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    Aer Lingus

    2.3 (360 reviews)

    Aer Lingus Photos

    Recommended Reviews - Aer Lingus

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    Dinner meat option
    Britney M.

    Honestly, great experience with Aer Lingus! We've flown with American Airlines and France airlines also. So, that is what our comparison is for Aer Lingus airlines. First off, they had the cutest seats with clovers on top! Adorable. Secondly, the gave everyone a little pillow for the flight. How sweet is that! And lastly, we were provided earbuds with clovers on them for free. Awesome! The hospitality was top notch for economy! They also had meals on our flight! We had an overnight flight and they fed us dinner and breakfast in the morning. Dinner was a small dish with side and dessert cup. And breakfast was a bagel sandwich. That's pretty dang cool if you ask me! 10/10 experience! Would fly with Aer Lingus again!

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    7 months ago

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    6 days ago

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    1 year ago

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    9 months ago

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    2 years ago

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    29 days ago

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    1 year ago

    Awful customer service. Have called 4 times over 19 days, staying on hold for 20 min and no pick up

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    2 years ago

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    1 year ago

    the best airline staff are great food was good flight atendant was very kind will be flying again

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    7 years ago

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    Page 1 of 9

    Aer Lingus Reviews in Other Languages

    Review Highlights - Aer Lingus

    The in-flight was okay, I didn't have high expectations for airline food, it got the job done.

    Mentioned in 5 reviews

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    Ryanair - *Contact us today to reserve your dining experience for just $8.55|657|66.OO# Enjoy great food and flexible reservations ~ cancel anytime.

    Ryanair

    (362 reviews)

    Santry

    ***Please**Call main assistance (Toll Free) phone number is $$ +1 (888)__559-69.19 This line is…read moreopen 24/7, so you can quickly connect with a real person . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    The taxi was able to pull directly up to terminal 1 Ryanair and simple entry into the baggage…read moreweighing area which was not busy but confusing. The bags can only be weighed three hours before departure and then you manually scan your bags into the conveyor belt without a human present to assist. Luckily, I was able to bypass and go through one of the two human reps in the 40 minute or less lane, who allowed me to place my bags onto the conveyor and she tagged them - probably since I'm old. There are a few Ryanair staff members walking around to answer common questions. The luggage area is clean from debris and garbage bins nearby in addition to bathrooms. Basically, dont arrive early.

    Cityjet

    Cityjet

    (3 reviews)

    Santry

    A complimentary drink and snack on a short haul flight you say? What is this madness??…read more Instead of flying to one of the other London airports at a cheaper fare, we decided to splash out on a flight to London City airport with CityJet. It wasn't as expensive as it could have been either, as we got flights with a seat sale they had going. 130 EUR return, which still is pricier than your average budget airlines. But we did save the cost AND time it would have taken to get to our hotel from any of the other London airports. City airport was only 1.2 miles from our hotel, we could have walked it. It was totally worth the cost. The crew were pleasant and polite. And the free G&T tasted great. A thoroughly refreshing flight from Dublin to London and back again with CityJet.

    I recently flew Cityjet's daily service from Dublin to London (out in the morning and back at…read more5:30). It is certainly a very convenient and popular route for business meetings in London. Although it felt a bit tight in the cabin, the service was amazing. How many airlines give out complementary food and drinks anymore? Even for a short flight like this I was offered coffee or tea and a muffin or fruit bowl for breakfast. On the flight back I had a glass of wine and crackers. Each time they also gave a piece of chocolate. This is the way flying was a few years ago. Cityjet also flys into London City which is so convenient to Central London. I highly recommend Cityjet for Dublin to London travel.

    Norwegian Air Shuttle

    Norwegian Air Shuttle

    (2 reviews)

    Santry

    As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

    Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

    Ryanair Head Office

    Ryanair Head Office

    (9 reviews)

    Santry

    Dial +1 (855) 657-49.00™ the **Airlines® phone number for fast...read more assistance with booking…read moresupport or flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    what a dispicable company this is. leaving a 91 year old who has left her handbag on her seat on…read morethe plain, and wont help at all, even saying the flights already left again, so she sat worrying no keys no money in a foreign city. And the staff on the chat absolutely discusting. Can tell they care about money not passengers welfare

    Aircoach - The return trip on air coach 703 from Dun Laoghaire to Dublin airport was equally comfortable and rewarding.

    Aircoach

    (104 reviews)

    Santry

    Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

    I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

    Aer Lingus - airlines - Updated May 2026

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