Coco-Mat

Don't come into this place thinking that you were going to just grab something and walk out with…read moreit. Much like good food good furniture takes time but you will be very happy with your pieces when they arrive. I was blown away by the thorough amount of rendering that the sales associate did with me to ensure that I could get as much of A sneak preview of how my space would look and feel before actually ordering. Also if there are any issues with any of your furniture after the fact the service department was kind polite and prompt. I've ordered couches and ottomans and dining room tables and bar stools and bedroom sets from this company and I have been happy every single time .

The lady sales agent mysteriously took a phone call right as she was helping me and no one else…read morecame to help me instead. Then, she was supposed to email me details of a quote and never did. Complete waste of time. I will never go back there again

See all

Kaiyo

4.2(855 reviews)

1.5 mi•Kips Bay

I was holding my breath when I was putting the other through full stop due to the amount of bad…read morereviews. Indian, turn out to be my best decision in purchasing furniture so far. Because the so far came with such a good deal. The product I bought with has the condition of Like new, So I went through the website to make sure of the condition I expected. I also check out all the policies , including how to return the products and how much they charge for such a process. I booked the delivery date in advance and kaiyo gave me a 4-hour delivery window, which they made it on time. They sent me a notice through SMS 15 mins prior to their arrival as well, so I had enough time to prepare. The items arrived, and the staff brought it up to my apartment (building with elevator). They unwrapped it and were very friendly at any point when I wanted to examine the items. I looked through everything. Even the coffee table I bought with the condition 'gently used' looked like new-ish too. Very very pleased. Hope this review will help people make good decisions when it comes to saving and protecting the environment.

Ive used Kaiyo a few times and basically if you're buying something- its great. But if you're…read moretrying to sell something on Kaiyo its a ripoff. We bought a $3000 vintage sofa and tried to sell it back through them a few months later. You can either consign with them (only get paid if it sells), or they can give you a flat offer. They offered us $150 LOL for a $3,000 massive vintage sectional. Buying is great though. Ive gotten great deals on Vintage eames pieces for clients. Will never sell with them though.

The Terra table-- sold for about $85 less than what I paid for the same table.

See all

Room & Board

3.7(89 reviews)

1.3 mi•Chelsea

Stopped in to look around and ended up finding a few pieces I liked. The layout made it easy to…read morebrowse and the place was pretty clean. Staff were around if needed but didn't hover, which I appreciated. Prices were a bit on the higher side, but overall it was a good experience.

Great designs and $$$, but too bad they won't take any responsibility for defective furniture. My…read morehusband and I saved $$$ to purchase a few pieces for our new apartment, and we love them. However, LESS THAN A YEAR LATER, the steel bench is rusting. I contacted customer service and sent photos to which they responded, "It must be moisture, that's why it's rusting." My guests, who are not frequent, put their shoes in the cubbyhole. They certainly do NOT put soaking WET shoes for days in the SAME CUBBYHOLE to make it rust this way. Otherwise, this is where I store my cookbooks. They offered me an outsourced furniture service to 'fix' the issue AT MY COST. The fact that they won't listen to me, or admit this is a faulty piece of furniture, and help me replace it is mind-boggling. For over $700 and Less than a YEAR in my home, NOT EXPOSED CONSTANTLY to WET SHOES makes ZERO sense why this is happening. And instead of being of assistance to keep me as a customer who has spent over $3.5k at this store, it is just sad and VERY BAD service. One would have to keep a wet rag in place for this to have happened in this amount of time.

See all

west elm

1.9(412 reviews)

I showed a sales associate an image of what i wanted to order on west elm -- i asked if these two…read morepieces can be connected. she said yes. The furniture delivery people do not assemble these items, nor do they come with an instruction manual. I'm paying over $2000 for these items -- why is it not coming with a manual OR why aren't the delivery people connecting this product together? AND if this is the case -- why did the sales associate not mention this information?? very upset.

As if you needed another reason not to shop here...anyone that's been paying attention knows West…read moreElm isn't the greatest quality, in fact often it's terrible. In recent years they've tried to change that opinion and have some decent things now. Which brings us to my issue - I ordered an entryway console and paid the extra shipping fee because it was a heavy item. The next level of service is a white glove service where the unpack, build and place your item. I didn't need that since UPS brings packages to your apt door and I could take it from there. This package was shipped with William Sonomas service - no tracking, no nothing. They dropped an 80lb box that was almost 4' long and awkward a step inside my apartment building lobby. No doorbell ring, no nothing. This thing was impossible to move without assistance. So they're still a terrible company with questionable quality pieces, but now their service sucks also.

