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    The Bike Guy

    4.4 (7 reviews)
    Closed 11:00 am - 5:00 pm

    Services - The Bike Guy

    Bike repair and maintenance

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    3 months ago

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    2 years ago

    David helped me get into a bike on Christmas Eve. delivered to my home after hours..he is the best bike guy in Southern Oregon - by far

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    Don's Bike Center

    Don's Bike Center

    (28 reviews)

    $$

    Don's Bike Center is the best bike shop on planet Earth. I've only experienced like six of them in…read moremy lifetime, but regardless Don's is far and away #1. The last bike I bought here was over four years ago, and I loved it. Sadly it was stolen a couple weeks ago, and I assumed that there was nothing I could do about it because I had no idea when I bought it, and I definitely didn't know what card I used to buy it and wasn't even sure if I used the card. So I'm filling out the information for the insurance claim and I thought why not give Don's a call, the bike was the most valuable thing that was stolen from my vehicle so I wanted to try and at least get some reimbursement for it. Shockingly, Eric was able to find my transaction information and send me a receipt directly to my phone via text (within literally 1 minute somehow), so that I could properly note everything for the insurance claim. Eric was unbelievably helpful and very appreciative of my appreciativeness. I am so glad that I called Don's and spoke to Eric. I hate talking on the phone with anyone and it was not only a great conversation because I was able to get the receipt from him but genuinely he just sounded like an amazing person and was extremely kind the whole time. The world needs more businesses like Don's.

    Top-Notch Hometown Service!…read more When I first started shopping for bikes, I was in Florida and was told by another shop that I had to order my Specialized bike online -- so that's what I did. Once I got back home, I took it to Don's Bike Shop, and I'm sure glad I did. Even though I didn't buy the bike directly from them, they treated me like a valued customer from the start. They built the bike, tuned it perfectly, installed all the accessories I purchased through them, and made sure everything fit and functioned just right. The salesman was super helpful, knowledgeable, and took the time to make sure I was fully set up and comfortable.

    Bear Creek Bicycle

    Bear Creek Bicycle

    (17 reviews)

    $$

    Great service, best bike shop in town. Sometimes there is a dog in there, he is so sweet.read more

    CARELESS SERVICE WITH TOTAL DISRESPECT OF CUSTOMER'S TIME & SNOTTY ATTITUDE…read more ALSO THEIR "FREE" ONE-TIME TUNE-UP IS A SCAM Bought a brand new bike from here and they promised me a free tune-up and said to bring it in after a month for that "free" tune-up. Brought it in the other day and I had collected a list of 4 items that were tune-up related that were really out of tune. Turned my bike to a British sounding gentleman which I thought might be the owner, I texted him my list of tune-up related issues and he showed me the phone and said "Got it, we'll take care of it", I even explained to him each of the following items directly to him in person: * Something is rubbing in front fender area especially when riding & steering, the harder I steer the more rubbing sound * I feel a click noise / feeling coming from left pedal when actively pedaling, with every pedal swing I hear/feel that click, does not happen from right pedal. * Last 7th speed a little harder to get into compared to the rest, not sure if that's normal. * Rear fender makes noisy vibration sound when riding over slightly imperfect pavement whereas fender in front is nearly perfectly silent. Picked up the bike from them today, there was a young guy there flirting with a customer or something, he paid attention to me just enough to hand me the bike. I told him "I can't really see if everything is fixed because the road here is extremely noisy but I'm sure you took care of everything" To which he said "Uhmmm, I don't know anything about any of the issues you're talking about, I just followed the standard free-tune up checklist" One of the issues didn't require a quiet road to test on which was the 7th speed issue, I asked him "Is it normal for it to have a harder time getting into 7th? He basically told me in a fancy way that the bike is a low cost bike and they don't make them as good, this is a $700 bike he's talking about, then he admitted that he didn't really remember the issue because again he didn't even have the list that I texted to the British sounding guy I dropped it off to. So basically these people had me drive 30 minutes all the way to the shop and back TWICE and didn't fix any of my issues and apparently didn't care one bit because it was a free "tune-up", why even offer a free tune-up if you'll completely IGNORE the customer and not do anything at all with the tune-up focus items the customer gives you. I gave them a full detailed written up list and they just carelessly trashed it apparently, so I feel like it's a SCAM to offer people a free-tune up if they buy a bike but they don't actually do anything during the tune-up. Will never take my bike here again and will never buy a bike from here again.

    The Bike Guy - bike_repair_maintenance - Updated May 2026

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