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    Barton & Chase

    4.3 (29 reviews)
    Closed 8:30 am - 5:00 pm

    Get pricing & availability

    Response time

    6 hours

    Response rate

    100%

    Services - Barton & Chase

    Watch cleaning

    Barton & Chase Photos

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    Recommended Reviews - Barton & Chase

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Fixed my Timex Ironman
    paul c.

    Not fancy, but great service at a good price. Went in to fix my watch for a broken pin in the buckle. Fixed in 10 minutes while I waited. Nominal charge for service.

    New watch band
    Willie B.

    Great service with very well communication. Was able to assist me and change my watch band.

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    3 months ago

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    13 days ago

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    10 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Went in there to get a watch fixed that was my grandfather's. Old school service, knowledgeable with fair prices.

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Aye, so I needed my diamond watch refitted, long story short they were fast and not expensive at all!

    Helpful 1
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    13 years ago

    Helpful 15
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    4 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    3 years ago

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    5 years ago

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    17 years ago

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    11 years ago

    Helpful 2
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    6 years ago

    A rare gem. Expert watch repair and parts.

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    12 years ago

    Helpful 1
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    9 years ago

    I took my treasured wall clock to be repaired and it couldn't have been a more pleasant experience !

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    9 years ago

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    Ask the Community - Barton & Chase

    Do you replace iwatch screen?

    Sorry, we do dot.

    I have an old German mantle clock that stopped working . Do I need to make an appointment to bring it in?

    No appointment is necessary.

    Are you a tag huer authorized dealer ? I need a warranty repair

    I am not an authorized dealer; however, we do guarantee our work for a year.

    View All 4 Questions

    Review Highlights - Barton & Chase

    Also very friendly when I called to ask about hours due to COVID.

    Mentioned in 2 reviews

    Read more highlights

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    The 1916 Company - Govberg - Official Rolex Jeweler Philadelphia

    The 1916 Company - Govberg

    (199 reviews)

    $$$$

    Penn Center, Rittenhouse Square

    This was my first time time at Govberg Jewelers. I will be honest, based on their inventory, my…read moreexpectations were quite high. Monday after work we rushed downtown to buy a graduation gift for my son, I knew they closed at 5pm. As we walked to the door, I saw a sign that read "by appointment only" and the door was locked. I saw the security person looking at me, he motioned to open the door. As we walk in, I start to greet him, he cut me off and asked "do you have an appointment?" I replied "No" His attitude, tone and demeanor was extremely condescending . He told us we can look around and he will see if he can find someone to assist us. There were no customers in the store and one staff person was visible, she offered us a beverage while we waited to see if a client advisor was available to assist us. After about a 15 minute wait, we were introduced to the client advisor, Natalie. Natalie was kind, attentive and within minutes showed us the perfect watch, on a ipad, for the graduation gift. Unfortunately the watch was not in the store but she promised to have it delivered the next day. We made an appointment to come back the next day, of course we encountered the same unpleasant security person but we had an appointment this time. Before I could take a seat Natalie ushered me to a beautiful space within the store to show me the watch, it was beautiful and she gift wrapped it for us. Natalie thank you for making this an experience to remember. NOTE: The security guard is the reason this was not rated a 5 star.

    Walked into the store with my 13 year old son at about 1PM on 7/21 to see if there were any Rolex…read morewatches available. The lady in the a Rolex department was helping an older couple. My son and I waited for about 10 minutes. No acknowledgment, no sense of urgency and no one came to great or say hello. This was my first time staying in Philly so I had a short walk from the Ritz Carlton. After such poor service of no one coming up to us to offer us service, we walked out. Please do a better job of providing a service.

    Barton & Chase - watch_repair - Updated September 2026

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