Called to see if I could get in for a tire balance and rotation. They stated on the phone to come…read moreon in as they had time right away. As I walked in the door twenty minutes later I noticed four people in the waiting room. Front desk said we will get to you in a hour, I was still ok with this a decided to wait. Two and a half hours later I went to front desk and asked what's up?? Still took another hour to get out of there. So my morning call turned out to be a half of a day Update:: manager came over and apologized for the wait time and comped the bill!!!! I was writing this review while they were finishing up just goes to show. Don't judge a book till the final chapter is finished!!!!!

I was a walk in on 6/28/25-I had a nail in my tire-Things were quite backed up & some customers…read morewere getting a little frustrated with the long wait-I observed your staff to handle these customers with care & respect- When it was time to bring my vehicle in the bay, a team member literally ran to get my vehicle-Particularly three of your staff went above & beyond routine customer care-Josiah, Jason & Nolan

Nisswa Automotive is great! I'm visiting family up here and my car ran over a nail. I called Nisswa…read moreAutomotive and they told me to come right in. Everyone there is so professional and nice!! They took my car right in and got the tire fixed in record time. I am so impressed with their kind attitudes and professional service. I highly recommend them!

The Nisswa Automotive team truly cares about your vehicle and helping people. They know us and…read moreknow our cars. All three of our cars have 120,000 miles to 220,000 miles on them. 2 of our vehicles our 26 and 32 years old! The average car payment is now $745.00/month. (We just heard that figure today on Fox 9 news) They discuss repairs and assist in your repair decisions as to which ones are the most important or should be done first or even not at all.

The Highway 18 Collision crew went above & beyond in repairing my mom's vehicle. Their work is…read moreimpeccable. Communication outstanding. And customer service was above & beyond expectations. Thank you Highway 18 Collision Crew...we appreciate you! We highly recommend Hwy 18 Collision.

Excellent work! Great at communicating any issues. They have loaner cars available…read more Worked with my insurance company & the dealership to get my estimate and costs handled. Definitely call them first!

The only reason I am giving this location 1 star is because the salesman was helpful and courteous…read more I was told my tires would take 1-1/2 hours to change which I thought was likely an exaggeration to prepare me for any setbacks. My tires took 2-1/2 HOURS to change. As I watch the technician, he moves with ZERO sense of purpose even after my vehicle is a half an hour late. Noone cared, and did not apologize until we said something. Then the excuse was given that they were running 25 min behind. NOT my problem- I had an appointment. and even with that 25 minutes, it still took an additional 1/2 hour. That's $1500 I will spend elsewhere in the future, and I have had at least 4 sets of tires done here in the past!

I went to this store based on all the positive Google reviews, and I'm very glad I did. I needed a…read moredamaged tire replaced. They didn't have it in stock, but they said they could have by the next morning, which they did. I came in the next day, they mounted and balanced my new tire, rotated the tires, and I was back on the road in less than an hour. These guys did everything they said they would, to the letter. I would drive an extra hundred miles to do business with them.

I would not recommend buying a vehicle from Mills Honda. I bought a used 2013 CRV. Came with a 6…read moremonth 6000 warranty that covered nothing. Been in and out of their shop since bought. Engine light came on and off also TPMS (which they did fix) the first week I had it and now back in after 2 and half months engine light is on again supposedly they figured out what it was BUT it will cost over $400 out of my pocket (even though have warranty they offered) just to get where the problem is and to see where it's leaking then plus the parts to fix but don't worry they make it sound like they are easing your mind having this warranty. Do not take their warranty they offer and make sure you get everything wrote down. I feel like I got taken advantage of, they do have great salesmen they make you believe they are way better than mom and pop shop and they are far from it. Service manager is NOT easy to deal with. Does not reply to voicemails, my car sat there for a week I ended up stopping there and talking to connor the salesman who sold me the car to help get an answer. If you buy from them make sure it's brand new (factory warranty) or lease you might be ok BUT I guarantee I will never buy from them or recommend them. Which they just lost out on possible two more car sales considering parents are looking and soon to be 16yr old. Just don't want anybody else to deal with this headache. Lesson learned the hard way.

