Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Went to look at a bmw E92 M3 and bought it the next week! they are amazing and super fast at there…read morework! very flexible and accommodating-- would definitely go back

Poor customer service. Purchased a car with due bills for detailing my vehicle, called to schedule…read morea detailing and once I mentioned it was a due bill the tone changed and was told someone will get back to me. Never received a call. I called again and was told to bring it in first thing Thursday, so I arrived at 10am and no one knew anything. I called the owner and let him know he said he would communicate to his team and I also inquired about a error code I am getting for my left low light/high beam that has been there since I purchased the vehicle even after changing out the light bulbs, and was told again he would communicate to his team and have them check it out. I then let the guys in the shop about the detailing. I tried to ask the tech about bringing in my other vehicles for oil changes and again no information other than there hourly rate. Once the office was opened around 10:15 I was asked the same information I gave the tech about my vehicles I wanted oil changes on and he proceeded to leave it with the same tech to give me a quote. I am literally jumping through hoops trying to get information to spend money with this dealership and now will most certainly not return. Oh and the owner pulled up as I was waiting for an answer regarding checking the light and not a care in the world he walked right passed me without even acknowledging me. I was then told to come back when I have an appointment for a diagnosis. It makes sense how his staff is acting if that's the vibe he carries around. So all in all very poor customer service.

Switched over to a Genesis G70 from Mercedes after being loyal to them for years, and I am…read moreextremely happy. Honestly, Mercedes just doesn't feel like true luxury anymore, but Genesis is great. Cristal was super attentive and made sure I got the absolute perfect car. If you're looking for a car, definitely go ask for Cristal!

1-Star Review I had…read morea very disappointing experience at this dealership. The vehicle I was looking at was advertised around $22,000. I told them I could put $5,000 down, and the financing worksheet they presented showed $514.05 per month for 72 months at 17.84% APR. That means 72 payments would total approximately $37,012, and with my $5,000 down payment, I would pay approximately $42,012 total over the life of the loan. I understand that interest is part of financing, especially depending on credit, but this was far more than I was comfortable paying for a $22,000 vehicle. The worksheet also included a $1,547 maintenance agreement and $1,095 GAP insurance. I told them I did not want these optional products and wanted them removed. I did not feel that my request was being respected or that they were interested in structuring the deal the way I wanted. What frustrated me even more was when I asked to keep a copy of the estimate/worksheet that had been presented to me. I was told it was private dealership paperwork, and they took it back. As a customer considering a major financial purchase, that made me very uncomfortable. I came prepared to buy a vehicle and put $5,000 down, but I walked away because I did not feel comfortable with how the financing and optional products were handled. My advice to other buyers: carefully review the sale price, APR, amount financed, optional products, monthly payment, loan term, and total amount you will pay before signing anything. Don't focus only on the monthly payment.

My husband and I were in the market for a specific EV. We had visited a few local dealers to us and…read moretest drove some cars but ultimately needed to drive to Century Auto in Daly City from Sacramento the find the one he wanted. From the beginning, the staff were friendly and kind. It's important to note because this is a small lot, you need an appointment ahead of time. Anywho, we were able to look at the two cars we wanted to see, test drove on and fell in love. The process was simple and easy. Clear communication from the jump with the OTD price, no pressure to purchase add ons and great deals. What more can you ask for? If you're in the market for an EV at a good price, check out these guys! Thanks century auto!

My wife and I came in at 3:30 and left with a new car at 4:30--ezpz. There were absolutely no…read moresleazy tactics. The whole process was ultra straightforward, friendly, and super chill. I've been buying cars for over 35 years, and this is one of the best experiences bar none. Highly recommend Century Auto in Daly City!

Emilio, The car is…read moreabsolutely awesome! You've been very gracious & an excellent non-salesy person. You were knowledgeable and easygoing to work with. You & ur team made it freaking happen and I appreciate you! If you ever want an entry-level job in Ai, I'll see what I can do Kindest Regards, Jen K Toy

phone service: 4/5 people I spoke with I. The phone were very nice and helpful…read more in-person: 3/5 - would have been 4/5 but the man up at front desk rudely interrupted the young guy who was trying to help me out and insisted he help me instead. cleanliness: 4/5 I'm not used to just waiting by the side of my car for someone to just swing by and help me out in the Service Tunnel area at a dealership. I tried to go inside the service office to try and check-in and no one acknowledged my existence. a service advisor I guess came out and told me the oil change would take 2hours and that I could come back. I proceeded to tell him we only took one car here and he just looked at me like I was insane. ‍does no one take one car to get their car oil changed these days? I'd like to give 4 stars as a whole review but I'm not feeling they deserve it right now. next time I come here and if the service is better I will change my stars and review. Sorry

I had a very positive experience working with Alex at Diamond Auto Sales. Alex has been honest,…read morestraightforward, responsive, and genuinely helpful throughout the process. There was no unnecessary pressure or games--he answered my questions directly and made the experience comfortable. It's refreshing to deal with a dealership owner who communicates clearly and treats customers with respect. I appreciate Alex's professionalism and would definitely recommend Diamond Auto Sales to anyone looking for a used vehicle. I got a truck.

10/10 experience! Drove off with my dream car! Helped me with everything and anything I needed! To…read moreAlex, Denise, Julian, and the amazing mechanic team, Thank you!!!

Got into a little fender bender, but JP Auto Body made it like it never even happened! They kept me…read morein the loop the whole time and got my SUV back to me right when they said they would. Plus, they washed the outside and cleaned up the inside, which was such a nice touch. Super friendly and professional crew. I'll definitely be coming back and sending my friends and family their way!

Aaron was amazing! Our Tesla was hit while parked and the guy was super nice and his insurance took…read moreresponsibility, but it's still stressful trying to deal with all the details and Aaron made everything so much easier. He was great about communicating with me, even when there were hold ups with parts. It took a while (Tesla's fault, not theirs) and he kept me up to date and was super friendly and explained everything clearly when we went to pick up the car. Also, the bill was covered by the other insurance company, but we were very nervous about the price climbing to the point that the car would be totaled (it's a really old Tesla, 10+years), and Aaron stayed in touch with us about it and somehow stayed under the threshold. You hope you'll never need them, but if you do, definitely go to JP Auto Body!

These guys are the best!…read more No one wants to feel ripped off when getting their car fixed, and Aaron and Zander made me confident that they would get the job done right without any unnecessary work. I needed a new clutch (and I thought possibly a new transmission) and they were upfront and honest about the parts and work needed for my RSX Type S. Turns out a new clutch and resurfaced flywheel did the trick. They were also the only guys that were able to give me proper, knowledgeable feedback on my aftermarket supercharger that was making noise. If you have a modified car, this is the place to take it, period.

Alex and Aaron down at Wolfreign motors Are extremely knowledgeable when it comes to drifting, Car…read morerepair, and general advice. They stock a lot of parts and accessories to help accommodate my needs as a motorist. The facility is in the heart of Oakland and is easily accessible by freeway. I would recommend this business to any enthusiast interested in the Japanese drift scene. Keep up the good work guys!!

Eduardo was very helpful.He had transparent pricing and he did a quick turn around on my truck. So…read morefar so good and I feel I can recommend him for his Honesty and pricing. I already brought another vehicle to him.

A mobile took care of apart and left , I had to tow my car in pieces and c&m put it all together,…read moreworking no check engine light no drama .