See all

Crate & Barrel

3.2(30 reviews)

1.2 mi•Flatiron

Crate and Barrel was one of the many stores I looked for a chair. Before I decided to squeeze a…read morechair in my small studio I sat up in my bed to watch TV. Because my furniture is white and my mother's favorite color was teal blue I fell in love with this expensive chair. At the time I didn't realizes I had an allergy to down. The cushions are down filled. I was miserable. I've had the chair 11 years. It's hard on my butt and just plain uncomfortable. Although I love Crate and Barrel I won't buy furniture here at this time. I'm still recommending if you can afford but don't purchase using my criteria! My mother didn't have to sit on this chair in her old age!

Decent size store but every other thing I touched had a dead moths or. A live one that flew away. I…read morewas sooo disguised I left without making a purchase and wondered if I was brining any moths home with me Yuck

9/19/2025

Open space - 9/19/2025

See all

New 2023 Flatiron location.

Pottery Barn

1.8(57 reviews)

1.3 mi•Flatiron

Pottery Barn is a good brand affiliated with William Sonoma…read more We've acquired a few pieces at different times that compliment the eclectic style of our home. - Pricing is fair. - Sales are good. - Delivery of furniture pieces always arrived before time. - Received excellent White Glove service. - Customer service is tops. * * * * * Easy peesey Five Stars * * * * * Thank you * * * * *

This store is always very empty, the guy who worked at the entrance didn't even say hello/ goodbye…read moreand was very rude to me. This company doesn't deserve your hard earned money

1.9 mi•Koreatown, Midtown West

Autumn leaves - 9/19/2025

See all

It's pretty but very empty all the time... not sure how they afford rent

Furnish Green

4.6(67 reviews)

Walking through Chelsea, Furnish Green's window caught my eye. Reminiscent of the fun antique…read moreshops from the Village circa 1970s and '80s. A lot of kitsch. The store is filled with collectibles: furniture, pottery, lamps, art, '50s dresses. Well-priced ..... considering it IS Manhattan. A particular painting caught my eye. With no more space in my apartment -- the walls are filled! -- I was thinking of a friend. Art is personal. Never a good gift idea. What I love, most people don't. Except my daughter whose artistic taste frequently jives with mine. The proprietor directed me to their website, which showcases items in their warehouse as well as what's in the shop. furnishgreen.com Well, the original oil (from the Democratic Republic of the Congo) isn't what my friend is looking for. She said it would work for her house in Colorado, but not her studio in NY. Oh well. I tried. Check 'em out!

I always pop in to this shop to see their ever changing collection of great vintage furniture,…read moredishes and ephemera at very reasonable prices. If you're into retro decor, this is the place! Very helpful staff too!

More great finds and a awesome salesperson

Candles and baking accessories

See all

Fun items from the past

Williams-Sonoma Home

3.1(13 reviews)

Rejuvenation, a store owned by William Sonoma in Chelsea, used to be a good store but fallen in…read morestandard due to a manager/staff of the store whose billing ID is G Costa, he wears a mask and did not wear a badge. He from the beginning was impatient in answering our questions about items and was showing attitude for no good reason. We had a terrible experience in their store when we tried to order goods worth more than $3000. He made a mistake in the order. When we asked him to cancel, rather than cancelling the order, he made a duplicate order without notifying us. Our card was charged twice without our approval for the duplicate order. He, after making the duplicate order, told us that we should come back and return the duplicate item when it arrives to get back our money. We were surprised that our card was charged twice without our approval although we were standing in front of him when he was putting in the order. We asked him to cancel both orders as we did not want to come back to return the duplicate item. At that point he became even more rude and was extremely unhelpful. He said the store manager was not around to resolve this dispute, although it seemed he was the store manager. He didn't seem to care that he lost a customer who was ready to buy goods above $3000. This staff should be held responsible for not only losing a customer forever for Rejuvenation and ruining William Sonoma's reputation but also because he was non-transparent to the customer and charged their card for a duplicate item without their approval. Be very very careful when you order anything in the Rejuvenation store and double check what they are charging on your card. We still haven't got back our refund that was charged on our card without our consent.

