We are doing a complete update on our townhome here in Ft Collins and frequented the Home Depot off…read moreMulberry street. Honestly, best customer service ever. We have never been to a better store than this particular location. Every time we purchased paint and a load of other items, we got great help from all of the employees we encountered. We were referred to Francisco Mendoza, a contractor affiliated with Home Depot to install our butcher block counter top and we hired him additionally to replace the windows as well. This gentleman was incredibly honest and his crew were very hardworking and accurate. They did an unbelievable job for us-even replacing an installed window that was defective after installed. Highly recommend this contractor and this particular Home Depot store.

Home Depot is my favorite home improvement chain. I even own Home Depot stock! So, my experience…read morehad to be terrible to give this location 1 star. In short: I placed an online order for two items that were both shown as being in stock. Got to the store, only one item was actually there. So I cancelled the online order and bought the item they had. Simple, right? Yes, except for one thing: getting my money back for the online order. That took over 3 months, more calls to this location and corporate Home Depot than I can count, and finally I had to file a BBB complaint against corporate HD. As soon as someone with a brain saw my complaint, they immediately refunded my money. But I can't get back the time I wasted, and I really don't appreciate the numerous times when I called this location, had someone tell me they'd look in to it and call me back quickly, and then didn't - ever. This store is poorly managed.

I am so delighted with high end new appliances purchased and installed through sales rep Steve…read moreGrandbois at Specialty Appliance in Fort Collins. I researched to the nth degree for years before custom building our new home. Decided on Wolf for our double griddle cooktop, Vent-a-Hood, Sub Zero, and mostly Miele appliances due to the fact that Miele lets you plumb your combination steam oven (my favorite appliance by far), 30" wall oven, and then their superb coffee maker, while Wolf does not. Our 2 Miele dishwashers are the best in the industry. Steve is the perfect appliance design pro, methodically working with our custom cabinet maker to ensure rough installation was a snap with super smart pro installer Victor and crew, and it was. Don't know who these miserable reviewers are here... We had an outstanding purchase and install experience with Specialty Appliances. I just wanted to say so. Thanks guys!

We went to Specialty Appliance in Fort Collins to buy all of the appliances for our new home. We…read morewere told the service would be excellent and had great quality items. Our first trip there was good and we got good service. After that, not so much. When they came to install our appliances, the dishwasher, dryer and fridge were all broken. Second dryer had a dent. They kept telling us the fridge not working was probably user error. When we convinced them it wasn't working, they at first wanted us to wait until they got someone out there to look at it which would be a week or so. We told them we could not be in a new house without a working fridge so they did bring out one for us to use. When the repair man came out to look at it, they ended up scraping it because they couldn't fix it. Finally got a working fridge later. We felt like we were at a scratch and dent store and not a high quality one.

My old washer had to be replaced since the motor and bearings were shot. Since my dryer was still…read morein good shape, I kept that and they were able to install the dryer on top of the washer just like my original set up. I live in a town home and only have space for stackables. The washer has been working well for over 6 months. Pleased to have saved money without having to buy a new washer and very happy with their professional installation.

This review is long overdue! We moved to our new house in September 2015. When shopping for a…read morewasher and dryer, we decided it would be best for us to buy used. When we went to visit this place, we weren't sure if we were in the right place. They are located amongst auto repair shops. However, I am so glad we found them! There was a decent selection of gently used washer and dryers, many were even matching sets. The owner was very knowledgeable about the products and helped us find something dependable. They delivered for a very reasonable fee and were easy to work with. When our washer stopped spinning, they honored our warranty and repaired our machine. They even gave us a loaner while it was being worked on. They went above and beyond to take care of us and we truly appreciated it! It is now February 2017 and our washer and dryer are working great!

This is a great repair service. Mike the owner was able to diagnose the noises coming from the…read morewasher in a few minutes. Two days later employee Nick came out and fixed the clutch and coupler and now the washer works perfectly without crazy banging noises. Very professional and easy to do business with, Local Motive should be on everyone's list for appliance repairs.

Very responsive and accommodating. Diagnosed the issue quickly and set up a date to make the repair…read morequickly. The tech was very friendly, professional and knowledgeable. The repair was made quickly and for the quoted price. I would highly recommend!

I absolutely loved the duck selection. They are so cute in their little boots and rain jackets. I…read morehave 8 of them in my bathroom To really set the vibe.

