My husband and I found Craig on the web and wandered into his store in an office building on west 38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision. read more

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for me, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig! read more

All around excellence. I purchased a mattress from Craigs Beds over a decade ago. I do not remember the brand but I do remember its comfort. Recently, after an operation, I required a firmer mattress. Instead of returning to Craigs Beds I went to Raymore & Flannigan which is closer to my home. Big Mistake!!! Soon I will replace the new mattress and at that time I will make the right decision based on experience. Thank you Craig Beds. read more

"Is it all right if I watch it in your bedroom, cause your bed is really nice?" - Cosmo Kramer to Jerry Seinfeld Jerry must've gotten his bed from Craig's! da Scene: Movin our kiddo outta the dorms into her 1st NYC apt. last tennant left a frame, so we needed a bed. Yelp! to the rescue, we found Craig's while downtown centrally located and popped by... almost disappointed as you should make an appt. LUCKILY, we squeezed in. da Bed: Modest selection of quality stuff, they had their process down. You talk price range, then try out several options, a fresh sheet of plastic separates you from the beds, but you get to lay down and feel the flavor. da Service: We were hopeful for a quick delivery while we were in town and they were able to accommodate, EXCELLENT!! The 3rd party delivery service was on time and placed the bed in the 3rd floor walk-up with no issues. Craig's a cool cat, check out the photography on the walls, all his and great stuff, I took one home! Deal with confidence, no high pressure sales, felt right at home. read more

Shopping at Craig's is an experience. A very New York City experience. Having previously purchased a mattress online and having to return it because I hated it, I didn't want to go through that experience again. I stopped by a few mattress shops in the city, but they were very small and many just carried the major online brands that were non-traditional mattresses (memory foam, no coils). A google search brought me to Craig's: a lot of glowing Yelp reviews, Google reviews, and a New Yorker article describing this "speakeasy" mattress shop. Given that Craig's is located right by my office, I made an appointment online. As others have mentioned, be prepared that Craig's is located on the second floor of an office building and that your appointment will be 1:1. Craig will ask you what kind of mattress you like, cut a piece of cloth for you, and place it on various mattresses as you try them. You never feel rushed or pressured. He IS chatty, so be prepared for that too. I tried many mattresses and ultimately found a mattress that I liked and placed an order (the first one that he showed me!). Fast forward to the day before delivery. I had told Craig I was moving in the morning and would need the mattress to come after noon, but when I got my delivery window it was the first one in the morning. He called the delivery company and they wanted to schedule it for the evening, but he correctly pointed out that because I was in a doorman building they might not let the delivery people up in the evening. He gave me two options: he would go meet them at my building in the morning and let them in OR he would come in the evening and help bring it up to my apartment if they wouldn't let the delivery people up. What? This is a crazy level of service. He also must have spent an hour on the phone between talking to me and the delivery company trying to figure this all out. It turned out my building was able to let them in without Craig being present, but his wilingness to go so far and beyond will not be forgotten by me! read more