Williams Sonoma Home @ 104 7th Avenue…read more This Williams Sonoma is located in a neighborhood that my daughter and I frequently visit to shop. We always stop in the Williams Sonoma Store and this Home Store. The furniture is beautiful. They have bedding and bathroom merchandise in addition to lots of nick-knacks. If you catch a sale on sheets that's good, otherwise their merchandise is pricey. I always head for the section of the store where they have the permanent markdowns. It's a nice place for me to dream about home decorating. Plus I always use their bathroom!

France & Son

2.7(418 reviews)

Great stuff at excellent prices Showroom lovely…read more Offers white glove delivery and great discounts Nora was a fabulous customer service person 5++++ STARS

Ordered 4 different times from this company. The first 3 deliver deliveries arrive, and I had no…read moreproblems with it. The 4 delivery (February 2025) arrived as an oblong table instead of a round table. It was damaged during Transit or it was sent out damaged. I tried to get my money back and they wanted to keep over 25% because I returned the item to them. I worked with my credit card company for over a year, but did finally receive my money back through my credit card company. My issue was finally resolved on April 22, 2026. But believe me, I had to put a lot of work in with a lot of phone calls a lot of emails and faxes

See all

ModShop

3.5(46 reviews)

1.3 mi•Flatiron

Great store. We've purchased a couple of items (couch and an ottoman). The service is very good…read more(Edwin is the best) and they take the time to work through various options since all the furniture is made to order. Do some research online then come into the store to see/touch/sit on the items your interested in.

Service is abysmal and quality is laughable…read more It. took 16 weeks after placing an order that estimated a 10-12 weeks to hear from them. I had to call repeatedly and emailed - radio silence for weeks. Finally they got back to me and it was a week of back and forth trying to figure out where my order was and when it would arrive. When the shipment arrived it looks cheap and plastic. Hardly worth the almost 3 grand spent on it.

See more unrecommended reviews

See all

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

34 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Ioannis S.

9 years ago

I had a delightful experience at Coco-Mat Soho. When I walked in, I was greeted by the associate Zografos, who made feel like I was home. The store is greatly designed, and it is nice being there. Zografos offered me delicious Greek tea, and then he explained to me all possible combinations of bases, mattresses, etc. I tried all possible different combinations, based on my needs. On that same date, I made my order with Zografos, and I purchased a Queen base (comes into two parts) and mattress. Zografos made sure in store that I was getting exactly what I needed, and I was confident that I was making a great decision. The ordering process was a breeze. Zografos made sure that I was always up-to-date regarding delivery etc. I visited the store once more to verify some other details, and I had the same great experience. The quality of the base/mattress, praised by Zografos, is actually amazing. The delivery process, was also extremely professional. Zografos even made the trip to my house to make sure that everything was going according to plan, something that I really appreciated it. I waited a few weeks to write the review (I received the mattress on 2/20/2018) to make sure that my sleeping experience was as good as advertised. And indeed it is! I sleep like a baby every night. I am really thankful to the brand and to Zografos for this. I am looking forward to continuing enhancing my bed/mattress from Coco-Mat. I really like the fact that everything is so modular. You can start with a basic combination, but then you can enhance it with more layers, headsets, etc. Thank you Coco-Mat and Zografos! read more

Matt G.

311

8 years ago

I wanted to really give the bed a test run before I made my final review and after a few months of sleeping on a Cocomat I am very satisfied with the purchase. Zografos provided excellent service and allowed my friend and I to try out all the different models they offer. He offered us delicious iced tea as we tried out each bed. We spent a few hours in the Soho store and Zografos was extremely patient and friendly. He also was very knowledgeable about the different materials that make up a Cocomat I came to Cocomat looking for a different experience from my mattress. I was looking for a "natural, organic" feel and Cocomat's signature is "sleep on nature". Since sleeping on the bed, my quality of sleep has greatly improved. I fall asleep quicker and I'm in bed earlier than I ever have in my adult life. I sleep with a smart watch to gauge my sleep and before Cocomat, I was only getting about 4 hours of quality sleep and not much deep sleep at all. From the first day of sleeping on Cocomat, I am getting on average 7 and a half hours of quality sleep and optimal deep sleep according to my sleep app. Bottom line, I am not just happy with Zografos and Cocomat, but relieved as I have had insomnia most of my life. The bed has solved any sleep issues for me. Thank you Zografos and Cocomat! read more

Adam H.

