The Bedroom Source is what an ideal "shop local" experience is all about. We were looking for a rocking recliner and travelled out to Carle Place, which is seemingly a suburban mecca of many furniture stores in a one mile radius. Of nearly ten stores, The Bedroom Source's service and selection stood out, as there was no rush or pressure and plenty of high quality curated furniture to choose from. Unlike other stores, the employees here were more consultative. We found an option we really liked and Kelly helped walk us through the process and expected delivery. She gave us great personalized service and was very communicative throughout the whole process. In the end, the recliner was delivered even sooner than original anticipated, and we are very satisfied with the quality. Even the delivery experience was positive -- I'd never seen such an upbeat delivery driver. In a world of big box stores and cheap products, The Bedroom Source is a great reminder that shopping at a local family business can give you a great product with a great experience and a great price. We would definitely stop by for other furniture needs. read more

Do not go if you want to lose your ;down payment of 4800, not get your furniture and constant avoidance from them. If you are lucky to get a reply and if you do, reason is it is due to lack of employees to open and operate, furniture manufacturers are slow. read more

This store is basically bankrupt. Like others, I left a deposit for a bed back in March and 3 months later the owner has disappeared. I have left numerous messages, emails and text messages but noone responds. Store hours were changed to reflect 1 day open...? I am fighting the charges. read more

DO NOT GO HERE! Would also give it 0 if I could. We ordered furniture January 3rd and were given an 8-10 week time frame. I started checking in around 8 weeks and again around 10. I was told part of the furniture was in but the main furniture (a loft bed) wasn't and there was no update. Whenever I called I left messages and no one ever answered the phone. Not ever. I kept checking in and would get intermittent responses all with no update whatsoever. I asked them to actually call me but I never ever got a call. By 18 weeks I emailed several times, called several times and texted with no response at all. It's now almost 20 weeks out and we have ordered furniture and received it from somewhere else and are disputing the charges. From other posts, the store has a "closed" sign on the door. read more

Can someone please return my calls/emails/texts? I made a deposit on bunkbeds back in early March and understood that there would be about a 10 week lead time, but I haven't gotten any updates and none of my correspondence has been returned. I drove out from Brooklyn today to visit the showroom in person and see if I could get in contact there, and there was a typed sign on the door that said the showroom was closed. I understand you're a small business and things come up but can someone please get back to me? Thank you. read more

Highly reputable business with knowledgeable sales people and great furniture selection. I purchased bunk beds rated to hold 400 lbs on each bunk! You can guess the solid construction that feature would entail. I wanted a quality set of bunk beds which will probably outlive me! You can't go wrong relying on the sales people, the quality of the furniture and the expertise of installation provided. read more

I'm updating my review to 2 stars because their customer service has communicated with me and I was finally able to get a refund. The facts remain that we purchased furniture on 11/17/25 with an expected delivery date of 1/10/26. That date came without delivery and when we reached out were told it was delayed. We kept inquiring about delivery every week and were told a range of reasons, varying from the tariffs, to weather delays, and to employees being out sick. All that could have been true but it did not resonate with us since other businesses we purchased from were able to deliver given the same challenges. We requested a refund of our delivery and set up costs of roughly $299 and they agreed to give us a refund of $100. But by 2/28/26, 7 weeks after their initial delivery estimate, we requested a full refund. After some back and forth they finally agreed to give us a full refund on 3/10/26. It is unfortunate that we had this experience. Their furniture is nice and they do try with their customer service, even if they are short staffed sometimes and may take a few days back and forth to communicate. They deal with various suppliers and if a supplier doesn't come through for them then you as a customer may be caught in delays. I suggest you read the back of the sales slip completely to understand their policies. They give themselves a pretty generous delivery time frame before you can cancel without penalty. read more

