We came in today for the first time and we are definitely impressed. Nathan helped us without being…read morepushy at all. They have a great selection and a web site you can shop also. The prices are good and they have a clearance sale in the back. I really like shopping local so we will be back for sure.

Needed a new bedroom suite for our new condo. Good selection and fair prices. The furniture was…read moremid range quality. Excellent customer service. They do not have delivery. They do offer suggestions for delivery service. Went back later to purchase an area rug.

The prices aren't marked up a little. They're marked up a ton. And let's say for example they…read moremeasured a room three times for a carpet and then they put down the carpet and it didn't fit the space. Not even close. Their solution: for an exorbitant fee we can cut that carpet to fit. Design decisions were forgotten or completely ignored. Then product was delivered, again at a completely outrageous price, that really was not close to the original product ordered. The solution: pay a ton more to modify it the way you wanted it to be originally. My advice: stay away.

This store is an amazing addition to Fort Collins. My wife and I will be spending time in this…read moreunique and creative store. It is refreshing to meet people that value quality and creativity. This is a store I highly recommend if you would like a very serious consultation or need a new piece for your home. My wife went nuts browsing the endless assortment of fabrics. We wanted to buy everything in the store. The owner was warm and sincere. Not pushy, but patient and informative.

Another predatory mattress store. Purchased a mattress a few months ago and it's god awful. We…read morespent about $4k all in because we went for the adjustable base. The kid who sold it to us was nice but he said it was more medium and this thing is plush! And I admit I did try it, but when you're laying on dozens of mattress in one day, it becomes difficult to accurately gauge everything. Here's the real problem.... they try to sell you a mattress protector that costs hundreds of dollars. I don't remember the kid saying this (he probably didn't), but if you don't spend that extra money, you can't return it. So even though we bought our own reputable mattress protector for a fraction of the price online, they simply won't accept it. It's a really lousy way to do business. My back is destroyed. I'm gonna try to make it a year and then put this bed in the guest room. Shame on this place, just go somewhere else without these dumb caveats. There's a million mattress stores in Fort Collins

The absolute best service and experience. My husband and I just bought our first home and needed a…read morebed for the master. Dennis was a great listener and offered his expertise to help with my husbands tossing/turning and scoliosis. He was incredibly patient with us as we tested his recommendations and decide on what we wanted to go for. Delivery day came and the team was so great! They helped us choose a height for the base, made sure to set out moving blankets so they did not scratch the wood floor, and made sure we were happy with the placement. They also brought a new houseplant, bottle of champagn, and card from their staff congratulating us in our new home. Seriously love our new bed and so thankful we stumbled into this store! Could not recommend enough!

Jim was great to work with in picking out the carpeting for our house. He was very responsive to…read moreany questions we had. The installers, Kevin and Brian, were terrific. They were timely, efficient and extremely professional. They also did an excellent job in cleaning up the work area once they finished. We were very impressed with the entire team at Dale's Carpet and would not hesitate to use the company again. Highly recommend Dale's Carpet.

Wonderful experience - both with Meryl in sales helping me choose the right carpet for the stairs,…read moreto Jim, the installer, who did an exceptional job installing a difficult pattern beautifully. Would highly recommend.

This review is specifically for The Cupboard's knife sharpening service…read more I had several issues with the service: I was told the sharpening would take 48 hours. No one contacted me within that timeframe, so I waited an extra day and called myself. Only then was I told it was finished. The knife came back with a burr on the tip that I had to remove on my own. A sharpening service should inspect their work and handle basic finishing before returning the knife. The knife was damaged, and nothing was mentioned to me. It looks like a mechanical sharpening tool was used, and it left a noticeable gouge in the finish. This is a $250 Benchmade pocket knife that was essentially like new. Overall, I'm very disappointed. The communication was poor, the knife wasn't ready when promised, the finishing work was subpar, and they damaged an expensive knife without acknowledging it. I only noticed the damage when I got home. While the knife still functions, it's extremely frustrating to have your property damaged and not be informed.

Rude employees. I bought a bag of tea and it was stale and tasteless…read more Your review needs at least 85 characters. Add a few more thoughts to post review.

We used this business to order tile, carpet, and LVP for our lower level finishing. We needed to…read moreorder additional tile for the bathroom shower. They placed an order but when the time arrived it was not a match even though they had the original order information. They refused to credit this incorrect order. I would never recommend this business!

Our dishwasher broke and ruined our hardwood floor. Loveland Design assessed the damage. They…read moresanded the complete kitchen floor, stained and finished. The contractor that did the work did an excellent quality work and was able to create a stain the matched the color of wood next to it. We highly recommend the design center and the contractor that did the work.

