A Brand Slowing Dying... I'm DONE…read more
I will NEVER dine at another Walk-On's Sports Bistreaux. Another dining experience that was below acceptable standards. The last time I dined at a Walk-On's Bistreaux was on Friday May 13, 2022, at the Town Center location in Baton Rouge. After an extremely bad and poorly handled customer service experience, I vowed to NEVER dine at Walk-On's again. Going against my better judgment, my wife and I decided to give the Denham Springs location a try. We arrived around 8:45 PM, The restaurant was not busy, and we were greeted immediately upon arrival and seated in the bar area. Our server was prompt, friendly, very knowledgeable about the menu, and presented herself in a professional manner.
We started with the Boom Boom Shrimp which is fried shrimp with boom boom sauce. There were plenty of medium sized shrimps perfectly fried but lacked seasoning and flavor. Even the boom boom sauce was bland.
For our entrees, we each ordered the Catfish Orleans; one with blackened catfish fillets and one with fried catfish fillets served over white rice, topped with crawfish étouffée and hand-battered shrimp.
I was expecting some good hot authentic Louisiana blackened and fried catfish and etouffee, instead we served lukewarm dishes that lacked flavor. The entrees did not have enough rice to complement the amount of etouffee sauce that covered the plate. The fish and fried shrimp tasted ok, crawfish etouffee was NOT good and did NOT look or taste like a Louisiana crawfish etouffee. It was bland, flavorless, and only had three extremely small pieces of crawfish. The entire dish was below average and did not come across as a Louisiana favorite.
When our food arrived delivered by a female employee who seemed to a member of management, I asked for some hot sauce. She brought us two nearly empty very UNSIGHTLY, non-eye appealing bottles of Tabasco sauce and stated, "I hope this is enough". How there you insult our intelligence and why would you serve that to paying guests dining in your restaurant? Those bottles should have been trashed and NEVER been in circulation. (See photos). My wife also had the Chocolate Chip Cookie Sundae which she said was hot and very good.
After eating, I decided to visit the men's restroom. It was very dirty, disgusting, and seemed like it hadn't been cleaned all night. (See photos). I wanted to throw up after seeing the restroom and realizing I had just eaten in this restaurant. If I had visited the restroom before ordering and eating, I would have left immediately. In my opinion, a dirty restroom is a direct reflection of poor management and a relaxed staff with little to no standards.
I don't mind paying for a good meal and a good dining experience, but this mediocre at best experience was NOT worth the $80 plus we spent. The food was NOT good, and the service was slow considering the restaurant was not busy. Very disappointed and a missed opportunity by leadership to win me back as guest.
Date of Visit: Friday 07-18-2026
Walk-On's Sports Bistreaux - Juban Crossing
27010 Crossing Circle, Denham Springs, LA