Excellent service! Reasonable pricing. Beautiful selection…read more Resized rings, repaired gold bracelet and rebuilding my grandmothers ring. Will definitely use them again for all our jewelry needs.

I recently found myself in a situation of needing to have a ring (from another jeweler) cut off so…read morethat it could be repaired and resized. I walked into DeBartolo & Co on a Friday afternoon and Ashley was incredibly helpful and understanding! She helped safely remove the ring and she and Louie had great ideas and input on how to improve it when the time comes. Looking forward to coming back in next month to get all of the pieces put back together!

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

Good services and friendly staff i got what i came for and happy with experience would highlight…read morerecommendpppp

Friendly and welcoming staff…read more Brought a ring there last week and they took their time and just all around enjoyable experience. I'm definitely coming back again and I've got a lot of things to bring :)

This is an excellent place to sell your gold or jewelry. They give great prices and excellent…read morecustomer service! I will only be using them in the future for any valuables I need to sell. They also know coins very well! I'm looking forward to bringing my coins in. The guys that work there are great!

Sandra at zales is the girl you want to go to! She's so friendly and gives excellent customer…read moreservice! I had a slight issue with rude customer service with this store a week prior, with another team member but Sandra has really put my faith back into the sales team! She deserves a raise!!! Thanks again Sandra!!!!!

I made a visit to Zales to purchase earrings for my mom for Mother's Day. Gloria helped me and was…read morevery patient while I was searching for that perfect gift for my mom. There was a 50% off sale. Gloria signed me up for a rewards program and was able to get me another 5% off my purchase! Thank you, Gloria!!

Amazing site, staff owners, location and value for quality jewelry, colectables, engraving. Go see…read moreJames, Courtney or Rebbeca on Monday to Saturday as closed Sundays.They open 10am and closes at 6pm Monday to Saturday.

That's what I get for trying to give a small business my money. Off to the jewelry stores I go…read more Walked up at 5:55p to be told they are closed and they walked out and locked the doors. Just doubled checked, says they close at 6p.

Beware! Cheap jewelry and no accountability at this store. I got married this year and we bought a…read moretotal of three rings at this outlet. We spent thousands of dollars. My wedding band had tiny diamonds lined up across the front and I loved it. However, less than six months from purchasing it, a diamond fell out. We brought it back and used our warranty to get it replaced. Two weeks after getting my ring back, another diamond fell out. I want to wear my wedding ring, and I can't because the poor quality of this ring can't keep the diamonds in place! I asked my husband to ask them to exchange it for a plain gold band so I do not have to go back every two weeks to get the diamonds replaced and they said no! They want me to keep wearing their cheap jewelry and keep going back to the store for them to fix their trash. Do not buy rings from them. They do not care about the customer and after all of this. They wanted to charge $5 for a plastic piece to keep my two rings from sliding to the side. Cheap cheap cheap. There's other jewelry stores that take pride in their product. We will never purchase from Kay jewelers again and hopefully you do not either.

My family and I have been shopping at the Kay Jewelers Outlet in Vacaville, CA for over a decade,…read morealways using the same store account and never once had an issue until now. In 2023, we made two purchases assuming they would be processed under the same standard credit terms we've always used. Months later, our monthly payments nearly doubled, and our account balance jumped from around $4,000 to over $7,000. After looking into it, we discovered that the store had placed both purchases on a promotional financing plan which is something we were never offered, explained, or agreed to in any way. The store employee admitted the error and even provided a written statement acknowledging the mistake. Since then, we've spent months trying to get this resolved. Unfortunately, the financing bank they use refuses to help, and Kay Jewelers has given us the runaround at every level from the store employee and manager all the way to corporate supervisors. Calls go unanswered, follow-ups are ignored, and no one has offered a real solution. We've always paid on time and now we're stuck with unfair interest charges caused entirely by a store error that no one is willing to take responsibility for. This experience has completely shattered our trust in Kay Jewelers, and we will never do business with them again. If you value transparency, honesty, and basic customer service, take your business elsewhere. What started as a simple billing mistake has turned into a long, frustrating ordeal and if it happened to us, it could happen to others too.

Friendly, fast and very fair. Their offer matched what I was thinking we would get for some jewelry…read moresold. They were very friendly and knowledgeable. I would definitely go back.

Made an appt here to sell some coins. The staff were so incredibly friendly. They were…read moreknowledgeable, transparent, and their offers matched what we had researched earlier. They even took some extra time to ask questions about my family members and the story behind some of the coins. They have such a unique collection of pieces for sale, so much to look at. Highly recommend stopping in and checking it out.

I had a VERY bad experience here. I love to shop and support local and I'm Chamorro from the…read moreSacramento area so when I heard about island Stylez , I thought it would be nice to get my mom a bamboo bangle for Christmas because she's always wanted one and none were passed down to her. I finally got time to go all the way up there and check them out so I walk in and it kinda has the same vibe as a cigarette shop. It's not very well organized at all. But who am I to critique? My room is a mess so I moved past that and I ask about the bangles. The man mentions an adjustable bangle, but I say that I want the solid bangle in size 7 1/2 to 8. He shows me the bangle tells me it's $125 and I say that's perfect because it's sterling silver and that's worth it!! I ask what their return policy is and he tells me 14 days at this point it's December 9th so I asked if they have any holiday promotions because it's going to be a Christmas gift for my mother. The man tells me no and to check back next week. I think that's kind of odd because normally holiday promotions begin after Thanksgiving but it's a small business, maybe they do things differently, I understand. I called back the next week like he says and I ask if they're doing the holiday promotion and he says still not doing it. Check back next week. At this point, it's December 14th or 15th checking back next week is just grabbing it right before Christmas. So I asked him if he can write down my phone number and call me when it begins. The night of the 15th I get a text message saying that holiday return policy began November 27. That's a little annoying, but whatever so I sent my fiancé out to go buy it. To our surprise, they said the price is now $175. $50 is a pretty big jump. So they say that $125 is the price for the small adjustable one WHICH I DIDN'T LOOK AT. We ended up purchasing because my mother has wanted one for her entire life, but I don't think I will ever come back here again. To anybody looking for a less expensive alternative I found Rosa Marina's I haven't ordered from them yet, so I can't vouch but I'll come back and let you know if I do. EDIT: The response that I received by the owner claims that we were offered a discount but it was a military discount... even putting the more expensive price off aside I found this rather unprofessional given my multiple time calling for the holiday exchange and the improper quote. I'm not one to write many bad reviews and a positive for this is my mom loves her bangle.

If you're looking for island wear this is the place to be. Wide selection every ting. I promise…read moreshe won't walk away with nothing.