Spring is here. Time to take out the BMW convertible. But I am reminded of the crappy radio…read moreinstallation I got at Sound Connection. I called and told them that I wanted a radio that had a volume button on the left and a tuner button on the right. The thing they put in is complicated, and low quality. Why did I have to wait 2 weeks for a special part for this generic stereo? The worse part is when you drop the top on the car, you can't even tell the radio is on at full volume. I do not recommend this business. When I went there to complain they did nothing.

I have had these guys install every big build I have ever done or will ever done, this company is…read moreamazing and I full support it and back it up, if you're needing anything built or customized or setup you should definitely go to these guys, they're amazing at what they do and they can do anything to vehicles, boats, jet skies, ATV's, anything!

I worked with Cory Torres at Audio Video Extremes during our re-model and am absolutely thrilled…read morewith the system they installed. Cory listened very carefully while our plans on the system changed. He came over to see the space for himself, and gave some recommendations as to brands, where the subwoofer sits, where the speakers should be positioned etc. Their crew was highly knowledgable and were extremely neat as they climbed around the ceiling, cutting holes in the ceiling for the speakers, and teaching me how to use the system. In the end I was thrilled with the final product. It packs plenty of punch, yet the speakers also bring out the delicate high notes of the music, and I'm able to hear with with a delicate clarity I never have before. These guys get 5 Stars and two thumbs up .

Very friendly and knowledgeable team for all A/V & Car Stereo needs!! I have always been treated…read morewell and they seem to know just about everything!!!

This place is great! They installed the remote start on my new vehicle a few years ago. EVERY time…read moreI've come in with an issue or even a question they're always friendly and helpful. Their service goes way past what I would expect. Any time I need a new electronic device I'll come here first.

JJ is the best to work with. Install crew always knocks it out of the park. Best customer service…read moreever!

they installed an upgraded flatscreen in my car-and the front camera stopped working, which was…read morejust installed 10 days prior and worked flawlessly- they blamed it on the new flatscreen and refused to fix it- the screen they installed was put in by them as an authorized installer, soo, if you mess up someone's front camera- that worked before you touched it- as an authorized installer of the equipment you should be able to find out from the manufacturer what to do to fix it. instead they just sent me an email blaming the flatscreen and not doing anything else about it- then again they are an authorized installer and could have had the screen replaced under warranty (it was brand new in the box...)

This is a great business they are very nice and do anything to help i greatly recommend giving them…read morea call. Also the owner is a very hard working individual with 700000 kids to go home to. Keep up the good work. p.s. hi dad.

I had a remote start installed about a month ago. After the install I had no control over the…read moreclimate control in my vehicle. I called the guy (ended up being the owner's son) to tell him and he tried to tell me how to operate the climate control! I brought it back the next day and the owner and a technician looked at it for 5 minutes and then decided my vehicle was defective prior to me bringing it in to them. Other than no control over the climate control, I couldn't open the back hatch, an interior light would stay on, a tire pressure sensor came on, traction control warning light came on. The son was a complete jerk being condenscending and insulting to me and being sarcastic when I would ask him to explain to me in detail what needed to get done to resolve this problem. Same with the owner saying I was lying to them when I said nothing was wrong with my vehicle until they touched it. I lived with this for a week!! My windows would fog up!! I was either freezing or sweating from the system turning on an off whenever it did whatever it wanted. I could hear a clicking sound. I took it to my mechanic and he disconnected it and guess what? EVERYTHING was back to normal. My issue with Four Star is that they refused to think they messed it up. They said it was my fault. SEVERLY poor customer service. No one would listen to me. They took it out and I got all my money back. That was the absolute least thing they could do for me after this horrible experience with them.

Recently had an auto-starter installed in my Nissan Sentra here and Four Star did a great job. The…read moreguys here are friendly and honest. The job took just as long as they said it would and pickup was a breeze.

The employees are very disrespectful one in particular jessie Harwood has harassed customers using…read morevulgar language and name calling like a child. His arrogance has gotten out of control and his workmanship has gotten very poor, vehicles have had to be brought back to get fixed the right way so buyer beware and look for other options like having the owner do the install. The owner treats his workers very well and all they do is disrespect him and treat him like crap. The employees are disrespecting customers and swearing at them calling customers names it has gotten out of hand. The only way to improve this business that I can see is to fire the employee Jessie Harwood for starters

From the owner: Here at Rides LLC, Grand Rapids newest car and truck accessories shop, we proudly serve the Grand…read moreRapids and lakes area and we use the finest brand name components and equipment. Take your music with you by integrating your iPod into your car, truck, RV or boat. Rides LLC can help you protect your automobile against break-ins and theft. A security alarm system can provide you with peace of mind and enhanced security. We also specialize in stereo and video systems and alarm and remote start installations and navigation. Additionally, we install GPS tracking and monitoring systems. Audio and Visual Brands that we carry include: JL Audio Kenwood JVC Any brand of Audio equipment you buy...we will install. All of our products come with guarantees and warranties, and our friendly and knowledgeable staff can assist you with package deals. We are proud to offer state-of-the-art technology and friendly professional service.

Absolutely the best. Joey has buffed three of my cars and ceramic coated one. All looked fantastic…read more If I wash my car, that's where I go, also.

They got me in very quickly and took care of the issue and informed me about what to look for and…read morehow to prevent this issue from happening again.