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Andersen Windows

1.2 (70 reviews)
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Proof of my appointment. No call no show. Bad business.
Jeanine J.

I requested a quote and I have a disability and they never showed up. I am very restricted in how much I am able to do and planned my entire week around this contracted visit. No show. My contractor was supposed to show up at 6pm and so I will not be recommending this business and I refuse to work with them if they ever did show up. Do what you say and say what you do. Even the worst business can at least say "hey we're not gonna make it, sorry" that's normal stuff happens. Not even that. Thumbs down. Zero stars.

Exterior half moon window
Chris D.

DON'T BUY WINDOWS FROM THIS COMPANY. THE OWNERS/INSTALLERS WONT TAKE RESPONSIBILITY FOR THEIR POOR QUALITY WORK. We had all (21) of our windows installed by this company, at a huge expense, well over $20,000.00. We went with new Anderson 100 series, not replacement, windows because of their excellent reviews and lifetime warranty. At the time Palmdale glass was the only authorized Anderson seller/installer in the Antelope valley, so we called them. When the owner (Hal) came out to measure give estimates he said we use our own installers, great. The problem started shortly after the installations were done. Hal pulled the "you need to talk with the installers" routine. Sad First day of installation, according to the installers our half circle window was not measured properly (Hal had done all the measurements) and needed to be remade. I suspect they forced this same incorrect sized window in (because this window failed shortly after installation) when i say failed i mean the window fogs up between the panes, the joints of the of the window frame have separated, from being forced into the opening. This causes me to think the wrongly measured window was not remade but forced in. Also because the window frame was forced in the joints have separated, causing air/wind to come through the cracks. When we called to have it replaced they said HAL had sold the company and they no longer are authorized Anderson window dealers, but when i checked the Andersen windows website and did a zip code search Palmdale glass still shows up at #2 behind home depot, as of 3-11-2023. We asked what about the lifetime guarantee on the window and installation, they said "we will get back with you". After 3 separate calls regarding our half moon window we are still waiting. We made the 3 calls over a 2 year period starting in 2020, still nothing. Further since installation, the poor quality of work is starting to show up. The massive amounts of caulking to cover up huge gaps between frame and house are starting to show. Most of the windows are installed well but the ones that are bad are really bad. One of our office windows (slider type) was installed bowed, causing it to be hard to open and close, they came out and lubed it as a fix. The lube is a temporary fix as the window, even with the lube is still difficult to open and close. We have photos of all the poor quality work and the failed half circle window for reference. As far as the windows themselves they seem to be excellent except for the locking mechanism. We've had them (Palmdale glass) come out and replace three broken locks already. This particular service was excellent, quick and free. But again when it comes to the bigger issues, they are an epic failure. DON'T WAIST YOUR TIME OR HARD EARNED MONEY WITH THIS COMPANY

Ice buildup on all windows in the house.

GARBAGE, EXPENSIVE GARBAGE!!! We bought these very expensive windows from Simkin Hallin,Bozeman Montana $12,000.00 plus, for our up scale home. GARBAGE, EXPENSIVE GARBAGE!!! Told sales about the issue and got bogus excuses!! Now i have to put cheap plastic sheets over them in the winter to prevent this ice buildup. GARBAGE, EXPENSIVE GARBAGE!!!

Inside of top sash rot due to deal failure
Pj B.

I had Anderson Windows put in my new house in 2006. I've always been impressed about their reputation. As warranty expired I've experienced several issues: 1) large casement window cranked failed. 2) the locking mechanism in sliding glass doors failed. 3) had to replace the hinged locking system in 8' French doors. 4) had to replace the upper sash in a 200 series window due to seal failure that caused sash to rot out. I would have expected at least the sash to be covered under 20 year warranty but no - glass is covered but frame around glass it is not. Very disappointed in how Anderson Warranty program operates.

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Ask the Community - Andersen Windows

Review Highlights - Andersen Windows

We just removed the old door and the new door is now all installed!!

Mentioned in 2 reviews

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From the owner: Established in 2008, Armatage Windows has grown from a modest family operation into Minneapolis's…read morepremier window installation and replacement specialist. Through unwavering commitment to quality craftsmanship and customer satisfaction, we've transformed over 15,000 homes across the Twin Cities metropolitan area. Our comprehensive service portfolio includes energy-efficient window installations, custom designs, emergency repairs, and seasonal maintenance programs. "Our success stems from treating every home as if it were our own," says Mary Thompson, CEO of Armatage Windows. "We're not just installing windows; we're enhancing homes, improving energy efficiency, and creating lasting relationships with our customers." This philosophy has earned Armatage Windows numerous industry accolades, including the prestigious Minnesota Contractor Excellence Award for three consecutive years. Looking ahead, Armatage Windows is expanding its eco-friendly product line and introducing innovative smart window technology. Our investment in advanced installation techniques and sustainable materials reflects our dedication to environmental responsibility and customer value. With a growing team of certified professionals and a state-of-the-art showroom opening in 2024, we're positioned to remain at the forefront of residential window solutions in the Upper Midwest.

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Krumm Exteriors removed our old cedar deck and replaced it with a completely new deck with a new…read morelook! It's much brighter than the dingy old planks, which were replaced with a composite Trex flooring that matches the shakes on our house. Railings and posts are white, and the crew even added a doggie gate so our dogs can spend time on the deck but cannot go down to back yard. The workmanship was excellent; the crew took pains to do everything correctly. The crew - Ben, Colin and Steve - was fantastic! Extremely good at their jobs and the three of them enjoyed working as a team. They were very nice, we missed having them around when the job was finished! We highly recommend this company and will for sure use them again. Anne Martin, Woodbury MN

Had a roof siding and some other stuff done. The sales person that I dealt with was let go during…read morethe process. So there was allot of back and forth as to what was promised and what we actually ended up getting. A 3 week job took 6-8 months at one point had a trailer in my front yard for a couple months during holidays thanksgiving and Christmas all the siding off the house. Family came up looked horrible to have family arriving and no siding and a Krumm enclosed trailer in the front yard. There's allot more I asked that my windows and aluminum siding be left at my residence was told no problem. It was all hauled off. Told them I wanted no holes in my roof. They installed a satellite dish that was not hooked up back in the roof. I asked to have the shudders put back in the home. The guys argued everytime I mentioned it. You don't want that. You'll get wasps. Ya I do t want that. My wife does! The mate are cheap mernards crap windows and metal. Windows ordered were wrong size. Corners of the edges of home have gaps in the top. They didn't want to do the facia when they did they threw it up looks like crap. I can keep going. I in no way would recommend this company. I'd say stay away at all costs. When the facia they put up came loose. Took about 3 weeks to a month to have that nailed back up. Bent nail under a shingle the same thing. I highly recommend using any other company.

Andersen Windows - windowsinstallation - Updated July 2026

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