I've had my mattress from Craig's Beds for two months now so figured it's time to leave him the review he deserves! Prior to my new mattress, I had a cheap memory foam one from Wayfair for about nine years, it was at the end of its life, and I was starting to get back and shoulder pain. (Also I was breaking up with my ex and told him he could take the mattress. Selfless, I know.) Earlier in the year I slept on a firm mattress at my mom's house when I was visiting, which hurt for the first couple nights, then something magical happened: not only did it stop hurting, it started to feel...good. Great. Amazing. I was falling asleep with ease, feeling refreshed in the morning, and I wasn't waking up with aches and pains. I realized that despite being attracted to words like "soft" and "foam," a firm mattress was what I needed. I looked into getting the same mattress at my mom's, but it was discontinued, and I was getting frustrated looking for something similar enough online. After doing a ton of research on mattresses, I concluded that most of the trendy online brands weren't worth it, but I also really didn't want to go to a big store where I'd be pressured by sales reps. That's how I stumbled onto discovering Craig's through Yelp, and the reviews here speak for themselves. I was intrigued by how local and unique it sounded, so I made an appointment. What a cool experience! Craig is super kind and chill, he doesn't pressure you AT ALL, and he's a really interesting guy to spend an hour or two with. I love how he mixes his photography passion into the setup of the showroom. We talked about all kinds of stuff (photography, music, my breakup lol, the kinds of characters who come in and out of the showroom) while he showed me different options. One might think a one-on-one appointment might be awkward or amp up the sense of pressure to buy, but it's the total opposite, and you can tell how much he cares about creating that kind of experience. He was really patient even when I asked to give mattresses I'd already laid down on another whirl. He cuts a piece of fabric for you and is continually moving it from mattress to mattress for you. I had trouble deciding between two mattresses but ended up choosing the one that was a little firmer, even though the other one felt more comfortable in the store. Delivery was really fast and Craig scheduled it for a couple days after I ordered at my request. The guys who brought it up my walkup apartment were professional, fast, and efficient. Zippy, easy experience. For the first couple weeks I was a little unsure. Craig told me he generally advises people to choose the option that's most comfortable in the showroom despite preconceptions about what they THINK they should get, and I didn't exactly follow that advice. So I was nervous I'd made the wrong choice and would have had to exchange it. But the fact is, I freaking love this mattress. It just required a break-in/adjustment period, and now I am in love. I look forward to cozying up in bed every night, and it's so nice to have this bit of luxury in my life. (Though I should mention that his mattresses are very reasonably priced for the quality!) I will recommend this place to friends. Totally unique buying experience and it feels like a little secret to bypassing both the overhyped online brands and completely stressful big brand stores. Thank you Craig! read more

I planned to shop around but stopped at Craig's Beds due to the high reviews and never went anywhere else. He's genuine and personable. I received the mattress literally 24 hours after my appointment. The delivery people were professional with an app to track their whereabouts. This entire process was excellent from beginning to end. The mattress itself is the best I've ever slept on. I'm having trouble getting up for my 5am workouts now because I want to stay in my new, comfy bed. read more

Craig's Beds - Summerfield Fusion Heather Plush Firm Queen mattress from Craig's Beds. - Mattresses Near Me - New York, New York

I came here once, looking for a new mattress for my mom, who lives in another state. I didn't know if Craig's normally shipped mattresses elsewhere, etc. And while my mom and I decided to go with a mattress shop that was closer to her, Craig was very helpful and informative during the time I dealt with him. Also, unlike many other mattress shops, Craig didn't come off like a mere 'mattress salesman' trying to make a deal. He struck me as very honest. Folks should note however that this place appears to be a one-man shop, so don't be surprised if the door may be locked and/or there may be no one there, when you arrive. This happened to me, but I was able to call the phone number associated with the shop, to reach Craig directly, and within a few minutes he was there to open up the door to the shop, and assist me with any questions I had. read more

Shopping for a mattress at Craig's Beds was an absolute delight! Craig made time for me walking in and walked me through his collection making sure I got exactly the mattress that would work for me. His commitment to customer satisfaction was evident every step of the way and he truly went above and beyond. I highly recommend Craig's Beds and will be returning there for my next mattress when the time comes. read more

Excellent service from Craig - we keep coming back! Delivery took 2 weeks, but the mattress was well worth the wait! It's extra firm, comfortable, and well-made. Craig gave us a good price for that specific line and model. The delivery team was fantastic, they helped move the old mattress to another area, free of charge. I can't recommend Craig's Beds enough! read more

Incredible guy, no pressure sales, just want to make you find the most comfortable mattress. Highly recommend trying him out and supporting local businesses. He is someone who cares and is proud of his product. The space is super clean, he cuts fabric for you to lie on. All over the walls are his own photos which makes it look like a curated art room. read more

