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    Radiant Builders

    5.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Radiant Builders

    New structure construction

    Pool installation

    Pool remodeling

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    5 months ago

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    4 years ago

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    4 years ago

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    Yakima Watermill - Store front

    Yakima Watermill

    (9 reviews)

    They rip you off. We needed to replace stuff on our pool and i asked the repairman if this would…read morecost a lot. No he said, then the bill came to 1200. Maybe you should clarify the actual labor cost included in the tiny part bill that you quoted. Will go else where. Had great service 10 years ago. Not anymore.

    Watermill What a disaster of a company. I spent over $1,000…read moreon one of their pool robots. I use it every day and it works great. It broke at 2.5 years (has a 2 year warranty) and when I brought it back they said it is cheaper to buy a new one ($600 to repair). So I bought another one since I liked it so much. This time, it broke at 23 months so I brought it back to have it repaired. They told me, "It sucks to be you because you didn't register it when you bought it." I didn't realize I was supposed to do this. But I called Dolphin the company that made the robot and they said, "Not a problem, it is still under warranty, we'll fix it for you free of charge." I had already left the robot at Watermill hoping they would fix it. I showed up 2.5 weeks later since I knew it was under warranty and thought they would put 2 and 2 together and figure out like me that it was under warranty. The woman at the counter said, "we haven't had a time to take a look at it yet." She then said, "that isn't my department, there is nothing I can do." I said back to her, "If there was nothing you could do about it, then you souldn't have taken it 2.5 weeks ago. I asked for the robot back and quite frustrated I dropped one swear word saying, "don't waste my time if you were not going to fix it." I then left the store and a man comes out to my truck saying, "Don't you ever talk to my employees like that again, if you ever come back here I will trespass you!" Wow, that is all I can say. Never quite had an experience like this at any store in my life before. I'm writing this review to warn others to stay away. I will be taking my business elsewhere. It is not like I did not give them hard earned money buying thousands of dollars worth of pool equipment and supplies here.

    Cardenas All Around Construction & Remodel - Complete bathroom remodel

    Cardenas All Around Construction & Remodel

    (2 reviews)

    We had an extensive remodel at our retirement home and Mike and his crew did a fantastic job. We…read moreentrusted him with all of it. Mike was always available to talk about our project and gave me the truth about what the repairs and upgrades would cost, as well as his professional opinion about color schemes. He was easy to work with, very knowledgeable, and courteous. We had several pieces of additional work, and Mike and crew integrated this additional work scope into the original work very well. I would highly recommend them for future work. Ken and Donna G. Prosser, WA

    We highly recommend Cardenas All Around Construction & Remodel. We had been trying to find a…read morecontractor to fix our bathroom floor since last October 2020, when we noticed it was getting bouncy. We had four contractors come out to our home and check it out. We contacted two large companies, Zion in Pasco, and Clean Image Restoration, in Kennewick. Both said that the 5/8 press board that the previous contractor, [2015- 1st Choice Restoration] used was not meant for counter tops and NOT sub-flooring! Both of these businesses said they would send us a written estimate for our insurance company. They never have. Zion sent someone out twice, but never did send us an estimate. We dealt with a man there named Urbie. Our last text was terse on my end and he finally answered, saying he'd been sick. Apparently he couldn't ask anyone else to take over for him. I asked if he was so sick he couldn't speak or send a text? He didn't respond. I called our insurance agent to see if they knew of anyone else? He said they had used Clean Image Restoration, Kennewick, WA before, so we called them [contact was Doug]. Same results as with Zion. On December 14, after nocturnal trip to the bathroom, I fell through the floor. Bright and early the next day, we contacted Doug at Clean Image with this info and still no responses to this day. Finally, we were led to a man named Michael Cardenas. He came out right away [Feb.12, 2021] and looked the job over. He phoned the next day and told us how much his estimate was. He said he had a couple of jobs to finish, but would start our job on February 22nd. He estimated it would take a week to finish. He e-mailed a contract promptly, we looked it over and accepted it. Mike was here at 8am, on the 22nd and everyday thereafter, except for one, when he needed to pick up some supplies.. When we called, or texted him, he responded in a very timely manner. It really sent a message to us that, even though our job was small by comparison to other things he has done, our project was just as important to him. I'm elated to say that they finished our job on February 26th and our floor looks great! He and his assistant even put back our washer and dryer, though we hadn't contracted with him to do that. After the nightmare we've had with contractors' [going back to the 2015 nightmare that was 1st Choice Restoration in Kennewick] we were hunkering down for another round of headaches. But boy, were we ever pleasantly surprised! As I said before, we highly recommend Cardenas All Around Construction & Remodel them for their excellent communication skills, dependability, and first-rate repair and remodel skillset.

    Radiant Builders - contractors - Updated May 2026

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