Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Went to look at a bmw E92 M3 and bought it the next week! they are amazing and super fast at there…read morework! very flexible and accommodating-- would definitely go back

Poor customer service. Purchased a car with due bills for detailing my vehicle, called to schedule…read morea detailing and once I mentioned it was a due bill the tone changed and was told someone will get back to me. Never received a call. I called again and was told to bring it in first thing Thursday, so I arrived at 10am and no one knew anything. I called the owner and let him know he said he would communicate to his team and I also inquired about a error code I am getting for my left low light/high beam that has been there since I purchased the vehicle even after changing out the light bulbs, and was told again he would communicate to his team and have them check it out. I then let the guys in the shop about the detailing. I tried to ask the tech about bringing in my other vehicles for oil changes and again no information other than there hourly rate. Once the office was opened around 10:15 I was asked the same information I gave the tech about my vehicles I wanted oil changes on and he proceeded to leave it with the same tech to give me a quote. I am literally jumping through hoops trying to get information to spend money with this dealership and now will most certainly not return. Oh and the owner pulled up as I was waiting for an answer regarding checking the light and not a care in the world he walked right passed me without even acknowledging me. I was then told to come back when I have an appointment for a diagnosis. It makes sense how his staff is acting if that's the vibe he carries around. So all in all very poor customer service.

1-Star Review I had…read morea very disappointing experience at this dealership. The vehicle I was looking at was advertised around $22,000. I told them I could put $5,000 down, and the financing worksheet they presented showed $514.05 per month for 72 months at 17.84% APR. That means 72 payments would total approximately $37,012, and with my $5,000 down payment, I would pay approximately $42,012 total over the life of the loan. I understand that interest is part of financing, especially depending on credit, but this was far more than I was comfortable paying for a $22,000 vehicle. The worksheet also included a $1,547 maintenance agreement and $1,095 GAP insurance. I told them I did not want these optional products and wanted them removed. I did not feel that my request was being respected or that they were interested in structuring the deal the way I wanted. What frustrated me even more was when I asked to keep a copy of the estimate/worksheet that had been presented to me. I was told it was private dealership paperwork, and they took it back. As a customer considering a major financial purchase, that made me very uncomfortable. I came prepared to buy a vehicle and put $5,000 down, but I walked away because I did not feel comfortable with how the financing and optional products were handled. My advice to other buyers: carefully review the sale price, APR, amount financed, optional products, monthly payment, loan term, and total amount you will pay before signing anything. Don't focus only on the monthly payment.

I just experienced a classic Bait & Switch from this dealer. I found a specific 2026 low miles…read moreDealer Loaner / Demo SUV advertised on Facebook this morning for a 24 month lease with $5,888.00 at drive off for $199.99 a month. I called and said we would take it. Please confirm and I'll come right down to write up the deal. I got a call back from a manager asking me to come down and test drive. I told him I don't need to test drive. I'll come down to sign the lease. He then told me they no longer have that vehicle and the payment is after a bunch of poor excuses now $488 a month with the same down for the same vehicle in a different color combo. I strongly advise not to support a dealer who uses bait & switch strategies to lure customers. Stay far away from Genesis of San Bruno. BTW: I took detailed screenshots shots of the offer.

My husband and I were in the market for a specific EV. We had visited a few local dealers to us and…read moretest drove some cars but ultimately needed to drive to Century Auto in Daly City from Sacramento the find the one he wanted. From the beginning, the staff were friendly and kind. It's important to note because this is a small lot, you need an appointment ahead of time. Anywho, we were able to look at the two cars we wanted to see, test drove on and fell in love. The process was simple and easy. Clear communication from the jump with the OTD price, no pressure to purchase add ons and great deals. What more can you ask for? If you're in the market for an EV at a good price, check out these guys! Thanks century auto!

