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    Foco Laundry

    5.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    8 years ago

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    Specialty Appliance

    Specialty Appliance

    3.6
    (23 reviews)
    5.5 km
    $$

    I am so delighted with high end new appliances purchased and installed through sales rep Steve…read moreGrandbois at Specialty Appliance in Fort Collins. I researched to the nth degree for years before custom building our new home. Decided on Wolf for our double griddle cooktop, Vent-a-Hood, Sub Zero, and mostly Miele appliances due to the fact that Miele lets you plumb your combination steam oven (my favorite appliance by far), 30" wall oven, and then their superb coffee maker, while Wolf does not. Our 2 Miele dishwashers are the best in the industry. Steve is the perfect appliance design pro, methodically working with our custom cabinet maker to ensure rough installation was a snap with super smart pro installer Victor and crew, and it was. Don't know who these miserable reviewers are here... We had an outstanding purchase and install experience with Specialty Appliances. I just wanted to say so. Thanks guys!

    We went to Specialty Appliance in Fort Collins to buy all of the appliances for our new home. We…read morewere told the service would be excellent and had great quality items. Our first trip there was good and we got good service. After that, not so much. When they came to install our appliances, the dishwasher, dryer and fridge were all broken. Second dryer had a dent. They kept telling us the fridge not working was probably user error. When we convinced them it wasn't working, they at first wanted us to wait until they got someone out there to look at it which would be a week or so. We told them we could not be in a new house without a working fridge so they did bring out one for us to use. When the repair man came out to look at it, they ended up scraping it because they couldn't fix it. Finally got a working fridge later. We felt like we were at a scratch and dent store and not a high quality one.

    Photos
    Offset handles and door
    Offset handles and door
    Plastic on dishwasher
    Plastic on dishwasher
    Plastic on refrigerator

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    Plastic on refrigerator
    Manweiler Appliance

    Manweiler Appliance

    4.6
    (13 reviews)
    19.3 km

    I am so happy that Victor came to my house and got my refrigerator up and going. He leveled my…read morefridge which the delivery guys could not due. He showed me the switch for the ice maker. It was hidden behind the ice cube door, in a weird spot. I was fit to be tied until Victor. He's a great selection for service. He's honest, nice and cares about his client. If I have any more appliance problems I will definitely call for Victoria. Thank you, Cris Wilkinson

    I live in an apartment in Wellington. The owner corporation has had Manweiler out THREE times…read morebecause my washing machine won't spin. I live alone & do laundry about every 10 days. The 2 repairmen who have been sent out the last 2 times have been incredibly insulting. They run the washer on drain/spin (empty of course), tell me it's working - and that's it. No checking the belt or the filter - nothing. I pay rent to use these machines in my apartment - but have had to go to the laundromat FOUR times because although the machine tub drains, it does NOT spin with clothes in it. Period. I have been given these excuses: Your loads are too small; Your loads are too large; You're using too much detergent The bubbles mess with the sensor (there are no bubbles) The load was out of balance (it wasn't) Water makes whatever is in the machine heavier (no kidding). NO MORE. Mine is the 2nd washing machine in the last few weeks that these repairman have failed to adequately inspect or repair. Both my neighbor and I have had to purchase our own washer/dryer set and make our apartment manager remove the sets from our unit (we can't rent only the dryer, so we've had to purchase an entire set). The last repairman told me that clothes have enough detergent in them when the clothing is dry that the clothing could be washed without detergent - and that I can smell the detergent in my own clothes. When I told him I could not, in fact, smell the detergent on my clothes he replied, "Then you aren't washing your clothes" . I had to hear about his training and his 10 years of doing this job...but he was either too dumb or lazy to inspect the washer beyond running it empty for 5 minutes. I'm done. I'll be telling new tenants about the inability of Manweiler repairmen to do their job. And about having to be insulted when the come out and do ...nothing.

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    Manweiler Appliance
    Manweiler Appliance
    Manweiler Appliance

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    Appliance Factory

    Appliance Factory

    3.2
    (53 reviews)
    9.8 km
    $$

    All the staff we dealt with were amazingly helpful and very knowledgeable. Kept us from making an…read moreexpensive mistake that would've caused unnecessary mods on our condo. Desiree even went out of her way to ensure our appliances made it to her store on her day off, and called to make sure we were notified. We are so thankful