Now that we've had out bed for about 6 months it's definitely time to write about the experience that is Craig's Beds. We came on a recommendation from good friends of ours who found Craig years ago on Yelp and saw the amazing reviews and gave it a try. I'm so glad we did! We went to Craig's Beds last fall (yes during the pandemic) and not only felt safe about the way Craig was hosting appointments but also really appreciated his non pushy ways of mattress shopping. He encourages you to try beds of all types and all price points and is genuine in that he wants you to find a bed that suits your real sleeping needs. We had stopped in a competitor (one of the big ones that advertises with podcasts) the night prior and while we had a perfectly fine experience with the competitor it really was nothing compared to Craig's variety of mattresses and service. We ended up with a Summerfield Lexi and are very happy with the price and the delivery was easy and seamless especially for pandemic times. If you want a real deal, somewhat old school, way of buying a mattress in New York City I highly recommend making an appointment with Craig. read more

Easily the best mattress shopping experience anywhere around! Got my mattress delivered in less than a week and have slept well ever since.

Second time purchasing a bed from Craig. The one I bought 8 years ago is still going strong! Honestly, Craig has the most comfy AND affordable beds on the market hands down. I actually made a mistake and purchased from a different company a high end bed in a box for our upstate house and my back has been killing me so had to get rid of it and hence decided to call him up again to get something similar to what we bought 8 years ago. One week sleeping on this new mattress and I'm a new woman. Craig is very knowledgeable and so sweet. If you want to test out the beds he has a showroom and takes everyone's safety very seriously. You cut your own fabric he provides that you use on the sample beds to lay on and test. read more

Craig's Beds - We went for the queen sized "Tiffany". It's medium/firm Ans super comfy - Mattresses Near Me - New York, New York

Update to my review! I just got my king sized summerfield mattress (the Noelle) this weekend, and everything went swimmingly. The delivery service called me the day before to confirm the delivery window (9-11am on a Saturday). The delivery people actually came to my house around 9am and the entire move took less than 15 min up two flights of stairs. FYI I love in Southern brooklyn so it's probably closer since they're traveling from NJ. I've been sleeping on the bed for a few nights already and I'm so glad to not be constantly elbowing my husband. The memory foam is great for not disturbing each other when one of us (me) needs to get up in the middle of the night. The bed is firm to my liking (i tried it out in the showroom) and I sleep on my back and sometimes on my side. Even though I've always loved Simmons mattresses, this summerfield is half the price and comfortable. So i'm pretty happy with the deal and is also nice to deal with someone whose invested in their brand. read more

Wonderful local alternative to chain bed store hustle. Own brand beds better than national brands, reasonably priced. Caring service (you decide) by owner, appointment only, actual on-time delivery. read more

I just moved to NYC and went my second day to check out the beds. This place is highly reputable and I found it from various list. The service was smooth and insightful! I got to lay on multiple beds until I got to the one I liked. The bed arrived a little over a week later via delivery and I'm so grateful. Would recommend to anyone just loving to the city and in need of a bed! Also make sure to check out the great photos on the wall. read more

Choosing the right mattress is one of the most important steps to getting a restful night's sleep. Choosing where to buy your bed is even MORE IMPORTANT. In 2014 I needed a bed. After visiting the big box stores, I found Craig's Beds online. I took a chance, made an appointment and I am so glad I did. Craig is not a salesman, he actually has knowledge about mattresses and how they are made and what would work best for you. He is not a salesman and I mean that in a good way, he encourages you to lay down on each bed and try them out with out pressuring you into one bed or another. He informs you and lets you make your own decision. Fast forward to 2020-21, our bed developed a davit larger than 1.5 inches in depth. I emailed Craig and even in the middle of the pandemic, he replied and was able to resolve the issue. The personal touch, his customer service, the fact that the owner of the business will personally return your phone calls in this day in age is UN-HEARD OFF. I have and will continue to recommend Craig's Beds. Craig's Beds will be the only place I will ever buy a bed from the future. read more

Purchasing our mattress from Craig was a great experience. He clearly knows his product better than an average salesperson as he has developed his own line of mattresses with similar quality to a high quality name brand competitor. that he also sells. His showroom is inviting and full of great pictures of New York City. He spends time working with each customer asking thoughtful questions to help direct them to a mattress that best suits their requirements. Finally, the mattress we bought is excellent quality and we love it after spending the past month sleeping on it. I highly recommend buying your next mattress with Craig. You won't be disappointed read more

