I would give this a solid 3.5. We stopped at The Bagel Rack for a quick breakfast, and overall it was a solid stop with a couple quirks. First thing to note: there's currently no indoor seating. There are a few tables outside, but since it was cold, we ended up eating in the car which wasn't ideal. Ordering is done on tablets at the counter, and they have racks showing all the bagel flavors for the day, which I love because you can actually see your options. I got the steak & egg rack on a pretzel bagel with guac, and peppers/onions... really good. Flavorful, filling, and definitely the standout. Ryan got a ham breakfast sandwich on a jalapeño bagel. It was good, but the jalapeño flavor didn't really come through, so it felt a little underwhelming. That bagel would be better on its own or paired with something else. We also grabbed a vanilla iced coffee and a Cinnamon Toast Crunch bagel, and everything came out to a little over $20, which is pretty average for breakfast around here. They're a local spot with limited hours (think breakfast/early lunch only), so timing matters and so does getting there before they run low on certain bagels. Overall: good food, decent pricing, and worth checking out just maybe plan ahead unless you're cool having a breakfast in the car moment. read more

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Service was ok and my order came out in a timely manner. The bagels are always amazing, this is my go-to breakfast on weekend mornings before tackling some errands. Their smoothies are off the roof, very yummy without lots of sugar added. Hits the spot every time. They have some tables outside if you choose to hangout and eat your bagel while chatting w a friend or two. I have tried their stacked rack and Monte Cristo specialty bagels and they did not disappoint! They serve it hot so I suggest to find your spot and eat right away, I made a mistake of taking home my bagel and it just wasn't as good as when I ate it there. read more

I'm from Lebanon, but live in the Hanover area now. I've been visiting my parents in Lebanon and now have to visit The Bagel Rack when I'm in town. The best bagels!!!!. I love their sun dried tomato bagels, my husband loves the 3 cheese and everything bagels and my parents love the sesame and poppyseed and jalapeno bagels! They love their breakfast sandwiches. My husband also loves their vegetable cream cheese! So many flavors to choose from! The employees are always very nice and accommodating! You can either go inside or go through the drive thru. Very cute vibe!!! read more

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I love the food here but they are extremely rude to my husband every time... this is one of the easier jobs you can work too so I have no idea why everyone has such an attitude? read more

You like bagels? This is the place! Numerous bagels, delicious, the best cinnamon and raisin bagels I've had, bar none! read more

Have been here almost weekly for the past month. My boyfriend raves about this place every time we go, he gets the same thing, a breakfast sausage sandwich with a hashbrown on top and a French toast bagel. I have gotten the turkey bacon honey wheat bagel sandwich, but they never include any of the condiments, as listed on their menu. We both get a drink, an iced coffee with cream, and a drink from their 'lotus drinks ' menu. I've gotten two different drinks from there, the "call me a nerd" (came with nerds, the candy) and the 'so peachy one' (had peach rings in it). The drinks are always a hit or miss, but never bad. They have a drive through which is the only way we've ever done it, but they do have dine in also. Always fresh food and good quality. read more

What a crappy meal. The sausage and egg sesame bagel seemed microwaved, not toasted. The "5-year-old" at the counter seemed annoyed when I asked for cream and sugar in the nastiest, lukewarm coffee I think I ever had. There are no tables for eating at the restaurant except for outside. Evidently I had no idea it was take out only but regardless I will never be eating there again much less be taking in anything home. I should have gone to the the hearth diner. I've had better store-bought bagels from Walmart. read more

The Pork Roll sandwich I had and the French Toast bagel my husband had were both fantastic, easily in the top 10% of all the bagels we've ever had. I thought the bagels had just the right amount of chew and a nice shiny exterior, just the way I like them. Two notes.. First, Apple Maps thinks the shop is on Chestnut which is not accurate, it is on Cumberland. Secondly, they have no indoor dining, just drive thru and a lobby for ordering and picking up orders to take away. Would go again for sure. read more