We bought 2 bunk beds and 2 desks here for our son & daughter's room. I love that you can customize it any way you want and it can be built to fit your space. Their furniture are built to order and they aren't your typical IKEA stuff, they are custom quality furniture that will probably last a life time. Every piece of furniture we purchased from The Bedroom Source never ceases to amaze us. My kids loved it and that's what matters most. We also received impeccable customer service...thank you Russell for making the purchase an amazing experience. It took 8+ weeks to receive due to COVID but nonetheless, it was so worth it and I would wait all over again if I had to. Everything came on the promised delivery date, which is always going to be on a Saturday and the setup process was quick & efficient. I highly recommend this place for all your kid's furniture needs. read more

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My husband and I bought a new full-size bedroom set from The Bedroom Source and we couldn't be happier in our selection. Paul came to measure our space so that the furniture would fit perfectly, as our room is very small. We got delivery this past Saturday, and everything fits beautifully. He even had the backs of my bureau and dresser notched out so that they can fit flush against the wall and the baseboard radiator wouldn't be blocked. This gave us more space. The furniture is well made and very durable. We picked the platform bed and it has four drawers underneath it, and the drawers are huge so I was able to fit all of my tops in those drawers. This was all custom made for us and it was expensive, but it will last us a long time. If you are looking for quality furniture, go the The Bedroom Source. The furniture is not just for kids and teenagers. It's for adults as well! read more

I just purchased a new dresser for my neice and her husband as they welcome their 2nd daughter. The designer I worked with, Kelly , was extremely helpful and asked me lots of good questions about what the other furniture looked like so she could guide me because their were so many beautiful choi ces In the showroom. she helped me to know what she had immediately available which I needed. I found a perfect dresser and my family was thrilled. I will definitely go back again. shopping there was actually fun !! read more

Great experience shopping for baby furniture. The sales person Kelly Fama is highly dedicated, helpful and pays great attention to detail. We will be shopping with her again in the future! read more

I hate writing negative reviews, but my experience with Bedroom source has been a very negative one. They offer "HIGH-END QUALITY" FURNITURE for children. Unfortunately, that is NOT TRUE. We bought a bed and a night stand for our son's bedroom 2 years ago. The wood's color coat started to peel a year later even on areas that are not expose . We called Bedroom Source and we explained to them the problem since we were within the 5-year service plan. They send the delivery man to take a look and to patch up the areas. Patching areas is not a solution since the paint is peeling all over. It is just a temporal fix. He made a report to his co-workers that was not accurate making it seem that is our son's usage that made the wood like that. What can a child do to make a an entire bed and night stand to start peeling? Its is irrational. As parents we look for was is best for our children. You pay and do not get what you pay for. Now the wood is starting to come off and they are a lot of splinters coming out. Its upsetting situation very because not we only wasted money buying cheap quality furniture for our children but the store was not helpful at all and did not accept the bed and night stand was defective and not the quality promised. Also, I agree with other reviews. they do not stick to their delivery time frame. The bed was deliver to us like 2 weeks later after the stated time frame. We did not make it an issue. When we got the bed and stand, the odor from the paint was so strong that they had to take it back so they can "air it out". How can you deliver a furniture with such a strong chemical odor for kids? It was such a inconvenience for us and yet we did not made it a problem for them and at that time our LO was 6 months. We were understanding with them. We were looking to get the same bed for our second son but now we cannot. We have to invest more money to get a replacement bed. It is not fair. Please be careful you purchase from this store. They might look like a great quality but in the long run they are not. They are cannot POOR QUALITY AND NOT SAFE FOR OUR KIDS. (PAINT IS NOT SAFE FOR KIDS. We got a profesional carpenter look at this matter and we were told that it happens when the color on the woods is rushed. We tried to solve this issue with them but at the end the management/ owners do not seemed to care. We have not got a response from them in weeks. It is not fair they offer high-end quality bed to parents who seek for good long lasting furniture for their children. Please parents be careful. Stay away from this store. read more