I have to echo the sentiment shared by others here about the excellent service they provide at this little, unassuming place. First off, don't be surprised when you walk in. This place is SMALL. The sample mattresses are lined almost directly next to each other. But don't let appearances fool you. The folks here are experts in their field, and as others have said, they don't pull the salesman bullshit on you. The place is appointment only and I can see why - as they really take the time to figure out what your sleep preference are and do a great job of explaining the differences and nuances of various mattress types. They also don't rush you, which is great. That means if you really need to lay down on each mattress for awhile to get the real "feel" feel of each, they totally understand. Often times, many people make the mistake of plopping down on a mattress briefly (sometimes just to get pesky salespeople off their backs) and make a rash decision on something that will have a big impact on your well-being, given how much time we all spend on our beds. After getting a lot of insight on the different types of mattresses they have, I feel pretty good about making an educated decision once I make my choice. Will post an updated review on the rest of the experience, but I definitely wanted to echo the solid reviews about this place. read more

So so helpful! Rather a bargain for NY as well, this included free delivery. Come and shop with Craig

During this uncertain time (COVID19), Craig was extremely helpful in assisting me in buying a new mattress and getting it delivered within the narrow window I needed. Not being able to see or feel the mattress beforehand was very stressful for me, but Craig was very knowledgable and took the time during our multiple phone calls to talk me through my decision and the ordering process. He made me feel comfortable enough to trust his judgement on this large purchase. Even when there was some miscommunication with the 3rd party courier and my delivery window unexpectedly got changed, Craig was willing to go to my new apartment himself and meet the delivery truck to accept the mattress and then set it up for me once I was able to get there. Needless to say-- I highly recommend Craig's Beds. read more

It's in Ste 605, not 606!! 605 will scare you because it's currently empty. The woman who was helping me (didn't catch her name) was incredibly helpful and nice! Selection isn't too big but they constantly rotate the mattresses to ensure they have the best ones in store. Mattresses also come with two free pillows! read more

Craig is the real deal. He deals in real quality mattresses (old school spring included). Setting up the appointment to view beds was easy online and it's a personal 30min experience just between him and the buyers. No BS or pushy sales tactics, he let's you try what he thinks fit you based on your preferences and let's you decide if you like it or not. Also, he's a great conversationalist and photographer as you'll see his award winning photos hung throughout the store. Prices are the fairest valued I've seen after doing extensive research online as he really combines affordability and quality. Delivery was also very smooth. We've had our queen size mattress and box for a couple days now and so far we're satisfied, hoping it stays this way. read more

Can't fault them! Not only do they have some great beds at prices well below those on offer for comparable products from the other major outlets, but the service is perfect. I rocked up at their "store" in midtown only to find it was a showroom tucked away on the 5th floor of an office/factory building. Headed up without an appointment and called the office number just as Craig was coming back. An unrushed experience trying out beds and no pushy sales - Craig would rather tell you about his photography passion than sell you a bed! Finally settled on a King Size Summerfield Tiffany Fusion - a real coil mattress with an added gel layer. fabulous! Order processed (after a slight hiccup in store that was professionally resolved) and confirmation email received with promised delivery date and a process which was followed to the letter - logistics team phoned me the day before to confirm 2 hour delivery window, then called on the morning of the delivery to confirm they were 20 minutes away, bang in the middle of the promised time slot. Mattress delivered to apartment, packaging removed and gone within minutes of arrival. No Fuss, no hours of waiting in...Sweet job! read more

We had a one on one appointment selecting the mattress that would be right for two bedrooms. The delivery was professional and timely as scheduled. We are very happy with our choice read more

We purchased a mattress from Craig's a few weeks before the pandemic, with delivery scheduled for some time in April (mid-quarantine). As our delivery requests changed daily, Craig was super accommodating and helpful. He was still able to deliver the mattresses, and the messengers were very safe and took all necessary precautions (gloves, masks, etc). We ordered the Jennifer, which we've had for a week now, and it's safe to say that it's the most comfortable mattress we've ever had. We've been sleeping like babies! We'll never go anywhere else for a mattress. Thank you Craig! Ps. When we bought the mattress Craig took us on a VIP tour of the Empire State Building. read more

I needed a bed in less than a week and Craig made it happen. Amazing bed and excellent customer service! Highly recommend.

