they reached out to me on Facebook marketplace about a truck I have for sale, had me the way up to…read morethe dealership to offer me $1250 less than trade-in value. Truck has 35,000 miles on it, the blue books for 20 grand. They offered me 11.5!!! Still got it! I mean I don't understand how I just walked in there, by the truck please? Just a strange waste of everybody's time!

Walt Sweeney did a terrific job fixing up my bright blue 2022 Honda Civic Sport after someone hit…read moremy car in a parking lot. I was really worried about having the job done right and making sure the color match was perfect. They did a fantastic job making sure the color match was perfectly blended and I can't even tell there was an accident in the first place. Thank you David and Josh at Walt Sweeney Collision Center (and all the other techs and staff) for taking care of my vehicle like it was their own. I really appreciate all your hard work and dedication! Plus you made working with in insurance (State Farm) an absolute breeze. Hopefully, I never have to come back but should I ever have to, will definitely be a return customer. Ten out of ten. Highly recommend!

Purchased an Acura from them. Great customer service! Super nice and efficient from the moment I…read morearrived till I picked the car up the following day. The detailed it as a surprise to me! This small family owned business will get my business again!

Found this shady guy on Craigslist. After asking about a certain vehicle, they immediately asked me…read moreto come in without addressing my concerns. Conclusion: I did more research and.... They post there own fake reviews to make themselves look better. Looking at real customer reviews, who acutely have a "by" and is not blank, they all gave them one star. There Facebook page is the same thing. Avoid them by all means!!!

I was looking for a certain kind of truck for a while and the only place I could find one was at…read morethis car lot. However the owner was out of town and he worked with me so when he got back I can check the truck out and go from there. A very impressed with the selection he has he probably has at least 25 cars on his lot and they're all good quality cars at a great price. Well I drove the truck and I fell in love with it between me and him we worked on a price . One of the big things are very much impressed me is he still behind his word on a couple things he said he was going to do after I bought the truck. About it took it home drove it for about a week and brought it back to him for him to do a couple things to it. So for that he's a man of his word and I'm very much honor somebody like that. There is also a car lot across the street and there is also one to the left of him but if you read the reviews they do not have a great selection like he has or great customer service.

Highly highly recommend doing business with Lo! He went above and beyond doing everything he could…read moreto make sure everything went smoothly. I needed a U-Haul last minute, called him earlier in the day, and he had something ready for me when I came in to pick it up after work. Lo was transparent with pricing and worked with me to make sure I got the best deal possible, even offering to be flexible with my return time. Great guy who cares about people!

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

Bob at WhiteWater Motors My wife and I found a vehicle…read moreonline that we were interested in...we had spent months researching and talked to several dealerships. When we talked to Bob, we immediately had a good feeling and trusted him enough to drive 90 minutes towards their dealership. We had a great experience at the dealership and walked away buying a used 2022 Mercedes GLE...as advertised. The pictures were exactly what we saw in person. Thank you

Logan in Service Department. Went above and beyond with issue dealing with a third party warranty…read morecompany. Logan held them to there word and got a radio issue resolved. I was highly frustrated as a customer during the ordeal. Logan took the time to stay on the warranty company for resolution. Thank you Logan, Andrew Reckers.

My Camry was recked awhile back. Instead of taking the car to an in network auto-body shop, I…read moreentrusted Joseph's to repair the vehicle. When the repair time ran over and rental coverage expired, I asked Joseph's for a loaner and they DECLINED. That was the thanks I got for letting them repair my vehicle instead of taking it to a local body shop. Two days after I received the repaired vehicle, I drove it to Nashville and it overheated. If I could do it over again I wouldn't have chosen them.

Excellent service. They are thorough and caring mechanics. I got them (specifically Phil) as a…read morerecommendation from a trusted friend for some car woes. Not only did they take good care of me, they also let me know what might need to be done soon and what could be put off a little while. In my case, I needed a timing belt done on my Honda Civic. In the 2005 model, it's a good idea to get the water pump done and save on labor costs later and they also replaced instead of just inspected some of the internals where most places try to cut end costs to the customer there. In the end, their price was more than fair as compared to several other local options. Needless to say, I'll use their services again.

Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it…read morethere because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!!

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

I see all these negative reviews and am VERY confused. Bought my second new car from Joseph…read more Salesman was excellent. Just went in this morning for my first service on my Malibu. I was treated so wonderfully by the service tech. They changed my oil, filter and did the complimentary 29 point inspection. Went to pay and was told everything was complimentary of Joseph. It took less than 45 minutes total. I've NEVER had bad service at Joseph. So all I can say is those who say Joseph stinks are FOS (full of shit). Cashiers were wonderful and the man who checks with people waiting for their cars deserves a raise. PERSONAL service from him is beyond excellent!

A few days after getting my car, my finalized loan amount came through from the bank. I noticed the…read moreamount financed is higher than what was discussed when I bought the car. I gave a call yesterday to the manager we signed our contracts with to ask why the starting price of the car is different on my buyers order than the original price listed/discussed on the day of purchase. He responds saying it's because it included the add on purchase of premier defense sprays. On the day of purchase, he brought out this box of sprays and handed it to us as if they were included with the purchase of the car. It was never mentioned or explained by him that this was an additional cost. These sprays apparently added an additional $2,250 to the starting price of the car which is ridiculous because they're being sold for less than $50 online. He said our car salesman rep should have walked through all of those costs with me and that this issue has nothing to do with him. I asked if he could figure out if a refund was possible because we haven't used the sprays. I also asked him if it's possible to take off the technology warranty so we could balance out this random extra cost that was never discussed. He said all contracts are finalized and irreversible, he can't tell me if a refund is possible because he doesn't make those decisions, it's all already finalized with the bank, and that I need to give the car sales rep a call and see if he and the floor manager can help me. His tone overall speaking to me about this issue was loud, passive aggressive, and unhelpful. I gave the car sales rep a call yesterday as well and he told me the exact opposite. He said the manager should have went over additional prices and all breakdowns with me when we signed our contracts with him and that the manager would be the one making a decision about the refund. This was frustrating because it's completely different than what the manager just told me about his ability to help me. The car sales rep was more understanding and willing to help find a solution thankfully. He gave me a call today explaining that the added amount in the starting cost wouldn't have been from the sprays..this made things even more confusing because it again contradicts what the manager said. We still haven't been able to get an answer as to why the starting price of the car is incorrect on our contract. Thankfully the sales rep is trying to help us correct the situation. He confirmed that contracts can in fact be fixed and the financed amount can be adjusted. This whole situation is very unfortunate because the manager we worked with knew that we were newer car buyers and it feels like we've been taken advantage of. When I asked for help resolving this, he basically said this is someone else's problem. He sped through the contracts as well and didn't break anything down aside from warranty's. Almost everything he told me yesterday was false/incorrect. Had I known there would be errors in our contract, I would have been more cautious of what I was signing. What was initially a five star review is now a one star. Hoping to get this resolved by tomorrow with our sales rep and the sales manager