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We've been customers for years. Their selection and quality of products are the best! I recently bought my third child's bedroom set from them and we had a small issue, my fault not theirs. The product was quickly replaced with no hassle, huge relief. They have knowledgeable and caring service representatives. This is the place to go if you are looking for beautiful bedroom pieces that will last forever! read more

I have been meaning to write this review for some time. I am so happy that I chose this store. I ended up buying a new bedroom set for each of my kids rooms. The quality of the furniture is beautiful and we are so happy with our purchases. This is also a family run business and the brothers are so nice to work with. read more

Paul, Phil & Kelly are extremely helpful. I bought beds and mattresses 8 years ago and they are still working with me. They even donate to people who need beds & mattresses. They are Amazing. -Juliet F. Baldwin, NY read more

Second time I've tried Bedroom source and the delivery service is appalling. Firstly, it never arrives within the timeframe they say, and secondly, the delivery options are really restricted. The furniture that I ordered in June is finally getting delivered at the end of August and there is no flexibility with the delivery service at all, and nobody is willing to help. The furniture is nice, but it is exhausting trying to actually get it delivered. read more

Phil at The Bedroom Source went above and beyond in making sure that my girls' furniture would be there on my actual move-in day. I'm not moving until tomorrow but just wanted to give a shout to Phil and his awesomeness. The story - I can't get into my new place until late morning tomorrow and the scheduling turned out to be from 7-10am which doesn't work. The next few days were also booked. Phil refused to have my kids sleep on the floor and offered to wake up at the crack of dawn to have my furniture delivered in my driveway before I can even get there and wait for me until I could get in. As a result of his selflessness, the scheduler was able to tinker with some things and now he doesn't have to do that but 5 stars to Phil - what a wonderful man with outstanding personal customer service! Def will be recommending The Bedroom Source to everyone I know! read more

If you're looking for good quality kids' furniture this is the place to visit. We have purchased furniture from many places including online stores and have always been disappointed by the quality and make of the furniture. The Bedroom Source has EVERYTHING you are looking for. So many great options for all budgets. Organic mattresses and more. I'm so happy I found this place. No more crappy furniture from ikea, Wayfair, etc. Please do yourself a favor and visit The Bedroom Source before you buy furniture anywhere! Not to mention the organic lollipops for my kids and coffee, water and juice for myself, was definitely a plus! Thank you Paul and Phil!!!! read more

Beware. They sold me a bedroom set and the salesman said it was "all solid wood." It arrived very smelly and it turns out it was made with veneers and MDF. It was made of different materials than the floor model so you would have no way of knowing. They were nice about it and offered to air it out in their warehouse but the fact remains that the salesman lied about the materials and we waited several months for furniture we ultimately didn't keep. read more

I've purchased two Matrix system loft beds from Russel at this location on separate occasions. I was extremely satisfied with the level of service and professionalism each time. Also the available options to customize each bed set. Russel was very knowledgeable and able to answer every question I had without hesitation. The beds are high quality and I have been very satisfied with them (so have my kids which any parent understands is extremely important) I have recommended this bed and location to several people already and will continue to do so. I Would highly recommend the bedroom source if you're looking for long lasting furniture that can grow with your child. read more

It has been a relief dealing with very pleasant, knowledgeable and professional people such as the staff at the Bedsource at Carle Place. I had ordered a storage bed with certain specifications and it was delivered the day it was promised. The two delivery men were also very professional, considerate, efficient AND neat. The bed itself is very well constructed and exactly what I wanted-and I'm a very particular person! Would HIGHLY recommend this store. read more

The Bedroom Source - Furniture Stores Near Me - Carle Place, New York

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We needed a new bed for my son who had outgrown his toddler bed. He had his heart set on a day bed and we had picked one out from IKEA. However, we stopped into the Bedroom Source on a whim and they had a much nicer and higher quality day bed that my son instantly loved. While we were there, my daughter fell in love with the loft beds and we ended up buying her a new bed as well! Kelly was extremely helpful in answering all our questions. It took about 6 weeks to receive the beds as everything is custom, but it was so convenient to have them delivered to the rooms and fully assembled for us. I highly recommend the Bedroom Source. They have everything any kid could want for their dream room. It is a little bit pricey, but the quality is top notch. We expect the beds to last a long time. read more