I recently moved to NYC and wanted a mattress to be delivered on the day that I arrived. I shopped around online for quite a while and eventually stumbled on craigsbeds.com, and found a Simmons mattress described to be the equivalent of the W Hotel mattress - a mattress to die for. And the price was very reasonable. I called Craig's Beds and spoke to Craig and he told me that if I placed my order by a certain date, he would have the mattress delivered by the day I moved in. A few days before I am to move in, I get an email from Craig saying the mattress won't be delivered until a few days later. I was not pleased by this news. Luckily, Craig is someone who understands the importance of customer service. Instead of just telling me to figure something out, he personally brought over a brand new Aerobed the day I moved in that I could use until my mattress arrived. I highly doubt Sleepys or any other major mattress dealer would have done that for me. When my mattress did come, it did not disappoint. It is really, really comfortable and I am thrilled with my purchase. Craig's Beds showed me that customer service is not dead and that it is possible to have a pleasant mattress purchase experience. Also, Craig was kind of obsessed with my apartment. If you're reading this, Craig....no, you can't move in. :P read more

Bought this bed with my ex true love, Rick. The bed is still here. Rick ain't. But that's not the point. Let's stick to the good part: Craig's beds. Though the room where Craig sells his wares is small, his charm and care are vast. He's not a sleaze. You'll feel loved and your faith in men will come back. You'll be in good hands... not like that time me and Rick went to Snakes on a Plane and his hands got sweat on the trail mix. Don't just show up at Craig's door. Call him first to set up a time. Here's a man who picks up the phone. And when you get there, he might be on his Mac, but you can bet it won't be porn on the screen. Craig will have you test out beds. He'll lend an ear and help you find a bed that meets your needs. No, Rick, cheese in bed is not a need. To sleep on my bed from Craig is to be on cloud nine. To be with Rick is to be in hell. Craig is a god in bed ... not in the way that you would think. GET IN BED WITH CRAIG. read more

Amazing mattress, amazing price, amazing guy. Craig really IS passionate about beds. By comparison, these Sleepy's salespeople are like used car salesmen; Craig could not care more about getting me in the perfect bed for ME. After years of spending a grand on mattresses which ended up denting, bubbling and killing my back, I was determined to buy a nice memory foam bed, at any price. I spent a month going to awful Sleepy's every day during lunch and took a 20 minute nap on a different bed every day. Finally I decided Comforpedic was better than Tempurpedic due to how much more breathable it was (Tempurpedic was just too hot to my skin). Also the build quality seemed superb. By the miracle of miracles, after calling ten different mattress retailers in the country, I managed to stumble upon Craig's bed. Craig told me he had the entire new line of Comforpedic's in a midtown showroom and i could stop by and try them all, and I did. He walked/talked me through the different firmness and quality levels in all the beds and offered me a price WAY better than anyone else in the country could match. I was slightly skeptical at first but everything seemed above board and Craig is one of the most genuine people I've ever met. A couple weeks later, my bed arrived and my life has been pure bliss ever since. It is perfect, I sleep perfectly. It's a beautiful mattress as well and you can just feel how substantial it is the moment you lay down. Several months later I sent my cousin to Craig and he got exactly the same service and results. I will never buy a bed, nor allow any person I know to buy one anywhere but with Craig. he has completely turned this business model on it's head. Sometimes the little guy wins. "And David put his hand in his bag, and took thence a stone, and slang it, and smote the Philistine in his forehead; and the stone sank into his forehead, and he fell upon his face to the earth". read more