9 years ago

What an experience. Top to bottom great sales and purchase. We entered the store not really knowing much about the mattresses we were looking at nor did we have any intention of leaving with one but after a very thoughtful and courteous walk through of all of the different types of mattress, topper combos we left with our mattress on order. As former temperpedic users we have experience in the mattress buying world, a difficult realm to navigate for anyone and usually a high pressure /bulk info experience. Stelios was a wonderful host, tour guide, advisor, and an all around great salesperson, also he was a great sport as we worked through the details of purchase and delivery long after the store had closed. My wife got a haircut in the midst of the mattress education as the store had connected with a Greek stylist who was dolling out trims for anyone interested, a very unique experience to say he least. We are thrilled with our CocoMat and look forward to the many years of solid sleep it will provide. It's nice to know that there are companies out there that still value the sales experience and have confidence in their employees to be a good representative of those beliefs. Hats off to Stelios Kapantais for a great experience and a solid decision. read more

deborah w.

681

9 years ago

Walking into Coco mat, you are greeted with an ease that inspires deep comfort. . As professionals, artists, and discerning customers, we appreciated the level of individual care that our salesperson, Zografos, exhibited. Cocomat was unique from any other furniture store we entered, distinctly different. We are building a large home in the desert and need quality, comfortable furniture. The salesperson, Zografos greeted us with a buoyant, personable, and knowing attitude, without a hint of arrogance as with some of the other Soho establishments. We felt honored and heard. He proceeded to explain his product and why it was superior to other mattresses. The POINT that seriously sets these guys apart is the sleeping room! Yes, a room that you can TEST the bed of interest for 4 hours! Hahaha, how wonderful is that! You get to sleep there in a darkened, well appointed room for 4 hours. The entire experience was immersive, gracious and intelligently wrought. Zografos is passionate about his product and felt like a friend. I'm writing this review because of the above and beyond nature of him and the brand he represents. He even gave us parting gifts! read more

Greg D.

8 years ago

I was in the market for a natural latex foam bed made without chemicals and free of fire retardant. I had done my research and knew that the Dupont method used many decades ago was best for mattress longevity and superior to how they are made in mass today with plastics. I had found a vendor in VA but happened to come across CoCo-Mat in SOHO on one my walks. I found their sales force to be knowledgeable and their beds of natural material - so no off-gassing. I'm fairly picky and take time to do my homework. Charles Watson met with us each visit and proved incredibly patient and super hospitable. We made several trips and each time we were greeted with warmth. Needless to say, we ordered a Coco-mat along with two new pillows. We look forward to its arrival and wish Coco-Mat and Charles the very best. read more

Fatme H.

6 years ago

i bought coco-mat mattress (Atlas and Iviskos) because it's top quality and very comfortable to sleep on. but their two pieces mattresses create a bump in the middle which is harder than the sides. when you sleep in the middle you clearly feel it's tougher and creates kind of a slope where you fall on the sides while sleeping. i have made a complaint to the quality center and they changed it twice but still the same bump in the middle and sagging on the sides. when you open a case through the quality center all they do is to send someone to check how even the mattress is with a spirit level and replace it. i asked them to replace it with another one and i would pay the price difference but they insisted on not allowing me to buy a different one. after all, im still uncomfortable on a $2k mattress. pity read more

Claire T.

10 years ago

I had been scoping out Coco-Mat products for years and recently finally decided to make my dream of sleeping on a Coco-Mat come true. I am a side and back sleeper and the problem for me with most mattresses is that they make side sleeping painful as they put pressure on my hips. With the Coco-Mat's soft, cradling feel, I am equally comfortable on my side or back. Additionally, the mattresses are very cool, almost like air circulates not just above you but also below. Because Coco-Mats are indeed an investment, we revisited the store several times before making the final purchase. I appreciated how helpful and patient the store manager, Stelios, was. I am so glad I finally invested in a Coco-Mat and am sleeping better than ever! read more

Aphrodite N.

8 years ago

The minute you walk in to Coco-Mat in SOHO you sense beauty and peace. There is warmth and care in the air. The manager Zographos welcomed me. Immediately, I felt at home by his attentiveness and knowledge. It is no coincidence that on one of the walls there is a sign, Philoxenia, which in Greek means friend to a stranger. This is Coco-Mat's philosophy. I was a stranger who was made to feel at home. He offered me iced Greek mountain tea, pistachios, dried fruits and nuts which are available for any visitor. What a wonderful experience. I will recommend my family and friends to visit Coco-Mat for their home furnishings. Under Zographos' care they will feel like honored guests, not just clients. read more

Olga A.