Still SO SO good! I got the Big Rack and it's to die for! Hot and delicious. The service was fantastic. read more

The Bagel Rack - The Big Rack on Pretzel bagel - Bagels Near Me - Lebanon, Pennsylvania

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The food here is just okay, the coffee is not good, and the vibe always seems off. I've been here numerous times and always want it to be better than it is. Perhaps the biggest letdown for me is that the bagels are a 4 out of 10. For years the bagels always stick to the back of my teeth, and anyone I eat with notes that as well. The service is quick and standard. read more

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Hire nicer employees that dont talk to u thru the intercom like ur a bother ...ain't nobody got time for that.

Fast fresh and a great crew. Tons of choices of bagels as well as cream cheese Sad I had to give it up because of my keto diet Spouse still gets them read more

Great place with lots of choices and made mine into a breakfast sandwich. Drinks were also great. Really nice staff. Will go again when we are in town. read more

Bagels good, but haven't gotten a sandwich made correctly yet. Girls in the front need improvement in customer service. You guys need to greet the customers, smile at them even if you're not working the register. Please check the order to make sure it's accurate before you hand it to the c read more

A variety of bagels and spreads. The egg sandwiches are good. They can cut back on the spread though. Too much. Service was efficient too. I'll definitely go back. read more

They are only offering to go and order online options. The bagels are good and the sandwiches for the price can't be best. Bacon they put on their sandwiches is always cooked perfectly read more

My coworkers and I went to celebrate at the Bagel Rack today. My boss got the egg bagel with pork roll in it-she loved it. My coworker got a croissant toasted with Jelly; usually she eats slow but today she gulped it down before I could finish a quarter of my bagel. I got an everything bagel and had veggie cream cheese- perfection! I don't like Salt on my Everything bagel and today I was in luck. They said sometimes they put kosher salt on it. The hot coffee tasted like WaWa coffee- felt at home since that's my ole school Philly brand. It was very hot!! They have many different flavored cream cheeses such as honey walnut, blueberry, pumpkin, etc. They have different sandwiches and many fresh bagel options. Plenty of parking out front -usually can't say that in Lebanon. Very friendly and accommodating staff. Inside was clean and modern. This is on Cumberland st, not Chestnut st. The moved 6 months ago. read more

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Delicious bagels and an assortment of cream cheese to accompany the bagels. The bagels are authentic. They offer delicious smoothies as well but the bagels are first rate. read more

Their prices are fair and the coffee and sandwiches are amazing. Also, their cookies are the reason I had to join the gym.

The shop is dusty doesn't look clean at all ordered 30 mins ago and still waiting. Staff are rude

They don't know what an over medium egg is that's for sure . I said it 3 times ruined my whole morning after already trying 3 other places who didn't serve breakfast ughh read more

The Bagel Rack - a person holding a sandwich - Bagels Near Me - Lebanon, Pennsylvania

Good breakfast sandwiches. Fast pickup service. Ordered online and a five minute drive. Order was waiting on pickup counter.

These are the best bagels in the area. I also really enjoyed my coffee drink. It was made very well. Service is always fast and staff is always very nice. read more

Not a single bad bite. After looking all over the Lebanon area for a quality breakfast sandwich we stumbled across The Bagel Rack - safe to say our search is over and we will be returning. read more

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Bagel sandwich was delicious however my iced coffee had coffee grounds in it and I couldn't drink the entire drink because the grounds kept getting sucked up in the straw read more

The food isn't bad they do have good bagels. They do get busy so sometimes it takes a minute for your order to be completed. In that time if you need to sit down because you're disabled and in pain I hope you enjoy sitting on the floor. If you sit on the chairs in the lobby you will be told by an employee that you're not allowed to that you're only allowed to if you're an employee. For this reason I will never spend another dime there because I am disabled and sometimes just need to sit for a minute. read more

Foods always good, however waiting an hour+ for a takeout order of 2 sandwiches is atrocious.

Açaí bowl was fire and that stack rack or w.e was amazing, very well made clear attention to detail. 7.5/10 recommend.