    Avoid at all costs - if you get a working machine great, if you don't you're out of luck and money…read morewith this company. Long story short - they delivered 2 "brand new" washers with huge holes in the drum and are taking no responsibility and we have yet to receive a refund or confirmation of a refund and it's been almost 3 weeks since our order. We bought a brand new Whirlpool washer/dryer set on 4/26/25. All seemed well and John Hartley the salesman seemed helpful and kind. We ended up buying brand new (instead of scratch and dent) to avoid any possible issues down the road. Delivery was 4/29/25 and within 20 minutes of the washer being installed and running the test cycle, water was leaking all over the floor. The delivery people refused to come back and check their own installation. We called the store and was told that we needed to call Whirlpool to get a technician out to look at the machine. The technician arrived on Thursday (5/1/25) and the moment he took the cover off the machine he noticed a huge hole right in the drum which was the source of the leak. He actually told us that this was caused by either the delivery team dropping the unit or someone mishandling and dropping it at the Appliance Factory warehouse or somewhere along the line from the manufacturer. We called Appliance Factory back and asked them to send out a new machine - we were extremely patient with them but frustrated since this was brand new, but mistakes happen right? They delivered another brand new machine on 5/8/25 and I personally went out to meet the drivers and had them open the cover on the driveway and it revealed another even bigger hole in the drum. I rejected the delivery and they took the machine away and since we still had the old broken machine in our basement I demanded that they take that one as well since what were we going to do with a broken washer? We decided we no longer wanted the dryer either since it was clear to us they are selling defective machinery and have no integrity behind the products they are selling. We have talked with management (Doug) and John 5+ times since this entire situation and they do not stand behind the products they are selling and are quick to throw the manufacturer under the bus. If you encounter an issue with anything you buy from them, they have no repair team or refund process that doesn't involve them getting a credit from the manufacturer before releasing your money back to you. They will continue to hold your money hostage and claim that everything is "above their paygrade" and "out of their control". They also told us that they found 14 units with holes in the drum that were supposedly "new" so who knows what they are actually selling to you. Doug (the manager of this store who avoids getting on the phone and prefers his salespeople be the buffer between him and customers unless you call the president's hotline) has no integrity, compassion, or thought behind his actions. I have attached pictures of the drum holes as evidence. Save yourself the trouble and buy from a big box store that is easier to work with and doesn't hold your money hostage.

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    Appliance Factory
    Appliance Factory
    Appliance Factory

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    The Home Depot

    The Home Depot

    2.4
    (46 reviews)
    2.6 km
    $$

    Home Depot is my favorite home improvement chain. I even own Home Depot stock! So, my experience…read morehad to be terrible to give this location 1 star. In short: I placed an online order for two items that were both shown as being in stock. Got to the store, only one item was actually there. So I cancelled the online order and bought the item they had. Simple, right? Yes, except for one thing: getting my money back for the online order. That took over 3 months, more calls to this location and corporate Home Depot than I can count, and finally I had to file a BBB complaint against corporate HD. As soon as someone with a brain saw my complaint, they immediately refunded my money. But I can't get back the time I wasted, and I really don't appreciate the numerous times when I called this location, had someone tell me they'd look in to it and call me back quickly, and then didn't - ever. This store is poorly managed.

    We are doing a complete update on our townhome here in Ft Collins and frequented the Home Depot off…read moreMulberry street. Honestly, best customer service ever. We have never been to a better store than this particular location. Every time we purchased paint and a load of other items, we got great help from all of the employees we encountered. We were referred to Francisco Mendoza, a contractor affiliated with Home Depot to install our butcher block counter top and we hired him additionally to replace the windows as well. This gentleman was incredibly honest and his crew were very hardworking and accurate. They did an unbelievable job for us-even replacing an installed window that was defective after installed. Highly recommend this contractor and this particular Home Depot store.

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    The Home Depot
    The Home Depot
    The Home Depot

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    The Appliance Store

    The Appliance Store

    1.0
    (1 review)
    3.4 km

    We purchased a washer/dryer set from this store. They dropped it off the day of closing on our new…read morehome. We paid for them to install everything including hoses and dryer duct, however they failed to do so. They to this day haven't refunded us for that. We left on vacation the next day and when we came back and started up the dryer for its first use it screeched worse than nails on a chalkboard! They returned to our home to service the dryer a week after contact, suspiciously with the exact parts needed to fix it without ever having seen it to troubleshoot... The dryer received new rollers. They were also asked to change out the dial as it was nearly seized and took brute force to move it for selections. It worked fine for a few weeks then.... it didn't..it completely stopped working. They now show up to our home mind you for the third time in less than 2 months of ownership of these gently used, refurbished like "new", only cosmetic! appliances. Great Salesman they are but follow through is lackluster and like a bad night alone on NYE leaves you wanting.. Anyways they sent out the serviceman again with a new motherboard to get the dryer back up and running. Well all was fine as you may be guessing for a few more weeks, but here we are again and ALAS! more issues. Save your sanity as their customer service is horrid. I asked Samantha, an inept employee with the personality of a potato, if it was common for their "refurbished" appliances to be such lemons. She said, "No, not usually". But the other 1 star reviews big to differ. No refund honored, they wont even send someone out to pick up their useless appliances to help a customer make way for BETTER. Samantha's retort is they wouldn't feel comfortable taking appliances without giving over money. But isn't that their business model now?! Get junky appliances spruce them up to work for a day then bail? Reminds me of the scene where Harry Wormwood(The Appliance Store), the sleazy car salesman, from the screenplay Matilda sells Mrs. Trunchbull a POS car(Washer/Dryer). "Wormwood! Sell me a lemon? You're heading for the chokey, young lady!" Do yourself a favor, you read this far, just don't...go buy somewhere else and save yourself the headache, like the one you got reading this long a$% review..

    Foco Laundry - appliances - Updated August 2026

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