What an amazing experience!! We went today to get our daughter's new bedroom set. They were so great!! They didn't "attack" us as soon as we walked in, like a lot of other places do. They let us walk around and look at different things until we were ready or had questions. We worked with Paul and he was just fantastic. Super nice and super genuine!! Everyone was! We can't say enough good things about this place. Really. Highly, highly recommend!! read more

We had a great experience. Shopping with a toddler is not easy but they made us feel welcome even as our son climbed onto and tried out the different bed sets. Never once did they pressure us which I really appreciated. They explained all the different set-ups patiently which helped us determine what was best for us, and gave us a good deal on our total package for the bedroom set we purchased. Since we walked in a month ago I have been in touch with Phil for follow-up on our order and always received a courteous and prompt response. These guys have the warmth of a family run business and the know-how of professionals. We highly recommend! read more

I have purchased two full bedroom sets for my boys (the first in 2005 and the second in 2010). Both experiences were a pleasure from purchase to delivery. Delivery was on time and the furniture of excellent quality. The delivery men did an excellent job with setup. read more

Fantastic experience. No pressure, found exactly what we were looking for. Phil provided a great deal of information and suggestions, and when we bought only what we intended to, there was no pressure to buy more or add additional services, etc. I would absolutely shop here again. Additionally, when we were on our way out, a woman came in and asked about futons. She said "I don't think you carry these, but I love buying from you so wanted to come here first ". That in itself is a great recommendation. Yes, we really did drive out from Manhattan specifically to come to The Bedroom Source and we're glad we did. read more

Amazing customer service! Dealt with Russell and he explained everything and worked with me and my husband to help us get the perfect bunk bed for our daughters. Would definitely do business with them again! read more

We had a very good experience working with Phil and his team. We purchased a dresser and mirror for our daughter's room, and while the dresser was beautiful, we didn't love the mirror. Phil was very accommodating, and sent a team member back out to the house to pick up the mirror and process a refund. Very easy to work with, very nice furniture, great customer service. Highly recommend. read more

I've been meaning to write a rave for the Bedroom Source for a good while now; they thoroughly deserve it and your business. Mr. Kantor (Phil) took such extraordinary care of us that I'm not sure I could rate any other customer experience - in any area - higher than our experience at the Bedroom Source. Our story, briefly: we bought a lovely princess bed and trundle at the Bedroom Source for our two young daughters maybe a year and a half ago. It did not get much real use for the first year or more though; our daughters were still so small that they still preferred to bunk on a double futon on the floor by our king in the master bedroom. But we moved this past spring to a new apartment, the princess bed moved with us and into their room, and the girls began using the bed and trundle in their own bedroom together. And the princess bed, it turned out, really didn't work in the new place, neither for our girls nor for us. The corners of the pull-out trundle were quite pointy, and one or another of us kept hurting ourselves on it, even once drawing blood . Plus it was too much work to pull out and make up that trundle from scratch every day. We needed another solution. So we drove out to the Bedroom Source (we live in NYC), not expecting much would be doable -- after all, we'd gotten that bed least a year before. It hadn't been used much, but what business takes back an item you bought from it more than a year in the past? But wait. We told Phil our story, and he immediately agreed that the bed was not right for us. He agreed to take it back and to offer us 75% credit on the purchase. He urged us look around the store and see what might appeal to our girls. We found a fantastic princess-castle loft bed (yes, more princesses) that the girls loved. Phil gave us, along with that 75% credit on the return of the bed that didn't work for us, meticulous attention and care. Our daughters absolutely love their new bed, their friends think it's the coolest thing they've ever seen, and Phil made the whole thing not just possible but a pleasure. Our experience with him and the Bedroom Source exceeded our expectations by a country mile. Phil, you've earned our business permanently. Many thanks! read more

