In sleepy Ridgefield, CT there exists the best running shoes/accessories store I have been to on the entire planet. Been to very good specialty running stores in San Fran, NYC, Seattle and Chicago, but nothing compares. The proprietor, Marc Chapman is as knowledgeable about all levels of running (from beginner to competitive athlete), and is very generous about sharing the knowledge with all who enter the world of Kilometers. He will watch you run for a bit, evaluate your mechanics and suggest just the right shoe for you, and work with you over the months and years to continue to guide your shoe selection and educate you on the sport. If there were more retailers with the passion that Chapman has for his trade, the likes of Niketown and Champs never would have existed, because they simply would not be able to compete. read more

Kilometers - Sporting Goods Near Me - Ridgefield, Connecticut

These folks will take care of you. Every staff member is a runner and will welcome getting newbies started as well as speeding up the experienced runners. They are knowledgeable in different types of running and want to help each person meet his or her goals. I actually had a stress fracture in my foot without knowing it - these guys called it out and instructed that I stop running immediately and see a doctor. read more

I wanted a new pair of running shoes and a Nike+ sensor, so after reading all the great reviews of this store, I figured I would "shop local" instead of going to Dick's or Sports Authority. I really wanted to spend my money at an independent shop. I run about 30 miles a week so it would be great to have such a store near by. I came from Florida where I had an awesome local running store that carried ALL the major running brands and a variety of clothing and accessories. I am sorry to say, I was very disappointed! They had like 6 (maybe) different shoes in the store and some clothes (hardly any!) that looked like they survived from the eighties. It was also quite dirty and just seemed to be in disarray. How can a dedicated "running" store sell such a limited brand of shoes? I'm no orthopedist but, to me, there are many different factors that go in to picking the right shoe such as height, weight, sex, body type, pronation, foot problems, health problems, etc., etc........ AND 1 or 2 brands, at most!, fit all---I think not! That would be the reason that there are so many different types or styles out there. Also, to me, the only reason to carry a severely limited selection would be that the owner is getting much more than the normal profit............in addition, the brand they carry is a higher price than other shoes out there too. I asked if they had the Nike running sensor (which has been out for years) and told they don't carry Nike......really! I know Nike products aren't for everyone, especially the shoes BUT to carry nothing Nike! Nike makes great, cute running outfits, socks, accessories, etc. and for a running store to carry nothing Nike...?! Really! Truthfully, it didn't seem like they carried any running items (made in this century). So I left and drove to the "big box" store and bought shoes, a new sensor, socks and an outfit---none of which they had at Kilometers:( read more

Marc is AMAZING. So so enthusiastic and helpful, fitted me perfectly, had me trot back and forth in them and gave me all sorts of technique tips, don't even hesitate to go to him. I drove over an hour and it was completely worth it read more

Kilometers - My fabulous new kicks, ON - Sporting Goods Near Me - Ridgefield, Connecticut

Sorry to say they only sell one brand of shoes. Owner does not follow through on promises. Terrible communication. Very, very, very disappointed we took daughter there. Read through the reviews. Any recent good reviews? Save your time and save your money. read more

I was referred to Kilometers by a friend who knew I was looking for the most knowledgeable footwear expert to help fit me for running shoes. The service was incredible, and in all of my years of running, I've never had shoes that fit me and my running style so perfectly. The owner took the time to have me run outside with my shoes, observing my running style, and then took me inside to have a digital image made of my soles. The result: The "perfect" fit shoe for an upcoming marathon, with expert friendly service. I will never shop for shoes anywhere else. read more

I love this place! I am currently training for an ultramarathron and I was having pain... and like usual they were able to get me into a shoe to help. They have done this for me quite a few times and each time I am floored by how knowledgeable they are and how much they help. read more

I got my first pair of "real" running sneakers here! The guys working were super knowledgable and helpful. They had a special mat that measured my feet and watched me run in the parking lot to make sure I got the right shoes. I recommend this place to people all the time! read more

I was looking for the right footwear for my running and workout needs, and came with a specific brand and product in mind. Marc and team looked and listened and got me into the right shoes,and not what I was looking for.... They were credible, very helpful, and truly interested in my needs. This is a gem of of a store, and I hope others discover it, too. read more

