Cancel

    Open app

    Search

    The Arcade House Albany

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

    The Arcade House Albany Photos

    You might also consider

    More like The Arcade House Albany

    Recommended Reviews - The Arcade House Albany

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Arcade House Albany

    Dave & Buster's Albany - Buffalo wings - perfect

    Dave & Buster's Albany

    2.5(171 reviews)
    0.2 mi
    $$

    I visited around 5:45 PM and had a disappointing experience. There were only about 15-20 people in…read morethe restaurant, but I still waited around 35 minutes for a waiter. When my food arrived, At 6.40pm the order was wrong, which made the wait even more frustrating. The staff also didn't seem very welcoming. Overall, the service was slow and inattentive despite the restaurant not being busy.

    My overall experience was terrible - food, service, and ambiance. I'll never return…read more I entered D&B from the parking lot to watch a sports PPV because it was getting late and the mall would be closed by the end of the PPV. There was a sign about seating, but no one was available to show me a seat. I made my way over to the bar seating where there are TV screens. Behind the bar seating are some booths. The first thing I experienced was the horrendously loud noise from all the gaming machines. Next, there were very few customers at the bar or using the booths. The customers at the bar were more interested in each other than anything on the screens. The barmaid was at the far end of the bar yukking it up with some guy who probably was her boyfriend and I was ignored. Finally, I went up to someone who worked there and was told something about a basketball game being on and the PPV will start after the game. Total bullsh*t. Another employee got a remote and found the PPV and put it on two screens. The barmaid eventually came over and seemed disturbed that she had to take my order. She soon disappeared again and didn't ask me anything about how I liked the food or whether I wanted a refill (soft drink) until I was about ready to leave. Now it's close to midnight, and the bar area booths got swamped with little kids who just finished with the games. What normal parents bring their little kids to a bar near midnight when they should be in bed sleeping? I was glad the PPV was over and I couldn't leave fast enough.

    Photos
    Dave & Buster's Albany - Blackberry margarita - delicious

    Blackberry margarita - delicious

    Dave & Buster's Albany - Dry rubbed Wings- perfection

    Dry rubbed Wings- perfection

    Dave & Buster's Albany - Margarita - classic and delicious

    See all

    Margarita - classic and delicious

    At The Pier Arcade

    At The Pier Arcade

    1.5(2 reviews)
    2.3 mi

    I came here with my wife as part of a date night at the Mall. This place closed at 8PM, and when we…read morearrived a little after 7PM it was deserted. One employee was either "working" in the back or "hiding", and considering how many problems we ran into I think she was hiding. Though I can't say I blame her. You need to pay money to put "credits" onto a plastic swipe card, which is used both to pay for games and also track your "ticket" winnings (which you can turn in for lame prizes). You know the drill... everything is overpriced. But, if it was fun it would be okay. We tried playing Skeeball and the machine I used was broken. It took two swipes (and loss of corresponding money) before I went to get the employee to help me out. She managed to get it to work. Later, we tried to play Air Hockey and it too took our money. At that time, the employee told us how she had received other complaints that day about the game and she "really should tell her manager". (Yes, that would have been good). Sadly, we didn't get to play it. She also told us that the machines were at least 10 years old and prone to breaking. Other games we tried had no posted rules, so we wasted money trying to just figure out how they worked (an electronic hopscotch game that we thought was like DDR; a Plinko style game that only dropped one ball in one pass, etc.) We played a couple of other games, but really at the end we were just scrambling to find something to use our money on. We did enjoy the 2-player giant PacMan game, though. I was pretty annoyed at the whole situation. She helped us when we asked for it, but considering she knew that the games were finicky, we were the only customers in the place, and we were frequently asking for help I would have appreciated if we didn't have to hunt her down so much. Unless they fix the games that interest me, I won't be back.

    Small place, meat-and-potatoes game selection, unnecessarily complicated swipe card system in place…read moreof dropping quarters into a slot - all the usual trappings of the current arcade model (i.e. corporations selling millennial nostalgia back to us and our kids). It's profitable. I get it. But listen. Back in the days of actual arcades in America, these places were populated with employees who liked video games and actually knew how the machines worked. This place (when it has anyone working the desk/floor at all) is populated by miserable 17 year-olds who haven't been trained to do anything and whose actual job (since the card machine handles the money) is essentially to make sure no one reaches up the claw machine's asshole to grab the low-hanging prizes. Today, the card machines were not working, and the Miserable Teen Du Jour claimed that they weren't working. No solution offered. She checked the card I already had (from when I visited a couple months ago) and claimed the system said my card "does not exist." No solution offered. I tried to get a new one, but her computer and card reader were also not working. She reset the computer, we stood there awkwardly, and then she shrugged and said, "Nothing works here. Have a good day." Cue a meltdown from my 4 year-old daughter, who had been looking forward to this all day, while the employee stood there and stared off into space as if nothing had happened and as if the place was operating under business as usual. Plot twist: I'm not blaming the employee. Sure, she was useless and unfriendly, but I bet she's barely scraping minimum wage out of this bucket, and she clearly has no support from management. Whatever corporation owns this chain needs to get its act together, have someone in the back who knows how to operate the cabinets, the almighty card machine, and the credit card reader (FFS!). So many companies right now - including food corporations reselling us the bullshit junk food our parents refused to let us eat in 1994 - are profiting off of our nostalgia and claiming to want to bring back our childhood memories. You know what I remember about arcades in the '90s? BEING HAPPY THERE. Management giving a shit. Employees knowing how to fix Street Fighter if the coin slot ate 25 cents. I don't want to hear that "everyone is shorthanded." I don't want to hear that "no one wants to work." Those things have been consistent since the creation of capitalism. The core issue right now, as I type this, is that the cake is a lie: a reference the management of At the Pier probably doesn't even get, because they clearly don't care about video games or those who enjoy them.

    The Arcade House Albany - arcades - Updated May 2026

    Loading...
    Loading...
    Loading...