Had several issues with our new Awning. Worked with Josh and our Salesman Ralph. Murphy's law…read morebattled us ever step. We finally have our awning working great. Thanks to the patience and hard work from Josh and his assistant. You went way beyond the call of duty! Thank you!

Ordered a Sunsetter to replace my older one. They always answered my questions when I asked, coming…read moreout several times to check things out, and coming out promptly to complete the setup when the back ordered parts came in, am happy with the results and would recommend and use them again.

A piece of fascia came off and a friend recommended Krumm. They were fantastic! From my very first…read morecall to the project completion they were helpful, kind, and communicated consistently to keep me updated on where things were at. I will definitely call Krumm again!

Called in the other day to get estimate for gutters and the person answering the phone didn't…read moreunderstand English.The longest phone call that lead to nothing.Then they texted me to confirm appt ans did that and waited for 2 hours and no one showed up.Thanks for wasting my time.Don't call this company they are a waste of tome

After seeing their local television commercial I gave this company a call. Their customer service…read moreleaves a lot to be desired. The person answering the phone acted like they couldn't be bothered answering my questions or directing me to a person in their company who could. There are far too many reputable contractors who will deliver great customer service and earn my money. NEVER AGAIN.

I used All Around to replace my roof and they did a swell job. No issues at all. Eric was a…read moreprofessional, helpful project manager and all of the other people I delt with at All Around were great too.

It was great working with Jeff! He explained the whole process and they delivered a great…read moreexperience! They were able to complete the job in one day, and I couldn't be happier with the work! Highly Recommend using them!

We recently worked with SNAP Construction after they reached out to inform us about rebate programs…read moreavailable through local energy companies, the federal government, and other sources to help improve home insulation. Layne came to our home and did an excellent job explaining the different rebate options, financing plans, and the entire insulation process. He made everything easy to understand and stress-free. Alexis and Tarik handled the actual work. They removed all of our old attic insulation, sealed any openings, and installed new insulation that helps repel mice and bugs. The next day, they returned to insulate the walls. They arrived on time, were respectful of our home and furnishings, and left everything clean when they were done. Overall, I'm very satisfied with the quality of work and professionalism from SNAP Construction. Highly recommend!

I had 2 large double windows installed and they are beautiful. I was very happy with the windows…read moreand installers. Then when we had a rain storm with strong winds the kitchen window leaked across the top of the frame requiring towls to soak up the water. The window were still under warranty but every time I called I could never get a live person and never received a call back.

Anderson Windows failed in both installation, customer service and communication. We began our…read moreproject in October with dates to install in November. When installation day came they installed a door with a crack and then failed to order a window. This meant I had a gaping hole in what would be my back door throughout winter. It was covered by plywood meaning I only had my front door for nearly 2 months the. Once the door was properly installed they failed to install a keyed-lock. Now I have access to 2 exits but could not enter through my back door since the only way to lock it was from the inside. The lock took another 3 months and this meant I went without a functioning back door for nearly 6 months. Then once installed they put in the wrong trim meaning another rescheduled date which also meant another day I had to either take off work or beg my boss to work from home. Anderson agreed to compensate me $1500 for the inconvenience which is laughable. I was told I would receive this within 2 weeks on April 23rd. Today, when I didn't receive it I contacted Anderson and they said they hadn't processed it until May 5th and it would be another 2-4 weeks to receive the check. I regret going with Anderson. They have been difficult from start to finish. For a nearly $60,000 contract, $1500 compensation does not reflect the inconvenience they have caused. Do NOT go with Anderson Windows.

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.