I called a few taxis in Swords to get to the airport from a pretty close spot. I even checked their…read morewebsites, called a budget taxi, did my best. I got the same lady answering the phone for all these Swords taxis(and hackneys). The website said all kinds of positive things even gave me a rate. The lady ,on the other hand said the web site was being worked on and out dated. Really? All of them? So, it didn't matter who I called. Twice i got the same old guy who wouldn't even get out of his cab to open the trunk and help with luggage until we asked. First time he added 3euro at end that we were not aware of. Second time he also added one euro because we used a credit card. Funny that the phone lady did not tell us that when i asked her which payment was preferable. Even stranger that the one euro didn't show on my receipt. Cab was not clean. Not impressed.

They gave us good service with a 5 a.m. booking to go to the airport. But there was about a 50%…read moresurcharge over the meter fare (34 euros for a meter fare of around 23). The driver told us that he gets the metered fare. Nothing on their web site hints at the surcharges, and when I asked them for an explanation, they answered as follows: "you made a booking and received a quote that includes processing credit cards, administrating your booking, a pick up fee (2 Euro) and ensuring a driver is allocated and in place at the correct time." If you think that an extra 10 euros or so is warranted for processing the credit card and administering the booking, then by all means use them.

Well I know some taxis get a bad name but I have to say these guys were great. They were on time…read moreand there to greet me and help me with my cases and all this with a friendly face and good humour as it should be.

Do Not Use this company. Pre-Booked a taxi for early morning pick up from our Dublin hotel…read more(reputable American hotel chain). When in taxi en route to airport, looked up on Uber that rate should have been around 16euro. (In Dublin, Uber uses taxi services and charge same rates.) When we arrived to Dublin Airport, driver asked for 45euro. And he wanted cash. He did not run the meter and would not allow me to pay with card. SCAM. Be Aware.

Avoid at all costs. Booked a 7 seater 2 days in advance for 5 people, received a call from the base…read more25 mins before scheduled time saying nothing available except 2 cabs. Scam artists, avoid.

A complimentary drink and snack on a short haul flight you say? What is this madness??…read more Instead of flying to one of the other London airports at a cheaper fare, we decided to splash out on a flight to London City airport with CityJet. It wasn't as expensive as it could have been either, as we got flights with a seat sale they had going. 130 EUR return, which still is pricier than your average budget airlines. But we did save the cost AND time it would have taken to get to our hotel from any of the other London airports. City airport was only 1.2 miles from our hotel, we could have walked it. It was totally worth the cost. The crew were pleasant and polite. And the free G&T tasted great. A thoroughly refreshing flight from Dublin to London and back again with CityJet.

I recently flew Cityjet's daily service from Dublin to London (out in the morning and back at…read more5:30). It is certainly a very convenient and popular route for business meetings in London. Although it felt a bit tight in the cabin, the service was amazing. How many airlines give out complementary food and drinks anymore? Even for a short flight like this I was offered coffee or tea and a muffin or fruit bowl for breakfast. On the flight back I had a glass of wine and crackers. Each time they also gave a piece of chocolate. This is the way flying was a few years ago. Cityjet also flys into London City which is so convenient to Central London. I highly recommend Cityjet for Dublin to London travel.

Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

I flew Business Class from Chicago to Dublin, over night. The plane seemed to be older with quite a…read moresmall pod. Even at 112 lbs and 5'4", I barely fit on the sleeping platform. The food was like coach food on real dishes. I connected in Dublin for another destination, still on my Business Class ticket. My confirmation said this. I was told that there was no Business Class section for this flight, but there it was!! A nice surprise. But, I got NO service. I asked for a cup of tea and was going to have to pay 3.5 euros for hot water and a tea bag. I showed the flight hostess my confirmation with the class of service I paid for, and she said they do not have Business Class on that plane and therefore I would get NO service, even though I paid for Business Class. It was a 3 hour flight and there was not even beverage service for a glass of water. On both flights, the lavatories in Business Class were the same as in coach class, not upgraded in any way. Another thing is that I got an email from Aer Lingus the day before my flights saying that I could check my bag in early, between the flights. I dragged my bag to their counter in a different terminal in Chicago, learning about the tram to get there. I am a solo, senior female traveler. The counter was closed. I called customer service and they told me that applied to Dublin only. Clearly, I had one ticket showing that I would be checking in the next day in Chicago and not in Dublin! They never should have sent me that invitation for early bag checking. The woman on the phone couldn't understand why I had an issue with it. Really bad communication. It was stressful and time consuming for me for nothing.

Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

***Please**Call main assistance (Toll Free) phone number is $$ +1 (888)__559-69.19 This line is…read moreopen 24/7, so you can quickly connect with a real person . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

The taxi was able to pull directly up to terminal 1 Ryanair and simple entry into the baggage…read moreweighing area which was not busy but confusing. The bags can only be weighed three hours before departure and then you manually scan your bags into the conveyor belt without a human present to assist. Luckily, I was able to bypass and go through one of the two human reps in the 40 minute or less lane, who allowed me to place my bags onto the conveyor and she tagged them - probably since I'm old. There are a few Ryanair staff members walking around to answer common questions. The luggage area is clean from debris and garbage bins nearby in addition to bathrooms. Basically, dont arrive early.

I was dropping off at the airport and had to spend some time there before everything was settled…read morewith my friends onward journey. I flew out from T2 years ago and this was the first time I had cause to witness T1 first hand. The terminal is the older one but it manages to remain a pretty decent looking if almost purposely designed middle of the road terminal interior. Nothing to write home about. The staff however were not brilliant, there was a definite attitude of annoyance at being asked very basic questions about directions and what travellers need to know when checking in etc. The queueing times were long at check in as well as Ryanair had only one lady on running from behind the desk to the automated machines and having to keep everyone right, this held things up a lot, the short queue od about 8 people ahead of us took a long time to be sorted. Once my friend left I hung about a bit longer as I would have left and run right into rush hour. So my experience is all airside. I ate in Starbucks that was fine, as was the coffee, however again the letdown was jaded and tired looking staff, who just could not seem to lift their spirits enough to maintain a basic level of courtesy. Cleanliness in the food area was a bit lacking as most of the free tables were still covered in empties and crumbs. Its still passable as a facility, but most front line staff directly employed by the airport, airlines and the on site businesses could do with more support from their employers to enable them to provide a better service.

I'm traveling and Dublin is by far the WORST airport I have been to. There's zero room to sit and…read moreif you happen to find a spot, it's a painful metal chair. I'm pregnant and need to bring my feet up between international flight. This is the most unfriendly airport towards the elderly, pregnant women, and those with disabilities. I explored the entire airport for 4 hours and there's not even ONE area with minimally a carpeted floor to sit on to bring your feet up. This isn't traveler friendly at all. They treat people like cattle. Sad to see.