in and out of their shop since bought. Engine light came on and off also TPMS (which they did fix) the first week I had it and now back in after 2 and half months engine light is on again supposedly they figured out what it was BUT it will cost over $400 out of my pocket (even though have warranty they offered) just to get where the problem is and to see where it's leaking then plus the parts to fix but don't worry they make it sound like they are easing your mind having this warranty. Do not take their warranty they offer and make sure you get everything wrote down. I feel like I got taken advantage of, they do have great salesmen they make you believe they are way better than mom and pop shop and they are far from it. Service manager is NOT easy to deal with. Does not reply to voicemails, my car sat there for a week I ended up stopping there and talking to connor the salesman who sold me the car to help get an answer. If you buy from them make sure it's brand new (factory warranty) or lease you might be ok BUT I guarantee I will never buy from them or recommend them. Which they just lost out on possible two more car sales considering parents are looking and soon to be 16yr old. Just don't want anybody else to deal with this headache. Lesson learned the hard way.

I keep wanting to give them the benefit of the doubt, but it isn't worth it. Took my car in for an…read moreoil gasket change and to check why the check engine light was coming on. When I picked up the car, they ran the diagnostics for the check engine light. The codes were listed on my invoice but nothing was really checked. They just cleared the codes. Then the service manager tells me he took the car for a 5 mile ride to make sure it was okay but when he was driving the VSA light and the triangle light came on. Didn't say anything about checking out why this happened. Told me to drive it awhile and maybe they will go off. What service place sends you home with warning lights still showing on the vehicle? I don't really think this place knows how to repair cars. I told them I would more than likely be calling on Monday to make yet another appointment and the service manager said, "no problem, we won't charge you for another diagnostic check". I would hope not. They should have fixed everything before I left. I was so taken aback I didn't know what to do. Yes, I should have demanded they repair the car then and there. However, it was Friday at 5:00 and I believe their mechanics had already left for the day. They have had more service managers in the short time we have been taking in our car. I'm in the market for a new car and love Honda but knowing how this place operates makes me realize this is not the place to purchase a new car. If their sales force is like their service people, how could you justify buying a car from them? Honda called to check on our satisfaction of service and my husband told them what happened. They said they would call on Monday. So far no phone call. We will be calling them today. Anyone know of a good mechanic that is reliable and works on Hondas?

Made appointment, I was on time and they finished timely. They were very nice and accommodating…read more They honored their phone quote. No complaints, would use them again. Thank you!

I recently bought a used tire from the tire barn .they quoted 35 dollars on the phone .ok after…read moregetting the tire put on the bill was up to 51 dollars ok ! Then when I get ready to go I looked at the tire and it had a quarter inch of tread on it . Very disappointed ! Don't by any used tires there or anything at all there .