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Hempstead, NY

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Mattresses & More

5.0 (6 reviews)
Closed • 10:00 am - 9:00 pm

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The Bedroom Source - Baby nursery furniture, dark brown

The Bedroom Source

3.8(52 reviews)
3.2 mi

The Bedroom Source is what an ideal "shop local" experience is all about…read more We were looking for a rocking recliner and travelled out to Carle Place, which is seemingly a suburban mecca of many furniture stores in a one mile radius. Of nearly ten stores, The Bedroom Source's service and selection stood out, as there was no rush or pressure and plenty of high quality curated furniture to choose from. Unlike other stores, the employees here were more consultative. We found an option we really liked and Kelly helped walk us through the process and expected delivery. She gave us great personalized service and was very communicative throughout the whole process. In the end, the recliner was delivered even sooner than original anticipated, and we are very satisfied with the quality. Even the delivery experience was positive -- I'd never seen such an upbeat delivery driver. In a world of big box stores and cheap products, The Bedroom Source is a great reminder that shopping at a local family business can give you a great product with a great experience and a great price. We would definitely stop by for other furniture needs.

DON'T SHOP HERE!! They are bankrupt and continue taking orders and charging people without…read moredelivering furniture. Instead, go to the Kids Bedroom Gallery. They will take care of you. After I was scammed out of my money by The Bedroom Source, I had to fight through my credit card company to get my money back. Matt from Kids Bedroom Gallery was the best in customer service. He communicated every step of the way. Delivery was prompt and assembly went perfectly. I will definitely use them again. For anyone who was scammed by The Bedroom Source, contact Kids Bedroom Gallery and they will treat you right.

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The Bedroom Source - Baby nursery furniture, light gray

Baby nursery furniture, light gray

The Bedroom Source - Baby nursery furniture, white

Baby nursery furniture, white

The Bedroom Source - Baby nursery furniture, white

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Baby nursery furniture, white

Horizon Furniture & Dinette

Horizon Furniture & Dinette

4.4(54 reviews)
3.5 mi
•$$

Easy to deal with Quality product…read moreShipped when they said and great tracking support (shipped to Florida) HIGHLY RECOMMEND! Would use them again- anytime

The cushions on our quartet of Breuer kitchen chairs were fine but the metal frames needed…read morereplacement. Only TheBreuerChair.com (orders fulfilled by Horizon) seemed to have these frames in stock. Online info is not always reliable, so I called Horizon to confirm whether this item was available for immediate shipment. The sales rep put me on hold while she checked with the warehouse. I was kept on hold for 20 minutes. Finally she assured me that these items were definitely in stock and would be shipped promptly upon receipt of my order. Did the frames include chair glides? No. So, she added 4 sets of glides to my order. I gladly provided my credit card info over the phone. Swiftly came the infuriating message that the chair frames were backordered and would take 10-12 weeks to fulfill. I balked about being misled, but owner Ben Z. apologetically explained that the items believed to be in stock were actually allocated to previous orders, and assured me that my credit card would not be charged until my order was ready to ship. I agreed to wait. 11 weeks later, my order (shipped by FedEx) finally arrived. Unfortunately the carton was badly damaged during transit. Apart from some loosely crumpled paper, its contents were not at all protected. While the frames were neither bent out of shape nor dented, I observed minor scratches and abrasions on all four pieces. This absolutely could have been prevented if Horizon had packed the order properly. Oh, that's not all. The 4 sets of single-prong chair glides were incompatible with these frames, which arrived with double-prong glides already installed. Rather than return the frames and then have to wait another 3 months for replacement, I opted to polish out the abrasions myself (I used a cloth buffing wheel + white polishing compound). Ben Z. offered to refund the $28 cost of the unneeded glides plus a 10% discount on the chair frames. I accepted. Wait! The story isn't quite over! Horizon eventually processed my refund, but not without additional rounds of email and foot-dragging. And then, my credit card statement revealed that [drumroll] Horizon charged DOUBLE for my order! Attributing the gaping overcharge to "confusion and error within our processing system," Ben Z. apologized and refunded the erroneous amount. No business is immune from occasionally botching an order, but there was absolutely no excuse for this debacle.

