If 6 stars were an option, Megan and Care Quest would get it!…read moreThis small company does big work in helping people find care homes for people that they love. I know that we all want to be the ones to care for our aging family members, but it is ok to reach out when you need help - that's what we did. With great compassion and understanding, Megan listened to our needs, helped us weigh out our options, and found a place for our loved one within 24 hrs - AMAZING! With Megan, we felt as though we were talking with a friend that cared, rather than a customer service clerk looking to fill a quota. This company cares and that's what sets Care Quest apart from the others.

I don't even remember who originally referred me to Care Quest - it was years ago right after my…read morefather was paralyzed from the chest down in a car accident (rear ended at a stop light), and our world had come crashing down on us. We were fortunate enough to not need to put him into a care facility immediately, but as my parents got older and my dad's care requirements increased, we always had Care Quest in our back pocket. When it came time to finally make the call that we couldn't handle things on our own anymore, we reached out to Care Quest, and Maegan immediately reached out to help understand what my dad's care needs were, what things were important to our family, and then quickly helped us understand what our options were. Through the course of taking tours of the facilities, making the decision where to go, and the final move in and transition period, the folks at Care Quest checked in to make sure we were well taken care of, and that we were happy with the options we were looking at. They were a tremendous help in navigating a very difficult and stressful period of transition, and we've been really happy with the place my dad is now. I'm deeply grateful to them for their work, for the care they took in understanding our needs (and wants!), and the speed, thoroughness, and gentleness of everyone involved. Recommended without hesitation.

That's correct, "As good as it gets." Eldercare Services has…read morebeen providing home care for my 91 year old "cantankerous", otherwise known as hard-headed, mother for 9 months and what a great help they've been. Being responsible for mom's well-being, she's diagnosed with dementia, I'm her legal conservator, is a challenge. I'm anything but an expert in geriatric care. I've learned a lot from the Care Givers and Care Manager. They provide the "heavy lifting" for working with my mom and I'm able to relax and enjoy my time with her. The Care Givers are AWESOME. They are women who care, care and continue to care about mom. They are my eyes and ears so I learn what's going on with mom from them. They take mom to all of her appointments and activities. The do exercises, prescribed by her Dr, with her. They go for a 3/4 mi walk virtually everyday. They prepare wonderful, healthy meals for her lunch and dinner. They bath her and make sure she's looking her best. They do some light house work and water the annuals and vegetables I plant. My mom likes them a lot and speaks fondly of them to me. Here's an example of helping mom over come a health related problem. Mom had a problem with elevated creatinine levels most likely because didn't have enough water in her system. She complained that she didn't want to go to the bathroom. I think she was experiencing "accidents" by not going to bathroom quick enough. The Care Givers solved this problem. There is a glass of water in every room of mom's house. They remind mom to drink some water regularly AND they "make" her go to the bathroom every 2 hours. My mom does all of this on her own now and her creatinine levels have decreased a little bit! The Care Manager is a great coordinator of mom's care with me, the Care Givers and other resources such as Doctors and the programs she has gotten mom involved with. The programs get mom out of the house, alleviating her boredom and increasing her socialization. The Care Givers take her to those programs and take care of chores, like shopping, during the time mom is in the group. We work closely on improving mon's care and well-being. The Care Manager is a wealth of knowledge and has provided suggestions on numerous issues I faced managing mom's well-being. The Care Manager's training as an RN has helped with mom's medical needs when she was exhibiting symptoms of possible health related problems. We, the Care Givers, Care Manager and myself are a great team and as such are improving the quality of life for mom. Mom's well-being is BETTER than when she was living on her own!

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

She was responsive and helpful. She was unable to meet my specific need but was very kind and…read morefollowed up to make sure that I was able to find someone to help with my particular situation, ( my family member is younger than a a senior and needs care). If I have need for senior services, I would be happy with this company.

Linda was a godsend. I needed to find a placement for my mom, but the fear of making a mistake had…read moreme frozen in place. Linda Wurth of Better Care Choices knew who to call, how to set up tours of the best options, what questions to ask. With her help, I was able to make a decision within about a week. And I feel at peace with that decision. Her fees are reasonable, her expertise invaluable--don't hesitate to make that first call.

Margot truly cares for her seniors! She has a genuine heart and goes above and beyond to help them…read moreand their families navigate all the resources available to them. She listens and comes up with care plans to meet her client's goals and needs. She treats you like family.

Margo with Montclair Elder Services really cares about the families she works with and knows her…read moreway around senior living and healthcare. Would highly recommend Montclair Elder Services if you or a loved one needs a helping hand.

The owner, Kelly, helped me urgently find a private boarding facility for my aunt after she was…read moreplaced in a less than desirable SNF. Kelly called me back quickly, took my information and had me lined up with multiple quality locations to look at the next day. She accompanied me to the sites we were viewing. She was absolutely critical in helping me identify a quality solution and then helping to execute the transfer. The facility she connected me with was OUTSTANDING and I cannot thank her enough. She also went out of her way to visit us, in my aunt's last days, bringing a lovely gift for my aunt. More than anything, Kelly CARES about making sure your loved ones are properly taken care of, and it comes through in everything she does. I will be referring her to anyone and everyone I know.

We have had a great experience twice now with Kelly Gonzalez helping us find a care home for my…read morerelative with dementia. She is easy to work with, timely in her assistance, honest in her opinions and very helpful in lining up visits to potential care homes. She helped us get the price point we needed and it was such a relief to get her excellent help!

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.