Had a great experience with these guys from the moment I stepped into the door…read more Both salesmen I talked to were great and explained everything in great detail with zero bs. Got a great car with a low rate financing and clearly differentiated themselves from other dealerships. The car had the car fax for every service in its history and not once did I feel like I was being pushed to purchase the vehicle, only to make the right decision for myself. Can tell they care about their business and would highly suggest anyone who doesn't want to deal with the usual BS from dealerships to try these guys. TP

I flew to Chicago from Colorado on April 9, 2025 to purchase a 2017 Golf R in good faith based on…read moretheir ads stating every mechanical part was inspected and determined in "Good" condition. Auto Park claims on cars.com that all their vehicles are fully inspected and are in "great condition." Fifty miles out of Chicago, the gas gauge and AC didn't work. The day after arriving in Colorado, the engine light came on. A highly respected foreign car service Shop in Boulder did the Diagnostics for $364, the repairs needed were $3,192. Auto Park refused. They sent me a non-VW fuel pump assembly and compressor and said to take it to another Shop who they claimed would install the parts for a labor charge of $973, which Auto Park would only pay 50%. I objected to having to pay anything. The Shop they recommended repaired the vehicle for $2,872. So, along with the original diagnostics of $364 plus the repairs of $2,872, I was out $3,192. They refused again, and made a final offer of $1500, or I return the car to Chicago at my expense (yeah, I laughed, too) as long as it was in the "same condition" (LOL) they would refund the purchase amount. This is the way they do business. I'm out over 3K. I would never recommend this Dealer. Terrible experience. Please note that I would like to add to my submission regarding Auto Park Imports. Last week the engine light came on AGAIN. Here you will see the estimate for $1,868.96. http://www.mkvwa23.com/p/xYJQYb.html Please note that the fuel sensor they sent is faulty. Here is the video report from the VW service department. http://www.mkvwa9.com/p/xBUMut.html With these additional charges, I am now out $5,060. Erik

Great experience, Fair Pricing , amazing Staff . Helped me out when my Check Engine Light turned…read moreon. would recommend to shop here no question .

Excellent service! No pressure to buy! Took a lot of time to work with my son to help him make a…read moregood choice. We'll be back when my brother's finance needs a car. I totally recommend this business!!

Are these idiots serious?! My cousin was looking for a used car and had bad credit, not only do…read morethey mark up cars in the thousands but also ridiculous rates!!! Example a 2006 Civic Coupe that was on special for $9,995 marked down from $10995!!! Are you serious?! Places like this make me really mad! On top we found out that they sold three untitled cars within the past month. Stay away do yourself a favor, no matter how desperate you may be for a car. The Civic I mentioned earlier is worth tops $6,000! Not a single car with under a 100K miles down there either. Do the math stay away. I understand everyone wants to make money, but this is plain old highway robbery!

NEVER EVER get a Car from this place!!!!! Go at your own risk, at the end of the day it is up to…read moreyou to waste your time and money and sign the paperwork. But if I could help someone avoid this horrific place that would be great. LIKE the other reviews have pointed out, i agree with them; point blank period, it might look like a great option at first but it really is a rip off. I purchased a Cash car (knowing that there might be issues) but not expecting it to be a complete dudd after a month of running. After 6 months from purchase i still have yet to receive my title. In other words there must be a issue with releasing the title, that this place must have not had to begin with. It's truly not worth your time, they may seem like reasonable individuals but they will lie just to get you into the a car to give them money.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

My review is SOLEY based on my experience with my salesman Alex and the finance guy (i think he was…read morefinance) Matt. Both Alex and Matt were extremely helpful and professional, took care of me from start to finish with good communication and made the process easy. Id recommend asking for Alex and Matt if you are here looking for a vehicle, 2 down to earth gentleman with great character. They are the reason i stuck around and purchased the car today. If their boss happens to see this, give those boys a raise, they deserve it

This is an active review. Still taking place. Bought a car. Trusted dealer. Car lasted 2 weeks and…read moredied. As in dead dead. I am still working with them, or I am contacting them but they are not getting back to me. Stay tuned. It would be cool if I could change that 1 to a 4 or 5 star review.

I just purchased a vehicle from MotoZone that appeared fine at the time of sale, but it required…read moreextensive repairs immediately after purchase due to significant corrosion affecting the front suspension and drivetrain. Multiple major components had to be addressed, and the car was not safe to drive as sold. I contacted the dealer to try to resolve it, but they declined any reasonable support or reimbursement. I understand used cars are sold as-is, but this level of condition on a dealer-inspected vehicle was not something I would reasonably expect. Get an independent inspection - don't rely solely on the dealer's representation. Be very cautious with this dealer.

The guys are nice enough and the vehicles are nice enough but the prices are way too high…read more If you are paying cash you might be fine but don't expect a lender to be thrilled without a significant down payment.

Horrible people uptight. No smiles, customer service was just horrible i've never delt with people…read moreso rude. I understand sales rep. are suppose to try and make a deal, but its my money and my time if im not positive don't try into pushing me and asking stupid questions. I WOULD NOT RECOMMEND THIS DEALER TO ANYONE!

From my first contact with Ramesh, he completely put me at ease giving me all the details and facts…read moreabout the car I was interested in along with a complete review of the auto. Great place to get a used car..!

I was browsing their inventory online when I stumbled upon two vehicles that I was very interested…read morein. I applied for credit and received a call the next day from Sam Gardner. He stated that he had great news and to give him a call back. I called back and asked about the particular vehicle they had in stock and he said he absolutely had it and to come down asap to test drive it. I came in the very next day, 25 hours after we spoke on the phone about a specific vehicle I wanted to see. When I arrived I wasn't even greated, I heard a voice from behind the desk asking how they could help me. I could barely understand the man considering he had his mouth stuffed with whatever he was eating. I told him I was there to see Sam and he said that he would get him. I waited a few minutes and eventually someone else helped me out. We went outside to a vehicle that wasn't the one I was interested in (wrong color, wrong interior) and was told by the salesman that it was in fact gray not black. As soon as I opened the door and seen the interior I told him I was not interested. We walked back inside and I was told they sold both cars I was interested in and they didn't have any more but thwy could order one for me. I told them I wanted a specific vehicle but continued to try and sell me something I didn't want. I was pre approved for a loan from my bank which is why I wanted a specific vehicle. The salesman tried asking me how much I had and when I told him it was a private amount he got an attitude and said "it doesn't matter to me." Than why ask??? This was a horrible car sales experience and will never return to this location or any al piemonte location ever.

Customer service was horrible "Pat" was so concerned with everything else that was going on. I…read morebelieve he forgot we were trying to buy a car.. honeslty because of this I'll never buy from them again. My girlfriend that purchased the vehicle gave all the info the week before to I believe another gentleman which was a huge waste of time. Cause we had to do it all over again. Needless to say we were there for 7 hours! The owner himself seemed awesome but I wish he would have stuck around... maybe he would have done something about it. Customer service is a huge deal with me. But is was a nightmare.

Very rude and unprofessional. high pressure tactics to get you to sign a loan. Then provoke fear…read moreand call you everyday even if you're a day behind. STAY AWAY! do not do business here

Vanessa Rivera was not educated in the terminology used when speaking on the phone for review. I…read moreasked for clarification 3x to her just repeating the same sentence. I tried to rephrase and explain again but was met with the same engagement.