When my wife and I got married, we were just about to move into our new apartment. The string of events definitely made us look to save as much as we can in terms of furnishing our new home. We decided to upgrade our old Queen sized mattress to a King sized one as our new place had enough space to accommodate it. Sadly we all know how costly furnishing a new home can be when you have to replace everything, so much that we almost gave up our plan on buying a king size bed due to strapped budget. Like all bargain hunting consumers we went to the usual brand name stores such as Sleepys/ Macys/ Raymour Flanigan and others too. We found beds that we liked but prices were way over our budget. Just before we gave in on our search, a friend who bought her mattress from Craigs told me about this place. We were skeptical at first, thinking it would be a waste of time for us to keep searching for our dream bed since all bed store are the same, but we stuck with our gut feel and went. Well, all I can say is that we've had the bed for a couple of months now and I'm an extremely happy customer. Super competitive prices, reliable delivery and best of all, super friendly service. No hidden cost, no hidden agenda, this guy is solid. Unlike any bed salesman you will ever meet, he does not push you to make the sale or sell you a higher priced item. He went out of his way to help us search for the exact mattress that we wanted, at a price that matched our budget. Sounds too good to be true? I couldn't believe it either! Craig is such a great friendly guy that I would recommend him to anyone who's in the market for a new bed. Oh and don't forget to bag those awesome FREE pillows on your way out after making your purchase, they are almost as amazing as Craig himself! read more

We had the best experience with our salesperson, Sara. She was incredibly patient, friendly and informative. Her knowledge of the mattresses we tested was apparent and made our decision super easy. We've been searching for the perfect mattress for years and were referred to Sara by a good friend. We couldn't have been more pleased - she steered us in the right direction and we feel confident that we'll rest well every night. Yay for Summerfield mattress and especially for Sara!! read more

I accompanied my boyfriend on his search for a mattress store one day, and this was the first and only stop we made. We went on a sunday and I must say, I was pretty skeptical about finding anything at somewhere other than a generic Sleepy's. It didnt look like a typical mattress store and you had to call his number (since we didnt go during showroom times) so he could come down and open the door. Luckily there were two other people who made the call, so we piggy backed on their appointment. Although I envisioned a bad experience, it was all uphill from there. Craig is quite the character and meeting him was enjoyable from the moment he came down to open the door up until when we had to leave. I dont know what kind of sorcery he used but he managed to fit all those mattresses in the room! How he doesn't have the urge to constantly belly flop on these beds is beyond me. He asked alot of questions such as our budget and how we normally sleep as we were to help us find the perfect match. We spent about two hours taking an afternoon siesta there...clearly for testing purposes - I swear! The whole time, he wasnt pushy about us buying the mattresses - in fact he insisted that we check other locations if we wanted. Unlike most business owners, Craig was actually very honest and has a great sense of humor. He managed to help us and several other customers who came to visit, as well as the phone calls he kept receiving from new customers. Not once did I feel neglected while there. My boyfriend ended up deciding on a mattress after two days of thinking, and went back on Tuesday to place the order. Craig said he'd tried to get it delivered on that Saturday and he definitely pulled through. True to his word! I'm so impressed that I will definitely be buying my next mattress from him and referring others as well. My boyfriend actually said that he wants all business people to be like Craig. Buying from him was actually a fun experience. It's so nice to know there are knowledgeable, honest, fun people out there to do business with. TL;DR - If you're looking for a new mattress - Craig is your guy. He is honest and fair with quite the sense of humor, who will even offer to run down and get his customers coffee. You wont regret getting a bed from him, and if you're lucky, you may even get to throw around his toy foam football. read more

Craig is awesome! He worked tirelessly to get me happy. We had a couple of hiccups that were uncontrollable, he was solutions oriented and never skipped a beat. He checked in with me frequently, was incredibly communicative and made sure I had the perfect mattress. I just moved to the city after graduating from college and I could not be thankful enough to have shopped with Craig. He truly is one of the kindest and real people you'll meet, plus you can shop small and support a local business. Look no further than Craig's Beds. Did I mention he's an INCREDIBLY talented photographer in his spare time? I will be recommending him to everyone I know! read more

