Updated review because I have even more to say about Annie and Balance Lab Aesthetics!…read more I recently had my PRX Plus treatments done with Annie for my melasma, and I am already so happy with the results I'm seeing. My skin is looking brighter, more even, and healthier, and I'm really excited to see how much more improvement I'll see as I continue through my treatments. One of the biggest reasons I trust Annie completely with my face is her honesty. She will never recommend something just because she can. She listens to what I want, looks at my skin, and gives me her honest opinion about what she thinks will actually benefit me. I really appreciate that about her. Annie just knows her craft. She is incredibly knowledgeable, meticulous, and has such a good eye for what will look natural and beautiful. I always feel like I'm in the hands of someone who genuinely understands what she's doing. And beyond her expertise, I genuinely love Annie as a person. She is so kind, welcoming, and makes every appointment feel comfortable. She has helped me feel better about my skin and more confident in myself, and that means so much to me. I completely trust her with my face, and I'm so happy with the results I'm already seeing. I can't wait to see the final results of my PRX Plus journey!

I came to Balance Lab because I was noticing some laxity and my marionettes were getting deeper…read more Annie recommended XERF and Onda Pro. Annie and Rhami made the process so easy. Annie explained everything to me beforehand and answered all my questions. She also customized my XERF treatment so I felt comfortable during the procedure. I saw AMAZING snatched and lifted immediate result, but it will go down and then gradually come back over the next several months as collagen is being rebuilt. Annie specializes in not just aesthetics, but also taking care of the body holistically. She recommended to drink a lot of water after and to get the Perfect Amino supplements as well to help my body get the best results while it is stimulating collagen for the next few months. I really appreciated all her expertise and felt well taken care of. PRO TIP: Do Onda Pro with your XERF treatment for extra snatching because you will already be numb! Thank you Annie and Rhami for a great experience!!

I've been coming to Mirako Spa for facials for years and have probably been here 10 times now. I…read moreoriginally found them through Groupon (great value around $70), but lately I've been booking directly with the spa even though it's around $90, and honestly I think it's worth it. It feels like they use even nicer products when booking direct, which I've really noticed in the results. The facility is always very clean and relaxing, the products feel high quality, and the facial massage is amazing -- one of my favorite parts. Service has consistently been great every visit, and I always leave feeling refreshed. Overall, a wonderful experience every time and definitely a place I keep coming back to.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

Had such a wonderful experience getting my treatments done here! The skin consultant, nurses, and…read moreVivian at the front desk are all wonderful people who excel at what they do. My friend and I got: - 1x Exosome skin booster (reduces inflammation) - 1x Rejuran skin booster (hydrates + promotes skin regeneration) - Masseter Botox for TMJ treatment - Microneedling with PRP (improves skin texture) - Laser microblading removal Our skin has never looked better. Thank you, Alcler!

I got the Hilowave done and it wasn't what I expected. Even through they said I could come in and…read moreget it dissolve it was a waste of my money. I wanted something to help with my under eyes since it was so dark due to lack of sleep. Now it just look dark and with a lump, like I got punch. So I don't recommend this procedure.

If I could give this place 6 stars I would…read more Absolutely amazing experience! They have a wide selection of treatments and self-care services and products, everything was top-notch. The staff is knowledgeable, welcoming, and truly makes you feel comfortable from start to finish. Everything is explained in great detail. Their (Gabby) attention to detail and outstanding customer service made the entire visit enjoyable. If you're looking for a place to refresh, rejuvenate, and be pampered, this is definitely the place to go! Just booked my next appointment, and you should too. They also have a discount for being a first time customer. Go all out and pamper yourself, you deserve it.

Denise is such an amazing person and helped me feel comfortable! She explained the process of…read moreeverything to me. I will definitely be coming back again.

First time reviewer here for Tammy!! I had a pedicure done by her and she did an AMAZING job! All…read moreof the issues that I needed were addressed with little to no pain and it was all done so quickly and CLEAN! We had a great chat and she provided a relaxing foot and calf massage after along with the massage chair going. I can't wait to come back in a few weeks!

My regular hairstylist cancelled and I was feeling spontaneous. I called The Grand on a whim to see…read moreif anyone was available for a cut as I was in the area. Raylene had an opening & although I was nervous about walking in blindly it turned out great. She made me feel comfortable and relaxed. She took her time to listen and consult with me about what I wanted beforehand and I left with a beautiful long layered cut. Just what I asked for. She has a very calm energy that put me at ease in the chair. I will be booking my next haircut with Raylene & recommend her if you have long hair and are looking to give someone new a try.

