First time here, we will return! Oh hell we have to return to pick up my wife sneakers, Ian was…read moreextremely knowledgeable, found the right sneaker for me and my wife. Highly recommended this mom & pop family business. Thank you!

Can you please return my $75 credit balance? Carried over from last May. I returned sneakers on…read moretime in perfect unworn outside condition. No one told me they were final sale. To use the credit I forced myself to buy 1 pair of sneakers which do not fit, However, I kept them because I wore them outside. You don't have narrow sizes. I have tried every sneaker. Please refund the remainder of my money. I can buy alot of food with $75.

In sleepy Ridgefield, CT there exists the best running shoes/accessories store I have been to on…read morethe entire planet. Been to very good specialty running stores in San Fran, NYC, Seattle and Chicago, but nothing compares. The proprietor, Marc Chapman is as knowledgeable about all levels of running (from beginner to competitive athlete), and is very generous about sharing the knowledge with all who enter the world of Kilometers. He will watch you run for a bit, evaluate your mechanics and suggest just the right shoe for you, and work with you over the months and years to continue to guide your shoe selection and educate you on the sport. If there were more retailers with the passion that Chapman has for his trade, the likes of Niketown and Champs never would have existed, because they simply would not be able to compete.

These folks will take care of you. Every staff member is a runner and will welcome getting newbies…read morestarted as well as speeding up the experienced runners. They are knowledgeable in different types of running and want to help each person meet his or her goals. I actually had a stress fracture in my foot without knowing it - these guys called it out and instructed that I stop running immediately and see a doctor.

Of Course, me and my girls Fran and Teresa went out for a girls day the other day. We enjoyed it…read morequite a bit, we especially were looking for some new shoes! We decided to stop in to sketchers since Teresa seriously loves her sketchers. She said they've lasted her for over 3+ years! Great quality for the price. Defintely recommend Sketchers high quality shoes!

This review is long over due and I apologize for that. I visited your Danbury store on 01/12 I…read morebelieve in the afternoon. I have never worn Sketcher sneakers before in my life and I will NOW never wear anything else. Thanks to the Quality but the EXCEPTIONAL SERVICE. I worked with Cheyenne after a very grueling car trip to get to your store. Horrendeous traffic in Danbury. I was met with Compassion, Professionalism and Friendliness. In this age of online shopping to come across someone like Cheyenne is a GREAT GIFT !!! She is an absolute ASSET to your company. The only improvement that could possibly be made is if you relocated to Southbury WITH CHEYENNE. Thank you Thank you Thank you.

Great people. Great shoes. Knowledgeable and family owned. I don't see myself shopping anywhere…read moreelse for shoes ever again other than here.

My family has been shopping here for years. Family owned business, attention to detail, dedicated…read morestaff. Highly recommend.

Fall 2024 - think it's closed. Bummer. A good shoe repair is hard to find. I remember seeing…read moretheir sign up for years.

I dropped off a pair of boots for my wife after hearing her mention a heel had broken. Took me…read moreawhile to locate them since my wife has a shoe fetish, which I aptly help her keep... since I also love the shoes she picks !!! Anyway, after scouring her special 'shoe closet' I had to build to contain her hobby I located them. Making a command decision on my own I went to this cobbler in Ct since our very very local one has retired. I was EXTREMELY surprised at the work done. They came back polished and all the tiny nics on the heel leather had been fixed as best as possible but they look as good as new. They were both done without me asking and for the price of $15.00 I feel well worth it. Definitely have found a new cobbler !!!

I called this morning to see what ski boots they had in my size…read more They were super helpful and asked me all the right questions about size, style, skill level, etc. They had quite a few boots that I was interested in, so I took a ride out. They were very busy, but they had plenty of staff on. I was told it would be a bit because there were a couple of people already waiting. I didn't have to wait very long. They brought out a few boots that I was interested in and a few that they thought would be good for me. Super thorough and very patient. I never felt rushed or pushed, even though they were really busy. Well, I got the boots I wanted with a great fitting and a great price. I would definitely recommend them .

There are many ski shops to patronize so why go to Ski Haus? We have been shopping there for about…read more15 years, drive 45 minutes to shop there (Brewster location) instead of 10 minutes to a store near us. Their selection of equipment and clothing is superb, high quality, reasonable priced. Bev, one of the owners, specializes in clothing and is very knowledgeable, helpful and friendly. She will give a fair assessment of any item you wish to purchase. We take her advice as gospel and are never disappointed. If there is an issue in the near future with a purchase, she is reasonable in managing the situation. Overall, we travel there because we are treated well by staff and our purchases have always met or exceeded expectations.

I would like to extend my sincere thanks for the very special effort on my behalf to get the…read morewarranty replacement from Dynastar. I couldn't find the spot on your web site to write a recommendation, so here it is. I will ask my wife to help me write on Yelp (I wouldn't know how to do it). I have bought my ski equipment at Ski Haus for over 35 years. It is always a total joy to deal with them for their experience, knowledge and honesty. There is a reason they have been in business since 1962: their integrity. Recently, I informed Ski Haus that a ski I bought from them a bit over 2 years ago had developed an edge that was separating. Though the ski company warranty had just passed, Ross and his team went to bat for me, and my skis were replaced. This is one example of the extraordinary commitment to quality. It's rare in our world to find such care. I highly recommend Ski Haus to all ski enthusiasts. James D Barron

We're repeat customers for children's ski rentals (our fourth year!) and miscellaneous outdoor…read moregoods purchases including Thule racks, kayaks, etc... We keep coming back to this location (and the one on 22) for the excellent service. It's much, much better than what you'd find at the closest Dick's, LL Bean or REI. Ski department technicians -- shout out to Pete this year!! -- are helpful, knowledgable, kind and patient with wiggly kids. Children's skis and boots have, in our experience, been in fair to excellent shape -- which can't be an easy standard to maintain given the demographic. Prices for non-sale items are not low. (Obermeyer jackets go for MSRP in November.) If you wait for their seasonal sales, though, you can find some excellent deals. It's true that there's often a wait during busy times of the year (i.e. weekends just before ski season). But staff hustle as much as possible, while still taking the time to do a good job and ensure a good fit. Great small business!

Careful buying here. Even though they accept only cash when I tried to return shoes bought two days…read moreago as Mother's Day gift which were too small they said "it's too early. Ain't got no cash. Slow day. Store credit or exchange only". Have you ever heard of a legit cash-only business which opens the register with no cash available??? Sales woman wanted me out of the store quickly. When I said I'll be back this afternoon she actually said "call first before you come". Really???? The return is for less than $40 dollars and she didn't even bother to check amount. Draw your own conclusions. Very shady store.

Great customer service, very nice and knowledgeable about sneakers, they helped me get the perfect…read morefit for running