Such a great local bagel shop. Nice variety of bagels and cream cheeses. Sandwiches were flavorful and they didn't skimp on the filings. Friendly staff. Highly recommend. read more

Best breakfast sandwiches in Lebanon county. Absolute best bagels in Lebanon. One of a few places with homemade bagels. I've never had a NY bagel but imagine they don't get much better. My favorite is the monte cristo on French toast bagel, however, if I want something with less calories, the skinny rack is deliciousness read more

Horrible service. The food is amazing, not worth a 30 minute wait and rude staff though.

It is a Bagel heaven! I am a bagel lover this place has variety of bagel from plain to French toast bagel, yes, you read it French toast bagel who that's does this place stop and enjoy your self trying a different bagel every day or if you are like me that just come to the area once in a while don't forget to stop by. Street Parking available! read more

The Bagel Rack - Bagels Near Me - Lebanon, Pennsylvania

Awesome place for breakfast and lunch!! Bagels are always fresh and taste great!! Cream cheese choices are phenomenal! Baked oatmeal is out of this world!! read more

Food is amazing. Service is amazing. Inside can get crowded at times but overall I love this place. The employees are always sweet! Sometimes in the drive thru you can't order certain bagels that doesn't already come with the meal if it's like a specialty one (like the Cinnamon Toast Crunch) but that only happened to me once (maybe someone just didn't want to substitute) not sure but LOVE THIS PLACE!!!!!! read more

I went through the drive-through and only got one of the three things that I ordered. When I open the bag on my way back home I realized it only one of the three things in there so I made a U-turn. I came back in and explained what happened and not an apology was given, and I got back in my car with what I thought was all three. I started my way back home when I opened the bag again just to double check and they're only two of the three things I ordered. I came back for a third time and was finally got my third bagel without an apology. The customer service here is awful. They don't know how to apologize and they have little remorse for their mistakes. I was very kind to them the entire time and it was met with nothing but sass. Employees here do not care, and they do a lackluster job at Best. only come here if you want your morning ruined. I will not be returning. read more

Bagels are great- soft and fresh! Bagel sandwiches are amazing. My wife had the skinny rack and it was VERY good. I had the Monte Cristo and it also was very good- loaded with ham and cheese. Great place. We will be back!!!!!!! Note: Free parking behind the building! read more

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Really fresh bagels and very tasty sandwiches. I would highly recommend this establishment. Support small businesses. Their pumpkin bagels are awesome but are only available during the fall. read more

Bagels are good but the hours are horrible. How many customers couldn't get bagels in the afternoon?

I have been coming here for years. The food is awesome. However, recently, very poor customer service on multiple occasions First time, tried to place an order online. Their online wasn't working so we try and call in an order, which they refused to take. They offered no alternative solution and basically told us we were SOL. Obviously, could have went and ordered in person, but if you know this place, it becomes super busy and you could sit in the drive through for 20-30 minutes if you dont place an order ahead of time. The second occasion was today. Placed an order online. I immediately recognized a mistake in my online order. Immediately (within one minute) i call to have them correct the mistake. Despite the 30 minute wait time it told me when I placed the order, I was told the sandwiches were already made and they cannot do anything about it. No solutions were given. I spoke to the manager who told me the same thing. When I picked up the order, i advised of my dissatisfaction and was told the manager i spoke with was actually the owner. I sit here and wonder if The order was correct and the order was ready within a minute, but I waited the advised 30 minutes as the website stated, would I be eating a cold egg sandwich at this point. As I said, been going here for years. Food is still good but customer service had been horrid as of late. Wonder if this is the start of this business going down hill. Its a shame because I want to support small business, but when this happens I can say I wont be back here for a while. Shame since I order there almost weekly. read more

I love the bagel rack and cannot say enough good things about it here. I've never had a bad bagel or cream cheese here. I didn't care for their ice coffee, but that's just my preference. I stop here as often as I can because it's that good!! read more