I've always been interested in running but never really got around to it, I've was unsure of myself and as silly as it sounds didn't really know where to start. A few weeks ago inspired by a friend of mine who has become a serious runner over the last year I decided to just go for it. I quickly discovered how much I actually enjoy running but could tell from the get go that the shoes I was wearing were all wrong for what I was trying to do. I knew from a friend of mine whose marathon training was sidelined for several weeks because of peroneal tendonitis due to improper shoes how important it was to invest in my footwear. I was painfully aware that I knew absolutely nothing about running shoes so going to Dick's or Sport Authority wasn't going to cut it for me. The staff just isn't knowledgeable enough for my comfort level. I asked my personal trainer where she recommended I go and Kilometers was where she sent me. It was exactly the experience I was hoping for. Mark could not have been more friendly or supportive and immediately made me feel at ease. He looked at my feet, watched me walk and used a mat connected to a computer system to see what kind of feet we were dealing with. Once he had all the information he presented me with a pair of shoes, showed me a better way to lace them and then sent me outside to run in the parking lot. I felt like I was running on clouds. There was absolutely no trace of the horrible ache I experience in my old shoes and I felt like I could actually pick up my feet and go faster. The experience with the right shoe is night and day from what I have been dealing with. Mark told me if there was anything about the shoes I didn't like I could come back and we would work on it. He also encouraged me to sign up for my first race and invited me to come running on Friday nights. As someone who spent years in retail the high level of customer service he provided completely blew me away. I would recommend Kilometers to anyone who needs running shoes especially if like me you are unsure of where to start. read more

The owner could not be more real. I have been to every store within 30 miles to buy running shoes but I would only go here now. Other places sell what they carry with no real effort to understand my specific needs. What is worse, is that now, so many shoes with famous brand names are all made with sub standard materials. (And in the same place,, do some research). Years ago I could go six months to a year on a pair, recently my shoes were lasting three months! Mark is honest and goes out of his way to be the first to have researched high quality shoes that LAST! Even if that means he can't sell me as often as the other stores. He also took the time to correct my form and work with me on Chi Running so now I can feel ache and pain free, completely!! I've been running since high school but over the years I have had knee problems. Not anymore! Stick with Kilometers. read more

My second visit to this store and I was as impressed as the first time! Amazing customer service! Very knowledgable and I got a great pair of running shoes! read more

After about 5 years away from running (mostly because of knee pain), I decided to invest in a new pair of running shoes so I started reading reviews for specialty running stores. I decided on Kilometers based on the strength of the reviews and the enthusiasm of its customers and am incredibly glad that I did! Marc put me through my paces, checking my foot size/arch in a variety of different ways, and then had me test the shoes out with a couple of short jogs. The shoes that he recommended were so different than the recommendations I'd gotten at other specialty stores - I was intrigued and a little apprehensive, but was told that if it wasn't feeling right after a few runs to come back and we'd figure it out. His customer service is excellent, so much that a friend that was just along for the ride ended up buying a pair of shoes as well (different than mine) ... talk about an impulse buy! I've told so many friends about this store, and have brought several in to try the shoes out and they've also come away with great experiences. *Confession* ... I've actually brought my friends to Kilometers from Poughkeepsie each time, just because I wanted to be there to learn more from Marc, who is a wealth of knowledge and incredibly supportive. I just can't get enough! One year later, I still LOVE my On's and I absolutely love bringing people in to meet Marc and get fitted for shoes. I've tried another local running store down the road a few times (hoping to have a good experience) but time and time again I leave other stores disappointed. The personal attention and expertise at Kilometers is unmatched, and I never hesitate to take the long drive out to Ridgefield. Marc, keep doing what you're doing, you're amazing! read more

One word AMAZING!!! Just bought my 4th pair of running sneakers from kilometers. I've be coming here for 3 years.The service is next to none! They analyze your specific foot type and match you to a shoe for your foot structure. The guy who I've dealt with every time (sorry forgot his name!) has an outstanding memory! Every time I come he remembers my foot type and what shoe he put me in last time. He gives great running tips and is so nice!! Genuinely cares about his customers!! I've yet to have to bring them back but he always lets you know that if the shoes don't feel right you can bring them back within a week. This guy knows running and knows the shoes... EXTREMELY knowledgeable in ALL things about running!! I can not recommend this place enough!! read more

This store is GREAT and Marc is extremely knowledgeable. This is a runner's store run by a runner. If you are looking for the latest Nike or ASICS then you might as well stay home. Marc brings a no frills approach to putting you in the shoe you SHOULD be in and not what corporate marketers want you in. Give them a shot and you won't be disappointed! read more

Had a warranty issue and no follow up from owner. He blamed the sales rep. I called the company and 3 days later I had new shoes

I've been going here for a decade and Marc is truly the best. He works with everyone individually to make sure they get the perfect shoe and doesn't sell anything he didn't believe in personally. For the people leaving comments about Nike shoes, Marc is doing you all a huge favor by not selling lower quality brands! I am definitely a life long customer! read more

