This place was great! Absolutely phenomenal.
First, the customer service was awesome. We needed a hotel last-minute to recover from stomach illness/food poisoning before we could fly home. The woman at the front desk was so kind when I explained our predicament. She helped me with understanding the policies and finding a room for us to check into early. She even made sure we had a first floor room because my spouse had broken his ankle on the trip. I appreciated her so much, I wanted to hug her - she kind of saved our day! Then, when trying to use the luggage rack to get all of our luggage in, I had trouble, and one of the housecleaning staff just came over and started helping me get it over the threshold of the back door. Throughout our stay, everyone was just wonderful.
The room was clean and comfortable. The bathroom had a tub. The bathroom and room were extremely clean, and I notice when one isn't pristine. The mini fridge was very helpful! (not all rooms have one). We had to hunker down and stay here for two days, and it was a very nice place to be! There is a local grocery store very close by where we could get a few supplies. When we were up to it, the game room was great. We played ping pong by borrowing paddles/ball from the front desk, and we played trivia out of the assortment of board/card games. Some of those games were a bit old/disheveled but still fun. The exercise room was also nice and I used the mats to do my physical therapy exercises. The exercise room and game room were plenty spacious. There was also a free continental breakfast, and a laundry room with two washers, two dryers and a vending machine and ice.
Overall, staying here was one of the best things that happened on our trip to Yellowstone. We were awfully glad to find it and would highly highly recommend. read more