My wife and I came in at 3:30 and left with a new car at 4:30--ezpz. There were absolutely no…read moresleazy tactics. The whole process was ultra straightforward, friendly, and super chill. I've been buying cars for over 35 years, and this is one of the best experiences bar none. Highly recommend Century Auto in Daly City!

recently purchased a car and have to give a shout out to Kevin Lee for assisting my husband and I…read more Kevin went above and beyond for us. He took care of us and made whole car purchase process smooth and easy. Also have to give a shout out to Zell who helped us find the perfect car to fit our needs. Kevin and Zell thank you for making our car purchase such a positive experience we will definitely refer you to our friends and famimy!

phone service: 4/5 people I spoke with I. The phone were very nice and helpful…read more in-person: 3/5 - would have been 4/5 but the man up at front desk rudely interrupted the young guy who was trying to help me out and insisted he help me instead. cleanliness: 4/5 I'm not used to just waiting by the side of my car for someone to just swing by and help me out in the Service Tunnel area at a dealership. I tried to go inside the service office to try and check-in and no one acknowledged my existence. a service advisor I guess came out and told me the oil change would take 2hours and that I could come back. I proceeded to tell him we only took one car here and he just looked at me like I was insane. ‍does no one take one car to get their car oil changed these days? I'd like to give 4 stars as a whole review but I'm not feeling they deserve it right now. next time I come here and if the service is better I will change my stars and review. Sorry

I recently purchased a vehicle from Diamond Auto Sales and…read moream quite satisfied with the vehicle quality, fair price, exceptional customer service, and overall experience. The owners and staff are direct, honest, and work with a high degree of integrity. I was able to drive the car several miles away to my mechanic for an inspection before purchasing, which took the entire day. The purchase process was smooth and straightforward. Because the person who details was out on the day of my purchase, I was able to drop the vehicle off the following Monday for a full detail. I highly recommend this business -- the team at Diamond Auto are professional, respectful, and take great pride in their work and business.

Diamond Autos was incredibly respectful, kind, and caring throughout the entire process. The…read moregeneral manager worked very hard to make sure I left the dealership with a smile and in the exact car I wanted. He never gave up and made sure I felt valued and respected. He took the time to listen, shared stories, showed genuine care, and made the entire experience a positive one. I truly appreciate everything he did for me.

Aaron was amazing! Our Tesla was hit while parked and the guy was super nice and his insurance took…read moreresponsibility, but it's still stressful trying to deal with all the details and Aaron made everything so much easier. He was great about communicating with me, even when there were hold ups with parts. It took a while (Tesla's fault, not theirs) and he kept me up to date and was super friendly and explained everything clearly when we went to pick up the car. Also, the bill was covered by the other insurance company, but we were very nervous about the price climbing to the point that the car would be totaled (it's a really old Tesla, 10+years), and Aaron stayed in touch with us about it and somehow stayed under the threshold. You hope you'll never need them, but if you do, definitely go to JP Auto Body!

A week ago, I called Peter and told him that the front bumper of my car was slightly coming loose,…read moreand I wasn't sure what had happened. I was prepared to pay for the repair, but to my surprise, Peter asked me to take some photos and send them to him first. He then told me that whenever I had time, I could bring the car in, and they would take care of it within about 30 minutes -- completely free of charge. Today, I brought my car to the shop. During the inspection, they found that there were some other issues underneath the car and that a few parts needed to be replaced. Peter still kindly helped me get everything fixed without charging me anything. I truly appreciate Peter's kindness and generosity, and I felt very touched by the way they treated me. I believe many auto repair shops would not be able to provide this kind of help for free. A big thank you to Peter and the technician who worked on my car. I hope others who see this review will consider coming here for their auto repairs. This shop genuinely cares about its customers and provides excellent service.

These guys are the best!…read more No one wants to feel ripped off when getting their car fixed, and Aaron and Zander made me confident that they would get the job done right without any unnecessary work. I needed a new clutch (and I thought possibly a new transmission) and they were upfront and honest about the parts and work needed for my RSX Type S. Turns out a new clutch and resurfaced flywheel did the trick. They were also the only guys that were able to give me proper, knowledgeable feedback on my aftermarket supercharger that was making noise. If you have a modified car, this is the place to take it, period.

Alex and Aaron down at Wolfreign motors Are extremely knowledgeable when it comes to drifting, Car…read morerepair, and general advice. They stock a lot of parts and accessories to help accommodate my needs as a motorist. The facility is in the heart of Oakland and is easily accessible by freeway. I would recommend this business to any enthusiast interested in the Japanese drift scene. Keep up the good work guys!!

Serviced my 2023 VW Jetta - quick and clear service. Was straight forward on pricing. If you bring…read moreyour own parts , great service and honest work. Thank you for making this service possible and as convenient as possible.

Eduardo was very helpful.He had transparent pricing and he did a quick turn around on my truck. So…read morefar so good and I feel I can recommend him for his Honesty and pricing. I already brought another vehicle to him.