So disappointed. I drove an hour to get here and there is a sign on the door saying they closed for today and "see you Friday". Posted hours on their FB site are 10-6 Mon-Fri. Not right! read more

WOW, I have never been so impressed! I felt the need to start running to help alleviate all my physical ailments, ( I've passed that 50 age milestone) Went into KILOMETERS after visiting all the usual athletic stores. NONE of the sales people could give me any intelligent info.... They all tried to recommend the the typical brands with no real knowledge. Upon entering this shop, Mark started chatting me up and after 5 minutes saw all of my physical ,anatomical problems, better than any doctor I've been too. Even suggested simple exercises to alleviate my problem. ( He was accurate on all counts, no need now for surgery!) The first shoe he showed me had ALL the attributes I was looking for in the big -box stores, but could not find. Light weight, flexible, attractive, (made my feet even LOOK smaller) super supportive. He had me wear them outside and watched my stride, gave some suggestions and for the first time, with his suggestions and advice, my stride wad smooth and light. I have Peripheral Neuropathy and rheumatoid arthritis,but felt great! I'm hooked on this man and his shop. I travel internationally and will ALWAYS contact this man for more shoes. BTW, the shoes where less money that the ones I was about to buy at the mall. Diane Y read more

Hands down...the best place to buy running shoes. They always have your best interest at heart. Love these people and will never buy a pair of shoes from anywhere else...ever. read more

If you need any help or guidance about running shoes, gear, or anything else running related, go here. The staff are so knowledgeable and helpful. I went here for all my cold-weather running gear and they were so helpful in answering my questions and choosing what worked best for me. I know several people that will only go here for their running sneakers because they know what they walk away with will be the optimal shoe for their training. You can't go wrong with Kilometers. read more

Get your shoes here! I had the pleasure of being helped by Mark. He picked out the perfect running and trail shoes for myself and two family members. He also gave great running advice and tips to improve my running form. I will definitely be returning for my next pair. read more

It's rare for me to write a review but since I was terribly misguided and exploited by them this is my chance for justice. I have purchased running shoes three times there and will not be back. These are my experiences. First time I got the usual song and dance attempting to demonstrate that they customized the selection for my body and running style. I run up to 35 miles per week, have done a dozen half marathons and my first full marathon this past year. I walked away from the store feeling reasonable about the experience but couldn't help notice that they only had about three or four different running shoes from which to choose. Are there really only 4 different combinations of body habitus and running styles? I thought I was being played but was OK with it at that point. After getting home, I discovered that my two boys who had been to the store on separate occasions and are very different people in terms of height, weight, body composition, foot arch, etc were put into the exact shoe that I was! Three very different people all with the same recommendation based of Kilometer's " assessment:. The second time, without being assessed, I was sold a bill of goods on why I should use On's Cloud Runners. It seemed strange that it was about the only shoe they carried and were charily putting other customers at the time in the same shoe. Their logic sounded reasonable and so I decided to give it a try, despite the shoe costing 30 dollars more than my last pair; I was told that they lasted longer. Well, after running about 300 miles I finally developed my first case of overuse syndrome, patella-femoral syndrome. I hadn't significantly increased my weekly mileage but did get into the poor habit of not stretching nor varying my running routine enough. I attributed my injury to those issues and completely spaced on the change in running shoes used until reminded by some running friends after my third purchase at Kilometers. By the way, I never was injured during my entire marathon training nor after the race in my prior conventional running shoes. It only occurred when switching shoes. That stuff happens but then there was the third purchase. I've been in physical therapy for over a month, trying to get back into the game, using the elliptical machine frequently and decided to get a new pair of shoes to help my recovery and to get back out there. I explained to the owner, Mark, the nature of my injury, how I recently was recommend by them to On's cloud runners and was very frustrated by my inability to run at the present. He did the same BS assessment, had me run back and forth in the parking to look at my stride and then recommended that I wear the "new" Cloud Runner's on the market. Stupid me swallowed it and purchased them! Every time I ran in them, my injury flared. I finally caught up with a group of running friends, one of whom had the exact same experience (sans injury). She stated that she and her daughter were each recommended Cloud Runners by this store, both sustained knee injuries and were fairly certain that the owner was financially incentivized to push this product. The following day, I went to a different running outfitter in the general area. They had a huge assortment of running shoes but no On's and described how the On shoes were approaching a minimalist shoe with little cushion or support. The salesmen there also directed my to the mid-level shoe as opposed to the high-end and more expensive variety. I will never go back to Kilometers after these experiences. The owner appears nice enough but certainly is interested only in pushing what works for him, not the runner. It's really ashame but buyer beware! read more