1. The Ark Construction

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Pasco, WA

The Ark Construction

5.0 (1 review)
Closed • 7:00 am - 5:00 pm

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Response time

50 minutes

Response rate

70%

Services - The Ark Construction

Balcony addition

Deck construction

The Ark Construction Photos

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3 months ago

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Serhiy I.

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Great Floors

Great Floors

(16 reviews)

The store manager ( or district manager ?) read my review and contacted me to discuss the details…read moreof my experience. He was able to discuss the job details with the staff that we had worked with but he wanted to contact me and discuss them. I was really surprised to get a phone call. He was really nice and apologized for the poor experience. He informed me of a few things that I thought I would share with other yelp readers: 1. One reason the installation is more expensive than some of the other local businesses is that they offer warranty on the carpet. which was stated at the time of purchase and while we were looking at other installers none of them offered warranty on the carpet. 2. it seems that the store is new and that they are working through some of the different aspects of the business. Some people were not trained properly and he took full responsibility for that. 3. Great Floors has since stopped working with the people who installed our carpet due to many complaints. 4. He thanked me for my review and that they actually used it to help improve communication and to discuss procedures etc.. I was very pleased with my conversation. He expressed that they take customer reviews very seriously and they are improving/correcting the things that need correction. I am no longer in need for flooring but maybe the installation process will be better now for other people. I rated this a 4 star because I was very happy with my conversation and felt that the store manager took what I said seriously.

BUYER BEWARE! In 2022, because we had a good experience with carpet installation, we contracted…read morewith Great Floors Kennewick to remodel our two bathrooms. This work took over six months with many delays and re-dos. Now, only 3 years later, the shower floor is leaking. The subcontractor was Vadim Zolotnyuk, VZ Precise LLC. As soon as the damage was detected (June 2025), we contacted Great Floors and are advised they only provide a 1 year warranty. One year on a complete shower remodel? A shower should MANY MANY more years than this! The estimate to repair is more than $7,000 because the subcontractor also took the extra tile and of course it's discontinued. Our entire remodel cost well over $30,000. Customers should expect better treatment than this. DO NOT RECOMMEND.

Precision Tile & Home Remodeling

Precision Tile & Home Remodeling

(4 reviews)

Asked for a quote for grout repair. They responded immediately, on a weekend no less. The quote was…read morevery reasonable for the proposed work. Edger is a sincere, knowledgeable and trustworthy individual.

If there was a lower rating I'd use it. Edgar is a nightmare - and worse yet, hides behind his…read moreChristian facade. He kept hiring unlicensed people who he didn't supervise. I had holes in my walls where there didn't need to be, tiles that his tiler couldn't figure out how to center on the wall....MY personal favorite was when one of his guys installed the medicine cabinet with a faucet that blocked it from opening. Rather than point that out - the guy kept installing it - pointing to it (he doesn't speak English!) and laughing! The T11 on the outside of the house got installed at 7 pm on a friday night because I casually asked if they could put up plastic or something, it was December! And it was the WRONG SIZE!~ A few months after I kicked him out and said ENOUGH an electrician went to move a switch location and discovered ALL the can lights needed replaced because they weren't attached - just propped into the ceiling...($$KaChing$$). Then we discovered the toilet leaked...when that got pulled up we discovered water up under the tile, to chip that up we discovered the wiring for the heated flooring installed right to the edge - and it got broken - the WHOLE less than one year old marble floor had to come out and be replaced. ($$$KaChing$$$). AND, he left a broken ceiling heater behind we had to pay to dump. My contractor friend offered to be a go between with him to get resolution going and got nothing but drug along when he realized he needed to pay for the damages. After 2 months of blow off I filed small claims and won a judgement. I turned it into the insurance company and he won't authorize it. Moving on to lien on his house and business.

The Ark Construction - contractors - Updated October 2026

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