My family and I have always gone to Alpine Haus for all of our ski boots, poles, helmets, and skis…read more We love their customer service, great prices, and the variety of services that they offer. Regardless if you would like to rent, buy new gear, or buy used gear, I recommend you come here before you go anywhere else. A major tip- If you're looking to rent for the entire season, do not wait until peak season because they will likely be out of many rentals by then. Be sure to start the process of renting your skis earlier in the season. However, even if they're out of rentals, they have phenomenal sales on a lot of their ski equipment and it may be a better investment for you to buy from them. I can't stress how friendly, patient, knowledgeable and helpful the staff is. They're very thorough and helpful with all of their services. Highly recommend!

Stopped in on a Saturday to look for new ski boots for my husband. They were really busy, but the…read morestaff was so friendly & courteous. I watched as the staff interacted with young children, older adults & middle aged customers. They were all so patient and helpful to the individual needs of each customer. You could tell the employees truly enjoyed working there. They had a great variety - something for everyone from high end to beginner. Their pricing was competitive & several discounts on older models.

There are many ski shops to patronize so why go to Ski Haus? We have been shopping there for about…read more15 years, drive 45 minutes to shop there (Brewster location) instead of 10 minutes to a store near us. Their selection of equipment and clothing is superb, high quality, reasonable priced. Bev, one of the owners, specializes in clothing and is very knowledgeable, helpful and friendly. She will give a fair assessment of any item you wish to purchase. We take her advice as gospel and are never disappointed. If there is an issue in the near future with a purchase, she is reasonable in managing the situation. Overall, we travel there because we are treated well by staff and our purchases have always met or exceeded expectations.

Cameron was fantastic today! Thank you so much for taking the time to help my son pick out new…read moreequipment. You were very thorough. Sharing your personal experience and tips put him at ease as he often gets overwhelmed. He was very nice and gave many suggestions based off of his experience.

For as long as we've been coming up to Woodstock and driven to Belleayre in the early 2000s to try…read moreand ski (skiing isn't in our cultural DNA), we've always breezed past Potter B. To us, it was just a ski shop: snow gear, goggles, jackets, repeat. But then, in late March '25, hubs spotted a large Teak patio sale sign. We both did a double-take. Curious, we rolled in one Sunday, about an hour before closing and let's just say, the surprise was real. The showroom is spotless. And that earthy teak scent lingered everywhere. The teak patio pieces were gorgeous- just priced a bit out of range. But we lucked out big time and scored a black metal patio set already rust-treated. A solid win. Service was outstanding. We spotted a floor model and liked what we saw. We'd asked if we could take it home- as long as they were willing to knock a little off the price for it being on display. They didn't blink. Deal done. What's more, we'd also asked about delivery since we're not far off and two of the guys delivered the set in a snap!

Had a fantastic experience at Potter Brothers. Kyle helped with the purchase, and Adam went above…read moreand beyond fine‑tuning my wife's ski boots after a day on the mountain. His knowledge and patience were outstanding. This is exactly the kind of service you get from a family‑run shop--and why we'll always choose them over buying online..

Friendly skate shop - visited while staying with family in Vernon. Bought Doh Doh bushings for my…read moreskateboard.

Came by here over the weekend with my friend to get her a complete set up and a skate tool. Staff…read morewas exceptionally friendly, courteous, knowledgeable, and accommodating. They wore masks (if that's important to you) and didn't try to over sell anything or try to give us anything we didn't need. Will be coming back!

Great customer service! Had the exact soccer jersey I was looking for. ( Not a single store in…read morethe Danbury mall had soccer jerseys)

We've hosted a group event at Mohawk for 4 years and like how close and manageable the mountain is…read more But I feel like they cheated us. They require a lift ticket even if a kid only does lessons. Fine. What's not fine is they never told us about the less expensive bunny-hill-only ticket (about $31). Instead, about 30 kids in our group bought the full-mountain ticket (about $60) even though many only used the bunny hill, or didn't ski beyond lessons. When you're coordinating a kid-heavy group, that omission doesn't feel accidental. It feels like they kept quiet so we'd pay more. Not nice at all. They need to do better.

I am very impressed. Place has big small mountain family vibes. Loved seeing all the kiddos out…read morethere learning. Seemed as there is a great learning program here. Brought my 86 year old grandfather here to get his first laps on the year in. This was my first time here thanks to being an Indi Pass holder. We both had an enjoyable time. T We took five runs then went inside for some food. Prices were manageable. As I was eating I watched the line at the register grow into the line to get food, happy I wasn't in it. We took a couple more runs and called it a day. Personally not a place I would come by myself. Terrain is not at my difficulty, and for the same drive I could be at bigger mountains. But, would not deter anyone from coming and would absolutely recommend here as a place to ski! Sunday 1.4.26

Great place with the snowboarding things you need. First snowboard shop I went to did not have a…read moresharpening kit, but this location had multiple options onsite. Very friendly staff!

The staff was very helpful and got me set up with new skis, boots, bindings and poles. They had a…read moregreat selection of equipment.

My wife to our Canondales bikes here for service, some minor adjustments were need no expenses,…read moretrustworthy & reasonable charges unlike the Joe the auto mechanic downtown

My wife has been bringing our bikes here since the shop was in Pawling. We have Canondale Tourings,…read morenever a problem with brakes or tire. Friendly fair on price unlike the fix one break-one auto mechanic on Colman Blvd.

Disappointed that I have to post this but my husband and I have had our skis tuned at Fatty's for…read moreyears. Unfortunately, the tune up on our skis this year was horrible. We are advanced skiers and on our first day out skiing, we found out pretty quick that our skis were railed. We could barely control them and ended up running to a tuneup store near the resort to have them checked. They could immediately see the poor tuneup on our skis and were told that we were lucky we didn't get hurt as a result. Our skis were great after the second tune up. Guess we'll be going elsewhere.

Absolutely the best! The young gentlemen there are courteous, helpful, and knowledgeable, and the…read moreowner is just fantastic. His selection is small, but he carries the very best in each price range. No need to read 1000 reviews when you have 20+ years of tested experience at your fingertips! I stopped in for a few small items before a big arctic trip and was even given advice on things I wasn't picking up there as we chatted. I can't thank this place enough. It is the customer service-focused vibe we all are missing in the days of online shopping!!

Best ski shop around! love all the great gear! We get our kids ski rentals here, the people are so…read moresweet!

Bought ski boots from leisuretime through eBay. Received a box full of junk instead. Casey the…read moreowner accused me of fraud claiming i removed the ski boots and replaced them with junk just to get a $311.17 refund. Casey refused to do a inspection on his end and continued calling me a lier. So unprofessional. He insulted my honesty and integrity. As the owner of this company acting so stupid towards a customer is beyond belief. For all who read this post don't deal with this company. Casey is the son of the owners who started Liesuretime. His parents would be dishonored to find out how he treated me.