LOVE The Bedroom Source. We bought our son's bedroom furniture here and had a really positive experience. There's no sales pressure to buy and they really took their time with us. They worked with us on the exact setup we wanted and had the furniture delivered when we needed it. The furniture is high quality and looks great. We've gotten many compliments. We will be back next year for our daughter's new bedroom set, too. read more

I recently ordered a bed for my daughter from Bed room source. We waited several weeks for delivery. The team that came to deliver and assemble had no idea what to do , parts were missing, pieces broken. We called the store while they were still there. The first question was "do they speak English?" We had to then leave the bed half put together until someone could come and lol at it then to wait again again for another few weeks for new parts. The whole experience was less than desirable. Even after the final install I had to call for decals to cover holes. This bed costs a lot of money and honestly didn't think I would have to deal with all this mess. Emailed the store and got nothing back. read more

Phil, I thank you so much for your response to my post. Your professionalism and care that my concerns were handled was above and beyond. I was more than pleased that you stand behind your products and place such a high value on customer service. Thank you again, Beth C read more

I was so happy with my experience at the bedroom source with Paul as my guide. I brought my six year old son to check out the store, and he had a huge smile on his face the entire time. The store is set up in a way to easily navigate, the choices were endless and the customer service was beyond amazing. I highly suggest stopping in here. I don't think you will need to go any further! read more

I have bought4 bedroom sets from them over the years and the quality is outstanding. The oldest set is about 15 or more years old and it looks new. Never a problem with hinges, slides, etc and made of solid wood. They have semi-customizable furniture in many shades and sizes with lots of options on style. read more

They shipped to us a floor model chair. They delivered it late (it was part of a larger order which included a captain bed. They delivered the chair in one employee's car as he lives in our area (Queens). When we noticed it was a floor model (the wheels were worn out from usage), we called them. They said they would issue us a credit and will send the same employee who dropped it off to pick it up. No credit was give and no employee showed up. I had to drive 22 mils ll the way to Glen Code Road to return the chair and get my credit. They lost m e as a customer. read more

My sectional sofa, purchased about 1 year ago is literally falling apart at the seams. I bought a 5 year warranty with "Warrantech" and I was told that a repair was not covered. BUYER BEWARE! total scam. Stay away. Can I be any clearer? read more

Have been trying for TWO days to get someone to answer the phone or return a call. This is a store? They seem totally uninterested when someone wants to buy a bed! Finally got through. They try to upsell a bit (only offering the most expensive mattress options) so ask about your options. Overall, though, once you are in contact they are responsive and helpful. read more

We spent over three and a half thousand dollars at the store on a bedroom set. Initially, the shipping was delayed for two weeks, and now we have just been told that half of the order has been damaged and will not be delivered for another 2-3 weeks. The woman didn't seem particularly apologetic nor did they seem to want to make any effort to explain what they were doing to make this right and as of right now, I still have no idea when my full order will be here. The in-store service was great, but if they can't follow up and actually deliver the furniture within a month, then I don't think that we would use them again. read more

We purchased a bed for our child from Bedroom Source. Phil Kantor was very professional, patient, polite, and helpful. He has excellent communication skills and followed up with us every step of the way up to delivery. The delivery people were also very friendly and polite when they installed the bed in our room. Thumbs Up for Phil and the Bedroom Source! read more

Excellent experience from start to finish. Luis was the person we dealt with on the showroom floor. He was patient and answered all of our questions thoroughly- no hard sell at all. We purchased a Matrix bunk bed with stairs for our daughters room(they love it). Expected to take 4 weeks until delivery/installation and Paul was able to move our date up a week. The delivery/installation crew were hospitable, timely, and professional. They called the day before to confirm and 30 minutes before they arrived. I recommend this store to anyone that wants quality and professional service. read more