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Horizon Furniture & Dinette
Horizon Furniture & Dinette
Horizon Furniture & Dinette

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Ethan Allen

Ethan Allen

2.6(22 reviews)
2.4 mi
•$$$

We went to Ethan Allen looking for two leather recliners to replace two old ones...we were advised…read moreto shop for top-grain leather, and Ethan Allen was the only store that offered it with a known reputation. The service was exemplary...we had a salesperson who had worked there for over 20 years, helped us decide on what we wanted, and to make a long story short, we ended up redoing the whole room! Annie F.came to our house, measured, and the next day, made a computer 3-D image of our living room with different pieces, different colors schemes, and layouts. She spent a number of hours going over fabrics and colors, long after my own patience was growing thin! She went above and beyond, truly can't say enough...so the furniture will take a few months to get here...so what? That's the price you pay for quality, and Annie has made lifetime customers of us all. The showroom was immaculate, the people behind the front desk friendly, warm and welcoming, and the furniture really is of extremely good quality. They've sold us!

I have been an Ethan Allen customer for many years, and most of my home is furnished with Ethan…read moreAllen. Unfortunately, my recent experience with a custom recliner was very disappointing. My recliner was delivered with an unusual odor that I initially thought was a "new furniture" smell. The odor grew stronger throughout the day, and I later noticed it had a chemical quality. By the following morning, the odor was causing a headache, and I was not comfortable using the chair. The odor also transferred to a pillow placed on the chair. I reported the issue within 24 hours of delivery. I was disappointed that, for a premium custom furniture purchase, the initial solution was to "air it out" and that it could not be returned because it was custom. Although the chair was ultimately returned, Ethan Allen retained more than 1/3 of the total purchase price. I agreed to return the chair, but I did not agree that the partial refund was a final resolution. I asked to speak to someone else about the remaining amount and was told by the store manager that no one else could offer a different resolution. I then called customer service and was told a district manager would call me within 48 hours, but I never received a call. When I did not receive a call, I followed up again 48 hours later but still did not receive a callback. After many years of positive experiences with Ethan Allen, I am very disappointed with how this situation was handled. Given this experience, I will not be shopping with Ethan Allen in the future.

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Ethan Allen
Ethan Allen
Ethan Allen

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Raymour & Flanigan Furniture and Mattress Store - Garden City show room

Raymour & Flanigan Furniture and Mattress Store

2.9(123 reviews)
3.0 mi
•$$

If you ever go to Raymour & Flanigan in New York then we strongly suggest you go to the Garden City…read moreBranch and ask for Eric Hall. He is gentleman's gentlemen and extremely knowledgeable about the products we bought. (Mayfair Stressless recliners) My wife and I are mostly online type of buyers because generally the lack of overhead operating expenses that brick and mortar stores must budget for will tend to result in better prices online. Having said that, we were basically going there to just try out the chairs but Eric provided us not only with a fantastic "eye opening" price that we didnt expect but would also be very hard for any online retailer to beat. We were wowed in a brick and mortar store (of all places) Go figure. Ehhh? Eric's knowledge base, customer relations and professionalism is second to none. It's no wonder that he is an award winning furniture consultant. All the staff at this branch seem particularly friendly and seem to value customers that are not even the ones they may be attending to. However, Eric was in our opinion "creme de la creme" and we were fortunate and honored to have him serve us. Take the time to leave your home and make the trip and I think you too will feel the difference and may get a better deal than you could expect.

