Good fast service... I am just starting to ride again and they took time to help me get started…read moreagain... Thanks

Fixed my flat tire quick. They were very helpful and friendly and explained what I needed to know.read more

Stan is the best. Knows a bike just by the feel of it. Why is that important? Because he's blind…read more And he's an expert in what he does. Come into his shop and you will see pictures of him racing! He Fixed a flat that I could not have done myself. I'll never go to anyone else.

Do not let the fact that Stan is legally blind deter you...your bike is in amazing, knowledgeable…read more hands! After a few seconds of feeling my bike, he stated what kind of bike it was, how many gears, and identified a few issues... he knows his craft. The walls have pictures of him in his racing days when he still had his vision. Though blind, he's still competing, but in tandem races now. He obviously loves cycling. I had a 24hr hour turnaround for the tuneup and a few simple fixes... all reasonably priced. It's wonderful having someone work on your stuff who is passionate about it. He's my go-to.

Had such a great experience at Adventure Bicycles! Jeff was great to work with & repairs & cost…read morewere great too!

Jeff's knowledge of bike and parts is unrivaled, his love for bikes shows everyday in the care and…read moreenjoyment he has in his bike shop. When questions arise he is quick to answer, warranty work is expedited and custom orders are processed quickly. His shop is jammed packed with all the goodies any mountain biker might want or need. Tires, gloves, shoes, shocks, mis parts, colored parts, and all the upgrades are there to grovel over or available for immediate purchase. Still my #1 bike shop of all the ones I have visited, and bike shops are my thing!

Don's Bike Center is the best bike shop on planet Earth. I've only experienced like six of them in…read moremy lifetime, but regardless Don's is far and away #1. The last bike I bought here was over four years ago, and I loved it. Sadly it was stolen a couple weeks ago, and I assumed that there was nothing I could do about it because I had no idea when I bought it, and I definitely didn't know what card I used to buy it and wasn't even sure if I used the card. So I'm filling out the information for the insurance claim and I thought why not give Don's a call, the bike was the most valuable thing that was stolen from my vehicle so I wanted to try and at least get some reimbursement for it. Shockingly, Eric was able to find my transaction information and send me a receipt directly to my phone via text (within literally 1 minute somehow), so that I could properly note everything for the insurance claim. Eric was unbelievably helpful and very appreciative of my appreciativeness. I am so glad that I called Don's and spoke to Eric. I hate talking on the phone with anyone and it was not only a great conversation because I was able to get the receipt from him but genuinely he just sounded like an amazing person and was extremely kind the whole time. The world needs more businesses like Don's.

I stopped in to have the brakes adjusted on my electric scooter. Very inexpensive. I hope everyone…read morechecks into this shop. Friendly, good prices. Great job!

Went in with absolutely no experience and a broken 15 year old RC car. The gentleman at the front…read moreasked if I needed help. I explained I wanted to get it running, didn't know much at all, and had a general idea of what I was looking for. He immediately jumped in to disassembling the car and explained everything I would need with a breakdown of price and a comparison of quality. He spent a very long time assisting me and even opened a fresh motor off the shelf just to test my car. He did not try to sell me anything I didn't need. In the end I left with a new car after adding everything up and realizing it was a better choice. I only interacted with the hobby side of the store, but the bike desk service seemed great from the probably 30-35 minutes I was in the store. I cannot recommend this place enough!

Great stock of Cycles and generous selection of model aircrafts, boats, and pre-built cars for RC…read moreenthusiasts! @ Al's Cycles & Hobbies in Medford, OR. I happened to stroll into this establishment with a friend and it was clean, organized, and full of inventory. There were also several employees on hand who answered questions, helped with cycle sells & repair, and searched for specific hobby items, parts, etc.

Bill in the shoe department helped us last week with the purchase of hiking shoes for me. He was…read moreprofessional, kind, and empathetic to me with specific needs from a previous foot surgery I had. Tony was pleasant at checkout too. Please recognize these guys for their spot on customer service. Much appreciated!

My husband fell for the REI credit card offer. They told me twice at the counter that we get 15%…read moreback when we use the card (too good to be true) and then again on a visit 4 days later, the same guy clarified that when we received the Card, we would get %5 off the purchase that we could use pretty fast and that the other 10% applied later somehow. It's on the Capital One website or in the paperwork that came with the card; it never mentions this 15% or other mysteriously applied 10%. The guy was a manager. We'd better get our $100 bucks as promised for using the card. Not worth it, stick to better cards.

