I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

Andrew was a pleasure to work with. Professional, reliable and communicative. When I had a minor…read moreissue with a defective screen, he responded quickly to remedy the situation. Also, I was astounded at how clean they kept the job site! Looking forward to a winter with efficient windows!!!!

Andrew and his team did a fantastic job. They were fairly priced, quick to respond, and were great…read morepeople to work with overall.

They say take advantage of the state fair deal. The only advantage I got is that it hasn't been…read morefinish installation and this will be their third time. I'm just waiting to see if it'll get done before the state fair of 2025. Don't even bother using this company every time somebody came out it was a new person just started who knows places a joke.

Sales was a gimmick, we fell for it, sad. Greg, the owner, sent his kid out. Played the "let me…read morecall my daddy game" with us. Door wasn't installed great as we're noticing, wrong color, Johnny the sales manager could care less, the owner, GREG is like talking to your uncle who doesn't care about anything you say. Stay away..... So bummed we fell for this fly by night company.

Joel and Chad and everyone at Sandstrom are ROCK STARS. They have phenomenal customer service…read more They showed up on time, were professional and neat. They addressed all of my concerns and offered a fair price. I highly recommend them for anyone who needs new windows or window repairs.

From the owner: Sandstrom Windows is a locally owned window and door specialist serving St. Paul and the Twin…read moreCities metro since 1999. We pride ourselves on our expertise, professionalism and customer service. We specialize in full-service window installation and sales, featuring top brands like Pella, Marvin, and Andersen. Unlike many installers, we are also experts in hail/window damage restoration, specialized window repairs and replacements, including fogged glass replacement, rotted sash and sill repair, and hardware fixes. Whether you need to replace 30 windows or simply fix a broken crank, our team provides a professional, low-pressure experience focused on quality and integrity. We also offer siding installation and insurance restoration for storm damage. Trust our family-owned team to treat your home like our own. Contact us today for a free project estimate!

Doesn't seem to be a real company. Not listed in the Better Business Bureau. Not listed as a MN…read morecontractor. When I called their number it was not answered by Armatage Windows but by Handyman Services. Checked on Nextdoor to see if anyone had heard of them. No one has.

From the owner: Established in 2008, Armatage Windows has grown from a modest family operation into Minneapolis's…read morepremier window installation and replacement specialist. Through unwavering commitment to quality craftsmanship and customer satisfaction, we've transformed over 15,000 homes across the Twin Cities metropolitan area. Our comprehensive service portfolio includes energy-efficient window installations, custom designs, emergency repairs, and seasonal maintenance programs. "Our success stems from treating every home as if it were our own," says Mary Thompson, CEO of Armatage Windows. "We're not just installing windows; we're enhancing homes, improving energy efficiency, and creating lasting relationships with our customers." This philosophy has earned Armatage Windows numerous industry accolades, including the prestigious Minnesota Contractor Excellence Award for three consecutive years. Looking ahead, Armatage Windows is expanding its eco-friendly product line and introducing innovative smart window technology. Our investment in advanced installation techniques and sustainable materials reflects our dedication to environmental responsibility and customer value. With a growing team of certified professionals and a state-of-the-art showroom opening in 2024, we're positioned to remain at the forefront of residential window solutions in the Upper Midwest.

Took forever to get a quote and then place an order. Once done the manufacture was backlogged. To…read moretop it off they were damaged by the installer and still waiting for a warranty call to fix. During the call to see the damage they forced the window ope too far and caused over 1000 in damage to window coverings. Don't recommend at all

So we had them install windows many years ago. One them stopped being able to stay up. They were…read moreable to verify our purchase and take care of the windows within a few days. Oh! And the repair person was a nice source of knowledge and teaching.

I had a new window put in the living of my townhouse. This company was exceptional from the first…read moremeeting to the final result. The crew that worked on my living room was excellent, very professional, considerate of my property and worked hard. I would highly recommend this company for window replacement.

I had a great experience with everyone I worked with here, from the salesman to the installers. I…read moreused Yelp to get estimates from several window companies and these guys had the lowest price, best reviews and an A+ rating from the BBB. They replaced 12 picture windows in a 1950's house, which required quite a bit of interior trim. I had to wait a number of weeks for the windows to be fabricated. Once they were built, they scheduled installation and everything went right on schedule and was done in a day and a half. The interior trim did need some caulking but I did that, and painted the trim myself to match the rest of my interior. The outside colors coordinate well with my house colors. 100% would recommend this company and may use again for more windows.