This will probably be the shortest review I've ever done. I went into the store after seeing the…read moreStarlight sofa online. I wanted to take measurements to see if it'll fit in the house and order it As soon as I walked in, there was a male worker walking towards the door to leave. As I was asking where entertainment sofas are, he interrupted to say someone over there will help you. I repeated my question because I didn't get the whole sentence out and he said they are around the whole store. He didn't offer assistance although he turned around and did not leave the store. He started barking at other workers asking where people were and saying they were customers in the store. I walked around the store probably about 15 minutes. I stopped at the starlight couch for a good 5 to 7 minutes. No one ever approached, greeted or asked to assist. One worker was about 20 ft from me leaning on the wall. About 50 ft from that was three workers standing and just looking around. As I walked I probably saw about 8 workers in that store. Couch was poor quality anyhow I walked out. Don't want my money .........

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Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store - Lamp

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Lamp

Macy's Furniture Gallery

Macy's Furniture Gallery

2.5(69 reviews)
3.0 mi
•$$

Just came on her to say that Megan was the absolute best. She is so attentive and is so…read moreknowledgeable. When coming here I hope you have the pleasure of working with her!

We ordered a storage bed from Macy's, but the sales rep entered the wrong version from the start…read morewithout us knowing and never brought it up. We were the ones who eventually caught the store's mistake when reviewing the receipt, and when we did, the rep treated it very casually. Instead of taking real accountability, we were told there was only a '50/50 chance' of fixing it and that we might need to deal with a duplicate charge, essentially holding two charges at once, until the right bed was ready. A duplicate charge for a mistake that was not ours is not a solution. It is unfair and unacceptable, and now we'll have to wait at least an additional month for the correct bed to be delivered. This was not our mistake, yet the options presented still left us facing extra charges and unnecessary stress while this Macy's location avoided taking responsibility for its negligence. The way this store handled the situation showed careless customer service. They brushed off their own mistake instead of taking it seriously or being proactive, which forced us to escalate to another employee. We trusted Macy's because of its name, but this experience proved that reputation means nothing without real customer care. I wish I had looked at the Yelp reviews beforehand because it is clear my experience is not the only one like this. If you expect accountability or reliable customer service, look to another nearby furniture store in the area. Responsibility is simply not a part of how this Macy's location operates.

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Macy's Furniture Gallery
Macy's Furniture Gallery
Macy's Furniture Gallery

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Modani Furniture - Garden City - Dresser is already broken less than a year.

Modani Furniture - Garden City

2.2(20 reviews)
2.5 mi

I was shopping around with my mom looking to get her some new bar stools. We went to multiple…read moredifferent stores and even had a bad experience with Jennifer furniture. When we found Modani Furniture in Garden City we were pleasantly surprised. We were greeted by Bay and he was so helpful! He gave us time to walk around the store (gave you that sense of calm and ease I know we all crave when shopping) and look at different chairs. Finally we found barstools we loved. He worked with us on financing and not only did we walk out with barstools but also a new desk chair! Scheduling delivery was super easy - got a call and then a reminder with when they were coming. When the chairs got delivered there was some scratches on them and when I reached back out to the store they were super helpful and gave me the number for customer service. Now I was dreading this because we've all had bad customer Service experiences but I was pleasantly surprised to find out that they handled the whole process over text message and it was simple and efficient. Bay also reached back out to me to confirm if I was set up with a case from customer service and he even offered to do it for me if I had an already done it myself which I really appreciate it. The customer service department was so friendly and very willing to work with me on what they thought would be the best solution for the scratches that were on the chairs that I had received all in all I was able to resolve my issue within 24 hours and I can honestly say it's by far the best customer experience I've ever had with the store as well! It was so great that I recommended my aunt to go and she has had nothing but good experiences there as well! 10 out of 10 Recommend the store and if you have the chance of working with Bay or his team as well you will be in amazing hands!

The worst quality. Lipstick on a pig. One of the worst purchases of my life. There is a reason they…read moreclosed down in mid town. All my dining chairs are falling apart and tearing. They must make insane margins on this stuff.

Photos
Modani Furniture - Garden City - Broken "power adjustable footrest"

Broken "power adjustable footrest"

Modani Furniture - Garden City - Cat urine

Cat urine

Modani Furniture - Garden City - Peeling

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Peeling

Mattresses & More - furniture - Updated November 2026

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