Came into this location late last year looking to purchase my first Rolex watch and I was put in touch with Victoria who was my sales rep. I got the call a couple of weeks ago that a watch was in for me, but I had since moved across the country. Victoria could not have been more helpful in ensuring that I was still able to obtain my watch and went out of her way to accommodate me. I now have my first Rolex and looking forward to more in the future. Excellent service here! read more

The 1916 Company - Jewelry Near Me - Newark, Delaware

Went to Radcliffe with a friend in June that is a watch collector. He introduced me to Trae who gave me a tour of the Rolex watches and explained to me the history of Rolex and their mission. In looking at the watches I really liked the air king and ordered one. I received the call that my watch was in and set up an appointment to pick it up. Trae was not in that day so he set me up with Amad who took me into the Rolex room and went over everything about the watch from maintenance, winding, and even wearing it in water. The service is 1st class as Amad answered every question I had, provided some drinks & snacks as you felt like you were hanging out with friends. I highly recommend Radcliffe Jewelers when you are in the market for quality jewelry and watches read more

The 1916 Company - Jewelry Near Me - Newark, Delaware

Once again, Hilda K., exceeded my expectations. She is a great advocate for her customers. I have been fortunate to work with Hilda on four different occasions in acquiring some phenomenal time pieces. Each time piece has been amazing and she teaches me something new with every interaction. She has definitely earned my loyalty. read more

The 1916 Company - My latest. - Jewelry Near Me - Newark, Delaware

I already wrote a review of this place and I'm not sure why you're asking me to write another one. This is a superior jewelry store. I purchased a watch there. They couldn't be more accommodating pleasant wonderful people. They have a Norma selection of fine quality watches, and jewelry as well. My sales person Vanessa was extremely helpful. I had lost a significant amount of weight and I had watches that were extremely loose and I brought two other watches in that they adjusted both bands for me as well as a new watch that I purchased, which was difficult to find I might add i highly recommend this jewelry store. I only wish it was in a freestanding building and not in a mall because I hate malls. I ordered another watch while I was there and I'm excited to return. read more

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SA Trae very accommodating spent time to introduce to me my preferred model of Rolex I learned more from him looking forward to do business with him read more

Hilda (Claus) King delivered the best Christmas gift ever by helping me secure my first new Rolex. From start to finish working with her has been wonderful; she continues to be a trusted advisor and friend in support of my watch collecting journey (affliction). The team at 1916/Radcliffe is top notch and Hilda is potentially the nicest person you will ever meet. Thanks again Hilda, read more

I have been working with Amad for many years. The transition from Sidney Thomas to Radcliffe has been seamless, and we picked up right where we left off!! Radcliffe has definitely elevated the customer experience at Christiana. read more

What an awesome experience. I met with Amad about buying a new Rolex. They had the model on display that i wanted to try on before ordering that the dealer near me did not have. Very well worth the 1 1/2 hour drive to see them. Amad was extremely professional, friendly and knowledgeable. We went through the order process flawlessly and when it came in we made an appointment to pick it up. Amad gave me his undivided attention during this pick up. Explained everything in detail about my new Rolex, answered all my questions and then some. Amad made my Radcliffe experience very memorable. The store, the entire staff, the products and Amad 100% perfection. Looking forward to doing business with them again and again. Thanks Amad , you have a very happy and lifelong customer. read more

Trey at Radcliffe did it again! We have been waiting for this piece to become available for a while now and Trey got it done! The Palm dial speaks to my wife's background as a Filipino woman and reminds her of home. Now as a civil engineer on a New York City project, the palm leaves and the steel marries her past and present perfectly. read more

The 1916 Company - New Palm dial for my wife - Jewelry Near Me - Newark, Delaware

Theresa and Trae are exceptional! They are kind, personable, attentive, and knowledgeable. Within two weeks, I had the watch of my dreams! It was truly a white glove experience. Thank you! read more

Great addition to the Christiana mall. They sourced me a hard to find Rolex Daytona. Couldn't be happier. Kudos to Dan K and the team. Will send our friends and family their way in the future. read more

The 1916 Company - Daytona - Jewelry Near Me - Newark, Delaware

My family and I have an amazing experience every time we visit Radcliffe Jewelers. Hilda and Chris are so welcoming and friendly to all of their customers. Hilda guided me through my first luxury purchase in December of last year, and with her help I was able to acquire a new Rolex as a part of Radcliffe's opening special. Not only is she especially knowledgeable about each of Rolex's products, but she is also incredibly kind and was able to help me decide which watch was the best for me. It is apparent that she is focused on helping her clients make an informed decision, rather than being pushy in order to make a sale. Her professionalism allowed me to have the quintessential Rolex purchasing experience that watch enthusiasts dream of. She sized the watch to my wrist perfectly, ensured I understood how to operate it, explained what its warranty card covers, and more. This experience was very special to me and truly the icing on the cake, as I was already purchasing the watch to commemorate the end of a great year full of personal milestones. Hilda has since been able to source for me another piece that I purchased this past weekend and am extremely excited about. They have a wide variety of products in their store--for example, aside from their range of Swiss watch brands, Chris is currently sourcing a Wolf watch winder for my brother, and they also have a large selection of jewelry that I'd like to explore further as I continue to visit their store. I love coming in to visit Hilda and Chris every time I'm in the area. Whether I'm shopping or simply looking to talk watches, visiting Radcliffe Jewelers is always a highlight of my day and something my family and I enjoy doing together. My fiancé and I have a shared hobby of visiting local Rolex Authorized Dealers wherever we travel, and I can confidently say after stopping by ADs all over the East Coast that Radcliffe's is still top-notch in comparison. Their staff truly makes you feel like family as soon as you walk in, and I will definitely be back for my future luxury timepiece and jewelry needs. Thank you! read more

Today I just received my first ROLEX and I am extremely happy with the treatment provided by the RADCLIFFE staff, incredible customer service, very attentive staff, good communication, simply delighted to choose this jewelery for my first watch, thank you HILDA KING for assisting me in Today afternoon excellent service, thanks to Mariel for helping me in this process and thanks to David for showing me the perfect model for me, I simply recommend this jewelry store 100%. thank you!!! read more

Can't go wrong with Radcliffe regardless of the location. I've been a customer of the company for roughly 20 years now so it was great to find the Christiana store as it's slightly closer to me than the other stores. Meeting Amad on my very first visit to the store turned out to be the best connection I've made since I've been building my watch collection. His product knowledge far exceeded what I typically encounter from a sales associate so I found myself picking his brain about the many different brands they carry there. I narrowed down what I wanted my next piece to be and Amad took my info and assured me that he would reach out to me the moment the watch became available. In most cases you never really hear from a sales rep again but to my surprise Amad called me within a few weeks and told me that the watch had arrived and he wanted to let me know. WOW. He kept his word on calling me and I got my new Rolex. Getting a watch from an authorized dealer isn't the easiest thing to do in today's market so the fact that I was fortunate enough to get one is a testament to the phenomenal service from Amad and the rest of the Radcliffe Jewelers staff. Thank you Thank you Thank you. I'll definitely be shopping there for my next watch as well as any other jewelry. read more