This review is specifically for The Cupboard's knife sharpening service…read more I had several issues with the service: I was told the sharpening would take 48 hours. No one contacted me within that timeframe, so I waited an extra day and called myself. Only then was I told it was finished. The knife came back with a burr on the tip that I had to remove on my own. A sharpening service should inspect their work and handle basic finishing before returning the knife. The knife was damaged, and nothing was mentioned to me. It looks like a mechanical sharpening tool was used, and it left a noticeable gouge in the finish. This is a $250 Benchmade pocket knife that was essentially like new. Overall, I'm very disappointed. The communication was poor, the knife wasn't ready when promised, the finishing work was subpar, and they damaged an expensive knife without acknowledging it. I only noticed the damage when I got home. While the knife still functions, it's extremely frustrating to have your property damaged and not be informed.

We purchased a Speed Queen washing machine in mid March. They had it in stock. Knowledgeable sales…read moreperson. Easy to speak with. It's been about 2 months now and there is NO buyer's remorse. We are well pleased with the sale, the installation, and most importantly the product. No regrets. Excellent company to work with. Yes, 5 stars.

When they ask for your credit card and tell you that it's only for the $105 diagnostic, do not…read morebelieve them. I got charged an extra $100 for labor that I never authorized. I was told I would get a call once the diagnostic was done and I would be given a choice on how to proceed. I got a call after the job was done and told it's an extra $100 for labor to remove food from the dishwasher hose. I would have never agreed to the $100 charge because I can do that myself. It's an easy job. When I asked why they didn't call me first, the repairman said he wasn't sure that was the problem. He only figured out that it was the problem after he fixed it. Doesn't that sound like a diagnostic? When I complained about the $100 extra labor charge because he didn't call me to authorize it, I was told that I should feel lucky that he was able to "save the dishwasher hose". If he didn't save it, it would be another $375 to $400 for a new dishwasher hose because the part is expensive and it's a very labor intensive job. Well, I installed the last dishwasher hose myself 4 years ago for $25 for the part and 1 hour of my time. It was a made up story in an attempt to make me feel better for the extra $100 labor charge, which I did not authorize. I emailed twice and called on February 12, 2026 and asked for a $50 refund. I got a call back on February 25, 2026 from an administrator letting me know that they are reviewing my request. I was promised that I would get a call back. Well, it's been 7 weeks since that promise on February 25, 2026 and no call back. Based on everything that has happened over the past 9 weeks, it's obvious to me that this business is not operating in good faith. Another issue unrelated to the billing, is that I wrapped duct tape over the dishwasher hose in a 3 inch area because the hose rubs against wood, which will break it after a couple of years. Well, the repair person removed the duct tape without asking me or even telling me he did it. The repair person arrogantly insisted that the hose will not break because he removed the duct tape. I have owned the house for 19 years. The dishwasher hose rubs and will break after a couple years. To suggest that it won't break is reckless advice. It will take 2 years to happen, so not his problem at that point. Never use Quick Appliance. Too many honest companies out there to choose from.

Customer service was amazing not only on phone but in person Very helpful and the prices are great…read more They cut wood to length you need

Eryn is fantastic! I just finished placing a window order with her and she's done an amazing job…read morefrom start to finish. From the moment I first contacted her it was clear that she possessed a thorough knowledge of the products and cared deeply about providing top-notch customer service. She has been very helpful with answering questions and responding to emails quickly. I can't recommend Eryn highly enough!

Two days ago, I ordered a string trimmer from Ace Hardware online for pickup at the Downtown store…read morein Fort Collins. According to my order, the trimmer was on sale for on sale for $139.99. I received an order confirmation email from Ace. I called the store today to see if I could pick up the trimmer tomorrow and was told that their computer said not to fulfill the order. The rep suggested that I place the order again. I tried repeatedly to log in to Ace's website and even tried to order the trimmer as a guest, but the website was dysfunctional. So I found a similar trimmer at Lowes for $153 and ordered it there. I figured it was worth $13 to me to buy a trimmer without all the hassle I had to go through with Ace.

Downtown Ace Hardware sets the benchmark for hardware stores. They have many hard to find items,…read moreand will readily search and order specialty items if needed. The are abundantly staffed, and the employees are knowledgeable and and always very helpful. The quality of the products they offer is often higher than what I find at the big box stores; and I'd rather buy something which will work well and last a long time than buy multiple iterations of lower quality products. Their downstairs area has top quality grills, and a fantastic selection. It's a gem of a hardware store.

I honestly loved browsing their products--everything feels so unique and thoughtfully curated, like…read morelittle pieces you wouldn't find anywhere else. From whimsical garden décor to cozy home accents, there's this creative, nature-inspired vibe that really stood out to me. I found myself wanting to buy things I didn't even know I needed, which rarely happens. Overall, their selection feels special and a bit magical, like stepping into a hidden treasure shop.

I love the Perennial Gardener. A huge variety of wonderful for those looking for a gift for…read morethemselves or for others. Latest selection are the glass wind chimes. This is the third one we have purchased. One for ourselves and two as gifts. Staff is friendly and helpful.