I keep wanting to give them the benefit of the doubt, but it isn't worth it. Took my car in for an…read moreoil gasket change and to check why the check engine light was coming on. When I picked up the car, they ran the diagnostics for the check engine light. The codes were listed on my invoice but nothing was really checked. They just cleared the codes. Then the service manager tells me he took the car for a 5 mile ride to make sure it was okay but when he was driving the VSA light and the triangle light came on. Didn't say anything about checking out why this happened. Told me to drive it awhile and maybe they will go off. What service place sends you home with warning lights still showing on the vehicle? I don't really think this place knows how to repair cars. I told them I would more than likely be calling on Monday to make yet another appointment and the service manager said, "no problem, we won't charge you for another diagnostic check". I would hope not. They should have fixed everything before I left. I was so taken aback I didn't know what to do. Yes, I should have demanded they repair the car then and there. However, it was Friday at 5:00 and I believe their mechanics had already left for the day. They have had more service managers in the short time we have been taking in our car. I'm in the market for a new car and love Honda but knowing how this place operates makes me realize this is not the place to purchase a new car. If their sales force is like their service people, how could you justify buying a car from them? Honda called to check on our satisfaction of service and my husband told them what happened. They said they would call on Monday. So far no phone call. We will be calling them today. Anyone know of a good mechanic that is reliable and works on Hondas?

I have used Advanced Auto Repair for a number of years now. I have been VERY impressed with the…read moreknowledge and experience or their automotive technicians. The communication between the shops and customer is also a huge benefit. Chris, the Service Manager, converted pertinent information to me regarding two scheduled repairs one 1 1/2 week time period. The estimate was exactly what was quoted...no surprises. Their price point for repairs are very reasonable. My son also has selected Advanced Auto Repair for his automotive repairs.

This is probably the most honest and ethical auto repair company I've ever done business with. They…read moreare extremely knowledgeable, fair to deal with and will never try to gouge you. My latest experience proved to me to " skip" the dealer and give Chris and Mike a try!! You will be happy and your wallet will still be full

We had an outstanding experience with Dondelingers this past week. I have bought 3 cars from them…read moreand have always been happy. My daughter's Cadillac XT5 was losing contact with the key fob and would not start. We had them reprogram the keys in the past . My daughter works long hours -early to late., and needs the car for work. She called Brent Mackcow (service manager) and they discussed a receiver that can go wrong beyond the key transmitters. Brent goes above and beyond to help you. He ordered it, sent emails/texts outlining what ordered and when it arrived -next day. My daughter was able to drop it off early -before hours, and they got right on it. It took a couple of hours, and when done they even drove to Nisswa to pick her up. She did not have to rent a car. We also recently bought another XT5 from James in sales. It was a special optioned version and we really like it. Dondelingers has been great to deal with and we will be customers for years to come.

Zach Hansen has shown myself and my family, absolute guest service! Patient helpful…read morebest , seriously goes out of his way above and beyond! best car experience ive ever had!

My car radio, which was purchased in 1998, finally gave up the ghost. Lakes Audio was able to find…read moreme a simple (used) radio without all the bells and whistles that confuse an older person like me. The cost was very reasonable, and they were a pleasure to deal with.

Recently had an opportunity to experience a "full detail" for my vehicle at Lakes Audio. I was…read moreoverly enthusiastic for the appointment because, let's be honest- we were in need of a good cleaning. Putting the cleaning in perspective Lakes Audio did accomplish some serious cleaning. The raw corn was no longer scattered about the trunk, no strange smells lingered, and I left with a whopping $2.63 in spare change that I thought had been lost forever. I was also provided a lovely cardboard box for loose items and a brand spanking new paper floor mat at NO ADDITIONAL CHARGE. Talk about a score! Once the joy of my newfound loose chance wealth and free paper products wore off I will say I found myself a bit surprised at a few of the results of the detail. Color me crazy, but I thought a standard wash would be included in a car appointment (in the several details i've had done prior with other companies I've always had the luxury of leaving the lot without the hand drawn "wash me" smearing remaining on the back hatch of the car). No big deal, just a surprise. I did call after the appointment in to clarify what a full detail included (hindsight-- if you want a wash that needs to be clarified as it is an additional service :( ). Anyway-- I am DYING to know what kind of wizard carpet cleaner these people are using. My shampooed carpets were 110% dry upon pickup, and the leaves I piked off the rear carpets had even managed not only to dry, but to retain their original shape and dry flaky quality. It allowed me the opportunity to break out the trusty old shopvac, which in turn led to the discovery of sand under all 4 floor mats. They must have treated the old rig to a cleaning on a beach- lucky car!!!!! I also got the unexpected joy of an afternoon arm workout as I wiped down the sticky spots and mud that remained on the center dash and rear doors. I'm wondering if it was hard to see these spots given that I still believe the vehicle must have been cleaned on or near the beach (hello sand piles) and perhaps the sun was blinding? Unfortunately the paper floor mat met its devise shortly after the appointment (does not appear to be a 4 season mat), and the $2.63 in found change didn't even cover a carwash at the local gas station. In hindsight-- the loose change would have paid for a good session at the local gas station vacuum, and a $7 car wash would have done 100% more to remove the untouched exterior dirt. If my math serves me correctly, that leaves me paying $200 for a wipe down that could have been done at home. A $10 investment in Clorox wipes might have been the route to go, but hey- at lease the good old car got a nice day at the beach.