Cancel

    Open app

    Search

    Cityjet

    5.0 (3 reviews)

    Cityjet Photos

    Recommended Reviews - Cityjet

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dave S.
    642
    448
    2542

    15 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Aer Lingus - Even though it doesn't stand out like the previous one, I'm starting to take to Aer Lingus's new livery, seen here on an A321-XLR on finals.

    Aer Lingus

    2.3(361 reviews)
    1.1 kmSantry

    Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

    I have flown several times with this airline and overall have been pleased. Last year on our way…read morehome from France a flight was cancelled and we had to stay overnight in Dublin. Were told by airline we'd be reimbursed for hotel stay yet our claimed was denied. Tried fighting this yet were never reimbursed. I should not like this airline however had a better experience this time. The staff are friendly as are the pilots. We found that the pilots on all 4 flights were informative and had very smooth landings. Still disappointed on not receiving the refund last year though.

    Photos
    Aer Lingus - Economy seating (the flight was almost empty)

    Economy seating (the flight was almost empty)

    Aer Lingus - Pillows and seats

    Pillows and seats

    Aer Lingus - Selfie

    See all

    Selfie

    Ryanair

    Ryanair

    1.8(376 reviews)
    1.0 kmSantry

    The official 'customer service**Ryanair Airlines** (toll-free) number is **1 (877) 456-2077™ or +1…read more(855) 470-05.03** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    The Ryanair airlines main customer service number is **1 (844) 987-7040™ or +1 (844) 987-70.93**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ##. Well-Organized Reservations & Convenient Trip Planning The journey began with a reservation experience that was fast, intuitive, and carefully structured. Business class features, including flexible ticket options, priority airport services, and spacious seating, were displayed in a clear and easy-to-understand format. Travelers could compare flight schedules, select preferred seats, and complete the booking without unnecessary steps. Once confirmed, a detailed itinerary was issued immediately, keeping every important travel detail organized and readily accessible. ##. Premium Airport Experience & Priority Convenience Business class added comfort and efficiency to every stage of the airport experience. Dedicated check-in facilities helped reduce waiting times, while priority security access provided a quicker route through the terminal. Before departure, lounge access offered a comfortable setting to relax, enjoy refreshments, or prepare for the journey in a peaceful atmosphere. Priority boarding ensured passengers could board the aircraft smoothly, creating a relaxed and well-organized start to the flight. ##. Spacious Cabin Design & Exceptional Inflight Service The onboard environment was thoughtfully designed to provide comfort throughout the journey. Spacious seating, generous personal space, and a quiet cabin atmosphere made it easy to relax, work, or simply enjoy the flight. The aircraft remained clean, modern, and well-maintained from departure through arrival. Throughout the journey, the cabin crew delivered attentive, courteous, and professional service, ensuring passengers experienced consistent hospitality and prompt assistance whenever needed. ##. Smooth Arrival & Complete Travel Satisfaction From takeoff until landing, the flight remained comfortable, reliable, and efficiently managed. Inflight services were delivered seamlessly, contributing to an uninterrupted travel experience. Upon arrival, priority baggage handling allowed luggage to be collected promptly, helping passengers continue their travels with minimal delay. Overall, business class delivered an impressive combination of convenience, comfort, and dependable service, providing a premium travel experience from booking to destination.

    Photos
    Ryanair
    Ryanair - The cattle call. ;-)

    The cattle call. ;-)

    Ryanair

    See all

    Norwegian Air Shuttle

    Norwegian Air Shuttle

    1.5(2 reviews)
    1.2 kmSantry

    As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

    Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

    Ryanair Head Office

    Ryanair Head Office

    1.7(10 reviews)
    1.4 kmSantry

    *FOR 24/7 immediate help* call 1-800-LIVE-PERSON 1-(929)-224-50/00 OR *$$*1+(855 657 4900) to reach…read moremain customer support. They can help with booking management, flight changes, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Breeze. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat--ever. My seat number was 6K, and the seat had virtually no cushioning whatsoever. I had to stack pillows and a blanket to prevent back pain. This was the most incompetent company I've had to deal with. I called someone in Detroit to get information about the plane and flight, and he gave me another number to call, which I believe was in Chicago. I called that number, and another person told me they didn't handle this and that I had to call yet another number. I called that number, and that person referred me back to the original Detroit number. I called Detroit again, another representative answered, and finally gave me the information I had been asking for from the beginning. Not done yet. I finally checked in and boarded the plane. The aircraft was gorgeous, and for the most part, the flight attendants were very hard-working. However, many passengers on the flight were loud, arrogant, and inconsiderate. Within just a couple of hours, the bathrooms were dirty, with urine on the floor and clogged sinks. It was an extremely unpleasant experience. I will never fly United. I would rather pay twice as much and take three days to get to Amman than fly this airline again. I would choose almost any other airline rather than go through that experience again. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Breeze. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat--ever. My seat number was 6K, and the seat had virtually no cushioning whatsoever. I had to stack pillows and a blanket to prevent back pain. This was the most incompetent company I've had to deal with. I called someone in Detroit to get information about the plane and flight, and he gave me another number to call, which I believe was in Chicago. I called that number, and another person told me they didn't handle this and that I had to call yet another number. I called that number, and that person referred me back to the original Detroit number. I called Detroit again, another representative answered, and finally gave me the information I had been asking for from the beginning. Not done yet. I finally checked in and boarded the plane. The aircraft was gorgeous, and for the most part, the flight attendants were very hard-working. However, many passengers on the flight were loud, arrogant, and inconsiderate. Within just a couple of hours, the bathrooms were dirty, with urine on the floor and clogged sinks. It was an extremely unpleasant experience. I will never fly United. I would rather pay twice as much and take three days to get to Amman than fly this airline again. I would choose almost any other airline rather than go through that experience again.

    I wish I could give a zero rating, not for the flight or crew, but for their complete and total…read morelack of customer service, for their deficient AI bot and their fake automated customer service line, that continually disconnects you. I bought 6 tickets, but when it came to checking in online it wouldn't let me check in my grandson, because it kept saying that a minor couldn't fly by himself. . .there were four adults on the same ticket, but their inadequate system didn't recognize that. I tried different devices, I tried the app and web, I tried calling, I tried sending a message - all to no avail. But I thought no prob, we'll clear it up at the airport. Nope. They charged me an additional $414 (which nearly doubled the costs of the original tickets). At the airport, I showed proof of the calls, and showed that I tried to contact them via the internet. Nope. When I got home I continued to try to get ahold of them. Nope. Thank goodness for AMEX. I'm going to submit a complaint with the FAA as well. I have called every number I can find, you cannot get a live person. Obviously this is by design. Not only do I deserve a refund, I deserve an explanation. I bought and paid for the seat (six seats) what is the difference when, where and how I check in? What would happen if we didn't show at all. . .do you have one of those "policies" that your BOT keeps sending me about "no shows"? This check-in process makes no sense, it is just a not-so-clever way of gouging customers. It is not only what you do, but how you do it. . .and your customer service is just appalling. I will walk to my destination before I will ever fly you again.

    Photos
    Ryanair Head Office
    Ryanair Head Office
    Ryanair Head Office

    See all

    Aircoach - The return trip on air coach 703 from Dun Laoghaire to Dublin airport was equally comfortable and rewarding.

    Aircoach

    2.9(104 reviews)
    0.9 kmSantry

    Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

    I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

    Photos
    Aircoach - We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    Aircoach
    Aircoach - Image courtesy www.aircoach.ie

    See all

    Image courtesy www.aircoach.ie

    Cityjet - airlines - Updated July 2026

    Loading...
    Loading...
    Loading...