8 years ago

If you appreciate a good night's sleep in a bed made of natural eco-friendly material give a try to the Coco Mat mattresses and furnishings. The showroom comes equipped with a private bedroom suit where you can enjoy the comfort of the bed in complete relaxation. From the moment you walk in you feel the special warmth of renowned Greek filoxenia. The manager Zographos Zografos and his staff welcome you with a glass of mountain Greek tea, Greek bites and a broad smile! I love shopping there! It's a special experience! Besides offering great products, Coco Mat contributes to the arts and community life in New York. Check out their calendar of events in their beautiful showroom! read more

Maria O.

9 years ago

Brad from Coco Mat is extremely knowledgeable and accommodating. He made my experience in the store an absolute pleasure. The pillows are AMAZING! My husband had purchased me one of their pillows for my birthday and as fantastic as that pillow was it was not the right pillow for me (I'm primarily a side and back sleeper). Brad told me to bring the pillow back and he took the time to show me the best pillows for side and back sleepers explaining the difference between every single one of them. My pillow was replaced with what I consider the MOST AMAZING pillow ever. I have no more upper back/shoulder pain! Thank you Coco Mat and Brad...fantastic experience! read more

Angela K.

9 years ago

Coco-Mat in SoHo is an amazing hidden sanctuary located on Mercer. You'll get to escape the hustle & bustle of the city while looking for the pillows & mattresses of your dreams. Zografos was not only incredibly knowledgeable & helpful but he let me take my time and I didn't feel rushed or pressured! He literally can answer any question you may have about the brand & products. The suite is stunning and allows you to truly test out their best mattress by taking a nap - for up to 4 hours! AMAZING! I highly recommend this brand to anyone who wants a completely customizable sleep experience and all products are totally handmade & natural! read more

George T.

8 years ago

I am in the market for a mattress and stumbled upon a very cool organic mattress company called Cocomat. From the minute i walked in, i was welcomed by a very stylish showroom filled with mattresses and other products made from natural materials. I was approached by a sales associate named Zografis. He made me feel very welcomed and comfortable. He even offered me tea and snacks. Even more importantly, he was very knowledgable and answered all of my questions. I cant wait to order my mattress and sleep on it. These guys are great. I highly recommend you visit this store. read more

Eleanor S.

9 years ago

I've purchased two twin beds and two sets of mattresses and toppers, plus bed linens, duvets and pillows from this company, because of the amazing quality of the products. I've come to realize how important it is to sleep on natural materials. I decided to go with the company's top of the line mattresses - because I prefer (both me and my guests) to be well-rested and cheerful. Well worth the expense. The staff at the Soho store is professional, knowledgable, patient and very pleasant. This is really an added bonus and very rare in today's marketplace. read more

Margaret S.

9 years ago

My 2nd only Yelp review but we had such great service with GARY today that it warrants mentioning. Arrived at the Soho location at 12:20, store was dark, door locked and no answer on the phone. We called the Lexington Ave location to ask if someone was coming to open Soho store and were lucky enough that Gary answered the phone. He heard our story and zipped down in a cab to help us. Gave us plenty of time, lots of info and space to make a decision. Above and beyond, and cannot wait to get our new mattress. Thanks, Gary. read more

Theresa S.

9 years ago

I have been looking for a natural mattress for years. I finally stumbled upon the Coco-Mat store on Lexington Avenue. I had many questions, and Maylene was more than happy to assist me in making the right choice considering my sleeping style. Maylene is a kind, no-pressure representative who knows her product, and its benefits. I'm sleeping at least two more hours per night. I purchased a full-size Coco-Mat NEFELI mattress, which is nice and firm, great for my back problems. This was perfect purchase, a real blessing. read more

Jean W.

8 years ago

Buying experience was terrific! Great showroom in Soho and buying environment, no rush to choose. Charles was extremely helpful and patient. We love the Coco-Mat experience and have wanted to purchase for a while after discovering them while in Greece (we loved the sleep experience so much, we photographed the names of the mattresses to buy back in NYC!). Highly recommend the product and the store experience. The delivery was fast and white glove! Had an amazing night's sleep the first night! Love this mattress topper! read more

Kim M.