Todos los tratamientos son perfectos, la gente agradable, atenta y muy profesional, Todos los…read moretratamientos son exactamente como te explican. Vuelvo a ir sin duda alguna.

Terrible place!!!! Never come again! aweful service!!!!! you need to wait and wait. waited at least…read more45 mins and the would tell you it's not a problem!!!!'nnn

amazing experience staff was friendly and knowledgeable I will…read morebe back .i had Botox and filler results couldn't be better well worth it .

Jeri is a very skilled and caring esthetician. They have a lovely place with knowledgeable staff. I…read moreleft glowing!

Best medical spa in all of orange county. I have been to few and MDS is by far the best. The ladies…read moreare so great and helpful. Both nurses who did my injections have such a soft touch. The front desk Ashley is super helpful with making appointments Plus they have great deals 100 percent recommend

Staff is friendly, and it's clean and posh inside. I like that it's smaller afeels more private…read morethan other places I've been to. Prices are very reasonable. They always have great seasonal incentives as well!

Skin tags be gone! I'm so happy to have had this service at Ajliss. It was quick, efficient, and…read moreEmelda was amazing! My first consultation was with nurse Amy, and she was so kind, patient, and a great listener. My conversation with her initially helped me gained trust in the business. However, I am hesitant to return for continued treatment because: - Skin tag removal scheduling options are extremely limited (my drive is far, and I'd like to have more flexibility of days I could get the treatment done). - No numbing cream. I'm not sure I could tolerate anymore treatments without some kind of effective numbing cream... please support your spa and staff with products that help ease patient discomfort. - Cost. Although I don't mind paying for a treatment I really need, considering the pain level with no numbing cream and the time it takes to remove skin tags (because I have to keep returning), the price is at a much higher end than seems reasonable. Overall, the new 2nd floor space is nice and rooms seem well maintained. Staff has been so friendly and helpful! When you step inside, check in to the right as they share a building with a salon.

I had such a wonderful experience at Ajliss Medical Aesthetics in Brea! From the moment I walked…read morein, the atmosphere felt clean, calming, and welcoming. The staff was incredibly kind and professional, and they made me feel comfortable right away. Amy is really helpful and I love how she makes me feel so comfortable. My weight loss journey with Amy is going SPECTACULAR !!!! I highly recommend Amy for anyone looking to get help on any pleasing appearance. If you're looking for a place that combines professionalism, knowledge, and a friendly environment, I definitely recommend Ajliss Medical Aesthetics. I'm so happy with my experience and will absolutely be coming back!

I visited this location about a year ago. Staff seemed very nice and knowledgeable but I was very…read moreunhappy with the results. Completely wasted money on a procedure/filler with ZERO difference. I felt like they upsold me just to make more money and not what was best procedure for me. Unfortunately, I brought a friend with me who was also very unsatisfied with their results. Will never take my business there again.

I've been a loyal client at Skin Perfect for about three years and have consistently received…read moreDysport with good results. My body responds well to it, and until recently, I trusted the providers there--especially Lori--without hesitation. A few months ago, they suggested I try a newer product called Letybo, which was described as being mixed with saline and supposedly more effective. Because I had built trust with them over the years, I agreed to give it a chance. Within a few weeks, it became clear that Letybo was not as strong for me and did not give me the results I've always had with Dysport. I expressed my concerns at that time, but they seemed brushed off. When I scheduled my most recent appointment about three weeks ago, I was very clear with Savannah on the phone that I only wanted Dysport, as it has consistently worked best for me. She said she would note this in my chart. On the day of the appointment, Savannah took my before photos, and I again asked her to confirm that I was receiving Dysport. She told me yes and said she would confirm with Lori. Lori then came in and performed the treatment. I left believing I had received Dysport. Three weeks later, after being unhappy with the results once again, I called the office to ask exactly what product had been used. That's when I was told it was Letybo, not Dysport. I am extremely disappointed. I was clear about my concerns, clear about my request, and clear about what I consented to. Yet I was given a product I explicitly asked not to receive. Even more troubling, it was presented in a way that led me to believe I was getting Dysport, which felt misleading and dismissive of my concerns. After three years of trust, this experience felt unprofessional and careless--especially in a medical aesthetics setting where transparency and patient consent are essential. I expected to be listened to and respected as a long-term patient, and unfortunately, that did not happen here.