I live in Brooking, Oregon and I needed support to correct a DI2 issue, I was unable to find anyone…read morewithin 70 miles of home, I reached out to like minded cyclist that has lived in Medford Oregon since 1978 and he suggested FlyWheel Bike Solution ... I made a call to Peter "the owner" arrangements were made for the following Friday, Peter open an hour early to work on my Bike, Firmware Upgrade, New Dura Ace Chain, Rear DerailIuar Breakdown, Bar Tape, Gel Pads along with 3 hours labor.. The Cost was Far Less than Expected .. Couldn't have been more Satisfied

Amazing bike shop with great customer service. Peter is the guy to get things done. My favorite…read morebike shop in the world. Very honest and very fair. Super knowledgeable.

My kids love to ride bikes but I am just not the person to give the bikes their start of the season…read moretuneup. I like that I can just drop the bikes off and pick them up all tuned up and ready to go. The prices a fair and totally worth the work. The staff is helpful and understanding. And I don't know how to see this exactly but they are good with novice and they don't make you feel like a bonehead for not knowing at all what you're talking about.

Great guys! Dakota hooked us up with our little Minnie bike. Easy, professional and FAST. Thank…read moreyou!!!

Great service, best bike shop in town. Sometimes there is a dog in there, he is so sweet.read more

CARELESS SERVICE WITH TOTAL DISRESPECT OF CUSTOMER'S TIME & SNOTTY ATTITUDE…read more ALSO THEIR "FREE" ONE-TIME TUNE-UP IS A SCAM Bought a brand new bike from here and they promised me a free tune-up and said to bring it in after a month for that "free" tune-up. Brought it in the other day and I had collected a list of 4 items that were tune-up related that were really out of tune. Turned my bike to a British sounding gentleman which I thought might be the owner, I texted him my list of tune-up related issues and he showed me the phone and said "Got it, we'll take care of it", I even explained to him each of the following items directly to him in person: * Something is rubbing in front fender area especially when riding & steering, the harder I steer the more rubbing sound * I feel a click noise / feeling coming from left pedal when actively pedaling, with every pedal swing I hear/feel that click, does not happen from right pedal. * Last 7th speed a little harder to get into compared to the rest, not sure if that's normal. * Rear fender makes noisy vibration sound when riding over slightly imperfect pavement whereas fender in front is nearly perfectly silent. Picked up the bike from them today, there was a young guy there flirting with a customer or something, he paid attention to me just enough to hand me the bike. I told him "I can't really see if everything is fixed because the road here is extremely noisy but I'm sure you took care of everything" To which he said "Uhmmm, I don't know anything about any of the issues you're talking about, I just followed the standard free-tune up checklist" One of the issues didn't require a quiet road to test on which was the 7th speed issue, I asked him "Is it normal for it to have a harder time getting into 7th? He basically told me in a fancy way that the bike is a low cost bike and they don't make them as good, this is a $700 bike he's talking about, then he admitted that he didn't really remember the issue because again he didn't even have the list that I texted to the British sounding guy I dropped it off to. So basically these people had me drive 30 minutes all the way to the shop and back TWICE and didn't fix any of my issues and apparently didn't care one bit because it was a free "tune-up", why even offer a free tune-up if you'll completely IGNORE the customer and not do anything at all with the tune-up focus items the customer gives you. I gave them a full detailed written up list and they just carelessly trashed it apparently, so I feel like it's a SCAM to offer people a free-tune up if they buy a bike but they don't actually do anything during the tune-up. Will never take my bike here again and will never buy a bike from here again.

Vern and his colleagues are exceptional in both quality and customer service. This is one of my go…read moreto bike shops. Mountain bikes and Gravel are their strong suites. Great people and great products. Highly recommended!

Great family run business here in Jacksonville. I'm new to the area and had a new BMC that needed…read moreto be put together. Jana and Vern were so nice taking time to introduce themselves and letting me know about some upcoming charitable cycling/racing events that support the Josephine County Search and Rescue Team. So being a retired fireman I thought that was super cool. As for the build, Adam was tasked with that! Really nice young man who happens to be a perfectionist when it comes to bicycles. Needless to say the bike is amazing, both functionally and aesthetically. Couldn't be happier with the service and timeliness of the build and fit! You have a customer for life!