8 years ago

My husband and I went to Coco-Mat looking for a mattress similar to what we slept on when we were vacationing in Greece. We not only liked the idea of sleeping in a mattress that was organic, but they are SO comfortable! Zografos helped us find the perfect fit for both the mattress and pillows that we purchased. He was so nice and friendly and knowledgeable. He felt like an old friend not a pushy salesman. He answered all of our questions. I would recommend this store and Zografos to any and all of my friends! read more

Larry G.

9 years ago

I received excellent service when replacing my mattress, with the exact model arriving just 4 days after I ordered. CoCoMat is a completely different type of mattress with no springs ; for people who want a firm mattress, this may be the only, non-bouncy firm mattress anywhere, and they have less firm versions for people who don't truly want firm. While it costs more than a mainstream brand, it lasts much longer. I was helped by Maylene Robles at the Mercer Street store. Larry Gould read more

Margaret T.

8 years ago

I am very fortunate to have a number of my paintings included in an art exhibition at Coco-mat. The store is very beautiful. Zographos is very attentive and a pleasure to work with, and a wonderful host for our event. The store is definitely worth exploring as they have some of the best natural mattresses being made today. And I love the fact that they are all still being made in Greece. I have a Coco-mat pillow that I have had for a number of years and continue to be happy with it. read more

Kyala S.

10 years ago

My COCO-MAT experience from the start has been more than what I ever thought a mattress could be, let alone the customer service. Alisha was extremely friendly and knowledgeable about their products from the beginning. This complimented the space beautifully- welcoming and the feeling of being at home. It's an experience of shopping for a piece of your life, not just a bed. After all, we do spend a good portion of our breaths sleeping! read more

Coco-Mat - furniture - Updated October 2026

People who viewed Coco-Mat also viewed

The Sleep Loft

4.2

(5 reviews)

Jose R. was professional, patient, and so helpful when I came in. He listened to what I needed and…read morevery quickly found me a mattress that met my needs. He was very respectful and is a real asset to this store.

Extremely disappointing customer service and return/exchange experience. I purchased a mattress…read morefrom Sleep Loft online without being able to try it first. After realizing it wasn't the right fit, I exchanged it, but unfortunately the replacement also did not work for me. What I was not made sufficiently aware of when purchasing/exchanging was that apparently you only get ONE exchange and are then completely stuck with the replacement mattress, even if it doesn't work for you. Had I understood that clearly, I absolutely would have approached the exchange differently. I contacted Sleep Loft asking for help and even offered to pay the delivery/exchange costs myself just to switch to another mattress they sell. I wasn't asking them to absorb the additional expense. Instead, I was essentially told the decision is final, and communication afterward has been extremely poor and unresponsive. This is especially frustrating for an online mattress retailer, where customers may be purchasing mattresses they have never actually slept on. A mattress is a major purchase, and comfort cannot realistically be determined from specifications or a brief impression alone. I was willing to remain a customer, purchase another mattress from them, and cover the additional delivery costs. The complete unwillingness to work with me, combined with the lack of responsiveness, has turned what could have been an easily resolved situation into a terrible customer experience. I would strongly recommend that anyone considering Sleep Loft read every detail of their exchange policy beforehand and understand that if your first replacement doesn't work, you may be stuck with it. I would not have purchased from them had I understood how inflexible the process would be.

Craig's Beds

4.9

(154 reviews)

Shopping at Craig's is an experience. A very New York City experience…read more Having previously purchased a mattress online and having to return it because I hated it, I didn't want to go through that experience again. I stopped by a few mattress shops in the city, but they were very small and many just carried the major online brands that were non-traditional mattresses (memory foam, no coils). A google search brought me to Craig's: a lot of glowing Yelp reviews, Google reviews, and a New Yorker article describing this "speakeasy" mattress shop. Given that Craig's is located right by my office, I made an appointment online. As others have mentioned, be prepared that Craig's is located on the second floor of an office building and that your appointment will be 1:1. Craig will ask you what kind of mattress you like, cut a piece of cloth for you, and place it on various mattresses as you try them. You never feel rushed or pressured. He IS chatty, so be prepared for that too. I tried many mattresses and ultimately found a mattress that I liked and placed an order (the first one that he showed me!). Fast forward to the day before delivery. I had told Craig I was moving in the morning and would need the mattress to come after noon, but when I got my delivery window it was the first one in the morning. He called the delivery company and they wanted to schedule it for the evening, but he correctly pointed out that because I was in a doorman building they might not let the delivery people up in the evening. He gave me two options: he would go meet them at my building in the morning and let them in OR he would come in the evening and help bring it up to my apartment if they wouldn't let the delivery people up. What? This is a crazy level of service. He also must have spent an hour on the phone between talking to me and the delivery company trying to figure this all out. It turned out my building was able to let them in without Craig being present, but his wilingness to go so far and beyond will not be forgotten by me!

