Beautiful venue great sound, easy in, easy out. Unfortunately when it gets warm In the venue they…read moredo not cool it down. Why? My guess is the fact that they staff the facility with mostly untrained senior citizen volunteers who like it toasty. The same volunteers have significant difficulty guiding people to their seats because they seem to be unfamiliar with rows and seat numbers. I don't know how many times some elderly usher stood in front of me, shining their flashlight in my face, confused about where people were supposed to sit. Oh well... Still an unbelievably beautiful place to see (and hear!) a show. Truly, not a bad seat in the house.

5 Star Venue 5 Star Service…read more-2 Stars for Lack of Comfort This was our first visit to the Music Hall. I was having difficulty buying seats online for our event so I ended up calling the ticket office. Whoever helped me was great. She was patient and helpful. Explaining that this was our first visit there, I wanted to ensure we had the best possible seats to enjoy the show as well as have a great overall experience. Based on our conversation I chose lower balcony, front row seats. I recall the agent asking if we had any issues with stairs which was good as there are quite a few stairs to get to the balcony. While we found the view to be great, the seats are horrible. They are extremely skinny and uncomfortable. I saw on the floor that they even use bistro chairs at the ends of some aisles. From the looks of things, the only comfortable seats would be the boxes along the walls as they looked to have chairs that you could move. The front-row balcony is not well suited for anyone over 6' tall as there is not enough leg room to sit with your legs in front of you. By the time the concert ended, my legs were cramping, my butt was sore, and my lower back in knots from trying to sit a bit sideways. Anyone who is slightly overweight will find the seating most uncomfortable. Aside from that, the theater is quite beautiful and the acoustics seemed to work well for our event. The staff is friendly and helpful. Exiting the theater went smoothly and quickly. We will definitely return but will try for box seats to see if they are more comfortable.

This music hall is amazing! I came here about two months ago, on November 8th, to see Howie Day on…read morehis 20th anniversary tour! The opener was really good and Howie Day was great! There are stairs up to the second floor. My friend and I took the stairs up from the front door. We bought snacks and I bought a drink at the small concession stand. We showed our tickets and then took the elevator upstairs to the third floor where the performances happen. There isn't much seating where the performances happened. That's what made it all the better! The building is historic and really cool. Buffalo Bill Cody, John Philip Sousa, and P.T. Barnum's baby elephant have all performed there decades ago. There are photos of some of the people who performed there, as you take the stairs out of the building. I'm so glad I had the experience of viewing a great concert at this cool place!

Great old theater. Looks like a mini Palace in Albany. Could use some sprucing up so donate if you…read morecan. Great acts, decent acoustics and reasonable prices.

Well DH and I finally made it to our long awaited Christmas gift. Two tickets to Terms Of…read moreEndearment! Skipping through the life of a a mother and her daughter there relationship love and friendship. I had read from previous posts that the theater had been moved to Jeanne Jugan Lane in Latham, NY part of the Ashfield Apartments and was very surprised at how very nice the place was. It is a small maybe 100 seats or so, elevated comfortable cushioned modern theater with no obstructed views. There was also an entrance area that sold wine, beer, coffee and cake before the show and at intermission. The show lasted about 1hr 15 min with a 15 minute intermission. I personally thought it was an enjoyable evening for a small town theater.

An intimate (small) venue with worthy offerings. Affordable and convenient, and shows not usually…read morechosen by the other local theaters. Some shows better than others. Oh, they sell lovely desserts at intermission!

Beautiful space that used to be a National Biscuit Co. (Nabisco) bakery in the early 1900s, in…read moredowntown Albany. The show I saw was in the black box space, but they also have a main stage. As a theater person, I LOVE to see these spaces redone and used for the arts community. This place is an asset to downtown Albany and I am excited to go back next year and see Once on This Island on the mainstage.

I love this theatre. It's so intimate that there really are no bad seats in the house -- to the…read morepoint where my actual preference is to sit in the middle of the absolute last row -- a perfect view every time. Every production that I've seen here has been excellent, the staff are friendly, the seats are comfortable, and you can bring drinks into the theatre, which I really appreciate. A favorite date night for my partner and I is to grab a pizza and drinks right next door art Albany Distilling Co./DeFazio's pizza and then head over to the REP for a show. Albany is lucky to have this place and I'm looking forward to the next show!

This was a very important play to make sure it is always remembered and NEVER repeated.read more

So happy to have such a fantastic art center in the area. I have taken a bunch of classes: stained…read moreglass, fused glass, embroidery, encaustic painting and have enjoyed every one. They have such a wide variety of classes.

The goal of the Arts Center is to "engage people in a creative experience" and it delivers. It's…read morefun to stop in at times to browse their exhibits which includes a faculty student gallery, the Wallace and Foyer galleries, as well as a main gallery. The best part is they are free and open to the public. They offer a range of classes for different age groups such as creative writing, performing arts, culinary arts, digital arts, studio art, crafts, dance, and more. I found out that the last Friday of every month being Troy Night Out, makes a great night out exploring arts and culture. The exhibits are open during the day and seem to draw me in after brunch in Troy. I find them pretty unique and definitely one of a kind. I'm hoping to take some classes in the near future such as sculpting with clay or a few of the culinary classes. Overall a simple and neat arts center with plenty of activities for art and culture seekers.

I love a show! I…read morehaven't been to the Palace a ton, and my experiences have been mixed, but over all I enjoy this theatre. As a plus sized woman, I find the seats to be very roomy and comfortable. The seats were very cushy and supportive and there was a ton of leg room. I'll go to more shows based on this alone. I think my issue is comparing this theatre to Proctors, which is a very different vibe. The Palace offers more lively shows with less of a strict seating policy. People are often up and down in their seats, there is often a lot of chatter in the crowd; and I think this threw me off my first visit, as I am used to being quiet and still in my seat until intermission. Parking is pretty easy with multiple options locally, as well as abundant street parking. Concessions were very pricy. The bathrooms are in the basement if you are on the main level, so that's a bit of a pain. I won't hesitate to book another show here!

This is a gorgeous theatre. The interior is beautifully decorated- from the carpet to the curtains…read moreand the paintings on the ceiling. It is a smaller venue and I don't think there's a bad seat in the house. Definitely go see a show there! I'm looking forward to coming back for another performance!

This is the absolute best place to take a dance class - whether you've never taken a class before…read moreor have danced for a decade. They have "semester" long style classes and one time workshops. The teachers are amazing, everyone is so welcoming and kind, and the space is so fun.

Had a wonderful time here on a matinee that only cost $10 on a Friday night! The popcorn is…read moreunrivaled and together with a soda the whole night only cost $21 pp. The theater was clean but cold - they could've turned up the heat! Overall, a wonderful experience on a Friday night out.

Messaged to ask about handicap accessible parking as well as access inside theater. Message was…read moreread & not responded to. Next day, their FaceBook page was updated with a post so messaged again & asked for info/help. No response, so wasn't able to attend special movie event.

Excellent venue for more intimate performances. Holds about 400 patrons. Excellent accustics. All…read moregood seats in the house.