We've got a mixed review for Graham's Flooring and Design:…read more We wanted to get a couple different bids on materials and labor for replacing the slick vinyl floor at our new home in Loveland, Colorado. In addition to Peak flooring and Lumber Liquidators, Graham's is right here in town, as well. Lumber Liquidators has a bad reputation in both California and at this Loveland Colorado store, so they were eliminated from our list. Graham's was a tough one because we kept showing up at their door on days when they were closed for special events. While waiting for Graham's to have people in attendance we went to Peak Flooring and brought a big sample piece from the flooring we had left behind in California. Kristy spent a long time showing us various sample pieces and even encouraged us to take the samples home to see how they looked in our environment. Then an estimator came by and took measurements and then we finally found time to get to Graham's to get a competing offer. We brought our sample from California and showed it to the woman minding the store. The woman said she just worked the front office, but she had a phenomenal eye for the products and the color of our sample from California. She said she had just the right thing and went to the warehouse while we browsed the samples in their showroom. When the woman came back (sorry, I can't remember her name) she showed us a sample that she said was a new line that the salesmen hadn't had time to build the display for. It wasn't the same as the sample we had brought in, but it was a lot closer than anything in the offerings from Peak flooring and, although I would have preferred engineered hardwood, the vinyl hybrid was still better looking than the samples in our home and had a better warranty and durability specifications. We were sold! We scheduled a visit from their estimator and we were happy we were persistent about visiting Grahams -- third time's a charm! Kim showed up and took measurements around the house while chatting with us about Loveland and Colorado and how it's different from California. She promised to get us great pricing on the flooring and labor and left us feeling pretty good about our choices for the flooring and installation company. We ironed out installation dates and materials costs via email and Kim was able to get us great pricing even though the Colorado warehouse was out of stock for the new line of flooring planks. It was a bit strange when the two installers (Rocky and Israel) and the foreman (Eddie) showed up bright and early on installation day. Kim didn't show up with them because she had been booked at another estimation appointment down in Denver and, for some reason, they weren't willing to start without her. When she showed up 90 minutes later, the installation team discussed a few things with her and she told me she had forgotten to check for the need for underlayment in the bedrooms where the carpets were going to be replaced by flooring. She quoted a decent price for the additional material but, with the installers ready to go and materials already on site, I really didn't have much of a choice but to agree and proceed. Needless to say, that was a bit uncomfortable. With that, Rocky and Israel set about removing carpet while Eddy disappeared for a few hours, returning later with the particle board to be used as underlayment. Kim also disappeared, but we hadn't expected her to get involved in the labor anyway. The job took longer than expected, particularly with the extra requirement to cut and lay out the particle board. We also discovered some scratched boards mid-way through the installation efforts, and replacing those boards required removal of several adjoining planks. We were glad they did it, though, because we knew we wouldn't be able to 'un-see' those scratches if the problem wasn't corrected. After that, Israel continued installing our flooring while Rocky disappeared -- apparently he got a call and was diverted to a house in a nearby neighborhood where he started the demolition process for their flooring job. The job had been scheduled for three days with the hopes of completing it in two; the guys came back for a fourth day to finalize the installation and add the finishing touches -- putting the baseboards back on and adding a special nose-board at the top of the stairs. All in all, the guys did a great job and we are just ecstatic about the results. We do feel the job could have been completed in 2.5 to 3 days if everyone had showed up on time and stayed on-site to contribute, but the delays didn't cost us any extra so we're really only complaining about the extra time that we had to endure the reverberating noise of hammers pounding throughout the house. It seems like Graham's Flooring is so popular that they're a little over-booked, but we love the flooring and the results!

Great experience start to finish! Regina helped me choose the perfect kind of carpet for my…read morebasement after listening to my needs and design ideas. She never rushed me and even ordered some samples to be sent so I could try them out in different lighting and traffic patterns. We got updates from her immediately when we made our decisions and when it was on backorder, she was apologetic and still prompt. She made sure we fully understood what the installation process would look like before, during, and after. The installers were very professional and respectful of our space and walked us through each room when they were finished to make sure we were satisfied with the work. Regina just followed up with me to make sure everything was perfect. Graham's has great word-of-mouth so I'm glad I checked them out even though we're all the way in North Denver- there was a very small trip fee to come from Loveland that was absolutely worth it for such a great experience!

Great selection and honest couple who care about their customer and their products. Great selection…read moreof window coverings. Very knowledgeable and professional. They also do closets. Definitely a company to contact.