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

The Sleep Loft - Chelsea

4.6

(61 reviews)

If you ever stop by here, please ask for Ruveena. My wife and I thought we were gonna take days to…read morelook for a mattress, but Ruveena helped us picked it right there on the spot. She somehow JUST started working there when we've went. On top of that, she got us 2 free pillows and discounts just because. Again, ask for RUVEENA.

Jerome was super knowledgeable about mattresses and helped me pick the best one for me. Really easy…read moreprocess and great pricing

Lazzoni Furniture Chelsea

4.2

(193 reviews)

Milano Smart Living

5.0

(5 reviews)

One of the best showrooms in New York, have a great product selection, bea design, great service…read moreand very smart furniture. can find solution for any budget .

My wife and I purchased a costly dining room table several years ago and we love it. The table…read moreseats 6 people, and with the self storing leaves inside it opens to seat 14 people. It is perfect for an apartment without much storage. Recently we had a problem with a part of the table warping, making it very difficult to close after opening up. I contacted the owner, Gideon, and he he sent a mechanic over. Even though the table was over the warranty period, Gideon had the table repaired for us at no charge. We are so pleased that we invested with Milano Smart Living for our home.

Roche Bobois

4.3

(10 reviews)

I recently purchased 6 dining room chairs from Roche Bobois. I invested many hours with my interior…read moredesigner, Benjamin Huntington in search of the perfect chair. Paula Serna made my quest into the most delightful experience. Paula is a caring, intelligent professional. She directed us to the exact chair that met our aspirations. She gave us her thoughts as to material, color and structure. All of which was very informative, helpful. Additionally Paula liaison with Benjamin allowed us to make a great decision and achieve the very best price. I give Paula and Roche Bobois on East 57 st my highest recommendation. High end furniture, in a beautiful store, with a culture of design and care ...cannot be beat. Steven Kafko

I had a great experience at Roche Bobois, 950 3rd Ave. Great team, good vibes, and stylish pieces…read more The showroom is large and has good natural lighting to showcase the furniture. 5 stars

ABC Grand Carpet Place

4.3

(7 reviews)

Just got our new area rug from ABC Carpet! Nick and his brother are warm and generous owners who…read moregave me honest advice, and recommended the best choice. We decided on a beautiful silk rug imported from Turkey, and got a great price on it. The best part? Nick gave us a free bathroom rug because we were first time customers. He also loaded the area rug into his van and drove the 3 blocks to our apartment and laid it out for us without charging extra. You only get that kind of attention from a small business! If you are looking for a rug, carpet, etc. definitely stop by and take a look at ABC Grand Carpet.

Gently service from owner's himself. Really nice guys over there. Bought complete bedroom set with…read morea matress. Its compy and definetely worth the price. Also same day delivery. My wife loved the designs.

Classic Sofa of NYC

4.4

(13 reviews)

I have lived with Classic Sofas for a lifetime! My first was in my first studio apartment in…read moreNYC...where it was not only my sofa but my bed each night. Chosen for its incredible style but, kept for its comfort and well made structure...it was loved and eventually reupholstered when pets and kids and life had taken a toll on its beautiful fabric. It is still in use and beloved by its owner! And in a recent move I needed a sofa for another space. After searching and never finding the quality and comfort I was hoping for I went back to Classic Sofa and found (again!!!) the perfect sofa. When buying a sofa, quality of workmanship and fabric is so important...but, important too, at least for me, is no pressure sales and time to consider options before making a decision. In the sales process I experienced that understanding and patience. Choosing a quality sofa is a big and long-lasting decision. Blake was incredibly patient, answering all my questions and never pressuring me to decide. When the sofa was delivered the team was amazing. They communicated in all stages, handled the sofa with extreme care, ensured I was happy with the product and placement and left no trace of their visit behind! Needless to say I am a forever fan of Classic Sofa...from start to finish my experience has been only the BEST!

furnished our entire office on W. 22nd St. with classic sofa chairs, and sofas. classic style and…read morequality!

Futonland

3.3

(146 reviews)