My wife and I purchased a mattress set from Craig earlier this week after looking around at other stores like Macy's and Sleepy's. The whole experience was fantastic. Craig takes the time to personally help you find the perfect mattress, unlike Macy's where the salesmen are helping multiple people at once and they just try to sell you a bed to collect the commission. Craig went out of his way to make sure we were happy. Our apartment building is very strict on when they will accept a delivery and since we were going to be out of town a few days after getting the bed, Craig made several calls to the shipping company he works with to ensure that we could get the bed delivered the very next day (and for free). It arrived the next day at 11am in perfect condition. The delivery people were super nice as well. You will need to call him to make an appointment before visiting the showroom because he wants to make sure everyone that comes in gets his full attention (we called at 2pm and got an appointment the same day at 3pm). Craig called us the day after we purchased the bed to make sure that it was delivered on-time and we were happy; good luck getting Macy's to do that. Something else you won't get at a chain store, Craig will give you his cell phone number so you can call him personally if you ever experience any issues with the bed or ever have any questions. His prices are better then or equivalent to any chain mattress store and why would you give your money to a chain when you could support a local small business. I would (and will be) recommending Craig's Beds to anyone looking for a mattress. read more

If you need a mattress go to Craig's Beds! I just moved back to NYC and I didn't want to deal with the salespeople at mattress stores. They are so shady. The last time I bought a mattress the guy was like "I gotta feed my family blah blah" when he was trying to negotiate and sell. So what did I do? I turned to the internet and I found Craig's. I don't want to write a long review because you won't read it all. But seriously go visit Craig's. Call for an appointment. He's got people coming in and out all the time. The place is small but has everything you need. Craig won't sell you on anything. He prefers to sell his own line but he stands behind the product. The mattress I got was solid. Prices are reasonable. Could I have gotten a better price from him? I don't know. Wasn't worth the hassle. I was happy paying more because he made sure I was happy. I had a little problem with my mattress because of the delivery guys messing it up. I emailed Craig and although I didn't catch it when it was delivered, Craig swapped out the mattress for me. 100% customer satisfaction. Great customer service. Craig knows beds. He's like an entrepreneur that just wants to help people sleep better. He treats every customer the same. He didn't have to exchange my mattress for me but he did with no hesitation. His entire team is awesome. And the delivery service is 5 stars and comes right on time. Craig is the man. And his mattresses are awesome. Go see him and your life will be forever changed. read more

Couldn't have asked for a more pleasant experience. Craig was really attentive to all my needs/concerns and responded to each of them with immense kindness. I never thought shopping for a bed could be so delightful, but Craig proved me wrong. I would highly recommend anyone to him and would dare say that you're doing yourself a disservice otherwise. read more

Craig is a really nice and interesting guy and an expert at what he does. You won't find any other mattress business in Manhattan that gives you such individualized attention. The process feels like going to a mattress doctor! He helped me find the perfect mattress and I've never slept better. He definitely cares way more about making the customer happy and actually finding the right mattress versus selling you the most expensive one! The delivery ended up being a little complicated and taking longer than expected, but in the end it was totally worth it to get the perfect mattress! read more

My friend recommended this mattress dealer to me, and I am so glad I took him up on his praises of Craig. I went last night and was surprised at how simple and easy the mattress buying process could be with the right place. Just like the other reviews state, Craig was courteous, personable, and laid back and didn't haggle me for a bed. He kept a nice, light conversation, and let me try out the beds I was interested in. He answered my questions, but didn't push me to making a decision, which was so nice compared to my experiences at other showrooms. The bed was a GREAT price, too, which surprised me. I had tried similar beds and was looking at twice the price that Craig offered me with the mattress AND delivery. He was wonderful at being conscious of my budget limitations, and guided me through to help me pick a bed I could have passed out on in the room happily. He's even going to help me see if I can get my bed early so I can move it into my apartment the day I move in. I also liked Craig's quirkiness, and we finished my appointment with throwing a football around. Talk about customer service! There was a hiccup with my mattress delivery on the day they told me, but Craig was sure to find out what happened, and how to make sure I got it the next day. It's just as it was in the storefront, which is awesome, and I am very happy with the customer service, as well as the ease of business. read more